Super late check-in to the property due to flight delay and bridge closures once in the city. Once we arrived, we were unable to get in due to the bottom lock of the door being locked, which we had no key for. Luckily the host was accessible after midnight and came over to let us in as soon as she could. Once in the property, decor was as pictured, however my husband immediately noticed, after using the restroom, that the shower basin was not cleaned. He grabbed some cleaning supplies and cleaned. He went into the kitchen and the fridge had not been cleaned and was visibly dirty on the outside with remaining food inside. The microwave, walls/light switches, and floor/rug were dirty as well but we headed to the bedroom for the night. Upon getting into our bedroom of choice, the duvet and throw blanket, which were supposed to be white/cream, were stained and dirty. The white pillow cases also did not appear to be changed. Reached out to the property owner and she agreed to bring clean linens by in the morning however, after a long day of travel and being pregnant, of course we did not care to stay the night in the unclean property. Checked into a hotel for the night and requested refund, which was declined. Offered to resume the remainder of our stay if the cleanliness issues were resolved, and the messages went unaddressed/ignored. We never returned to the property and did not appreciate the lack of resolve of the issue. Would not recommend staying here.
