エグゼクティブ ロフト クイーンベッド 1 台 | 専用キッチン | 冷蔵庫、コーヒー / ティーメーカー、電気ポット

ジャスパー イン & スイーツ バイ インホテルズの口コミ

3 out of 5

口コミ

8.4

とても良い

評価 10 - 1107 件の口コミ中 520 件が非常に良い" "
評価 8 - 1107 件の口コミ中 395 件が良い" "
評価 6 - 1107 件の口コミ中 104 件が普通" "
評価 4 - 1107 件の口コミ中 55 件が不満" "
評価 2 - 1107 件の口コミ中 33 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Koki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you so much for the ratings. We hope you had great time in Jasper.

8/10 (良い)

YOSHIHIRO、HIGASHIKU OKAYAMA

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
設備等はとてもいい。 近くにスーパーマーケットがあり,買い出しには便利だが,中心街までは少し距離がある。
2023 年 8 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2023 年 8 月 25 日)
Thank you for the ratings.

10/10 (非常に良い)

Rotem

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious, clean, and quiet. So quiet that a group of deer was roaming the grounds undisturbed, which just added to the scenery and atmosphere!
2024 年 5 月に 3 泊滞在

6/10 (普通)

Abbey

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Although the 3 bdrm Loft is a grey setup for a family, the room was not very clean. The kettle was crusty and dirty. There was one cloth for everything in the kitchen (washing, drying, etc.) the room was outdated but functional.
2024 年 5 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered during your stay in the 3-bedroom Loft. Your comments about the kettle and the kitchen cloth are concerning, and we will address these matters with our housekeeping team immediately to ensure they meet our standards of cleanliness.We appreciate your remarks about the room being functional, though outdated, and are continuously working on improvements. Your input is valuable in helping us enhance our guest experience. If you decide to stay with us again, please reach out directly, and we will do our best to provide a more comfortable stay. Thank you for bringing these issues to our attention.

10/10 (非常に良い)

Paul

カップルで旅行
I loved our room, felt like you were at home. Restaurant food was delicious.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your wonderful feedback! We're delighted to hear that you felt at home in your room and enjoyed the delicious food at our restaurant. We strive to create a comfortable and enjoyable experience for our guests, and your comments mean a lot to us. We look forward to welcoming you back soon!

8/10 (良い)

Lesley

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel amenities were nice, pool area was great and it wasn’t overly busy. The rooms for families are a nice option with the loft but the stairs are exposed on the one side and very narrow so I would not recommend for young children.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback. We're glad to hear you enjoyed our hotel amenities, especially the pool area. We appreciate your positive comments about the family-friendly rooms and the loft setup.We understand your concerns about the exposed and narrow stairs. The safety of our guests is our top priority. We apologize for any inconvenience this may have caused and will consider your recommendation regarding young children.Thank you for taking the time to share your experience with us. We hope to welcome you back in the future and provide an even better stay.

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were a group of 8 people and had booked 3 very different rooms which were all great! The hotel was within walking distance to shops and restaurants and the onsite pool was fantastic for the kids! We would definitely stay here again if we return to Jasper.
2024 年 5 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your fantastic feedback! We're thrilled to hear that your group enjoyed the variety of rooms and found them all great. It's wonderful to know that our location and onsite pool added to your positive experience. We appreciate your kind words and look forward to welcoming you back on your next visit to Jasper!

8/10 (良い)

Ellen

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was so neat. The place is so warmth.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your feedback! We're delighted to hear that you found the room neat and the place warm. We hope to welcome you back soon!

8/10 (良い)

Zharina

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The room is spacious for the price . Aside from being dusty, everything is good
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback. We're glad to hear that you found the room spacious for the price.We apologize for any dustiness you encountered during your stay. Your comment will be addressed promptly to ensure a cleaner environment for our guests in the future.Thank you for choosing to stay with us, and we hope to welcome you back for another comfortable stay soon.

