屋外プール、サンラウンジャー

ホリデイ・イン ジョホール バル シティ センター IHG ホテルの口コミ

4 out of 5

口コミ

8.8

非常に良い

評価 10 - 404 件の口コミ中 231 件が非常に良い" "
評価 8 - 404 件の口コミ中 121 件が良い" "
評価 6 - 404 件の口コミ中 36 件が普通" "
評価 4 - 404 件の口コミ中 11 件が不満" "
評価 2 - 404 件の口コミ中 5 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

YUKIYO

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
街の真ん中で、駅、ショッピングモールに 直結で非常に便利です。 部屋は、キレイ。清潔で とても良かったです♡ スタッフも、親切で良かったです。 又、利用したいと思います
2023 年 9 月に 2 泊滞在
Jameela, Hotel Experience Champion.からの返信 (投稿日 : 2023 年 10 月 8 日)
Dear Yukiyo, Thank you for taking the time to review your stay with us. We are very pleased to hear that you enjoyed your stay. Looking forward to having you again as a guest in our hotel. -J

6/10 (普通)

Nobuo

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I order room service but it need more than 45min even I call 3times.
2023 年 9 月に 2 泊滞在
Jameela, Hotel Experience Champion.からの返信 (投稿日 : 2023 年 9 月 24 日)
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 (非常に良い)

KOJI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Jameela, Hotel Experience Champion.からの返信 (投稿日 : 2023 年 9 月 24 日)
Thank you for your review and perfect rating. Looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Kunishige

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Wakako

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
経験の浅いスタッフの方もコンシェルジュの方も気持ちよく対応してくれます。
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Dai

2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

Mazaini

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
conveneint location cleanliness good view
2024 年 5 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Mazaini,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.

10/10 (非常に良い)

Fong Chin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Near to checkpoint, walking distance to shopping mall and easy to move around.
2024 年 5 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Fong,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.

8/10 (良い)

Hendra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 3 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Hendra,Thank you for your good review and feedback. We strive to create an environment where guests can enjoy their stay and time with their beloved ones in a lively setting.Should you need assistance on any issues during your stay, please do reach out to me at +60 11-3683 3163, so we can collect all necessary details and take the appropriate steps to resolve the matter to your complete satisfaction.

8/10 (良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff helpful and friendly, Everything is not bad, Only the room has weird sweat smell。
2024 年 5 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Nicole,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.

6/10 (普通)

Muhammad Shahir

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
One of our rooms was not ready until 445pm
2024 年 5 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Muhammad,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.

8/10 (良い)

Jacqui Lee Hong、Cincinnati

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Cannot really have view of the building
2024 年 5 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Jacqui,Thank you for taking the time to provide valuable feedback about our Hotel and service. We sincerely regret that your experience was less than perfect.Your comments are valuable to us as they help us identify areas for improvement. Rest assured, we take your feedback positively, and our team is already working diligently to address the issues. We are committed to enhancing our services and ensuring a more pleasant experience for all our guests.We look forward to the next time we’re able to serve you again and deliver a better memorable experience.

8/10 (良い)

RUBY SIEW KIM

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was not so great. Everything else about the hotel is good.
2024 年 4 月に 1 泊滞在
Fahmiからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Ruby,Thank you for your honest review and feedback. We strive to create an environment where guests can enjoy their food and time with beloved ones in a lively setting.Should you need assistance on any issues during your dining, please do reach out to me at +60 11-3603 3163, so we can collect all necessary details and take the appropriate steps to resolve the matter to your complete satisfaction.Sincerely,Khairol FahmiF&B Manager

10/10 (非常に良い)

Theresa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An excellent hotel for a short getaway in JB. Facilities are clean and well maintained. Location is just a stone's throw from CIQ. Highly recommended.
2024 年 4 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Theresa,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

8/10 (良い)

gabriel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was good overall. enjoyed the breakfast buffet on both days. only feedback is the scramble eggs on day 2 tasted weird, it was slightly sweet and felt somewhat stale
2024 年 4 月に 2 泊滞在
Fahmiからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Gabriel,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your dining experience with us. We're thrilled to hear that you enjoyed your dining. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can improve our delicacies.Sincerely,Khairol FahmiF&B Manager

