2 か所のレストラン、朝食、ランチ、ディナーに営業 (フュージョン料理)
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アリア ウージェン、浙江 (阿麗拉烏鎮)の口コミ

5 out of 5
アリア ウージェン、浙江 (阿麗拉烏鎮)
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang

口コミ

8.8

非常に良い

評価 10 - 13 件の口コミ中 7 件が非常に良い" "
評価 8 - 13 件の口コミ中 5 件が良い" "
評価 6 - 13 件の口コミ中 0 件が普通" "
評価 4 - 13 件の口コミ中 1 件が不満" "
評価 2 - 13 件の口コミ中 0 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

10/10

設備とサービス

8.8/10

施設のコンディションと設備

10/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 5 月に 2 泊滞在
Maxからの返信 (投稿日 : 2019 年 5 月 16 日)
Dear guest, thank you for choosing Alila Wuzhen. We are glad that you enjoyed your stay here and take time to share with us your feedback. We certainly look forward to welcoming you again in the near future.

10/10 (非常に良い)

Kotchanipar

2024 年 3 月に 2 泊滞在

4/10 (不満)

Katheleen

気になった点 : 清潔度、施設のコンディションと設備
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

LIH-SHIANG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Yixuan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

WEN YUN

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
整体都非常满意 期待下一次入住
2021 年 3 月に 1 泊滞在

8/10 (良い)

jianqing

2021 年 1 月に 1 泊滞在

10/10 (非常に良い)

niels

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

Chong

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
2019 年 12 月に 1 泊滞在

8/10 (良い)

Chee Mun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
2019 年 12 月に 1 泊滞在

8/10 (良い)

Yin Ching Winnie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
2019 年 6 月に 1 泊滞在

8/10 (良い)

yuxiao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 2 月に 1 泊滞在
Max Miaoからの返信 (投稿日 : 2019 年 5 月 5 日)
Dear guest, thank you for choosing Alila Wuzhen. We are glad that you enjoyed your stay here and took your valuable time to share this feedback with us. We certainly look forward to welcoming you again in the near future.