6/10 (普通)

Peggy

カップルで旅行
気になった点 : 施設のコンディションと設備
The rooms were clean and good size. The bed was hard and very uncomfortably and the pillows were lumpy and uncomfortable, as well as the couch. Throughout the night we were woken up to what sounded like an un-level washing machine.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your experience with us. We're glad to hear that you found the rooms clean and of a good size, but we apologize for the discomfort you experienced with the bed, pillows, and couch. Additionally, we're sorry to hear about the noise disturbance during the night.Your feedback is important to us, and we will address these issues promptly to ensure a more comfortable and restful stay for our guests in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.

10/10 (非常に良い)

Olena

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Price&Quality option, nice place to stay!
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback! We're glad to hear that you found our hotel to be a good price and quality option for your stay.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

8/10 (良い)

Michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn't realize no air conditioning. We were provided with a fan and the evening cooled down so we slept well.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback. We're glad to hear that despite the lack of air conditioning, you were provided with a fan and were able to sleep well with the cooler evening temperatures.We appreciate your understanding and hope that you had an otherwise enjoyable stay with us.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know.

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

8/10 (良い)

Eherson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

8/10 (良い)

Theresa

家族旅行, グループ旅行
We really enjoyed our stay. Just the mattresses on the bed and hide a bed could have been in better shape. We ate in the restaurant for 2 meals and they were excellent. Will be back again.
2024 年 5 月に 3 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
hank you for your feedback! We're delighted to hear that you enjoyed your stay overall and that you found our restaurant meals excellent.We apologize for any inconvenience caused by the condition of the mattresses on the bed and hide-a-bed. Your feedback is valuable to us, and we will address this issue to ensure a more comfortable experience for our guests in the future.We look forward to welcoming you back on your next visit!

8/10 (良い)

Susan

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent and quiet location. Staff were outstanding. Two level hotel with nice pool amenities.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our excellent and quiet location, as well as our outstanding staff.We're glad you appreciated our two-level hotel layout and enjoyed our pool amenities.We hope to welcome you back for another outstanding stay in the future!

10/10 (非常に良い)

Lincoln

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, comfortable suite with full kitchen, fireplace and mountain view. Great value for money.
2024 年 5 月に 4 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay in our suite with a full kitchen, fireplace, and mountain view.Providing great value for money is important to us, and we're delighted that we met your expectations.We hope to welcome you back for another comfortable stay in the future!

10/10 (非常に良い)

Reinalyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel deserve a 5 star!!
2024 年 5 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and your kind words. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

4/10 (不満)

courtney

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We loved everything until it was time to use our jetted tub. It blasted out skin fragments and black mold. It was late at night, too late to switch rooms. They however did compemsate by giving us a voucher for the breakfast buffet .
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced with the jetted tub in your room. Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short in providing a clean and enjoyable experience.We take cleanliness and maintenance very seriously, and we will immediately address the issues you encountered with the jetted tub to ensure they are resolved and do not happen again in the future.We appreciate your understanding and patience, and we're glad to hear that our team was able to compensate by providing a voucher for the breakfast buffet.If there is anything else we can do to make amends for this oversight, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

8/10 (良い)

Geffroy

グループ旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Tout était propre et fonctionnel. Cependant j'ai eu à faire le lit du Canapé-lit, qui n'était pas prêt ( si je réserve un hôtel, ce n'est pas pour perdre du temps avec ça juste avant de me coucher) et le matelas du canapé-lit était catastrophique. Un vieux matelas des années 70 où j'ai senti tous les ressorts. Je pense que ce n'est vraiment pas sérieux de proposer un service si médiocre vu le prix demandé. J'ai communiqué ma déception à l'accueil mais la personne qui m'a reçue n'a pas semblée intéressée par mes remarques.
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your experience with us. We're glad to hear that you found everything clean and functional.We apologize for the inconvenience you experienced with the sofa bed not being ready and the poor quality of the mattress. Your feedback is important to us, and we will address these issues promptly to ensure a better experience for our guests in the future.We're sorry to hear that your concerns were not adequately addressed by our reception staff. We will review our procedures to ensure that all guest feedback is addressed appropriately.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 (非常に良い)

RYAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, clean, comfortable
2024 年 5 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for the review and great feedback. We hope you had great time in Jasper

8/10 (良い)

Layla

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walkable to everything
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for the review and ratings. We hope you had a great time in Jasper.

