外観

ウィンダム カサブランカ ジャカルタの口コミ

4.5 out of 5
ウィンダム カサブランカ ジャカルタ
Jalan Casablanca Kav 18, Jakarta, West Java

口コミ

8.6

非常に良い

評価 10 - 98 件の口コミ中 50 件が非常に良い" "
評価 8 - 98 件の口コミ中 29 件が良い" "
評価 6 - 98 件の口コミ中 12 件が普通" "
評価 4 - 98 件の口コミ中 5 件が不満" "
評価 2 - 98 件の口コミ中 2 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 8 泊滞在
Teguhからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Valued Guest,I would like to thank you very much for taking the time to write us such a beautiful score. Thank you very much for your warm and It is a personal comment. It pleasure to see, that you have enjoyed your stay with us.It would be a pleasure to welcome you back to the hotel soon again. Regards,Teguh PriyatnoFO Manager

8/10 (良い)

Hiromi

家族旅行
良かった点 : 施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Hiromi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back soon.Warmest regards,Teguh PriyatnoFO Manager

10/10 (非常に良い)

RYO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2024 年 1 月 3 日)
Dear RYO,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

8/10 (良い)

HIROFUMI

2023 年 12 月に 12 泊滞在
Teguhからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Hirofumi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Regards,Teguh PriyatnoFO Manager

8/10 (良い)

??

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
少し古い
2023 年 11 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Masaaki,Thank you for taking the time to share your recent experience at Wyndham Casablanca Jakarta.Your comments regarding your experience here have been shared with the team.It would be a pleasure to welcome you back to the hotel soon again. Please let me know, once your way will bring you back to Jakarta.With best regards,Teguh PriyatnoFront Office Manager

8/10 (良い)

Yuki

2023 年 10 月に 4 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Yuki,Thank you for taking the time to give us a good rating.We hope you enjoyed your stay with us.Looking forward to welcoming you back at Wyndham Casablanca Jakarta.Regards,Teguh PriyatnoFront Office Manager

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
オフィス88には近くて便利だが設備がかなり古い。朝食の種類が少ない。
2023 年 10 月に 1 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Valued Guest,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We sincerely apologize for your inconvenience during your stay with us. Please rest assured that we will look into ways of how we can improve, and I would like to ensure you that this has been communicated to the department concerned for proper corrective action to be taken.We look forward to the opportunity to welcome you again.Regards,Teguh PriyatnoFront Office Manager

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
ボディーソープ、シャンプーなどのアメニティがもう少し良いものにしてほしい。
2023 年 9 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Guest,Thank you for taking the time to share your experience.I am truly sorry about your unpleasant experience at our hotel, particularly about the room amenities. I have addressed these issues to the team to ensure that we are consistent with the standard that we stand for.Please don’t hesitate to reach me directly should you need anything else for your future stay at our hotel as I will be more than happy to assist you further.Reagrds,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

MITSUHIRO

2023 年 7 月に 1 泊滞在
Teguhからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mitsuhiro,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

Keigo

2023 年 1 月に 3 泊滞在
Ariesからの返信 (投稿日 : 2023 年 1 月 30 日)
Dear Mr. Matsuo,We really appreciate you taking the time to share your excellent rating with us. We look forward to seeing you again soon.

10/10 (非常に良い)

Shinichi

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
チェックインの時間帯で左右されますが渋滞がありエントランスまでに入るのに時間を要ます。
2022 年 12 月に 1 泊滞在
Andraからの返信 (投稿日 : 2022 年 12 月 20 日)
Dear Mr. Shinichi,Thank you for your value feedback. Kota Kasablanka Mall and 88 office tower is just 5 minutes walk distance. And traffic conditions will be based on office hour wise.

