朝食 (ビュッフェ)、毎日提供 (無料)

ホリデイ イン エクスプレス & スイーツ ジョホール バル IHG ホテルの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 159 件の口コミ中 82 件が非常に良い" "
評価 8 - 159 件の口コミ中 44 件が良い" "
評価 6 - 159 件の口コミ中 21 件が普通" "
評価 4 - 159 件の口コミ中 7 件が不満" "
評価 2 - 159 件の口コミ中 5 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

SOYEON

2024 年 5 月に 6 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi SOYEON, thank you for your rating and feedback. We're glad to have hosted you and appreciate your input. We'll use your comments to make improvements and hope to provide a better experience during your next visit.

10/10 (非常に良い)

Yukiya

2024 年 5 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi Yukiya, thank you for your fantastic 5 out of 5 score! We're delighted that you and your children enjoyed our beautiful and clean rooms. We look forward to welcoming your family back again soon!

10/10 (非常に良い)

Hiroaki

2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Hiroaki, thank you for your perfect rating! We're thrilled to hear that you had a 10 out of 10 experience with us. Your satisfaction is our greatest reward. We look forward to the pleasure of hosting you again for another outstanding stay.

10/10 (非常に良い)

Takafumi

2023 年 11 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 11 月 5 日)
Hi Takafumi, wow, thank you for the perfect score! We truly appreciate your glowing rating and hope to continue providing you with exceptional experiences in the future.

6/10 (普通)

HIROMI

家族旅行
良かった点 : 清潔度、スタッフとサービス
朝食は種類が少なく、冷めた料理が多く、そのせいかその場で作ってもらえるオムレツに列が出来ていました。。 ホテルの周りには水やジュースを販売する小売店以外何もありません。 駅からはGRABの配車タクシーで7RMでした。
2023 年 9 月に 1 泊滞在
Hotel Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Hi Hiromi, thank you for your feedback! We appreciate your input regarding the breakfast variety and temperature of dishes. We'll work on improving these aspects. We're glad you found our omelet station convenient. As for the location, we're continuously exploring options to enhance the surrounding area for our guests' convenience. We hope to welcome you back soon for an improved experience.

10/10 (非常に良い)

TRAVEL

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cosy Hotel. Staff is also nice.
2023 年 8 月に 1 泊滞在
Hotel Teamからの返信 (投稿日 : 2023 年 8 月 30 日)
Thank you for your review! We're delighted you enjoyed your stay with us and found our staff to be pleasant. We hope to host you again soon!

10/10 (非常に良い)

MOTOKAZU

2022 年 10 月に 1 泊滞在
Marcom teamからの返信 (投稿日 : 2022 年 10 月 16 日)
Hi Motokazu, thanks for your full rating!

10/10 (非常に良い)

Siu Tjing Tammy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room is efficiently laid out. Breakfast buffet is good. Egg station starts only at 8am. Separate toilet, sink and shower is great idea. Bidet, too. Only problem is the toilet glass not sound proof so if you flush toilet in middle of the night, it is very loud. Soft and firm pillows provided. Charging and USB points at each side of the bed. Additional socket on desk. Hot water flask, hair dryer, safe, fridge, hangars.
2024 年 5 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 5 月 22 日)
Hi Siu Jing Tammy, thank you for your detailed feedback! We're glad to hear that you appreciated the efficient room layout, breakfast buffet, and thoughtful amenities like the bidet, USB points, and pillows. We apologize for the noise from the toilet and will look into improving this aspect. Your comments help us enhance our guests' experience. We hope to welcome you back for another comfortable stay!

6/10 (普通)

Sebastian

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
Breakfast options where very limited and the cleanliness of the restaurant was poor
2024 年 4 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Sebastian, we apologize for any inconvenience caused by the limited breakfast options and cleanliness issues in the restaurant. Your feedback is valuable, and we'll work on improving these areas to provide a better experience for our guests. Thank you for bringing this to our attention.

