2 つの屋外プール、サンラウンジャー

サントン サン アンド タワーズの口コミ

5 out of 5
サントン サン アンド タワーズ
Cnr Fifth & Alice Streets, Sandton, Gauteng

口コミ

9.2

とても素晴らしい

評価 10 - 455 件の口コミ中 309 件が非常に良い" "
評価 8 - 455 件の口コミ中 104 件が良い" "
評価 6 - 455 件の口コミ中 24 件が普通" "
評価 4 - 455 件の口コミ中 9 件が不満" "
評価 2 - 455 件の口コミ中 9 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Wataru

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホスピタリティ高い
アーリーチェックインについて事前にチャットでのやり取りでは、11-14時は半額、11時前は全額必要と言われて、さらには滞在当日は空き部屋がなくて断念したのですが、到着してフロントで空き部屋を探してくれ、さらには8時からついたのに朝食不要なら半額で良いと言われてお願いしました。 私のわかりにくい日本人英語にも辛抱強く相手にしてくれました。
2024 年 2 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear valued guest,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a positive interaction regarding your early check-in process.Ensuring a seamless and accommodating check-in experience for our guests is a top priority, and we are delighted that our team was able to assist you effectively. It's great to know that our staff went above and beyond to find a solution that suited your needs, even accommodating your language preferences.Your feedback regarding the early check-in process is invaluable to us, and we appreciate your understanding and patience throughout the experience.We hope that the rest of your stay was equally enjoyable, and we look forward to welcoming you back in the future.Warm regards,Busi MayiselaGuest Relations Manager

6/10 (普通)

宿泊されたお客様

チェックイン時間前に着いたので、荷物を預け夕方戻った。荷物を取りに行ったら、鍵だけ渡されスーツケースを自分で運ばされもちろん部屋の中の説明も無し。 ここは高級ビジネスホテルです。
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 8 月に 2 泊滞在
Hlengiweからの返信 (投稿日 : 2019 年 8 月 27 日)
Dear Valued Guest, Thank you for staying with us at the Sandton Sun hotel. We are delighted that you had a pleasant stay at the Sandton Sun hotel. We trust that you will continue to choose Sandton Sun as your preferred hotel of choice whenever you travel to Johannesburg.

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
チェックアウトの際の対応が最悪だった。ホテル側の金額間違いで、カードを2回通すことになり、領収書との不整合が発生。受付の担当はまったく悪びれる様子もなし。
2019 年 5 月に 2 泊滞在
Hlengiweからの返信 (投稿日 : 2019 年 6 月 13 日)
Dear Valued Guest, Thank you for staying with us at the Sandton Sun hotel during your visit to Johannesburg. Thank you for taking your time to provide us with feedback regarding to your stay at Sandton Sun and raising the issues that have occurred during your stay with us. The service you received was certainly not befitting a five star establishment and I truly regret that your experience fell short of any expectations one should have of a five star hotel. Please be assured that the relevant parties have been addressed to avoid this unsatisfactory service. We hope that you will still consider Sandton Sun as your hotel of choice again in the future when you are travelling in Johannesburg. Warm Regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
従業員からは、いつもフレンドリーに迎えて頂きます。6Fから直接、サントン広場に出られるので安心して買い物にも行け、いつものワインを土産として買って帰りました。また、食事もモールの中でできますので、実に便利なところです。
2017 年 11 月に 1 泊滞在
Sandtom Sunからの返信 (投稿日 : 2017 年 12 月 7 日)
Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions. Best regards

10/10 (非常に良い)

Masa、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Location is very convenient.(Next is the large shopping mole.) Hotel staffs are very friendly. Room is very clean and conferrable.
2017 年 9 月に 3 泊滞在

10/10 (非常に良い)

Y

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Safe hotel in Sandton
I went to shop safely by walk from hotel to underground shopping mall and bank.
2017 年 9 月に 3 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ショッピングモールに近く安全で、ビジネスセンターも充実しており、ヨハネスブルグへの出張にとってはベストなホテルだと感じた。
Peter Davidsonからの返信 (投稿日 : 2017 年 2 月 14 日)
Dear Valued Guest, Thank you for your feedback. We are glad to hear that you enjoyed your stay and our convenient location. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make in the future. We hope to welcome you back soon. Kind Regards

10/10 (非常に良い)

Manus

Great property
2024 年 4 月に 1 泊滞在
Diseboからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your feedback and the complimentary review. We are very happy to hear that you had a pleasant stay with us. Sandton Sun & Towers aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back soon.