6/10 (普通)

Jacqueline

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス
Loft room is great for families. Bed was super uncomfortable, and I am not a picky mattress person.
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback. We're glad to hear that you found our loft room suitable for families.We apologize for any discomfort you experienced with the bed. Your comfort is important to us, and we appreciate you bringing this matter to our attention. We will look into the issue with the mattress to ensure a more comfortable experience for our guests in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 (非常に良い)

Emma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool area was large and clean, I didn't like having to walk outside to get to it.
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback. We're glad to hear that you found our pool area large and clean.We apologize for any inconvenience caused by the need to walk outside to access it. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.

10/10 (非常に良い)

Shaun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I had not been back to the Jasper Inn in 20 years. I was pleasantly surprised how nice our renovated room was. We will definitely be back.
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Welcome back! We're thrilled to hear that you had a pleasant stay with us after 20 years and that you were pleasantly surprised by the renovated room.We're delighted that you enjoyed your experience and we can't wait to welcome you back for another visit in the future!

6/10 (普通)

Bern

Ok
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Cody

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Ingrid

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved that this property was walkable to into town. Super convenient. Breakfast buffet was very good.
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your positive feedback! We're thrilled to hear that you loved our convenient location within walking distance to town and that you enjoyed our breakfast buffet.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 (非常に良い)

Gord

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fireplace was cool, loft room was cool, pool was decent, resturant was good other than being closed on Sunday. Only issue was the fist full of hair I had to pull from the drain in the tub as it was fairly clogged, and the shower head left a bit to be desired.
2024 年 4 月に 3 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback. We're glad to hear that you enjoyed the fireplace, loft room, and pool during your stay, as well as the restaurant (despite its closure on Sundays).We apologize for the inconvenience caused by the clogged drain in the tub and the subpar shower head. Your comments are important to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay.

8/10 (良い)

REMI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
/
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is beautiful
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and review. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Yvonne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely amazing place to stay !!! Really enjoyed ourselves!!
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your enthusiastic feedback! We're thrilled to hear that you had an absolutely amazing stay with us and that you enjoyed yourself.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable experience in the future!

4/10 (不満)

Bryce

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

janice

家族旅行
良かった点 : 清潔度、設備とサービス
The staff were amazing, very helpful and accommodating. The rooms were clean and spacious
2024 年 4 月に 6 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you found the rooms clean and spacious.Providing excellent service and comfortable accommodations is our top priority, and we're delighted that we met your expectations.We look forward to welcoming you back on your next visit!

10/10 (非常に良い)

Morgan - Edward、St. Albert

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy checkin and checkout. Kitchenettes are great. Breakfast buffet delicious and well priced. Great property. Will stay there again.
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your wonderful feedback! We're thrilled to hear that you had an enjoyable experience with us.We're delighted that you found our check-in and checkout process easy, and that you appreciated our kitchenettes and delicious breakfast buffet. Your satisfaction is our top priority, and we're glad to hear that you plan to stay with us again.We look forward to welcoming you back on your next visit!

6/10 (普通)

Tai

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Everything was fantastic but the mattresses and pillows are in need of replacement and very uncomfortable. It compromised the quality of our sleep.
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your feedback with us. We're delighted to hear that overall, you had a fantastic experience during your stay.We apologize for any inconvenience caused by the discomfort of the mattresses and pillows. Your comfort is important to us, and we appreciate you bringing this matter to our attention. We will take your feedback into consideration as we continually strive to improve our accommodations for our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more restful night's sleep.

10/10 (非常に良い)

Deepak

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Highly recommended
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and review. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Joan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, spacious and accessible to the town
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and review. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Charlene

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
clean, well stocked and polite staff
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and your kind words. We hope you had a pleasant time in Jasper.

