Dear Guest, Thank you for your honest review. Let us know how we can improve ourselves! We look forward to seeing you again.

Thank you for your understanding and kind words. We're sorry for the inconvenience caused by the broken heating system but are glad our team could provide portable heaters and a discounted rate. We appreciate your patience and hope to welcome you back soon.

Thank you for your kind words. We're pleased to hear you enjoyed your stay in Juneau. We look forward to welcoming you back soon.

Thank you for your detailed feedback. We're glad you appreciated our 24-hour desk, convenient location, and apartment-like accommodations. We apologize for the limited shuttle access and the TV channel selection in the lobby. Your comments will help us improve our services.

Thank you for your review and rating. We appreciate your feedback and will work on improving our services. We hope to welcome you back and provide an even better experience next time.

Thank you for your feedback. We're glad to hear the hotel met your needs, but we apologize for the view from your room. Your comments are important to us, and we will look into ways to improve the surroundings. We hope to welcome you back under better conditions.

Thank you for your positive feedback! We look forward to hosting you again soon!

We're delighted to hear you found our rooms comfortable and our pricing reasonable. We look forward to welcoming you back soon!

It sounds like our location perfectly complemented your stay, offering both convenience and scenic walks. We're glad you enjoyed the proximity to downtown Juneau and the Whale Fountain. Thank you for highlighting what made your visit special. We look forward to welcoming you back for another enjoyable experience.

It's wonderful to hear that our staff made a positive impact on your stay! We'll be sure to pass along your kind words. Looking forward to welcoming you back soon.

Great to hear our offerings align with your needs! We're here to make your stay comfortable and convenient. Looking forward to your next visit.

Thank you for your feedback and recommendation! We apologize for the inconvenience with the fan cleanliness and the heater issue but are glad to hear maintenance was prompt in resolving it. Your suggestions for new pillows and an extra blanket are valuable to us as we strive to enhance guest comfort. Looking forward to welcoming you again in the future.

Thrilled to receive a 10 out of 10! Thank you for choosing Juneau Hotel. We look forward to your next visit!

Delighted by your praise and addressing the noise and shower for your next cozy stay at Juneau Hotel!

Thank you so much for sharing your experience at the Juneau Hotel during your visit from Anchorage. We're thrilled to hear that our suite exceeded your expectations with its full kitchen, washer, dryer, and the convenience of our location near downtown and the wharf. Our aim is to provide a comfortable and accommodating environment for our guests, especially when they're here for important family matters. We're also delighted to know that our staff, particularly Tom, made a positive impact on your stay by ensuring the return of your valuable item. Your appreciation means a lot to us, and we look forward to having the opportunity to welcome you back for a longer stay in the future. Safe travels, and thank you again for choosing us for your lodging needs in Juneau!

Delighted to hear your stay was great and our front desk team, even while solo, made a fantastic impression! We'll be sure to pass along your praise. Hope to welcome you back to the Juneau Hotel soon!

Thank you for the perfect score! We're overjoyed you enjoyed your stay at Juneau Hotel and hope to see you again soon!

Dear Richard,Thank you for your rating of 8 out of 10! We're thrilled to know you had a positive experience with us. Your satisfaction is our top priority, and we're always looking for ways to enhance our service. We hope to welcome you back soon for an even better stay.Best wishes,

Dear Constantin,Thank you for staying with us during Snowmageddon and sharing your insights! We're glad you found our rooms spacious and comfortable. Noted on your feedback about the blinds - we're considering options like blackout curtains to enhance our guests' summer stays. We look forward to welcoming you back in better weather to fully enjoy our walkable location!Warmest regards,

Dear Edward,Thank you for your feedback. We apologize for the issues you faced regarding the winter rate, thermostat, shower pressure, and cable TV service. Your comfort is crucial to us, and we're addressing these concerns to improve our offerings.It's heartening to hear you appreciated our staff's kindness and room cleanliness. We value your input and hope to have the chance to provide you with a better experience in the future.Warm regards,

Thrilled to receive a 5 out of 5 rating! Thank you for choosing Juneau Hotel. We can't wait to serve you again!

