Need plugins for odor. Or odorizer for room. Shampoo carpet in room it had cigarette smell. Better light in room. All lights were dim. Staff was pleasant. Had a flood 1st floor staff seem to handle it well. Breakfast was up & going. Room appeared clean just dark and odor. Had a okay stay.
Gail
2024 年 5 月に 1 泊滞在
4/10 (不満)
Melissa
家族旅行
2024 年 5 月 26 日
The lobby flooded. Breakfast area smelled like sewer, so we didn’t even go in there. The carpeting is rippled so I believe the flooding is a frequent problem. Our shower ceiling was ready to cave in. Horrible experience
Melissa
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Sally
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean room and the staff was very helpful. The breakfast was good with several items to choose from.
Sally
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Robert
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean comfortable rooms, friendly staff.
Robert
2024 年 5 月に 1 泊滞在
4/10 (不満)
Mark、Council Bluffs
家族旅行
2024 年 5 月 17 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The desk person seemed annoyed that we were there. Same person still at desk the next morning so assume they are short staffed. No soap, shampoo, or anything in room. Bathroom in need of remodel. Morning breakfast was only half stocked and rude guests were grabbing and hoarding everything in sight. One good thing...room appeared clean.
Mark
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
shirin
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great
shirin
2024 年 5 月に 2 泊滞在
8/10 (良い)
Jennifer
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No close options in walking distance for dining except Cracker Barrel, which was filthy and sad looking inside.
Otherwise no complaints at all!
Jennifer
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Gloria
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service by the staff! Couldn't ask for any better service. Love staying at Best Western hotels!
Gloria
2024 年 5 月に 2 泊滞在
6/10 (普通)
Michael
出張, 小さなお子様連れの家族旅行
2024 年 5 月 6 日
気になった点 : 設備とサービス
The location was convenient and the people were very friendly. Housekeeping was not available and we had to call multiple times for towels that never showed.
There was also a strong smell of marijuana when you walked into the lobby.
Michael
2024 年 5 月に 2 泊滞在
6/10 (普通)
Kevin
小さなお子様連れの家族旅行
2024 年 5 月 5 日
気になった点 : 設備とサービス、施設のコンディションと設備
Conveniently located but condition was poor at best. Carpet and tile in rooms dirty and sticky. Tack strips exposed at thresholds and dangerous. Common areas dirty. Breakfast area with broken equipment and also not the cleanest. Missing brealfast items. Not a place we would recommend or return to. Needs renovations desperately.