8/10 (良い)

Elsie

家族旅行
良かった点 : 清潔度
Breakfast not good, room is clean.
2024 年 4 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 4 月 23 日)
Hi Elsie, thank you for sharing your feedback with us. We're glad to hear that you found the room clean during your stay. However, we apologize that the breakfast did not meet your expectations. We value your input and will use it to improve the quality and variety of our breakfast offerings for future guests. If there's anything else we can do to enhance your experience, please let us know. We hope to have the opportunity to welcome you back and provide a more satisfying breakfast experience in the future.

8/10 (良い)

Maria Jerylyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
more shuttle services
2024 年 3 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Maria Jerylyn, thank you for your feedback regarding our shuttle services. We appreciate your suggestion for having more shuttle services available. We will take this into consideration as we continue to improve our amenities and services for our guests. Your input is valuable to us, and we hope to provide you with an even better experience in the future. Thank you for choosing our hotel!

8/10 (良い)

Fun Kooi

家族旅行
良かった点 : 清潔度、スタッフとサービス
Parking entrance to car park way out from main entrance of hotel. Bathroom hand shower not able to use. Only the rain shower on ceiling. Room not sound proof. Can hear next door guests talking.
2024 年 3 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Fun Kooi, thank you for your feedback. We apologize for any inconvenience caused during your stay and appreciate your valuable input. Your satisfaction is important to us, and we will work to improve these areas for a better experience in the future.

10/10 (非常に良い)

Anbualagan

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked a few times. Very clean hotel.
2024 年 3 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 3 月 28 日)
Hi Anbualagan, thank you for choosing to stay with us multiple times and for your kind words about our hotel's cleanliness. We're pleased to hear that you found our hotel to be very clean during your visits. We strive to maintain high standards of cleanliness and guest satisfaction, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 (非常に良い)

ELENITA C.

2024 年 3 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi ELENITA, thank you for your perfect rating of 5 out of 5! We're thrilled to hear that you had such a positive experience during your stay at Holiday Inn Express & Suites Johor Bahru. Your satisfaction is our priority, and we look forward to providing you with another excellent experience on your next visit! If there's anything specific you'd like us to prepare for your next stay, please let us know. We appreciate your support and look forward to welcoming you back!

10/10 (非常に良い)

shannon

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So far the experience is pleasant although my family had only a night stay here. We feel very relaxed and the room is neat and clean with pleasant smell which is the area we are always looking out when selecting a place to stay while on vacation
2024 年 3 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 3 月 13 日)
Hi Shannon, we're delighted to hear you had a pleasant stay with us! Your comfort and satisfaction are our top priorities. We're glad you found the room clean and relaxing. Looking forward to welcoming you back for a longer stay in the future!

10/10 (非常に良い)

Siu Tjing Tammy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Efficient layout, toiletries and slippers provided. Hot water kettle and 2 bottles watter, tea, hair dryer povided. A few decent hangars, safe. Bright, lights and sockets, even USB outlet but slow charging. Bring own hair conditioner.
2024 年 3 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 3 月 3 日)
Hi Siu Tjing Tammy, thank you for your positive review! We're delighted you appreciated our efficient layout, provided toiletries, slippers, and amenities such as the hot water kettle, water bottles, tea, hairdryer, and safe. We've noted your feedback about the charging speed and hair conditioner. We look forward to welcoming you back soon!

10/10 (非常に良い)

Noel

2024 年 2 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for your excellent 5 out of 5 rating! We're delighted that you had a fantastic experience with us. We strive to provide top-notch service and look forward to having the opportunity to serve you again in the future.

8/10 (良い)

John Patrick

The bfast could be better
2024 年 2 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Hi John Patrick, thank you for your feedback! We appreciate your input and will certainly take it into consideration to improve our breakfast offerings. We hope to welcome you back again soon!

8/10 (良い)

Karen Joy

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Hi Karen Joy, thank you for your rating! We're pleased to hear that you had a positive experience overall. If there's anything specific we can improve upon to earn that extra point next time, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 (非常に良い)

Edmund

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very polite and attentive The breakfast buffet was excellent! We had questions about the food and Yusri explained the story about these local foods and coffees. Standard breakfast fare is also available.
2024 年 2 月に 3 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Edmund, thank you for sharing your experience! We're delighted to hear that our staff was polite and attentive, and that you enjoyed our excellent breakfast buffet. It's wonderful that Yusri could provide insights into our local foods and coffees. We look forward to welcoming you back for more memorable moments!