8/10 (良い)

Kwoon Tian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean and well-stocked with freebies.
2024 年 4 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Kwoon,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great front desk service. Extremely convenient location right next to City Square.
2024 年 4 月に 4 泊滞在
Chrisからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Julia,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

10/10 (非常に良い)

Sadar

2024 年 4 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Sadar,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. We have taken note on your feedback and consider it very valuable to our improvement.We look forward to welcoming you back soon.Warm regards,Fatin AfifahHoliday Inn Johor Bahru City Centre

6/10 (普通)

TOM

出張
気になった点 : 設備とサービス
Noisy, hard to find, no direct obvious sign on ground level yo indicate locations and droppi g off lobby....
2024 年 3 月に 4 泊滞在
Chrisからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Tom,Thank you for your honest review and feedback. We strive to create an environment where guests can enjoy their stay and time with family in a lively setting.Should you need assistance on any issues during your stay, please do reach out to me at +60 11-3683 3163, so we can collect all necessary details and take the appropriate steps to resolve the matter to your complete satisfaction.Warm regards,Chris LimGuest Service Manager

6/10 (普通)

Yishan

2024 年 3 月に 1 泊滞在
Fatinからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear ,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. We have taken note on your feedback and consider it very valuable to our improvement.We look forward to welcoming you back soon.Warm regards,Fatin AfifahHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Chun Yeong

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and maintained high quality of service
2024 年 3 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Chun,Thank you for your good review and feedback. We strive to create an environment where guests can enjoy their stay and time with their beloved ones in a lively setting.Should you need assistance on any issues during your stay, please do reach out to me at +60 11-3683 3163, so we can collect all necessary details and take the appropriate steps to resolve the matter to your complete satisfaction.Warm regards,Chris LimGuest Service Manager

6/10 (普通)

DAISY

家族旅行
良かった点 : 清潔度、設備とサービス
Near city square near the train station. Very easy and convenient to call for grab to go to malls and dinning places
2024 年 3 月に 3 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Daisy,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wish it has covered connection from the hotel directly to City Square Mall. Now is only connected to Komptar mall.
2024 年 3 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Julie,Thank you for sharing your recent experience at our hotel. Your feedback is of great concern to us, and we take it very seriously.We do have sheltered route which connects from CIQ City Square Komtar JBCC Holiday Inn Johor Bahru City Centre. From Komtar JBCC, you can access the City Square via link-bridge at Level 2 in Komtar JBCC. It is near to Auntie Anne's and Starbucks. While from City Square you can access to the link-bridge near to Cotton On and Kyochon.Your satisfaction is our top priority, and we look forward to the opportunity to serve you better in the future.Warm regards,Chris LimGuest Service Manager

6/10 (普通)

Kah Lip

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
.
2024 年 3 月に 1 泊滞在
Fatinからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Kah,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. We have taken note on your feedback and consider it very valuable to our improvement.We look forward to welcoming you back soon.Warm regards,Fatin AfifahHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Shuk Leng

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very conveniently situated between city square mall and Komtar JBCC
2024 年 3 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Shuk Leng,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

8/10 (良い)

JEE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and easy accessible.
2024 年 3 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Jee,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. We have taken note on your feedback and consider it very valuable to our improvement.We look forward to welcoming you back soon.Warm regards,Fatin AfifahHoliday Inn Johor Bahru City Centre

8/10 (良い)

Martha

良かった点 : 清潔度
Over is a good location from custom
2024 年 3 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Martha,Salam Mesra & Greetings from Holiday Inn Johor Bahru City Centre!Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your stay. It's our mission to provide exceptional service and create memorable moments, and your kind words reaffirm that we're on the right track.Your feedback is greatly appreciated and serves as motivation for our team to continue delivering top-notch hospitality. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know how we can make your stay even more enjoyable.Warm regards,Chris LimGuest Service Manager

10/10 (非常に良い)