8/10 (良い)

宿泊されたお客様

気になった点 : スタッフとサービス
全体的にいいホテルです
2021 年 5 月に 5 泊滞在
Andraからの返信 (投稿日 : 2021 年 5 月 30 日)
Thank you for your feedback, we would look forward to see you again in the future.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ルームサービスが美味しい
2020 年 3 月に 15 泊滞在
Sindyからの返信 (投稿日 : 2020 年 3 月 30 日)
Dear Valued Guest, It is a pleasure to know that you enjoyed your stay at Wyndham Casablanca Jakarta. Thank you and we look forward to welcoming you back to our hotel in the near future. Sincerely, Wyndham Casablanca Jakarta

6/10 (普通)

MAKOTO

2020 年 2 月に 3 泊滞在

10/10 (非常に良い)

Yoshitomo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 3 泊滞在
Sindyからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Mr. Yoshitomo, Thank you for your review and for giving us perfect rating. We definitely hope to welcome you again soon. Sincerely, Wyndham Casablanca Jakarta

10/10 (非常に良い)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフ対応が良かったです。
2020 年 2 月に 4 泊滞在
Sindyからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Valued Guest, Thank you for taking the time to share your review with us. We are glad to know that you enjoyed your stay and your kind comments regarding our staff are much appreciated as this is such an important element for us. We hope to see you again in the near future. Sincerely, Wyndham Casablanca Jakarta

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 設備とサービス
エアコンの温度調整が出来ず、部屋が暑かった。また、シャワーの水圧も弱かった。
2019 年 11 月に 3 泊滞在
Sindyからの返信 (投稿日 : 2020 年 1 月 9 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. We have passed on the issues you mentioned to related department for further actions. We hope that you will give us another opportunity if you travel to the Jakarta again. Sincerely, Wyndham Casablanca Jakarta

10/10 (非常に良い)

YASUJI

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
相変わらずの質の高いサービス
静かで大変過ごしやすかった
2019 年 11 月に 2 泊滞在
Sindyからの返信 (投稿日 : 2019 年 11 月 22 日)
Dear Mr. Yasuji, Thank you for taking the time to share your experience following your stay at Wyndham Casablanca Jakarta. We are appy to know that you had a great stay. We look forward to welcoming you back soon Sincerely, Wyndham Casablanca Jakarta

8/10 (良い)

Ryo

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
立地、設備共に事前の想定通りで問題なし。
2019 年 10 月に 1 泊滞在
Sindyからの返信 (投稿日 : 2019 年 11 月 4 日)
Dear Mr. Ryo, Thank you very much for your review of our hotel. We are very happy to know that you enjoyed your stay. We hope to see you again during your travels Sincerely, Wyndham Casablanca Jakarta

10/10 (非常に良い)

Tsunehiro

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフに感心
それなりに年数を感じるホテルですが、とても清潔で快適に過ごせました。 部屋も十分な広さです。 今年だけで4回リピートしてますが、いつもスタッフのホスピタリティに感心します。
2019 年 10 月に 2 泊滞在
Sindyからの返信 (投稿日 : 2019 年 10 月 28 日)
Dear Mr. Tsunehiro, Thank you for the feedback from your recent visit at Wyndham Casablanca Jakarta. Your comment regarding our staff was highly appreciated and we look forward to welcome you back again soon. Sincerely, Wyndham Casablanca Jakarta

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても、快適でした。満足です。
2019 年 8 月に 4 泊滞在
Sindyからの返信 (投稿日 : 2019 年 9 月 9 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. We are glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for choosing Wyndham Casablanca Jakarta as your accommodation to stay while you were in Jakarta and we look forward to welcoming you back. Yours Sincerely Wyndham Casablanca Jakarta Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
Sindyからの返信 (投稿日 : 2019 年 8 月 12 日)
Dear Valued Guest, Many thanks for giving us a perfect rating and the feedback from your visit to Wyndham Casablanca Jakarta. We are glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for choosing Wyndham Casablanca Jakarta as your accommodation to stay while you were in Jakarta and we look forward to welcoming you back. Yours Sincerely Wyndham Casablanca Jakarta Team

8/10 (良い)

hideaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ゆっくり
ホテルの名前が変わって、部屋はきれいになった感じ。庭のプールはゆっくり出来ます。2分歩けばコカスMallがあるので、便利です。
2019 年 7 月に 4 泊滞在
Sindyからの返信 (投稿日 : 2019 年 7 月 22 日)
Dear Mr. Hideaki, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. We are glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for choosing Wyndham Casablanca Jakarta as your accommodation to stay while you were in Jakarta and we look forward to welcoming you back. Yours Sincerely Wyndham Casablanca Jakarta Team

