ラディソンブルコチの口コミ

10/10 (非常に良い)

宿泊されたお客様

出張

2019 年 12 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 12 月に 2 泊滞在

2/10 (非常に不満)

くろ、デリー

2017 年 2 月 19 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

ラディソンとは思えないホテル

ラディソンは他の都市でよく泊まりますが、ここは別の三流ホテルのようです。チェックイン時にかなり時間をとり、結局案内された部屋は狭い部屋。風呂などの壁は古く、あまり良くはないが、大きな問題はないレベル。最悪だったのは朝。顔を洗おうと思ったら、水がでない。電話すると屋上に水をあげるモーターのトラブルだが、すぐ直るとのこと。その通り、数分後には少しずつ水が出始めた。早速顔を洗い、タオルで顔を拭いた後に見たのは、一面に広がる赤茶色の水。赤さびが次から次へと流れてくるのだ。この水で顔を洗ってしまったことに嫌気がさして、きれいな水になるまでと水を出し続けたが、いつまでたっても赤茶色のまま。フロントに電話すると問題は解決したと。そこで赤茶水のクレームをすると、驚きもせず、ではバケツ一杯の水をお届けするのでそれでよいかと。どうせ治るものでもなくOKしたが、結局持ってこなかった。もう二度と泊まりません。

6/10 (普通)

George

家族旅行

2024 年 5 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Had problems with food from the breakfast buffet that led to nausea and upset stomach.

2024 年 5 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 5 月 18 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the food service department to take necessary actions wherever applicable

8/10 (良い)

Bryan

2024 年 3 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Clean, good staff, excellent buffet on restaurant

2024 年 2 月に 7 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 3 月 6 日)

Thank you for your valuable feedback. Looking forward to your next visit soon.

4/10 (不満)

Gautam

家族旅行

2024 年 3 月 3 日

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Rooms are small, menu is limited, it didn't feel like Radisson

2024 年 2 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 3 月 6 日)

Thank you for your feedback.

10/10 (非常に良い)

Kulvir

家族旅行, 小さなお子様連れの家族旅行

2024 年 3 月 1 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Really Nice Duty Manager Jamsheer is really nice person

2024 年 2 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 3 月 6 日)

Thank you for your feedback. we are very pleased to hear that our staff made you pleasant. we thank you for your feedback and hope to serve you again.

10/10 (非常に良い)

Triloki Nath

2024 年 2 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I had a comfortable stay at the hotel. Breakfast buffet was good and at par with other similar category hotels. I also used a la carte dining at the restaurant. It was reasonably good. Restaurant waiter’s service could better.

2024 年 2 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 3 月 6 日)

Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 (非常に良い)

Glory

2024 年 2 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 2 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 3 月 6 日)

Thank you for taking your time to rate us as five star.

6/10 (普通)

Arpit

出張

2024 年 2 月 14 日

良かった点 : 清潔度、スタッフとサービス

A not so 3 star property!

At the time of check-in, I was told that I am being upgraded to the business category room with which I was kind of happy and thanked the staff as I was really tired. However, when I entered the room, there was water on the floor (guess leaked from the overhead AC unit). After a while I realized that there was a smell in the room and hence I called up teh reception to ask if they had given me a smoking room. To this, I was told yes its a smoking room and I can smoke in there. I told the person that I dont smoke and hence I would like to change the room because of the smell to which he replied that they can spray a freshner in the room. On telling that I need to change the room, I was told that there are only twin bed rooms! I had to go for it because of the smoking smell in the room; even though at the time of booking, I had clearly opted for non-smoking and king bed room. Then in the restaurant, when I asked for the menu, I was handed over a torn menu card! I mean, you represent a world known brand so atleast keep up to the standards!