10/10 (非常に良い)

Swee Jan

2024 年 2 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for your excellent 5 out of 5 rating! We're delighted that you had a fantastic experience with us. We strive to provide top-notch service and look forward to having the opportunity to serve you again in the future.

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay in JB
Very nice design of room. Love the cute sitting areas in lounge!
2024 年 1 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Angela, thank you for your kind words! We're delighted you enjoyed the room design and cozy lounge areas. Hope to welcome you back soon!

10/10 (非常に良い)

Jun Yin

2024 年 1 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Jun Yin, thank you for the perfect score! We're thrilled to have met your expectations. Looking forward to serving you again!

10/10 (非常に良い)

Chinmay

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay with family. The suite was clean and will stay there again.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 26 日)
Hi Chinmay, thank you for your positive review! We're delighted to hear that you enjoyed your stay with your family and found the suite clean. We look forward to hosting you again in the future. If there's anything specific you liked or if you have any suggestions for improvement, please feel free to share. We appreciate your feedback!

8/10 (良い)

SANTHARISEGAR

Near to government department and parking was available easy.
2024 年 1 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 24 日)
Hi SANTHARISEGAR, we're glad to hear that our proximity to the government department and the availability of easy parking met your expectations. Thank you for sharing your positive experience! We look forward to serving you again in the future.

8/10 (良い)

mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, comfy clean rooms
This is a good low cost option for JB, its a 8-10 minutes walk from the main shopping drag (Ah Fook) and therefore its fairly quiet in the evenings. The hotel does offer a free shuttle for those not wanting to walk (various times during the day). The breakfast is ok, very much a local breakfast but they do have a few Western options (cereals / toast / eggs etc). This is a budget hotel but for the price its a good option for a clean, safe stay.
2024 年 1 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi mark, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel to be a good low-cost option in JB, appreciating its proximity to the main shopping area while enjoying a quieter atmosphere in the evenings. We're glad our free shuttle service and breakfast options met your expectations. Providing a clean and safe stay at an affordable price is our goal, and we're pleased to have succeeded in delivering that for you. We look forward to welcoming you back on your next visit.

10/10 (非常に良い)

Yeow Lee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Yeow Lee, thank you for your perfect rating! We're thrilled to hear that you had a 10 out of 10 experience with us. Your satisfaction is our greatest reward. We look forward to the pleasure of hosting you again for another outstanding stay.

8/10 (良い)

Andy

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Hi Andy, thank you for your positive rating! We're glad you had a good experience, and we appreciate your feedback. If there's anything specific you feel would enhance your experience and bring it closer to a perfect 10, please feel free to share. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything is good except the location. Not within walking distance from amenities.
2023 年 12 月に 3 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 30 日)
Thank you for your feedback. We're pleased to hear that you had a positive experience overall. We understand that the location may be inconvenient for walking to amenities. We appreciate your input, and it helps us identify areas for improvement. If there's anything else you'd like to share or if there's a specific aspect you feel we can address to enhance your experience, please let us know. We hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

Beng Koan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 31 日)
Hi Beng Koan, thank you for your fantastic review and perfect score of 10 out of 10! We're thrilled that you had a great experience. If there's anything specific that stood out to you or any suggestions you may have, we'd love to hear them. Looking forward to welcoming you back!

6/10 (普通)

koh

家族旅行
Boxing Day
friendly staffs and accommodating. the carpet have a damp smell and toilet drainage have a sewerage back flow smell. acceptable for a night stay for a family.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 29 日)
Hi koh, thank you for sharing your feedback about your stay. We're glad to hear that the staff were friendly and accommodating, but we apologize for the inconveniences you faced with the damp smell in the carpet and the sewerage backflow smell in the toilet. Your comments are important, and we'll address these issues to ensure a more pleasant experience for future guests. We appreciate your understanding and hope that, overall, you had a satisfactory night stay for your family. If there's anything specific you think we could improve upon, please let us know. We value your input.

10/10 (非常に良い)

XIUSHI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 24 日)
Hi XIUSHI, thank you for the perfect score! We're delighted to have met your expectations. If there's anything specific you loved or any feedback you'd like to share, feel free to let us know. We appreciate your support and look forward to serving you again.