10/10 (非常に良い)

Family

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service and quality of amenities and food.
2024 年 4 月に 4 泊滞在
Diseboからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your feedback and the complimentary review. We are very happy to hear that you had a pleasant stay with us. Sandton Sun & Towers aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back soon.

8/10 (良い)

Robel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear RobelThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Mayelin

良かった点 : 設備とサービス
Hotel is beautiful
2024 年 2 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear valued guest,Thank you for your kind words! We're thrilled to hear that you found our hotel beautiful during your recent stay.Creating a welcoming and aesthetically pleasing environment for our guests is something we take great pride in. It's wonderful to know that our efforts to provide a visually appealing setting have been appreciated.We hope that your stay was equally enjoyable in every aspect, and we look forward to welcoming you back to our beautiful hotel in the future.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Crystal

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is extremely professional!
2024 年 2 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear valued guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be extremely professional during your recent visit.Providing top-notch service is a priority for us, and we are delighted that our team's professionalism left a positive impression on you. We strive to ensure that every guest receives the highest level of service, and it's wonderful to know that our efforts are appreciated.Your feedback is invaluable to us, and it motivates us to continue delivering exceptional experiences to all our guests.Thank you once again for choosing us, and we look forward to welcoming you back soon for another enjoyable stay.Warm regards,Busi MayiselaGuest Relations Manager

4/10 (不満)

Amy

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Needs updating badly
This hotel is aspiring to be upscale, and does so with it's service, but the actual facility is practically falling apart. The hotel room door would not lock, the drain in the shower was clogged, we only intermittently got hot water. The bed was very comfortable and the place was clean.
2024 年 2 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear AmyThank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that the facilities did not meet your expectations, especially in contrast to the upscale service we aim to provide. Rest assured, we take your feedback seriously and will address these maintenance concerns immediately to ensure a more comfortable and seamless experience for our guests in the future. We're glad to hear that you found the bed comfortable and the cleanliness up to standard. Your feedback is invaluable to us as we continuously strive to improve. We hope to have the opportunity to welcome you back and provide you with a truly exceptional stay.Warm regards,Busi MayiselaGuest Relations Manager

6/10 (普通)

David

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was good, but the booking experience was poor, I had to pay an extra charge to relocate from the towers, which are different from the Sandton Sun Hotel that I expected as per my booking.
2024 年 2 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear DavidWe're sorry to hear about your less-than-ideal booking experience and the inconvenience you faced regarding the location of your stay. We understand how important it is for guests to have a seamless and accurate booking process. We apologize for any confusion regarding the location of the property and the expectations set by your booking. Your feedback regarding the extra charge and the relocation is duly noted, and we will review our booking processes to prevent similar occurrences in the future. It's our goal to ensure that every aspect of your stay meets or exceeds your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Etienne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We enjoyed a lovely stay. Clean, comfortable room that contained everything we needed. Beautiful view over the swimming pool with a gym that we could visit even late at night. Rooms were serviced by well-trained staff. Thank you we loved our stay
2024 年 1 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear EtienneThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our clean, comfortable rooms and beautiful views enhanced your experience. It's wonderful to know that our gym facilities and late-night access were convenient for you. Our staff takes great pride in their work, and it's gratifying to hear that their service met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Joanne

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear JoanneThank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager

10/10 (非常に良い)

Fabio

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Fabio,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager

10/10 (非常に良い)