2024 年 2 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 16 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

4/10 (不満)

Tyler

2024 年 2 月 10 日

良かった点 : 清潔度、施設のコンディションと設備

気になった点 : スタッフとサービス

While I was upgraded upon check in and the room was beautiful with a great view, and the breakfast was nice, I had a horrible experience upon checkout at this hotel. To make a long story short, the hotel charged me almost $200 USD for two international phone calls I made despite the fact that I called the front desk before making the first call to ask if the phone was free to use, and they said “yes”. The fact that the hotel manager would not refund me for this charge and honour their word is extremely disappointing. I had faith that Haritha would resolve the issue but she would not go around the policy and make an exception. I will not be staying at this hotel again. I believe you should always trust the customer, but in this case they sided with their staff who denied I had ever called to ask. Disappointing and I expect better.

2024 年 2 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 13 日)

Dear Guest, Thank you for taking the time to share your feedback from your visit to the Radisson Blu Kochi . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. However, we would like to highlight that any personal calls made by the guest from the room by using the 0 dialing facility, will always attract an additional cost. In case of an International call, the same charges will be on a higher side. So in your case have charge you a very genuine rate which is not prepared manually. As soon as your call got connected to the system automatically started generating the charges. We have just asked you to pay for the same service which you used. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Kochi , I look forward to welcoming you back. Sincerely, Team, Radisson Blu Kochi

4/10 (不満)

Hemanth

グループ旅行

2024 年 2 月 1 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Room had several issues. The electrical socket in the bathroom was not working. The Hair dryer was broken. The service in the restaurant was terrible. The Travel desk was not very forthcoming on their rates.

2024 年 1 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 7 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 (普通)

Arun

2024 年 1 月 23 日

良かった点 : 清潔度

気になった点 : 設備とサービス

2024 年 1 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 13 日)

Thank you for taking your time to rate us.

2/10 (非常に不満)

Mohan

2024 年 1 月 14 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Food was good. Very outdated hotel. Poor maintenance.

2024 年 1 月に 4 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 18 日)

Thank you for your review, kindly share some more details about comment and low rating

8/10 (良い)

Sunitha

2024 年 1 月 12 日

2024 年 1 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 7 日)

Thank you for taking your time to rate us.

6/10 (普通)

George

2024 年 1 月 9 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

2024 年 1 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 12 日)

Thank you for taking your time to rate us.

6/10 (普通)

Jacob Jose

2024 年 1 月 5 日

2024 年 1 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 12 日)

Thank you for taking your time to rate us.

8/10 (良い)

宿泊されたお客様

家族旅行

2024 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Da migliorare il servizio ristorante, poca scelta di piatti internazioni.

2023 年 12 月に 6 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 12 日)

Thank you for your review, kindly share some more details about comment and low rating

8/10 (良い)

Stephen

2023 年 12 月 29 日

2023 年 12 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 8 日)

Thank you for taking your time to rate us.

6/10 (普通)

George

カップルで旅行

2023 年 12 月 26 日

良かった点 : 清潔度、施設のコンディションと設備

Friendly staff but service was not great as compared to our stay at the Radisson in Bangalore. The air conditioning was noisy in the room and the staff did not recognise there were two people staying in the room. The breakfast was good and staff in the dining area were friendly and helpful.

2023 年 12 月に 4 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 8 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation and food service department to take necessary actions wherever applicable .We are delighted and thankful to see that you have appreciated our team members for their efforts . I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

8/10 (良い)

Georg Einar

2023 年 12 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice and clean room and good food

Good breakfast with wide selection of both Indian and international items. Located within two minutes waking distance from the new and convenient Kochi Metro, which will take you quickly to MG Road and Lulu mall.

2023 年 12 月に 6 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 8 日)

Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 (非常に良い)

Louisa

2023 年 12 月 19 日

2023 年 12 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 1 月 12 日)

Thank you for taking your time to rate us as five star.

10/10 (非常に良い)

Krishan

2023 年 12 月 11 日

2023 年 12 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 12 月 12 日)

Thank you for taking your time to rate us as five star.

2/10 (非常に不満)

NIRAJA

小さなお子様連れの家族旅行

2023 年 12 月 9 日

良かった点 : 施設のコンディションと設備

気になった点 : スタッフとサービス

No comments on food. Breakfast, dinner, everything was great, and the room as it is was also good, but sadly, the staff and their attitude didn’t give us enough time to enjoy the facilities as we had to spend more time with the reception and travel desk rather than our own personal tasks that we went there for. We’re never going back to this hotel whatsoever!