10/10 (非常に良い)

Pei Fang

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Value for money. The only negative would be that we saw hair at the basin upon checking into the room. The hotel is kind of isolated, not anywhere tourists will go. But we managed to walk to the hotel from JB city square mall in 20mins. Slopes up and quiet roads. Not too bright. Please take grab to reach this hotel for convenience.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 24 日)
Hi Pei Fang, thank you for choosing us. We're glad you found value for money. Apologies for any inconvenience with cleanliness. Regarding location, we appreciate your feedback and recommend Grab for convenience. We hope to welcome you back for an improved experience.

8/10 (良い)

MARYLINETTE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 24 日)
Hi MARYLINETTE, thank you for your feedback and rating! We appreciate your input. If there are specific areas you'd like us to improve or any comments you'd like to share, please feel free to let us know. We look forward to the opportunity to enhance your experience in the future.

10/10 (非常に良い)

WEN YUAN

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nothing much to complain as the hotel meet above my expectation. Except; 1) False alarm fire 2) Can hear the water pipe flowing above ceiling. Room 524. 3) Inconvenient parking area.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Hi WEN YUAN, thank you for your positive overall feedback! We appreciate your understanding regarding the false fire alarm and noise in Room 524. We'll address these issues promptly. Apologies for any inconvenience with the parking. We're grateful for your stay and hope to welcome you back for an improved experience in the future. Safe travels!

8/10 (良い)

Jens

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bland but comfortable room. Breakfast was worth skipping.
Nazz, Hotel Teamからの返信 (投稿日 : 2024 年 2 月 7 日)
Hi Jens, thank you for your feedback! We appreciate your input and will strive to improve. We're glad you found the room comfortable and hope to welcome you back for a better breakfast experience."

10/10 (非常に良い)

Min Li Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and decent space in the rooms
Everything was great. Clean rooms, check in was smooth. Good location but just abit difficult to find the carpark entrance as the entrance is from the back of the building . The only thing we didn’t like was the food selection of the breakfast in the hotel. It was pretty limited for kids, the main course was spicy chicken and my son couldn’t take it . No other protein selection. There were no sausages / pancakes or waffles for the kids. Should also offer some yoghurt.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Hi Min Li Karen, thank you for your positive feedback on our clean rooms, smooth check-in process, and good location. We appreciate your constructive feedback about the difficulty finding the carpark entrance and the limited breakfast selection, especially for kids. Your input is valuable, and we'll take it into consideration for improvement. We hope to have the opportunity to welcome you back with an enhanced experience.

10/10 (非常に良い)

Sok Ngo Linda

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fuss free and quick check in. Nice and clean basic room, suitable for family or group of 4. Nothing arounf the hotel but inexpensive and easy to grab around.
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Hi Sok Ngo Linda, thank you for sharing your positive experience! We're pleased to hear that you had a fuss-free and quick check-in, and that our clean and basic rooms were suitable for your family or group of four. While there may not be much around the hotel, we're glad you found convenient and inexpensive options nearby. We hope to welcome you back for another enjoyable stay.

8/10 (良い)

Rong Shun Billy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Rong Shun Billy, thank you for your thoughtful review and for rating us 8 out of 10! We're delighted to know you had a positive experience. If there's anything specific you think we can improve to earn that perfect 10, please feel free to share. Your feedback is valuable to us.

10/10 (非常に良い)

Lay Wee Amy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Lay Wee Amy, thank you for the fantastic 5 out of 5 rating! We're thrilled to hear you had an excellent experience. If there's anything we can do to make your next visit even better, please let us know. We appreciate your support!

10/10 (非常に良い)

Marylinette

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Marylinette, Wow! Thank you for the perfect 10 out of 10 rating! We're overjoyed to hear about your exceptional experience. Your support means the world to us. If there's anything specific you loved or any suggestions you have, feel free to share. We can't wait to welcome you back!

