屋外プール

アメリカン モーテル カンザス シティ カンザスの口コミ

2 out of 5

口コミ

6.4
評価 10 - 916 件の口コミ中 208 件が非常に良い" "
評価 8 - 916 件の口コミ中 233 件が良い" "
評価 6 - 916 件の口コミ中 183 件が普通" "
評価 4 - 916 件の口コミ中 116 件が不満" "
評価 2 - 916 件の口コミ中 176 件が非常に不満" "

6.4/10

清潔度

7.4/10

スタッフとサービス

6.4/10

設備とサービス

6.0/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

6/10 (普通)

Ryo

it was average.
2023 年 9 月に 1 泊滞在
Beritからの返信 (投稿日 : 2023 年 10 月 16 日)
Hello Ryo. We appreciate your review. We would love to know what we could have done to make your stay more enjoyable. Your feedback helps us to do better. Thank you!

8/10 (良い)

Teresa

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was clean and decent price
2024 年 5 月に 1 泊滞在

6/10 (普通)

Lindsay

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
I guess I never realized I had a smoking room selected for our stay. But regardless. The check in area was awful w the smoke smell, so was the room. The bedding. The pillows. - the pillows were the smallest, not good quality at all. Maybe I didn’t know the area well when booking, but really made me question my stay when 3 officers are standing guard at night for the weekend. Internet/wifi did not work at all, bad phone service as well. Good thing nothing happened to need to use our phones. Only was there long enough to sleep. But probably won’t re book.
2024 年 5 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 20 日)
Lindsay,We would have been happy to change your smoking reservation to a non-smoking room. We also have additional pillows and are happy to contact our IT department regarding the Wifi if there is an issue in your room getting connection. Please let our front desk staff know anytime you have a complaint so we may assist you accordingly. We do have off duty officers who work for us as security. A property of our size requires security for the safety of our staff and guests. We hope you travel home safely and appreciate your business.

8/10 (良い)

Mike

良かった点 : スタッフとサービス、施設のコンディションと設備
The staff was very helpful! The room was ready when I showed up, and the temperature in the room was just right. Would recommend staying here again!!!
2024 年 5 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 20 日)
Mike,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 (非常に良い)

Levi

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 20 日)
Levi,Thank you for taking the time to leave us a positive rating about your stay! We love to hear from our satisfied customers. Safe travels home!

10/10 (非常に良い)

Sherri

良かった点 : スタッフとサービス
気になった点 : 清潔度
The area was, in my opinion, very unsafe. A resident warnes me to secure my new car very well because people come in and steal them. She had hers stolen the week prior. Also alot of what appeared to be gang activity. The hotel staff was very friendly and helpful. We ended up not staying as we wanted to be in a safer neighborhood
2024 年 5 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 20 日)
Sherri,I am very sorry someone alarmed you about your vehicle. We have off duty police as our security each night and they keep a very close watch on the parking lot. I'm glad our front desk staff was friendly and helpful during your time there. Safe travels home!

10/10 (非常に良い)

Michael、Kansas City

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 17 日)
Michael,Thank you for taking the time to leave us a positive rating about your stay! We appreciate your business and hope you will stay with us again in the future. Safe travels home!

4/10 (不満)

Heather

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First of all the bathrooms in the lobby are locked after a certain time and the staff doesn’t have a key to open them. Luckily the lady working the desk was sweet and works quickly as possible to let me in my room so that I could at least use the restroom and then complete the check in process. The first thing I saw when I walked into the room was a bug crawling across the table that the tv sits on, and the whole room smelled of stale smoke even though I booked a non smoking room. The sheets appeared clean but the first night I was there I had a hard time sleeping just because I was paranoid about bugs because of the one I saw when I first arrived. Lots of foot traffic in the area around the hotel.
2024 年 5 月に 3 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 8 日)
Heather, I'm sorry for the issues you experienced during your stay with us. We will work hard to fix them for the future. Safe travels home.