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
満足のいく顧客対応でした。
2019 年 7 月に 1 泊滞在
Erizからの返信 (投稿日 : 2019 年 7 月 17 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. We are glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for choosing Wyndham Casablanca Jakarta as your accommodation to stay while you were in Jakarta and we look forward to welcoming you back. Yours Sincerely Wyndham Casablanca Jakarta Team

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
ビジネス利用には適している。
2019 年 3 月に 3 泊滞在
Wyndham Casablanca Jakarta Teamからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. We are glad that we were able to Meet your expectations and happy to know that you enjoyed your stay. Thank you for choosing Wyndham Casablanca Jakarta as your accommodation to stay while you were in Jakarta and we look forward to welcoming you back. Yours Sincerely

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 3 月に 4 泊滞在
Wyndham Casablanca Jakarta Teamからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Let me first of all apologize if our service still did not meet your expectations. As this is such important issue for us, I would really appreciate if you have a moment to inform us with specifics comments. Yours Sincerely Wyndham Casablanca Jakarta Team

6/10 (普通)

宿泊されたお客様

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
マネージメントが変わって初めての宿泊。今まではagodaで予約をしてるが、今回はExpediaの方が食事込みで安かったので予約したが、2名宿泊なのに、2名分のアメニティの用意がない。2名とレセプションに伝えたが、翌日も1名分のみしか置いてなかった。水や無料のソフトドリンクも補充されず。初日の朝食は含まれているはずの朝食が含まれていないと言われる始末。今まで問題無く快適に宿泊できていたのに、今回はとても残念な宿泊となった。
2019 年 2 月に 4 泊滞在
Andraからの返信 (投稿日 : 2019 年 3 月 12 日)
拝啓、 ご滞在を検討していただきありがとうございます。 私たちは常にあなたが改善が必要と感じている私たちのホテルのサービスや地域に関するフィードバックを受け取ることを嬉しく思います。 キングサイズのベッドルームのための私達の標準設備は一人用ですが、室内設備の矛盾についてのあなたのコメントはよく注目されています。私たちはあなたの要求に基づいて提供させていただきます。私達はあなたのプロフィールで将来の滞在のためにメモをします。 この問題にご関心をお寄せいただきありがとうございます。ご不便をおかけして申し訳ありません。この問題とは別に、私はあなたの期待に応えるホテルの他の側面があったと思いました。 ご支援いただきありがとうございます、私たちはあなたを歓迎し、あなたにより良いサービスを提供する機会があることを願っています。 Dear Sir, Thank you for taking the time to review your stay with us. We are always happy to receive feedback on our hotel services and area where you feel improvement is required. Your comment regarding inconsistency of in-room amenities is well noted, whilst our standard amenities for a king size bed room is for single occupant. We are more than happy to provide based on your request. We will make a note in your profile for the future stay. Thank you for bringing this issue to my attention and I apologize for any inconvenience experienced. Apart from this issue, I hoped there were other aspects of the hotel that met your expectations. Thank you for your support and we do hope will have the opportunity to welcome you back and serve you better.

6/10 (普通)

宿泊されたお客様

2019 年 2 月に 4 泊滞在
Wyndham Casablanca Jakarta Teamからの返信 (投稿日 : 2019 年 4 月 30 日)
Dear Valued Guest, Many thanks for the feedback from your visit to Wyndham Casablanca Jakarta. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Let me first of all apologize if our service still did not meet your expectations. As this is such important issue for us, I would really appreciate if you have a moment to inform us with specifics comments. Yours Sincerely Wyndham Casablanca Jakarta Team

6/10 (普通)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度
ケトルポットの在りかが分からなかった!
2019 年 2 月に 4 泊滞在
Andraからの返信 (投稿日 : 2019 年 3 月 12 日)
ご滞在を検討していただきありがとうございます。 あなたは冷蔵庫のキャビネットの中にやかんポットを見つけることができる、それはカップ、無料のコーヒー、紅茶と砂糖、そしてスプーンと一緒に置かれている。 この問題とは別に、私はあなたの期待に応えるホテルの他の側面があったと思いました。 Thank you for taking time to review your stay with us. You may find the kettle pot inside the refrigerator cabinet, it is put together with the cup, free coffee, tea and sugar, and spoon. Apart from this issue, I hoped there were other aspects of the hotel that met your expectations.

