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"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"Authentic room, super experience,"

"Clean, great onsen, big room, friendly staff"

"Outstanding Onsen water. Clean room. Helpful staff. Great amenities. "

"Really good place for a good typical Japanese stay with the outstanding mixed outside onsen bath, the traditional rooms, and the delicious buffet breakfast with a very large selection of really yummy Japanese food. Also conveniently located next to all the Sounkyo attractions, and a 7/11 if you want to eat your own food at the hotel snack are."

"Great view and staff attentiveness"

"The hotel is unique and the food is very good"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost. "