Ivan Antonio

2024 年 1 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Ivan AntonioThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager

6/10 (普通)

Nonhlanhla

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room was amazing. However the responsiveness of front desk was not professional. I requested for a technician to fix an issue with the TV, no one came until I called again the next day. I also requested a shuttle or transport to the airport and the gentleman at the front desk was not so pleasant and so wasn’t surprised the next morning when in fact there was no booking made. Not sure if he judged me as someone not fit for the hotel or not but definitely I am not amused . That being said , the gentleman who welcomed me on my arrival was very pleasant and professional.
2024 年 1 月に 2 泊滞在
Busiからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Nonhlanhla,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about the room and the positive experience with the staff member who welcomed you upon arrival.However, we are truly sorry to hear about the challenges you faced with the front desk's responsiveness. Your concerns regarding the delay in addressing the TV issue and the inconvenience with the shuttle service do not meet our standards of service, and we apologize for any frustration this may have caused.Rest assured, we take your feedback seriously, and we will address these issues with our team to ensure that similar situations do not occur in the future. Our goal is to provide exceptional service to all our guests, and we appreciate your honesty in bringing these matters to our attention.We value your patronage and would welcome the opportunity to make amends for any inconvenience you experienced. Please feel free to reach out to us directly so that we can discuss your concerns further and find a suitable resolution.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay.Best regards,Busi MayiselaGuest Relations Manager

8/10 (良い)

Barbara

2024 年 1 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear BarbaraThank you for this great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Simon

2024 年 1 月に 1 泊滞在
Busiからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Simon,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we appreciate your kind words.If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Thanks again for choosing us!Best regardsBusi MayiselaGuest Relations Manager

10/10 (非常に良い)

Chinta

2023 年 12 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear ChintaThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager

8/10 (良い)

Jaime、Luanda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear JamieThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another good stay.Kind regards,Busi MayiselaGuest Relations Manager

8/10 (良い)

Daryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear DarylThank you for sharing such fantastic feedback! We're thrilled to hear that your stay was good. Providing exceptional experiences for our guests is our top priority, and your positive comments reinforce our commitment to delivering outstanding service.If there are any specific aspects of your stay that stood out or if there's anything you'd like to highlight, we would love to hear more about it. Your satisfaction is our greatest reward, and we look forward to the opportunity of welcoming you back for another good stay in the future.Thank you for choosing Sandton Sun & Towers, and we appreciate your kind words.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Martin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good position beside the Mall:)
2023 年 11 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Martin,Thank you for sharing your positive feedback with us! We are delighted to hear that you enjoyed our location and its proximity to the mall and restaurants. Providing convenience and accessibility to local attractions is one of our priorities, and we're pleased to know it added to your overall experience.Your positive comments inspire and motivate us to continue delivering exceptional service. If there's anything specific you enjoyed about the food or ambiance, please feel free to share more details.We look forward to the opportunity to welcome you back and provide you with another enjoyable experience.Warm regards,Busi MayiselaGuest Relations Manager

6/10 (普通)

Shuja

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old rooms, AC not working- this is the Sandton towers side, maybe other building is more up to date
2023 年 11 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Shuja,Thank you for taking the time to share your feedback regarding your recent stay on the Sandton Towers side. We sincerely apologize for any inconvenience you experienced with the room condition and the non-functioning AC.Your comfort is of the utmost importance to us, and we regret that we fell short of your expectations. We have immediately alerted our maintenance team to address the issues you've mentioned, and we are committed to resolving them promptly to enhance the overall guest experience.We appreciate your understanding and would like to assure you that your feedback is valuable to us. Should your travels bring you back to our hotel, we would welcome the opportunity to provide you with an improved experience.If there's anything specific you would like to share or if you have further details that would help us address the concerns, please feel free to reach out directly. We value your input and strive to continuously improve our services.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Alexandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location was great! An excellent place for a city escape or stop over.
2023 年 11 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear Alexander,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our location to be great and that our hotel served as an excellent place for a city escape or stopover.Providing a convenient and comfortable experience for our guests is what we strive for, and it's rewarding to know that we met your expectations. If there are specific aspects of your stay that you particularly enjoyed or if there's anything you think we could improve upon, we would love to hear more about it.We appreciate your kind words and thank you for choosing our hotel. We look forward to the pleasure of hosting you again in the future.Best regards,Busi MayiselaGust Relations Manager