4/10 (不満)

Hatem

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Very very bad internet bed to the point u can even make a call on messsnger or WhatsApp room not that perfect very smocky stuf excellent
2024 年 5 月に 6 泊滞在

8/10 (良い)

Mohamed

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reasonable place for short stay!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Bakhtiar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to where I wanted to be
2024 年 4 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Bakhtiar,It's wonderful to hear our prime location served your travel needs perfectly. Should your adventures bring you back, consider unwinding at our serene swimming pool for another memorable stay.

10/10 (非常に良い)

Dhyaa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Teguhからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear DhyaaThank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service. restaurant.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

10/10 (非常に良い)

Zhen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, service good, clean, quiet, comfortable.
2024 年 3 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Zhen,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.We are also pleased you appreciated the many excellent services we give to you.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PFO Manager

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Teguhからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Valued Guest,Thank you for staying at Wyndham Casablanca Jakarta and taking the time to write feedback for us.I am truly sorry about your unpleasant experience at our hotel.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards,Teguh PriyatnoFO Manager

8/10 (良い)

Arinta

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property has old smell and not enough lighting
2024 年 2 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Arinta,Thank you so much for taking the time to provide us with valuable feedback. We sincerely apologize for your inconvenience during your stay with us. Please rest assured that we will look into ways of how we can improve, and I would like to ensure you that this has been communicated to the department concerned for proper corrective action to be taken. We will ensure this will not happen again on your next visit to Wyndham Casablanca Jakarta.We look forward to the opportunity to welcome you again.Regards,Teguh PriyatnoFO Manager

8/10 (良い)

DUKSAN

出張
良かった点 : 清潔度、スタッフとサービス
전반적으로 만족합니다. 에어컨 소리가 커서 숙면에 방해가 되는 점이 아쉽습니다.
2024 年 1 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Duksan,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have shared your concern about the air conditioner in your room.It would be a pleasure to welcome you back to the hotel soon again. Regards,Teguh PriyatnoFO Manager

10/10 (非常に良い)

TOM L

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Lovely Hotel With Pool & Spa
One of my favourite hotels, staff are helpful and friendly, room was comfortable and I slept well (Room 1604 last week) Nice gesture from hotel in that they left me cake for my birthday in my room , thank you. There’s a massive mall 5 mins away called Kasablanca for when you’re bored , the basement has many food dining shops. The 2 restaurants in the hotel serve high quality food at western prices. Breakfast was very good in their basement restaurant. There are taxis parked in the hotel, just ask the doorman and they will summon a cab for you. To reach central city will take about 40 minutes and will cost about 50,000 Rupiah metered (£2.50). Also install the GRAB app for taxis, it’s like Uber and you can use in Jakarta and Bali. I would visit again. My only feedback to the breakfast managers is to keep some gluten free bread - most other top hotels do , they freeze the bread and defrost and warm for the guest as needed. Other hotels bake it themselves, slice and freeze. Anyway, this is a lovely hotel
2023 年 12 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Tom,Thank you for sharing your comments on your recent staycation with us.On behalf of the entire hotel family at Wyndham Casablanca Jakarta, I thank you for your lovely comments after your recent stay with us.Knowing that you were impressed with our services made us feel proud of what we do.Your feedback regarding our bread has been shared with the Culinary Team for better improvement.We will be delighted to welcome you again when your travels take you back to our hotel.Sincerely,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

mohd hakem

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
big room and comfort
2023 年 12 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Mohd Hakem,Thank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFO Manager

