Thank you!

Dear Ryan,Thank you so much for taking the time to share your experience with us after your recent stay at our hotel. We truly appreciate your feedback and are delighted to hear that you enjoyed your visit.We're thrilled that you found our location convenient for MLS fans attending matches against SKC. It's fantastic that you discovered the nearby outlet mall and even stumbled upon a free movie night on your way back from the game – what a pleasant surprise! We take pride in our friendly staff, and we're glad to hear they made your stay enjoyable. Additionally, it's great to know you enjoyed our breakfast offerings and found your room to be one of the nicest you've ever stayed in.We're honored that you're considering staying with us again during your next STL-SKC match visit. Please don't hesitate to reach out if you have any specific requests or if there's anything else we can do to make your future stays even more exceptional.Warm regards,Evan AndersonAssistant General Manager

Dear Ashley,Thank you for sharing your feedback about the parking fees during your recent stay. We apologize for any confusion or inconvenience this may have caused you. We would like to clarify that the parking fees are actually displayed on the Expedia website when you confirm your reservation. It's our goal to provide transparency in all aspects of your booking process, including any additional charges. We understand the importance of clear communication and will continue to work towards improving our guests' experience. If you have any further questions or concerns, please don't hesitate to reach out to us. We value your feedback and hope to have the opportunity to welcome you back in the future.

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience during your stay. It's great to know that you enjoyed the convenient location near the outlets and found the beds to be comfortable. We're also pleased that the full kitchen and our staff's assistance met your expectations.Your glowing review truly warms our hearts, and we're delighted that you encountered no problems during your time with us. Achieving a perfect 10 out of 10 from you means a lot to us, and we hope to have the pleasure of hosting you again in the future. Safe travels and thank you for choosing us for your stay!

Thank you for your feedback! We're thrilled to hear that you enjoyed your stay and appreciated our property and staff. We apologize for any inconvenience caused by the construction next door. We're glad to hear that the noise level was manageable and that you found the overall experience positive. Your comment about the dust on that side of the parking is duly noted, and we'll make sure to address this issue to ensure a cleaner environment for our guests. We look forward to welcoming you back in the future and providing you with another enjoyable stay. Your loyalty is greatly appreciated!

Thank you for your feedback! We're delighted to hear that you found our space very clean and appreciated the recent updates. Providing a comfortable and welcoming environment is important to us, and we're glad that our efforts have made a positive impression. If there's anything else you need or any other feedback you'd like to share, please don't hesitate to let us know. We hope you have a fantastic stay!

Thank you for bringing this to our attention, and I'm truly sorry to hear about the inconvenience you experienced with the cleanliness of the shower. Please accept our sincere apologies for the oversight. We take these matters very seriously as maintaining a clean and comfortable environment for our guests is a top priority for us.I assure you that this is not the standard we uphold, and I will personally address this issue with our housekeeping team to ensure that such incidents are prevented in the future. We appreciate your feedback, as it helps us to continuously improve our services and provide a better experience for all our guests.If you decide to stay with us again in the future, please don't hesitate to reach out to our front desk immediately if you encounter any issues. We are committed to making your stay as enjoyable and comfortable as possible. Thank you once again for bringing this to our attention, and we hope to have the opportunity to welcome you back and exceed your expectations.

Dear Cindy,Thank you for your amazing feedback! We are thrilled to hear that you were impressed with our property and enjoyed your stay with the king bed. It's wonderful to know that you found it to be like a small, modern apartment, complete with a full kitchen. We're glad you appreciated the overall comfort and quality of our accommodations.We apologize for the inconvenience caused by the A/C vent blowing directly onto the bed. Your comment has been duly noted, and we will look into finding a solution to ensure a more comfortable airflow in that room.We sincerely appreciate your kind words and your willingness to stay with us again in the future. It was a pleasure to have you as our guest, and we look forward to providing you with another exceptional experience during your next visit.