「The property needs an upgrade for the price asking .. floor boards creak all over, no kettle, little cutlery, needs paint desperatly, door furniture bearly on the doors, floor halls smell and carpet was dirty.」
「After being delayed the access for over 20 mins and after numberous calls, we finally got the key... Unfortunately, we were shocked to find unchanged beddings, smelly toilet, unvaccumed rug, crumb-littered floor and dirty sofa.... I had never in my life seen such a dirty accommodation. Then we called them again, urging them to send a cleaner over... but the cleaner said the vaccum cleaner was broken, so we sent her away, and we ended up mopping the floor and cleaing the toilet ourselves. We sent...
「My fourth time here, and it's consistently great!
The rooms are always comfortable and spotless, with all the essentials. The staff are incredibly friendly, helpful, and accommodating.
Love the convenience of having a restaurant, cafe, and bottle shop on site, plus they'll deliver dinner right to your room! Plenty of parking available too.
Always a positive experience; I'll happily stay again!」
「I have no choice to leave bad comment to this unit.
Sliding door and back door cannot be locked. Washing machine is leaking and make wet the whole kitchen. Ants is all over the kitchen.
It make our living experience very bad, unsecured, and worried about our belongings, feeling unsafe throughout the entire stay...
And the wifi cannot be connected .
Even we had feedback and sent photos and video many times to property operator, they don't even bother, never send anyone to take a look.
Very...
「The entrance was a little bit confusing because the Reception is situated on up floor (7th?!). However, it’s not a matter to give a negative score at all. Room, facilities, breakfast and staffs are superb. Actually I had a trouble on the bill. But it was quickly solved in very sincere manner. Thank you very much. 」
"The location is very convenient for both shopping and sightseeing, as it’s close to the tram stop and Southern Cross Station. The staff were friendly and welcoming, and apart from the bathroom being a bit small, I was very satisfied with my stay."
"The room was spacious, clean, and very comfortable. The location was excellent, just a short walk from the station and only a few minutes on foot to a supermarket. There were also plenty of restaurants nearby, and the tram stop was within walking distance, making transportation very convenient. In short, it was a fantastic hotel.
However, the internet connection was somewhat unstable at times. That said, simply toggling the Wi-Fi on and off on my laptop usually restored the connection, so it wouldn’t be a major issue unless you need a stable connection for online meetings. Also, the refrigerator was a bit too cold, and the sparkling water I stored inside ended up freezing. It might have been possible to adjust the temperature, but it wasn’t immediately obvious. I could have asked the front desk, but it wasn’t a significant inconvenience."