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous hotel within a couple of minutes walking distance of a shopping malls with countless places to eat. Very little else in walking distance but the hotel has a bluebird taxi rank so these can be hired immediately.
2023 年 11 月に 13 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Sarah, Thank you for taking your valuable time to share your review, especially for choosing our hotel as your residence during your visit to Jakarta.We are delighted to know that you experienced a good stay.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.It would be a pleasure to welcome you back to the hotel soon again. Please let me know, once your way will bring you back to Jakarta.With best regards,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

Tom Erik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Tom Erik,Thank you so much for taking the time to provide us with valuable feedback. We are happy to know that we have exceeded your expectations during your stay with us.We will be delighted to welcome you again when your travels take you back to our hotel.Sincerely,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

Donghan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
좋습니다
저렴한가격 훌륭한호텔
2023 年 10 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Donghan,Thank you for taking the time to write a wonderful review on your recent visit.We are very happy that you enjoyed our facilities and our service. I definitely will share this with all team members.looking forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

Desi

良かった点 : 設備とサービス
Great I love it
2023 年 10 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2023 年 10 月 28 日)
Dear Desi,Thank you for staying at Wyndham Casablanca Jakarta, and for taking the time to share with us your experience.We are happy to know that we have exceeded your expectations during your stay with us.Thank you again for your review and we look forward to welcoming you back.Regards,Teguh PriyatnoFront Office Manager

6/10 (普通)

Sangwoo

出張
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Question mark
Good location, kind staff, a bit old, not perfectly clean, can hear noise of adjacent rooms.
2023 年 9 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Sangwoo,Thank you for staying at Wyndham Casablanca Jakarta and taking the time to write a feedback for us.I am truly sorry about your unpleasant experience at our hotel, particularly about the room.It would our utmost pleasure to be able to serve you again at Wyndham Casablanca Jakarta on upcoming opportunities, for much better experience.Regards,Teguh PriyatnoFront Office Manager

8/10 (良い)

ALLAN

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Nice facilities, next to a huge mall with a lot of eating and shopping options
2023 年 8 月に 3 泊滞在
Teguhからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mr. Allan,Thank you for sharing your comments on your recent staycation with us.It has been a true delight to know that you enjoyed a pleasant journey with us because of our colleague's warm welcome and good service.Much appreciate your compliments, and we all look forward to welcoming you back soon!Regards,Teguh PriyatnoFront Office Manager

8/10 (良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Riva for food!
the Riva poolside restaraunt is very good and recommended.
2023 年 7 月に 1 泊滞在
Teguhからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mr. PeterThank you very much for choosing Wyndham Casablanca Jakarta as your preferred hotel to stay! It was a real pleasure to have you staying with us.I am delighted that you had an enjoyable and memorable experience and it gives me great pleasure to read your kind words on our great service especially in our restaurant.I would certainly share your feedback with our team who will be delighted to read your positive feedback.We are looking forward to welcoming you back in the near future.Warmest regards,Teguh PriyatnoFront Office Manager

4/10 (不満)

INC

良かった点 : 客室の快適度
気になった点 : 清潔度
2023 年 6 月に 6 泊滞在
Teguhからの返信 (投稿日 : 2023 年 6 月 27 日)
Dear INC,Thank you for taking the time to tell us about your experience at Wyndham Casablanca Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Regards,Teguh PriyatnoFront Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在
Teguhからの返信 (投稿日 : 2023 年 6 月 17 日)
Dear Mr. MyounghanThank you for sharing your comments on your recent staycation with us.It has been a true delight to know that you enjoyed a pleasant journey with us because of our colleague's warm welcome and good service.Much appreciate your compliments, and we all look forward to welcoming you back soon!Best regards,Teguh PriyatnoFront Office Manager

10/10 (非常に良い)

sukon

2023 年 3 月に 5 泊滞在
Ariesからの返信 (投稿日 : 2023 年 3 月 15 日)
Dear Mr. Kim,Thank you for your excellent feedback from your staying at Wyndham Casablanca Jakarta. So great to know how much you enjoyed our hospitality. It was truly our pleasure and privilege getting to take care of you and I can’t wait to share your review with our team. We look forward to having you back soon for another pleasant stay. