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"The staff was friendly and helpful. "

"Likes: Everything about the room (suite)! The complimentary breakfast was great! Staff was extremely friendly and helpful! The added amenities, such as the "gift shop & store" were really nice with a lot of choices for snacks & souvenirs. Being that is was a very hot weekend, the excellent AC in the room was greatly appreciated. The beds and many pillows were extremely comfortable! The extra amenities in the rooms, such as the ironing board & iron and hair dryer came in handy! Definitely, highly recommend at stay here whether just passing thru or for the MLB Baseball Hall of Fame/Dreams Park, or any other reason you have to be in the Cooperstown/Milford are of upstate NY. 10/10 NOT a DISLIKE, but merely a minor inconvenience: Pool & jacuzzi were under closed/under maintenance. Need more baggage trollies. Despite signs in the lobby and the elevator(s), some customers kept the (2) available ones in their rooms overnight and therefore were unavailable in the morning of checkout. "

"Beautiful property! Front desk staff did a marvelous job of straightening out our reservation. Rates are very reasonable for a high quality experience "

"What a nice surprise the Hotel Vienna turned out to be! I highly recommend it if you're visiting the Catskills. It had what we were looking for: an easy to moderate hike, an indoor heated swimming pool, great selection of cable TV channels and clean, clean, clean."

"Lovely property convenient. Nice staff, great little restaurant"

"It was great!"

"We enjoyed our stay and breakfast. Everything was clean and in working order. Still had a new smell about it. "

"Good "

"Super cute, we stayed in the main house. The old charm the house has made it even more cozy. Bed was very comfortable. Super friendly staff, and even a feline greeter who was happy to recieve pets. Would highly recommended and would stay again! "