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you appreciate having laundry facilities onsite. It's great to know that this feature added convenience to your stay. We look forward to welcoming you back soon!Warm regards,

Dear Guest,We're sorry to see that your experience with us only merited a 1 out of 5 rating. We take your feedback seriously and would appreciate the opportunity to understand more about your experience and what we could have done better. Your satisfaction is important to us, and we hope to have the chance to improve your perception in the future.Best regards,

Dear Cathy,Thank you for choosing to stay with us again and for sharing your wonderful feedback! Your satisfaction and willingness to stay with us again mean a lot to us. We eagerly look forward to your next visit!Best regards,

Dear Walter,Thank you for the fantastic rating! We're thrilled to receive a 10 out of 10 from you. Your satisfaction is our top priority, and we're glad we hit the mark. Looking forward to welcoming you back soon!Best,

Dear Guest,We're glad to see that you had a positive experience overall, and we appreciate your rating.If there's anything specific you feel we can improve upon to earn a higher rating next time, please don't hesitate to let us know. Your feedback helps us enhance our services.We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Warm regards

Dear Guest,Thank you so much for your kind words and for choosing Juneau Hotel for your stay. We are thrilled to hear that you enjoyed your time with us and that our clean and well-equipped rooms met your expectations.Our team takes great pride in providing exceptional service, and we appreciate your positive feedback. We hope you had a wonderful time exploring the historic city of Juneau.It would be a pleasure to welcome you, your family, and friends back to our hotel in the future. If you ever plan another trip to Juneau, don't hesitate to reach out to us.Warm regards

Dear Diana,Your opinion matters, and we always aim to improve our services based on our guests' input. If you have any specific suggestions or if there's anything we can do to make your next visit even better, please feel free to let us know.We look forward to welcoming you back on your next trip to Juneau.Warm regards

Dear Marita,Your feedback is valuable to us, and we'll continue to strive for excellence.If you ever find yourself back in Juneau, we'd be delighted to host you once more. If there's anything we can do to make your next stay even better, please don't hesitate to reach out.Warm regards

Dear Laura,Thank you for taking the time to share your experience with us! It's always our pleasure to provide a comfortable and enjoyable environment for our guests. If your travels bring you back our way, we'd be thrilled to welcome you again.Warm regards

Dear Guest,Thank you for your positive feedback! Providing a home-away-from-home experience is what we aim for, and it's great to know we met your expectations. If you ever find yourself in the area again, we would be delighted to host you once more.Warm regards

Thank you for your feedback. We're delighted to hear that you found your room very clean and well-equipped with everything you needed. We appreciate your understanding about the firmness of the bed. Your comments about the location are valuable, and we hope you had an enjoyable stay despite the walking. If you ever decide to return, we'll be here to welcome you.

Thank you for your feedback. We're pleased to hear that you found your room comfortable, our staff helpful, and our hotel clean. We appreciate your understanding about the hotel's dated aspects. Your comments are valuable, and we'll use them to continue improving our guest experience. We look forward to serving you again in the future.

We're delighted to hear that you enjoyed the convenience of having in-room laundry facilities and our shuttle service to the airport during your stay. Your positive feedback is greatly appreciated. If you have any more comments or suggestions, please feel free to share. We look forward to welcoming you back to our hotel in the future.

Thank you for your positive feedback about our front desk staff. We're pleased to hear that they were very helpful during your stay. If you have any more comments or suggestions to share, please feel free to do so. We hope to welcome you back to our hotel in the future.

