Positives: Great beach location. Every room has some type of little to big ocean view. Outside grounds are kept well. Towel access was easy. Two pools.
Challenges: Checked in at 4pm on a Friday, July 5th and just wanted to get to our room and the room was delayed being ready for about 3 hours. They did give us 5 free drinks, but kids wanted to hit the pool and we wanted to drop off our bags and shower. The garden kids pool was nice but on Friday & Saturday July 5-6th the pool was horrific!!! Smellled, black with dirt, cloudy beyond belief, hair floating, and looked like a black bottom pool. They finally cleaned it on Sunday, July 7th and Monday, July 8th, but it was still cloudy. They need a new chlorine filter system and better pool service. The garden pool is not big enough if the hotel is full. The beds were horrible! Lopsided springing awful. Couch was more comfortable. Ice maker did not work. Called for service for it that never came. No ice makers in the entire hotel!!! Awful!! Hotel operator could barely speak any English. Staffing for the hotel appears bad with qualify of some staff. A lot of older to very old, limiping, to heavy set staff that can barely move. Very little younger staff seen and we stayed Friday to Monday.
Overall: decent timeshare price for being close to the beach, having a pool(s), & room with a semi to full ocean view. We may or may not stay here again. This is the third place we have stayed in Kaanapali. Ranking #3 of 3. Just, okay not great.