2023 年 12 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 12 月 12 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

6/10 (普通)

宿泊されたお客様

家族旅行

2023 年 12 月 8 日

2023 年 12 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 12 月 12 日)

Thank you for taking your time to rate us.

6/10 (普通)

Ram

出張, カップルで旅行

2023 年 11 月 24 日

良かった点 : スタッフとサービス

Pretty old building and Rooms .

2023 年 11 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 12 月 4 日)

Thank you for your feedback.

10/10 (非常に良い)

Rahul

家族旅行

2023 年 11 月 14 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Staff is friendly and helpful

2023 年 11 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 11 月 21 日)

Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 (非常に良い)

Avishek

2023 年 10 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 10 月に 6 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 11 月 21 日)

Thank you for taking your time to rate us as five star.

10/10 (非常に良い)

Divyan

2023 年 9 月 23 日

2023 年 9 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 27 日)

Thank you for taking your time to rate us.

4/10 (不満)

Marcia

家族旅行

2023 年 9 月 22 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Poor Housekeeping. Dust everywhere in the room

The only good thing about this hotel is breakfast. The bathroom stinks to the point where we cannot even leave the doors open. The bathtub in our bathroom had a slope on the sides, while taking a bath, the water would get onto the floor and make a puddle. The dust in the room, under the chair, on the table lamps was horrible. It looks like they haven't cleaned or vacuumed the room in months! House keeping needs a major supervisor check.. Don't waste your money on this one.

2023 年 9 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 27 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable .We assure you we are working diligently to ensure a similar situation does not occur again in the future

10/10 (非常に良い)

Dr Sneha

2023 年 9 月 21 日

Nice and luxurious stay !!! Good hospitality!! :)

2023 年 9 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 27 日)

Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 (非常に良い)

Amarjeet singh

2023 年 9 月 21 日

2023 年 9 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 11 月 21 日)

Thank you for taking your time to rate us as five star.

8/10 (良い)

RAMACHANDRAN

2023 年 9 月 15 日

2023 年 9 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 11 月 21 日)

Thank you for taking your time to rate us.

10/10 (非常に良い)

Mekha

2023 年 9 月 4 日

良かった点 : 清潔度、スタッフとサービス

Loved the experience and little things. The welcome drink in front was my favorite

2023 年 9 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 5 日)

Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

8/10 (良い)

sam

2023 年 9 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2023 年 8 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 5 日)

Thank you for taking your time to rate us.

4/10 (不満)

Akshay

2023 年 8 月 14 日

気になった点 : 清潔度、施設のコンディションと設備

2023 年 8 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 9 月 5 日)

Thank you for taking your time to rate us.

8/10 (良い)

calamani maria

2023 年 8 月 10 日

良かった点 : 清潔度、施設のコンディションと設備

2023 年 8 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 8 月 12 日)

Thank you for your rating.

8/10 (良い)

calamani maria

2023 年 8 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Personale molto gentile belle camere e pulite

2023 年 8 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 8 月 14 日)

Thank you for your valuable feedback. We would like to serve you again with best of our hospitality. Looking forward to your next visit soon.

10/10 (非常に良い)

Tony

家族旅行

2023 年 8 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great location and attentive staff

2023 年 8 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 8 月 12 日)

Thank you for your valuable feedback. Looking forward to your next visit soon.

8/10 (良い)

Sam、mckinney

2023 年 7 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Radisson Bluからの返信 (投稿日 : 2023 年 8 月 12 日)

Thank you for your rating

6/10 (普通)

宿泊されたお客様

出張

2023 年 6 月 20 日

気になった点 : スタッフとサービス

Staff could be more friendlier

Check in not so good they were not very friendly

2023 年 6 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 8 月 12 日)

Thank you for your valuable feedback and to ensure this doesn't happen again. Looking forward to your next visit soon.

8/10 (良い)

Kugamoorthy

2023 年 5 月 20 日

2023 年 5 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 8 日)

Thank you for taking your time to rate us.