Dear Polly,Wow! Thank you for the fantastic 5-star review! We're delighted to hear that you had such a wonderful experience at our hotel. It was our pleasure to host you during your time in Juneau.Should you ever return to our beautiful city, we would be absolutely thrilled to welcome you back. If there's anything you need or any way we can make your next stay even better, please don't hesitate to let us know.Warm regards

Dear Jürg,We appreciate your feedback, and if there are any specific areas where we can improve and earn a higher score next time, please feel free to share your suggestions. We hope you had an overall enjoyable stay and look forward to welcoming you back in the future.Warm regards

Thank you for sharing your positive experience with us. We appreciate your feedback about the value we offer compared to other hotels in Juneau. It's wonderful to know that you appreciated our well-maintained property and didn't mind the lack of certain amenities. We hope to welcome you back to Juneau Hotel in the future.

Dear Joni,Thank you for taking the time to leave a review and for choosing our hotel during your stay in Juneau. If you have any suggestions or feedback on how we can make your next visit even better, please don't hesitate to share.We look forward to welcoming you back in the future, and if there's anything you need, feel free to reach out to us.Best regards

Dear John,We're sorry to hear that your experience fell short of your expectations. If you have specific feedback or concerns you'd like to share with us, please feel free to do so, as it can help us improve and provide a better experience for our guests. We value your input and would like to understand what aspects of your stay were less than satisfactory.

Thank you for sharing your feedback. We're pleased to hear that you found our rooms very clean and appreciated the full kitchen and living room amenities. We apologize for any inconvenience related to noise outside and the absence of triple sheeting. Your comments are valuable, and we'll use them to continue improving our guest experience. We're glad you enjoyed our shuttle service and the proximity to local amenities. We look forward to serving you again in the future.

Thank you for your feedback. We appreciate your comments about our property and the conveniences it offers, such as a washer/dryer and a full kitchen. We apologize if you found the pricing not entirely in line with your expectations. Your input is valuable, and we'll use it to continue improving our guest experience. We understand your preference for a hotel closer to the cruise terminals, and we hope you had an overall enjoyable stay. If you ever decide to return, we'll be here to welcome you.Cheers

Dear Karen,Thank you for your rating. We appreciate your feedback, and if there are any specific areas where we can improve and earn a higher score next time, please feel free to share your suggestions. We hope you had an overall enjoyable stay and look forward to welcoming you back in the future.

Dear Selina,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is concerning, and we apologize for the issues you encountered, including the long check-in process, room temperature, cleanliness, and customer service. This is not the standard of service we aim to provide, and we take your comments seriously. We will investigate these matters further to prevent such incidents from occurring in the future. Please accept our sincerest apologies for your inconvenience. If you wish to discuss this further, please feel free to reach out to us directly.Best regards

Thank you for your feedback. We're pleased to hear that you had a positive experience with our airport shuttle service. However, we apologize for the discomfort you experienced with the bed. Your comments are valuable, and we'll use them to improve our guest experience. We hope to have the opportunity to provide you with a more comfortable stay in the future.

Thank you for your wonderful feedback! We're delighted to hear that you had an excellent stay and that our staff were exceptionally helpful in accommodating your late arrival. It's great to know that you enjoyed the room with a full kitchen and laundry facilities, as well as the convenience of our shuttle service. We look forward to welcoming you back for another fantastic stay in the future.

Dear Ras,Thank you for your feedback and rating. We appreciate your comments about the customer service over the phone and the night staff. We apologize for any shortcomings in this regard. Your input is important, and we'll use it to improve our services. We hope you had a comfortable stay overall and consider staying with us again in the future.

Dear Joan,Thank you for your feedback. We're pleased to hear that you found our rooms and lobby clean and our staff helpful. We apologize for any inconvenience related to the road noise and scratchy sheets. Your comments are valuable, and we'll use them to enhance our guest experience. We hope you had an enjoyable stay overall and look forward to serving you again in the future.Warm regards

Dear Marianth,Thank you for your kind words and recommendation! We're thrilled to hear that you had a wonderful experience at our place and found our staff to be exceptional. We hope to welcome you back for another pleasant stay in the future.