10/10 (非常に良い)

steven

2024 年 5 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 23 日)
Steven,Thank you for taking the time to leave us a positive rating regarding your stay! We love to hear from our satisfied customers. Safe travels home.

8/10 (良い)

Helder

出張
良かった点 : 清潔度、スタッフとサービス
Good to rest and sleep some nights
2024 年 4 月に 1 泊滞在
Hadley W.からの返信 (投稿日 : 2024 年 5 月 6 日)
Helder,Thank you for taking the time to leave us positive feedback about your stay with us. Safe travels home!

10/10 (非常に良い)

Von

カップルで旅行
良かった点 : 施設のコンディションと設備
気になった点 : 設備とサービス
Good Location
2024 年 4 月に 2 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 (良い)

Kent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good except I about slipped in the shower. Be careful!
2024 年 4 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 22 日)
Good day, we appreciate your review and are pleased to hear that you had a positive experience during your stay. Your feedback regarding the shower is concerning, and we will make sure to investigate and take appropriate measures to prevent such incidents in the future. Thank you for bringing this to our attention and we look forward to hosting you again.

2/10 (非常に不満)

Jason

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Parking lot was overfull, so i and 15 or so others had to double park along the outside. Door to my room was leas than 100 yards from and faced the interstate, i 70, so it was quite noisy. Somewhat last minute trip, and had very limited options in my price range. Get what you pay for, i guess. Definitely will not stay again.
2024 年 4 月に 2 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 20 日)
Dear guest, we appreciate you taking the time to review your recent stay with us. We apologize for the challenges you faced with the parking and noise near your room. Your feedback is important to us and we will use it to make necessary improvements. We hope you will give us another chance to exceed your expectations in the future.

10/10 (非常に良い)

Scott

出張, カップルで旅行
Our room was very clean and comfortable.
2024 年 4 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 20 日)
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

10/10 (非常に良い)

RAY、Missouri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 10 日)
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

6/10 (普通)

Ryan

グループ旅行
気になった点 : 清潔度、設備とサービス
It was aight
2024 年 3 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 3 月 26 日)
We’re so sorry that your experience did not match your expectations. This is on us.”

2/10 (非常に不満)

Gayle

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
It looked like the doors had been bashed in multiple times. There was a gaping gap at the bottom corner of our door, at least our grandkids and kids had a slightly better door. Someone yelled through their door to slap that b**ch, when my nonverbal autistic grandson was having a fit. You could hear everyone yelling around you, through the walls.
2024 年 3 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.”

4/10 (不満)

ERIC

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The entire place had tons of shady people around, there were more than a few drug transactions going on there. There were also tons of people running around in the middle of the night keeping me up, and this was every night not just a single night. The maintenance is not kept up, my door handle barely engaged, then you had to push the door hard to get in, the bathroom fan had rolled up tissues keeping it from making noise. Other than that the staff was friendly and very helpful.
2024 年 3 月に 3 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.

10/10 (非常に良い)

Benton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 3 月 7 日)
2.Thank you for taking the time to rate our hotel 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 (非常に良い)

Andreana

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean rooms great front desk
2024 年 2 月に 5 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 (普通)

Andrea

Bugs in rolm
2024 年 1 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for taking the time to provide us with feedback. We apologize that your stay did not meet your expectations and we will take steps to address this issue in the future.”

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nasty stay away
People fighting all night long and extremely dirty and nasty
2024 年 2 月に 2 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 19 日)
I 'am so sorry you did not have a good stay with us. Anytime you have noise issues or issues with your room please let the front desk know. Feel free to give me a call at the hotel.

