1- The Hotels.com site did not show that our Lodge room 7 was on the second floor with no elevator (I am disabled and use a walker), nor that no dogs were allowed there. But the hotel staff was very accommodating to allow our dog as an exception, even though we had to use atairs.
2 - The room was lovely, but only had 1 chair which was not comfortable. Our suggestion is to put in one comfortable chair, or two small comfortable chairs, so guests can sit and read or watch TV.
3 - The bathroom could use a towel bar, especially by the sink.
4 - The windows in the upstairs lounge / game room were very dirty.
5 - It would be nice to have one parking space for each Lodge room thst would be located outside the Lodge entrance and not down the hill by the trash bins and staff parking.
6 - We understand there was limited staff on Thanksgiving day, but we wish the main lodge room fireplace was lit longer in the afternoons and evenings of our 4 night stay, as it was a great place to sit and visit or read, but lost its ambience due to no fire.
7 - The main Lodge room was lovely and nicely decorated for the hoiidays.
8 - We appreciate the kind and friendly attention and supoort we received from all of the hotel staff. They were very helpful.