6/10 (普通)

sandeep

2023 年 3 月 28 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備

2023 年 3 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2024 年 2 月 8 日)

Thank you for taking your time to rate us.

8/10 (良い)

Kevin

出張

2023 年 3 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Lovely hotel great service. Location not ideal but plenty of transport available

2023 年 3 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 3 月 30 日)

Thank you for your valuable feedback. Looking forward to your next visit soon.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行

2023 年 3 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Friendly and Convenient

All the staff very friendly helpful and informative Good location for Metro and not far from train

2023 年 3 月に 1 泊滞在

Mahadevan Kからの返信 (投稿日 : 2023 年 3 月 9 日)

Dear Guest,Thank you so much for taking out the time to send us your feedback to us. We are happy to see that we lived up to your expectation during your stay with us.We look forward to welcoming you back soon at Radisson Blu Kochi.

6/10 (普通)

Karol

グループ旅行

2023 年 2 月 19 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Dissappointing

One would expect a chain hotel to meet certain standards. This was not the case at the Radisson Blu Kochin: - the service at 2 of the restaurants was very slow and inefficient: it took them 20 mins to let us know that the wine we had ordered was not available and 20 more to actually bring the drinks, that came when we were almost done with the food. We also waited 25 mins for a burger to find out that the fries were cold. - we had to ask 2 times to get toiletries in our bathroom

2023 年 2 月に 4 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 2 月 25 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and we would like to sincerely apologies for the services you had experienced. We have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. We assure you we are working diligently to ensure a similar situation does not occur again in the future

2/10 (非常に不満)

Eranna

グループ旅行

2023 年 2 月 2 日

良かった点 : スタッフとサービス、設備とサービス

It appears that smoking is not prohibited. The hall and elevators smell of cigarette. I had to request a room change because I was given a smoking room. I made a tollfree call. I was charged about $10 for it

2023 年 1 月に 2 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 2 月 25 日)

Thank you for taking the time to review our hotel on this platform. It is our constant endeavor to delight all our guests and give them a memorable experience but it appears we missed the mark this time and I would like to sincerely apologies for the services you had experienced. I have noted all your feedback which we have addressed with the accommodation department to take necessary actions wherever applicable. I sincerely hope you will give us another opportunity to serve you and we look forward to welcoming you back in the not too distant future

6/10 (普通)

宿泊されたお客様

2023 年 1 月 26 日

2023 年 1 月に 1 泊滞在

Mahadevan Kからの返信 (投稿日 : 2023 年 3 月 9 日)

Dear Guest,Thank you so much for taking out the time to share your experience with us. We are happy to see that you were satisfied with our services. We look forward to welcoming you back soon at Radisson Blu Kochi.

10/10 (非常に良い)

Tara

2023 年 1 月 1 日

2022 年 12 月に 3 泊滞在

Radisson Bluからの返信 (投稿日 : 2023 年 2 月 25 日)

Thank you for your rating

2/10 (非常に不満)

Prakash

出張

2022 年 11 月 25 日

気になった点 : 清潔度、スタッフとサービス、客室の快適度

Extremely disappointing

Very disappointing. There were used towels hanging on the bathroom door, so the room was not properly cleaned and prepared before allocating. The room had a stink as well. Then they downgraded me to a room with two single beds which was not acceptable and then to a box room without windows which I accepted as I was too tired at the end of a long day to argue with them.

2022 年 11 月に 2 泊滞在

Mahadevan Kからの返信 (投稿日 : 2022 年 12 月 27 日)

Dear Guest,Thank you so much for taking out the time to send us the review about your stay with us.We are sad to see that we could not live up to the expectations. I have personally spoken to the concerned department head on the issues you had to face.Please accept my sincere apologies for the inconvenience caused to you. Be assured that the corrective actions will be taken to ensure that this does not happen again in the future,We look forward to welcoming you back again in near future.

8/10 (良い)

Niza

小さなお子様連れの家族旅行

2022 年 8 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Central location! Rooms could have been a bit bigger

2022 年 8 月に 1 泊滞在

Radisson Bluからの返信 (投稿日 : 2022 年 9 月 22 日)

Thank you for your feedback . Kindly share some more details about comment

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