8/10 (良い)

Alka

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and helpful staff. Great location
2023 年 11 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear AlkaThank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our beautiful hotel. It's wonderful to know that our staff left a lasting impression with their politeness and friendliness. Your feedback means a lot to us, and we're delighted that you found the overall experience to be so enjoyable. We look forward to welcoming you back in the future, and if there's anything specific you'd like to share or suggest, please don't hesitate to reach out. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Bradley

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only place I stay when in Sandton. Home from home, where staff are always welcoming
2023 年 11 月に 3 泊滞在
Busiからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear BradleyThank you for your loyalty and for choosing to stay with us when in Sandton. We are truly honored to be considered your "home away from home." It's heartening to hear that you find our establishment comfortable and that our staff consistently provides a welcoming experience.Your positive feedback is the highest compliment we could receive, and it motivates us to continue delivering exceptional service. If there's anything specific you particularly enjoy about your stays with us, or if there are any ways we can further enhance your experience, please feel free to let us know.We appreciate your trust and look forward to welcoming you back on your next visit to Sandton. If there's anything you need in the meantime, please don't hesitate to reach out.Warm regards,Busi MayiselaGuest relations Manager

8/10 (良い)

Michèle

良かった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear MicheleThank you for the great rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Best regards,Busi MayiselaGuest Relations Manager

8/10 (良い)

Kevin

2023 年 10 月に 3 泊滞在
Busiからの返信 (投稿日 : 2023 年 12 月 1 日)
Dear KevinThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

James Carti

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 10 月に 4 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear James CartiThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

8/10 (良い)

Barbara

2023 年 10 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear BarbaraThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel with super helpful staff attached to a high end shopping mall. I would highly recommend this hotel. Just be aware that there are two separate hotels connected with an overhead walk way. Our cab dropped us off at the Sun and we were staying at the Towers. The staffs at both hotels took car3e of moving our luggage and guiding us to the correct hotel.
2023 年 10 月に 1 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear BruceThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

10/10 (非常に良い)

Paulo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ótimo
Hotel muito bom, mobiliário um pouco antigo mas bem cuidado. Funcionários atenciosos, muito hospitaleiro. Ótimo café da manhã. Junto ao shopping o que fica muito fácil e seguro. Adorei a estada.
2023 年 10 月に 2 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear PauloThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

10/10 (非常に良い)

Vashti

2023 年 10 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear VashtiThank you for the perfect rating! We're thrilled to hear that you had a fantastic experience. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another excellent stay.Best regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Patience

カップルで旅行
良かった点 : 設備とサービス
Just great place.
2023 年 10 月に 1 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear PatienceThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

10/10 (非常に良い)

Stanley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 10 月に 2 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear StanleyThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

10/10 (非常に良い)

Carolyn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel !
Very nice staff and spacious rooms! Great space to work during the day
2023 年 10 月に 4 泊滞在
Diseboからの返信 (投稿日 : 2023 年 11 月 8 日)
Dear CarolynThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, as your feedback allows us to evaluate and improve on the services we offer, and we hope to welcome you back soon.Kind RegardsDisebo TlolaneGuest Relations Manger

10/10 (非常に良い)

Steven

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear StevenThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Zola