10/10 (非常に良い)

Joo Peng

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very well kept and clean room, good breakfast, carpark value for money
2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Joo Peng, thank you for your glowing review! We're delighted to hear you enjoyed our well-kept and clean rooms, the good breakfast, and found our car park to be great value for money. Your perfect 5 out of 5 score means a lot to us. We look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Gerard

2023 年 12 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 13 日)
Hi Gerard, thank you for the fantastic rating! We're thrilled to have earned a perfect 5 out of 5 from you. If there's anything specific you loved about your stay or if you have any suggestions for improvement, we'd love to hear more. We hope to welcome you back for another outstanding experience.

10/10 (非常に良い)

Lee Geck Hoon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Other than being a little out of the way, everything's good, ie cleanliness and service. The hotel provides shuttle service to/fro Causeway Point though and we had no problem to grab a car. Will return next time.
2023 年 12 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 8 日)
Hi Lee Geck Hoon, thank you for taking the time to share your positive feedback! We're delighted to hear that you had a good experience with cleanliness and service at our hotel. We're glad the shuttle service to Causeway Point was convenient for you. We look forward to welcoming you back on your next visit. If there's anything specific you'd like to share or suggest for an even better experience, please feel free to let us know. Safe travels until we have the pleasure of hosting you again!

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ok for the price paid
Well it’s worth for the price I paid I can’t complain as my budget is as is. Comfortable stay, clean rooms Hope they will upkeep the tidiness of this place when we return next time
2023 年 12 月に 2 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 7 日)
Thank you for choosing our hotel and for sharing your feedback. We're glad to hear that you found the stay comfortable and the rooms clean, especially considering the budget. We appreciate your understanding and your hope for the continued tidiness of the place. Rest assured, we are committed to maintaining high standards, and we look forward to welcoming you back for another positive experience in the future. If you have any specific suggestions or preferences, feel free to share, as we always aim to improve and meet our guests' expectations.

10/10 (非常に良い)

gurmeet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Nazz, hotel teamからの返信 (投稿日 : 2023 年 12 月 7 日)
Hi gurmeet, thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved or if you have any suggestions for further improvement, we'd love to hear it. We look forward to welcoming you back for another excellent stay in the future!

6/10 (普通)

Sukamal

良かった点 : スタッフとサービス
The property location is not that convenient. Breakfast was so so … but room was clean , bed comfortable.
2023 年 11 月に 1 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 12 月 4 日)
Hi Sukamal, Thank you for sharing your feedback. We appreciate your honesty. We're glad to hear that you found our rooms clean and the beds comfortable. We'll take your comments about the property location and breakfast into consideration for potential improvements. If there's anything else you'd like to share or if you have specific suggestions, feel free to let us know. We value your input and hope to welcome you back for an even better experience in the future. Safe travels!

6/10 (普通)

Sally

家族旅行
良かった点 : 清潔度、スタッフとサービス
weird smell in the room and breakfast spread is extremely limited. hot water comes and goes, linen is not clean. good thing is that staffs are friendly and helpful, and that shuttle service to city square is provided.
2023 年 11 月に 2 泊滞在
Nazz, Hotel teamからの返信 (投稿日 : 2023 年 12 月 4 日)
Hi Sally, thank you for your feedback. We apologize for the room issues and limited breakfast. We appreciate your positive comments about our friendly staff and the shuttle service. Your concerns will be addressed for future improvements. We hope to welcome you back for a better experience.

6/10 (普通)

Tove

出張
2023 年 11 月に 5 泊滞在
Nazz, Hotel Teamからの返信 (投稿日 : 2023 年 11 月 18 日)
Hi Tove, we appreciate your feedback and the 6 out of 10 star rating. Your insights are valuable, and we're committed to making improvements based on your experience. If there are specific areas you think we can enhance to earn a higher rating next time, please let us know. Thank you for choosing us, and we look forward to the opportunity to exceed your expectations in the future. Safe travels!

4/10 (不満)

Teo Guan

2023 年 11 月に 2 泊滞在
Hotel Teamからの返信 (投稿日 : 2023 年 11 月 11 日)
Hi Teo Guan, we appreciate your feedback, and we're sorry to hear that your experience fell short of expectations. Your input is valuable to us, and we'll work diligently to address any issues. If you choose to give us another chance, we're committed to making your next stay more enjoyable. Thank you for bringing this to our attention.