8/10 (良い)

Diamond

2024 年 2 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for the positive review

10/10 (非常に良い)

Bruce

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for the positive review Bruce.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
IT WAS OK
2024 年 1 月に 2 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for your positive review

2/10 (非常に不満)

Kari

2024 年 1 月に 7 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear guest, we appreciate you reviewing your recent stay at our hotel. We apologize for any shortcomings you experienced during your time with us. Your feedback is invaluable to us as we strive to continuously enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Traquida

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Reasonable price to stay, exceptionable staff and
Excellent service, friendly staff rooms were very clean and stocked. Overslept a little, it was not a problem; checked out a few minutes late, they never said one word except safe travels.
2024 年 1 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
I am so glad you had a great stay, with us our goal to make sure everyone has a pleasant stay.

2/10 (非常に不満)

Nohemi

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 17 日)
Nohemi I am so sorry you didn't enjoy your stay with us. I'd love to hear your feedback, so I can better serve out guest

10/10 (非常に良い)

Robert、Kansas

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you Robert for your review. I hope to see again.

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for the positive review safe travels

2/10 (非常に不満)

Jordan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay here was not great and i would like to request a credit for a free night
2024 年 1 月に 3 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 17 日)
Jordan feel free to reach out to us at the Hotel I 'd love to speak with you.

6/10 (普通)

Melinda

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
No breakfast, no soap, shampoo or conditioner.
2024 年 1 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 17 日)
All of the rooms have soap and shampoo in them. I am so sorry we do not serve breakfast. Anytime you stay with us and you have questions or need anything come down to the front desk. So we can better service you

2/10 (非常に不満)

Amber

I booked this room for a homeless woman. Do to know fault of her own she and her children were removed from the property by the police and I haven’t received a refund.
2024 年 1 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 21 日)
Please share with me some of the details from your stay so that we may better serve you in the future.

6/10 (普通)

Julio

気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 (良い)

Srin

2023 年 10 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 (非常に良い)

Eddie

2023 年 12 月に 1 泊滞在
Keriからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 (良い)

Shawn

出張
良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在

6/10 (普通)

Juan

ペット同伴の旅行
良かった点 : 設備とサービス
None
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

David

Keriからの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you for the positive review, David!!! So glad you enjoyed your stay

8/10 (良い)

Romero

良かった点 : 清潔度
It's nice
Keri Maloneからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for the positive review! So happy hear you had a great stay with us, safe travels

10/10 (非常に良い)

Jewel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value
2023 年 11 月に 1 泊滞在

8/10 (良い)

joseph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Carmen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 12 月に 1 泊滞在
Berit E.からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Carmen. Thank you so much for your 5-star rating. We appreciate your business and hope to see you again very soon!

8/10 (良い)

Juan

2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Kevin

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Didn't have towels. Didn't have bucket for ice. No shampoo and conditioner.
2023 年 12 月に 1 泊滞在
Berit E.からの返信 (投稿日 : 2023 年 12 月 5 日)
Hi Kevin. We are sorry to hear that you did not enjoy your stay at our motel. You can always check with the front desk if you did not receive items in your room. We will address your issues with our house keeping team right away. We appreciate your feedback as it helps us to do better.

10/10 (非常に良い)

Tiffany

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

BioLife

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is Great
2023 年 11 月に 1 泊滞在
Berit E.からの返信 (投稿日 : 2023 年 11 月 30 日)
Hi Trequida. We appreciate you taking the time to leave us a review and we are happy to hear that our staff is great. Thank you for your feedback. We hope to see you again soon.

6/10 (普通)

James

It was ok
2023 年 11 月に 1 泊滞在
Berit E.からの返信 (投稿日 : 2023 年 11 月 30 日)
Hi James. We appreciate your review and would love to know what we could have done to make your stay more enjoyable. Thank you for taking the time to give us your feedback.

8/10 (良い)

Donald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was nice on get a extra night when got stuck in snow storm
2023 年 11 月に 1 泊滞在
Berit E.からの返信 (投稿日 : 2023 年 11 月 30 日)
Hi Donald. Thank you for your review. We are happy to hear you had a nice place to stay when you were stuck in the snow storm. Safe travels!