8/10 (良い)

Graeme

2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was an amazing place to stay for our first time in Jasper! The only two downfalls would be the lack of parking and the fact that they don't have a complementary breakfast.
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
We're thrilled to hear that you had an amazing stay with us during your first time in Jasper! Your feedback is appreciated, and we apologize for any inconvenience regarding the parking situation and the absence of a complementary breakfast.We understand the importance of these amenities for our guests, and we will take your comments into consideration as we continue to improve our services.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

10/10 (非常に良い)

Jin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 3 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings and review. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Susan

2024 年 3 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Lindsay

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The one front desk staff member that I came across, not once unfortunately, but TWICE was a displeasure. She had a nasty attitude about her, no smiling, no hi, how are you? Yes we tried checking in early, but there was no compromising on her part, she just said no it is too early, you can call at 3 to see if its available yet. (we tried checking in at 1). If you dont like your job, quit; I have a feeling your co-workers will be happy with your departure. The other girl we had when we did check in was fantastic, a complete doll & i was in there for less than 3 minutes. The room was well above our standards, super clean & super quiet. We showed up for breakfast the next at 8:30am & honestly, it was garbage & service was even worse. All the food was cold/hard. Only my husband ordered coffee, she legit came around 10x offering him more coffee, but we repeatedly had to ask for juice or water refills. We will happily stay at your property again, because honestly, we loved the hotel its self.
2024 年 3 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your experience with us. We're sorry to hear about the negative interactions you had with one of our front desk staff members. Providing exceptional service is important to us, and we apologize for any inconvenience or discomfort caused by their attitude. We will address this matter internally to ensure that all our staff members uphold the highest standards of professionalism and hospitality.We're glad to hear that your check-in experience with the other staff member was positive and that you found the room to be well above your standards, super clean, and quiet.Regarding breakfast, we apologize for the disappointment you experienced with the quality of the food and service. We take your feedback seriously and will work to improve in these areas to ensure a better experience for our guests in the future.We're pleased to hear that despite these issues, you still loved the hotel itself and are willing to stay with us again. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay next time.

10/10 (非常に良い)

Pedro

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff and accommodating
2024 年 4 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your kind words! We're delighted to hear that you found our staff very friendly and accommodating during your stay.We strive to provide exceptional service to all our guests, and it's wonderful to know that we met your expectations.We look forward to welcoming you back for another enjoyable stay in the future!

8/10 (良い)

Charlene

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We had a fun time and appreciated all the space at the Jasper Inn and Suites. There was ample room for everyone and we truly had a wonderful time. The property itself is OK. It lacks modern conveniences such as a dishwasher and the bathroom smelled awful (like sewer problems ) so I had to put a Glade Plug in to remain in the suite. That was a game changer or we would have asked for another room. The pool was sooo cold it was unusable but the hot tub was just right. The property is conveniently located near the main strip. All and all a very good, decent stay, but nothing wowed me (except the space, that was awesome!).
2024 年 3 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for sharing your experience with us. We're glad to hear that you had a fun time and appreciated the ample space at Jasper Inn and Suites.We apologize for the inconveniences you encountered during your stay. Your feedback regarding the lack of modern conveniences such as a dishwasher and the unpleasant smell in the bathroom is important to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future.Thank you for your positive comments about our location and hot tub. We appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 (非常に良い)

Vivian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for ratings. We hope you had a pleasant time in Jasper.

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good location, restaurant was reasonable and had a few vegetarian choices
2024 年 3 月に 2 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback! We're pleased to hear that you enjoyed our convenient location and that you found our restaurant to have reasonable prices and a good selection of vegetarian options.We appreciate your comments and hope to have the pleasure of welcoming you back for another satisfying stay in the future.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
everything was great. clean and the staff were friendly
2024 年 3 月に 1 泊滞在
Jasper Inn and Suites Management Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your positive feedback! We're delighted to hear that you had a great experience with us, found everything clean, and encountered friendly staff.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.