ジャマノタ ホテル

「The hotel charges premium rates but fails to deliver premium service. We expected a comfortable and welcoming experience, but the service was disappointing. Management should pay more attention to guest satisfaction instead of charging high prices without providing the level of service guests deserve. *The room is dirty and smell bad *room is not Ready until 8:30pm *no shuttle」

「La buena limpieza de la habitación」

「Private , convenient」

「Loved the private pool and the quietness that it offered. Did not find the beach access, but that was in with me.」

「Everything about our trip was made better by the friendly and helpful staff. The buffet breakfast each morning was awesome, particularly with made-to-order eggs and omelets. Security was very much present and on top of things. Front desk and concierge desk were amazing. Nightly free drinks and snacks are a nice touch. Outdoors were more fantastic examples of customer service. They made everything so much fun and relaxing - truly family friendly. Pool, hot tub, kids splash areas were all great....

「５泊して、ベッドメイクは毎日して貰えたが、シーツや枕カバーは交換されていないように感じた。汚れているのに交換されていなかった。」

「This was a beautiful resort especially if you want a luxury experience with no children. The only complaints we had was that there was really No entertainment which was disappointing because we are also so far away from the hustle and bustle of the northern part of the island. We wish there was more activities and more shows throughout the days. The food was amazing though and we rarely had to even wait more than 10 min to be seated. Baby beach was also awesome because it was quieter and smaller...

「I had to put everything a five star because it really was. I didn’t had any negative experience at all. The host was very friendly/polite and informative concerning where to go and eat, the accommodation was clean and utilities were functional, the property and neighborhood were safe. I mean, those are the things that mattered to me.」

「The hotel needs updating, and better signage is a must. For the high rates guests are paying, the facilities, directions, and customer service should be much better.」

「Well kept facilities and friendly staff , great time」

「Clean and tidy room」

「Hotel is super clean, cozy and charming. Staff are very friendly and helpful. Definitely need to rent a car or rely on taxi service.」

「Stay was great, owners were very nice and helpful...nice backyard with swimming pool...good location.」

「Room is small. Location is good.」