Dear Rochelle Thank you for letting us know about your stay and we are pleased that your score was above average. However we apologize about some of the complications that happened and we hope that many of them were rectified as soon as possible. We are always working with senior management to make the necessary improvements. We hope to see you back again very soon Warm regards The Venue Country Hotel

Dear Guest Thank you for letting us know how your stay was and we are so pleased that you had a good time with us. We cannot have microwaves in the rooms as the hotel is not self catering unfortunately and it is a fire hazzard in the room. But we appreciate the suggestion. We hope to welcome you back again very soon. Warm regards Staff and management The Venue Country Hotel