外観

ラディソン ブル ガートレイン ホテルの口コミ

4 out of 5
ラディソン ブル ガートレイン ホテル
Corner Rivonia Rd. And West St., Benmore, Sandton, Gauteng

口コミ

8.8

非常に良い

評価 10 - 1002 件の口コミ中 552 件が非常に良い" "
評価 8 - 1002 件の口コミ中 329 件が良い" "
評価 6 - 1002 件の口コミ中 71 件が普通" "
評価 4 - 1002 件の口コミ中 32 件が不満" "
評価 2 - 1002 件の口コミ中 18 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

出張
立地は最高かな?
2023 年 12 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Gautrain Hotel, Sandton Johannesburg in the near future. Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

YUSUKE

良かった点 : スタッフとサービス、設備とサービス
良い点、駅が近い、観光バスの出発地点になっているのでとても便利。 改善が必要な点、ラディソングループ共通化と思いますがレストランでの食事は少し工夫が必要です。食器が冷たいためか、スープや、ステーキなど、盛り付けた段階で様てしまっています。また、レストランスタッフの対応にも工夫が必要な気がします。 このホテルには喫煙室がまだ無いため改善に期待します。
2023 年 10 月に 2 泊滞在

8/10 (良い)

Tsukasa

2022 年 6 月に 2 泊滞在
GMからの返信 (投稿日 : 2022 年 6 月 28 日)
Dear Tsukasa, Thank you very much for selecting the Radisson Blu Gautrain as your hotel of choice. We strive on 100% satisfaction and we are happy that we exceeded your expectations during your stay - I will make sure to pass your message of compliments onto the entire team. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Radisson Blu Gautrain

10/10 (非常に良い)

MASAHIRO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Breakfast is good
I am always choose this hotel when I stay in Sandton. Breakfast quality is better than other hotels in Sandton.
2020 年 3 月に 5 泊滞在
Meaganからの返信 (投稿日 : 2020 年 4 月 17 日)
Thank you so much for your feedback and staying with us on a regular basis.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 2 泊滞在
Meaganからの返信 (投稿日 : 2019 年 9 月 19 日)
Thank you for taking the time to review us. Delighted you enjoyed your stay.

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
真夜中にチェックアウトしたが、インボインスが日付が変わらないと発行出来ないとか、やっと発行したインボイスは重複計上があり、前金で支払った金額との差異も発生。飛行機の時間があり、そのままチェックアウトしたが、インボイスの修正を依頼中。
2019 年 5 月に 2 泊滞在
Meaganからの返信 (投稿日 : 2019 年 5 月 22 日)
メッセージありがとうございます。 私たちのフロントオフィスマネージャーにお手伝いします。 よろしく

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ハウトレイン駅とショッピングモールまで徒歩圏内ですばらしい立地です。ホテルの設備も充実しており快適に過ごすことができました。
2018 年 12 月に 1 泊滞在
Werner Geereからの返信 (投稿日 : 2019 年 1 月 4 日)
702/5000 匿名各位 エクスペディアを通じてラディソンブルガウトレインホテルでの経験を共有していただきありがとうございます。 私たちの大切なゲストとして、私たちはあなたのフィードバックに感謝し、あなたが私たちと素晴らしい滞在をしたことを聞いてうれしいです。 「はい私にできる」という精神と100%のゲスト満足保証で、私たちは会議だけでなくあなたの期待を上回ることを誇りにしています。 あなたからのフィードバックは、私たちのサービスを向上させ続けるために欠かせないものであり、チームと共有されて、それらが優れたサービスを提供するように促し、やる気にさせ続けるでしょう。 お時間をいただきありがとうございます、私たちはすぐにあなたをお迎えすることを楽しみにしています! ヴェルナー・ギア ゼネラルマネージャー ラディソンブルゴートレインホテル

8/10 (良い)

Hiro、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
Meaganからの返信 (投稿日 : 2018 年 10 月 3 日)
Thank you for your positive rating. We look forward to your return.

