The location was great, but the management company for the unit was not. They did not communicate with us about arrival procedures which were complicated. The apartment was not as pictured. The pool was out of order, but they did not tell us about that. The coffee machine didn’t work, and they told us that they’d send another one but never did. We ran out of toilet paper and had to buy our own after they didn’t bring us any. We were very disappointed in our communication and lack of support from the property management. Because of this, I would not recommend this place to travelers.
宿泊されたお客様
2022 年 8 月に 7 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2022 年 7 月 15 日
気になった点 : 清潔度、客室の快適度
Avoid at all costs. Highly Disappointing
Terrible service and communication. Had to call 3 times to get a second key as the door is deadlocked which required us to all go out together.
Sold as “fully equipped kitchen” but didn’t have bowls, coffee cups or pans.
Door handles for front door and bathroom kept falling off, meaning you couldn’t fully close the bathroom to to avoid getting locked in. Only supplied one day of toilet paper for a 4 day stay. Several requests via phone and WhatsApp to solve these resulted in the delivery of a second key, a small fry pan and some bowls after 2 full days.
The pool is filthy and looks like it hasn’t been used in months.
I recommend avoiding this property or any managed by the same company
宿泊されたお客様
2022 年 7 月に 4 泊滞在
4/10 (不満)
S
家族旅行
2022 年 6 月 3 日
気になった点 : 清潔度、客室の快適度
Unclean apartment
We booked for King David Court but we’re accommodated in King David Residences without informing us. Photos were completely different to the actual.
Apartment was dilapidated with broken chairs dusty and dirty surfaces and filthy oven. Television and one Shabbat kettle didn’t work.
S
2022 年 5 月に 7 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room looked like the images so no surprises ,
Convenient Parking . Good Communication . Easy to check in and out
宿泊されたお客様
2020 年 1 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 12 月 4 日
気になった点 : スタッフとサービス
Yo queria pagar en el hotel y me lo debitaron de la tarjeta sin previo aviso
宿泊されたお客様
2019 年 11 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, nice appartment close to Mamilla shoppinng mall and to Jerusalem Old City
宿泊されたお客様
2019 年 11 月に 2 泊滞在
2/10 (非常に不満)
Francesco E
家族旅行
2019 年 11 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rapinati nell'appartamento!
Sono cliente Hotels da anni e non avevo mai avuto alcun problema. Quello che è successo a Gerusalemme è vergognoso. Durante il nostro soggiorno dei ladri sono entrati nel nostro appartamento (dotato di codice), hanno preso le nostre carte di credito e hanno tentato diversi prelievi. Lo so per certo perchè ricevevo notifiche mentre ero in centro e la mia carta era in camera. Ancora oggi sto ricevendo notifiche per tentati acquisti online da 15.000€! Una sensazione orribile, che mi ha rovinato l'intero viaggio. Per la cronaca, l'appartamento era anche sporco, le lenzuola avevano evidenti buchi da sigaretta ed erano ricche di peli appartenenti immagino ad ospiti precedenti. Le foto che vedete nella descrizione della pagina sono molto "aggiustate", l'appartamento è piuttosto fatiscente. Unica nota positiva la posizione, molto vicino alla porta di Giaffa.
Francesco E
2019 年 11 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
A location is excellent
Very close to the Old City
To have a convenient underground parking is just unique
An apartment is beautiful and very clean
But wi fi is not working
Swimming pool cold and not clean
Overall it’s a beautiful place to stay if you have a good data plan . I would recommend the place to my friends.
宿泊されたお客様
2019 年 11 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 11 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I was expecting a hotel, not an Airbnb like property. Lots of checking in and out instructions, no front desk.
Nice place and close to Old City are the perks. Understanding management.