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Live Like a sultan in Sandton
Great experience all round. Very well run establishment. Great hosts and excellent value for money. room well equipped with everything form a proper coffee machine to lindt chocolates. breakfast was perfectly prepped and served by an extremely well trained waitron team. front desk gents were helpful and tended to every need from parking requests to extended stay. will definately return.
2023 年 10 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear ZolaThank you for sharing your fantastic experience at our establishment! We're delighted to hear that you found everything to your satisfaction. It's wonderful that you had great hosts and received excellent value for your money. We take pride in providing well-equipped rooms and outstanding service, and we're thrilled that you appreciated the attention to detail, from the coffee machine to the Lindt chocolates.Your kind words about our breakfast and the waitron team are much appreciated. We're fortunate to have such a dedicated and well-trained staff to make your stay memorable.Our front desk team is committed to ensuring your needs are met, and we're pleased to hear that they were helpful with parking requests and your extended stay.We look forward to welcoming you back in the future and providing you with another exceptional experience. If you have any further feedback or suggestions, please don't hesitate to share them with us. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear valued guestWe appreciate your feedback, and we're sorry to hear that you didn't have the best experience during your stay. We would have loved to know more about your concerns so that we could address them and improve our services. If you ever decide to give us another chance, please don't hesitate to reach out to our team with any specific issues or suggestions you might have. We're committed to providing the best possible experience for our guests, and your input is important to us. Thank you for taking the time to provide your rating, and we hope to have the opportunity to better serve you in the future.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Natalie、BROOKLYN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a beautiful hotel. Staff was wonderful, polite and friendly. It was beautiful!!!
2023 年 10 月に 6 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear NatalieThank you for your glowing review! We're thrilled to hear that you had such a positive experience during your stay at our beautiful hotel. It's wonderful to know that our staff left a lasting impression with their politeness and friendliness. Your feedback means a lot to us, and we're delighted that you found the overall experience to be so enjoyable. We look forward to welcoming you back in the future, and if there's anything specific you'd like to share or suggest, please don't hesitate to reach out. Safe travels, and we can't wait to have you as our guest again!Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

VALERIE D.、BROOKLYN

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love love it
Diseboからの返信 (投稿日 : 2023 年 10 月 17 日)
Dear Valerie DThank you for your positive feedback and for choosing to stay with us at Sandton Sun & Towers. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon.

10/10 (非常に良い)

Berthier

2023 年 10 月に 6 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear BerthierThank you for your review! We're thrilled to hear that your experience was excellent and that everything met your expectations. We look forward to welcoming you back soon for another great visit. If you ever have any specific feedback or suggestions in the future, please feel free to share them with us. We're here to ensure your next visit is just as wonderful as this one!Kind regards,Busi MayiselaGuest Relations Manager

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Busiからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear MichaelThank you for your concise feedback! We're delighted to hear that your experience with us was wonderful and that you found everything to your satisfaction. Your kind words are greatly appreciated.If you have any further comments, questions, or suggestions, please don't hesitate to let us know. We value your feedback and are always striving to provide the best possible experience for our guests.We look forward to the opportunity of welcoming you back in the future and continuing to exceed your expectations.Warm regards,Busi MayiselaGuest Relations Manager

10/10 (非常に良い)

Crescencio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Diseboからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Valued GuestThank you for taking the time to rate us at the Sandton Sun & Towers. Your feedback is vitally important as this allows us an opportunity to make any necessary changes and improvements on guest satisfaction.We look forward to welcoming you back soon.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It is an older hotel.
The hotel is in good location, but it is an older hotel.
2023 年 9 月に 1 泊滞在
Diseboからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Valued GuestThank you for choosing to stay with us at Sandton Sun & Towers recently. We appreciate you taking the time to share your experience with us. Your comments are very important, and your feedback allows us to evaluate and improve on the services we offer.

10/10 (非常に良い)

Piyush

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location. Safe and accessible. In the absolute heart of Sandton
2023 年 7 月に 2 泊滞在
Diseboからの返信 (投稿日 : 2023 年 10 月 4 日)
Dear Valued GuestThank you for your positive feedback and for choosing to stay with us at Sandton Sun & Towers. We are delighted that you enjoyed your experience with us, and we hope to welcome you back soon.