8/10 (良い)

Takashi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
一人旅、24時間ジムと充実した朝食
一人旅の初日夜の到着で一泊利用しました。 24時間ジムと充実した朝食が印象に残りました。朝食ブッフェではあまり見たことのないベイクドサーモンがありとても美味しく頂きました。
2018 年 8 月に 1 泊滞在
Radisson Blu Gautrain Hotel.からの返信 (投稿日 : 2018 年 8 月 18 日)
親愛な Takashi Radisson Blu Gautrain Hotelでの経験を共有していただきありがとうございます 私たちの貴重なゲストとして、あなたのご意見をお待ちしております。 私たちの「はい缶」の精神と100%のゲスト満足保証により、私たちは会議だけでなくあなたの期待を超えることに大きな誇りを持っています。 あなたの時間と5 *の評価をもう一度ありがとう、私たちはあなたをすぐにあなたを歓迎することを楽しみにしています。 ヴェルナー・ゲーレ ゼネラルマネージャー ラディソンブルゴートレーンホテル

10/10 (非常に良い)

naomi、tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅近・親切
母子で一泊しました。 ハウトレインの駅を出口から交差点を挟んだ斜向かいにあります。 出国便が早朝で、ホテルを出る時刻はまだ外が暗くてハウトレインの駅まで子連れで歩くのが怖かったのですが、ホテルのスタッフが交差点を歩いて駅まで送ってくれて安心できました。 ビジネスセンターはずっと閉まっていて使えませんでしたが、書類のプリントはフロントに頼めました。
2018 年 3 月に 1 泊滞在
Radisson Blu Gautrain Hotel.からの返信 (投稿日 : 2018 年 7 月 23 日)
親愛なる駅近・親切 Radisson Blu Gautrain Hotelでの経験をExpediaと共有していただき、ありがとうございます。 私たちの貴重なゲストとして、あなたのご意見をお待ちしております。 私たちの「はい缶」の精神と100%のゲスト満足保証により、私たちは会議だけでなくあなたの期待を超えることに大きな誇りを持っています。 お客様のフィードバックは、サービスを継続的に向上させる当社の能力に不可欠であり、優れたサービスを提供し続けるよう、引き続きチームと共有されます。 あなたの時間をもう一度ありがとう、私たちはすぐにあなたを歓迎することを楽しみにしています! ヴェルナー・ゲーレ ゼネラルマネージャー ラディソンブルゴートレーンホテル

8/10 (良い)

Toyohisa

良かった点 : 清潔度
ヨハネスブルグでは比較的安全なサントンにあり、ハウトレインのサントン駅前で買い物にも便利。水道関連設備のメンテナンスが良くない。
GMからの返信 (投稿日 : 2018 年 4 月 25 日)
Dear Toyohisa, Thank you for taking the time to share your recent experience with us here at the Radisson Blu Gautrain Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you received from our water supply. We have shared your feedback with our Chief Engineer to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 (非常に良い)

YUKOH

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
客室満足
比較的安全な地域で、安心して散策が可能です。 ネルソンマンデラスクエアおすすめ。
2018 年 1 月に 3 泊滞在
GMからの返信 (投稿日 : 2018 年 1 月 23 日)
Dear YUKOH, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As OUR VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Radisson Blu Gautrain Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

10/10 (非常に良い)

まあ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅近の便利なホテル
ハウトレインのサントン駅を出た真ん前にある便利なホテルです。ショッピングセンターも近くロケーションは最高です。部屋の清潔さや広さも全く文句のつけようがありませんでした。
2017 年 12 月に 1 泊滞在
Werner Geere - General Managerからの返信 (投稿日 : 2017 年 12 月 14 日)
Dear Valued Guest. Thank you for reviewing our hotel on Expedia and giving us a perfect score. We are thrilled to hear that the location of our hotel is something that you really enjoyed. Our team works very hard to ensure all rooms are up to company standards and it gives me great pleasure to be able to share your review with the team in order to keep them motivated. We look forward to seeing you upon your return to Sandton. Kind Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ロケーションはOK
もう一つのラディソンに比べると部屋狭いが標準的なレベル。駅に近く日本人1名でも歩ける。バーの費用が部屋付けにできず、その都度精算する必要があり、面倒。
2017 年 9 月に 1 泊滞在
Dear verified traveller Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that you had a great stay with us. We have an in-house MK Tours transport desk that you can make use of during your stay and the bill will be charged separately from your accommodation Invoice. As OUR VALUED GUEST, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Radisson Blu Gautrain Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Sandton. Werner Geere General Manager Radisson Blu Gautrain Hotel