Tyng Yuan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We're enjoying the stay here and very satisfied with the service and room. Will visit for our nxt stay soon
2024 年 3 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Tyng Yuan,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

Cheng、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall is good except the road around premise is always congested.
2024 年 2 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Cheng,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Fouziah

2024 年 2 月に 2 泊滞在
Fatinからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Fouziah,Thank you for sharing this positive review. With so many great places to choose from, it’s an honour that you decided to give us a try. We’re happy to hear you enjoyed your stay. We have taken note on your feedback and consider it very valuable to our improvement.We look forward to welcoming you back soon.Warm regards,Fatin AfifahHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Agnes

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Agnes,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

HB

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent Stay
The location is excellent as it is next to CIQ and connected to a mall and just next to City Square. Very convenient if travelling with elderly and kids. Room size is comfortable for 3pax and condition of hotel is quite well maintain
2024 年 2 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear HB,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Mark

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Great hotel. Enjoyed my stay
2024 年 2 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Mark,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Jonathan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel stay as part of business trip, Breakfast was good, food in general was good. Location is convenient to shops and restaurants. Slight confusions with paying invoices for colleagues. Staff genrally friendly and helpful
2024 年 2 月に 14 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Jonathan,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Charmaine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean. Convenient.
2024 年 2 月に 3 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Charmaine,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

CLARENCE

2024 年 2 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Clarence,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Roselina

良かった点 : スタッフとサービス、施設のコンディションと設備
Very convenient. Quite close to CIQ and shopping malls.
2024 年 2 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Roselina,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

SANGSUK

2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear SANGSUK,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

Manisah

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
During this stay, the front office staff by the name of Vijay was too quick to point out that the room I booked did not come with breakfast when it was clearly stated in my reservation that it came with breakfast. Needless to say this caused unnecessary stress on my part as I had to offer to pay for it. He later went on to say something quite unclear about the front office people who will call me to confirm. However, eventually nobody called to confirm anything and we went for breakfast the next day without any issue. I was honestly upset.
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Manisah,'Salam Mesra' from us at Holiday Inn Johor Bahru City Centre. Thank you for sharing a feedback from your recent stay with us.We’re sorry to hear that you were dissatisfied with the experience, and will take your feedback into consideration as we move forward in our work.We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process.If there’s anything more specific that happened, please let me know so I can follow up internally.We look forward to better serve you again on your next visit. Sincerely,Chris LimGuest Service ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Abdul Ghani

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall a delightful stay with above average breakfast and friendly staff
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Abdul Ghani,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Annie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfortable bed. Good shower room. Convenient and close to shops
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Annie,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Edmund

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Edmund,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

LILIAN

2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear LILIAN,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Rich

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Rich,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Tan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2023 年 12 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Tan,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Lay Lan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is good, and everything is excellent including the staff. However, the railway construction work was carried out till 2-3AM during our 2 nights stay.
2024 年 1 月に 2 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Lay Lan,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

10/10 (非常に良い)

Wei Quan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was comfortable, receptionist Vijay was delightful and the variety of the breakfast buffet was good. I only gave 4 stars for the property condition as there was a malfunctioning blind (washroom) in my room. But otherwise, the room was in immaculate condition.
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Wei Quan,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

Chin Yu

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Chin Yu,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

Wendy K C

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good. The sofa in the room is very dusty. As for buffet breakfast considered good but can improve more variety.
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Wendy K C,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre

8/10 (良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room are clean and bed comfortable. Breakfast should be have more variety. Only unhappy for late checkout only given 30mins. After appealing given till 1pm. When I mentioned I was member of IHG and I was told booking thru Expedia will not given long extension.
2024 年 1 月に 1 泊滞在
Holiday Inn Johor Bahru City Centreからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Steven,Thank you for taking the time to review your stay with us.We are very pleased to hear that you enjoyed your stay and vacation.Do reach out to us for any assistance required for your next stay.Looking forward to having you again as a guest in our hotel.Sincerely,Chris LimGuest Services ManagerHoliday Inn Johor Bahru City Centre