Enjoy my first time here was able to do a big tour of the whole place. Close to all shopping convenient places. The staff was very helpful and friendly.
Cynthia
2025 年 8 月に 2 泊滞在
6/10 (普通)
Brianne
カップルで旅行
2025 年 7 月 30 日
気になった点 : スタッフとサービス、設備とサービス
Property is in desperate need of repair and updating. Furniture is old and scratched up. Shower curtain rod was pulled out of the wall on one side and molding around the window from the shower. Fire alarm went off every time we took a shower.
We were there multiple days and never got our room serviced. Had to keep asking for clean towels at the desk but had a hard time locating a staff member every time. No robes in the room. Bathroom flooring was messed up and you could see the sub flooring underneath. Trash was left under the bed. The coffee maker was broken. Front steps are in desperate need of repair.
For the amount of money we spent for this boutique hotel, we expected excellent customer service at the very least but we never received our breakfast order and didn’t get the iron/board we requested.
Our keys stopped working multiple times during our stay. Again had to track down someone to rekey our cards.
They finally turned on the fountain because there was a wedding at the end of our weeklong stay. It was nice to finally see that but they turned it off as soon as the wedding was over.
Overall, it’s ok. Definitely not worth the amount of money we spent. Could’ve spent less at a Hampton and got hot breakfast every day.
Brianne
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Elizabeth
グループ旅行
2025 年 7 月 28 日
良かった点 : 設備とサービス
Beautiful place. They definitely need to add a pool.
Elizabeth
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Albert
カップルで旅行
2025 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Over all great service by staff.
Albert
2025 年 7 月に 1 泊滞在
6/10 (普通)
Douglas
2025 年 7 月 20 日
気になった点 : 設備とサービス、施設のコンディションと設備
Property and rooms are in need of renovation. The cost far outweighs the experience.
Douglas
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Kelley、kc
2025 年 7 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was at least our 20th visit over the years. I think that says it all!
Kelley
2025 年 7 月に 1 泊滞在
4/10 (不満)
Diane
カップルで旅行
2025 年 7 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No grab bars for tub, toilet really low, no iron/ironing board, missing outside middle railing, sink no counter space, no drawer space, no lamps. Frig unplugged,no bedside table one side, elevator flr needs new tile, frnt porch unkept, for the price ver disappointed
Diane
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Victoria
グループ旅行
2025 年 6 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Front staff were so welcoming! The shuttle to Ledges and casino was so convenient!
Victoria
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Gregory
カップルで旅行
2025 年 6 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a fun experience. You can immerse yourself in a jungle room or feel like a Roman emperor.
This place was just plain fun and not much more expensive than a stay at anychain.
If you want a fun and unique experience that will give you and your friends something to laugh and talk about and have an experience you will never forget, check out the Avalon
Gregory
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Erin
家族旅行
2025 年 6 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I asked for stuff to be ready upon arrival. 3 hours after check in stuff i paid for still wasnt ready. I had to go to the front desk several times.
Erin
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Brian
2025 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Brian
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Hunter
2025 年 5 月 28 日
Hunter
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Jamal
2025 年 5 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location and establishment
Jamal
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Justin
カップルで旅行
2025 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A unique place to stay after a SKC game. Nice change from the normal hotel style rooms.
Justin
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Phillip
2025 年 5 月 9 日
Phillip
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Carter
2025 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Carter
2025 年 4 月に 1 泊滞在
4/10 (不満)
Gage
カップルで旅行
2025 年 4 月 18 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1-Phone was dead for room service, had to walk down to the front counter for all services
2-Wine menu was not accurate & sold out of the orders we asked & it took 45 minutes to tell us (this was at 5pm on a Saturday evening)
3-We were given a list of wines that were not on the menu to choose from & had to wait again for another 45 minutes
4-The drinks were delivered by hand without a carrier of any sort by staff, so i had to make multiple trips to take all the utensils, plate of cheesecake (warm), etc.
5-All services were marked up to premium pricing mark ups & received sub par quality product/service with no discounts offered
6-Sold out of bottled water at 9 PM & given a coffee pot to refill water from the bottom floor water filter machine
7-My wife found a half dollar sized spider in the sink that I had to kill
8- The thermostat in the room was not adjustable outside of 68 to cool or 76 to heat making the room rather uncomfortable
9- The alligator arm was broke on the decorations in the room
10- Limited entertainment space or organization for clothes in the room
11- The bar was closed and that was not advertised, staff notified us it was due to not being able to find staffing
Overall, the price did not match the expectations that we had of the location. We were reluctant to ask for any sort of refund/discount due to the fact we had childcare so we didn't want to leave and we stayed the night. They seemed understaffed, understocked, undermaintained.
Gage
2025 年 4 月に 1 泊滞在
6/10 (普通)
Jamie
2025 年 4 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
20th anniversary NYE stay
We celebrated our 20th wedding anniversary on NYE 2024 with a one night stay here. We chose the Pirates Cove room. It was very clean and comfortable. We had issues with the payment at checking in due to booking through hotels.com instead of directly through the hotel themselves. They told us next time to not use this website, but I've booked through this for years with no problems.
Jamie
2024 年 12 月に 1 泊滞在
8/10 (良い)
Jason
2025 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jason
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jeffrey
カップルで旅行
2025 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing place great service and food
Jeffrey
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Likhita
2025 年 4 月 10 日
Likhita
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Alana
2025 年 4 月 9 日
良かった点 : 施設のコンディションと設備
Loved the view and rainy weather
Alana
2023 年 5 月に 1 泊滞在
4/10 (不満)
Corey
カップルで旅行
2025 年 4 月 6 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Rooms are tiny for the price, our room had bare wires exposed from the phone cord, the phone in the room did not work so we could not even enjoy the room service experience
Corey
2025 年 4 月に 1 泊滞在
8/10 (良い)
Cathy
カップルで旅行
2025 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast cinnamon roll was not that great
The bed was not comfortable
Cathy
2025 年 4 月に 1 泊滞在
6/10 (普通)
matt
カップルで旅行
2025 年 4 月 1 日
良かった点 : 施設のコンディションと設備
Jacuzzi tub worked. Bed comfortable. Room very small. Front desk staff need better communication skills.