8/10 (良い)

Taka、Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良いホテルです。
初めての南アフリカ渡航で、安全性が高いサントン地区で空港へアクセスがよいホテルということでこのホテルを選びましたが、食事もおいしく、アメニティも問題なかったので、またいくことがあればこのホテルを選びたいと思います。ただ、トイレから少し臭いが発生していたので、その点だけは少し気になりました。
Palesa Moimaからの返信 (投稿日 : 2017 年 3 月 16 日)
Dear Taka, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Radisson Blu Gautrain Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay with us in regards to our bathroom facility. Please accept our sincere apologies, we have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service we would like to thank you for allowing us the opportunity to better your experience with us with agreeing to return in the future for us to prove this was a once off isolated incident and will be corrected moving forward. Thank You General Manager Radisson Blu Gautrain Hotel

10/10 (非常に良い)

温泉丸、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅から近く、すばらしいホテル
モダンで便利なホテルでした。朝食が6時に始まると良い。駅が近いのに6:30開始は不便。近くにラディソンがもう1つあるので、間違えないように。
GMからの返信 (投稿日 : 2017 年 1 月 30 日)
Dear 温泉丸, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel through Expedia. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2016 年 12 月 28 日)
Dear Anonymous, Thank you for sharing your experience at the Radisson Blu Gautrain Hotel. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

8/10 (良い)

Masafumi

良かった点 : 清潔度、スタッフとサービス、客室の快適度
快適なホテル
ハウトレインのサントン駅出口から斜め向かいで、アクセスが非常に便利。また部屋も広々としていて快適に過ごせる。

10/10 (非常に良い)

Teppei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

paonosuke、Tokyo, Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
駅前すぐ!
ヨハネスブルグを訪れるのに一番気になったのは治安。このホテルがあるSandtonは高級エリアで治安も良く、あまり心配はいらないんですが、それでも駅前のロケーションというのはさらに安心感が増します。空港直結のGautrainでSandton駅まで10分程度。セキュリティがしっかりした駅構内を出れば道路挟んですぐ目の前がホテルです。近くにはビッグなショッピングモールSandton Cityもあります。スーパーもお土産やさんも銀行もHard Rock Cafeもモール内にあります。

4/10 (不満)

Kevindrin

カップルで旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Disappointing...a shortage of water bottles limits each room to one bottle. The internet is so slow that YouTube is unusable. No room upgrades offered until I reviewed
2024 年 5 月に 2 泊滞在

8/10 (良い)

Gary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The convenience to the Gautrain and the shopping nearby!
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Carmela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great location
2024 年 5 月に 1 泊滞在
Henrichからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your valued feedback, Carmela. We look forward to your next stay with us.

8/10 (良い)

Kelly

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A great location for conferences in the area.
2024 年 4 月に 6 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Kelly Thank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Adegbola Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 6 泊滞在
Henrichからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Adegbola, thank you for taking the time to review your stay with us. We can't wait to welcome you back soon.

10/10 (非常に良い)

Ashley

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reception
2024 年 3 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Ashley Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Sang

2024 年 3 月に 5 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Sang Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Abrahim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Within very close proximity of Mandela Square :)
2024 年 3 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear AbrahimGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

4/10 (不満)

Laura

家族旅行
Getting drinking water was always a challenge.
2024 年 3 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear LauraGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Blu Gautrain Hotel, Sandton Johannesburg in the near future. Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

6/10 (普通)

Laura

2024 年 3 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear LauraGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Henrietta

The organization of everything was superb
2024 年 2 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear HenriettaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Steven J.、Gwynn Oak

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I asked for a better view after I went to the initial assigned room. Staff was helpful and accommodating.
2024 年 2 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear StevanThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

4/10 (不満)

esteve

2024 年 2 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear EsteveThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Patrick

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing hotel with great staff
2024 年 1 月に 4 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear PatrickThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s more safer than I thought of
2024 年 1 月に 4 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear StephenThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Mark

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was close to sandton mall for shopping
2024 年 1 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear MarkThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Mark

良かった点 : 設備とサービス
Great hotel, with a fantastic breakfast selection and friendly staff. The only negative Issue I had was 2-3 times when the room keeping staff wouldn't knock and would attempt to just open the door. On my final day I opted for a late check out and I told the room keeping staff this and they came back 20 mins later and kept trying to force open the door which really annoyed me
2024 年 1 月に 5 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear MarkThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear GuestThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Terrica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have been extending my stay here for a while now because I enjoy the service. I've recently left a review and everything I spoke of concerning the service being extremely nice, the food being very delicious, and the services that they offer making everything much more convenient is all still consistent. I appreciate the team's consistency in maintaining good service, and I appreciate as well seeing a lot of the same familiar faces that recognize you too. I still would highly recommend this stay to anyone. There is mall right across the street that also houses a grocery store that is also super convenient as well. There are great options for restaurants, stores, and other services for grooming and beauty as well.
2024 年 1 月に 7 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear TerricaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Allan、Sao Caetano do Sul

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear AllanThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Tyler、Belleville

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear TylerThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Tyler、Belleville

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel but like many of the Expedia VIP properties, you never get the benefits it claims you will get (eg room upgrade, food discount, etc)
2024 年 1 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear TylerThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Terrica

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved this hotel so much, I booked another week in an upgraded room. I'll be leaving a 2nd review too, but as for my initial stay, everything was great. I was promptly greeted and assisted upon my arrival, I arrived early and was able to still receive early access to my room, every freaking thing I ate was delicious (lol), and the staff was very thoughtful and helpful. I would recommend adding the breakfast option to your booking as well and enjoy the convenience of the service because the food is delicious and that's both the self-serve items and the ones that the chefs cook to order. Some of the things that I found convenient was that there is an ATM in the lobby of the hotel, there's a bar, the pool and pool area are both 24 hours, and although there's power outages, I've never witnessed it stay off for more than 5 min. The wifi also doesn't go out either and that really helps a lot being that I work online. 5 star staff! 5 star stay! I'd recommend.
2024 年 1 月に 5 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear TerricaThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

6/10 (普通)

Moloko

2023 年 12 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear MolokoThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Fortune

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Fortune Greetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Munyaradzi

2023 年 12 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear MunyaradziGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Molefi

2023 年 12 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear MolefiThank you for taking the time to share your feedback from your visit to the Radisson Blu Gautrain Hotel, Sandton Johannesburg . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Gautrain Hotel, Sandton Johannesburg , I look forward to welcoming you back.Sincerely, Radisson Blu Gautrain Hotel, Sandton Johannesburg

8/10 (良い)

Pedro

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear PedroGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good experience
Very nice hotel convenient to train station and shopping mall
2023 年 12 月に 2 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear LeslieGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg

10/10 (非常に良い)

Stuart

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BRILLIANT SANDTON LOCATION THAT OFFERS VALUE
It was a wonderful and pleasant experience. Brilliant central location in Sandton, close to everything that matters. Staff were extremely friendly and welcoming in all areas of Hotel. Rooms were spacious and comfortable if a little clinical - definitely designed more for business travellers. Food was good and overall nothing to complain about at all.
2023 年 12 月に 1 泊滞在
Dorcasからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear StuartGreetings from Radisson Blu Gautrain Hotel, Sandton Johannesburg.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Radisson Blu Gautrain Hotel, Sandton Johannesburg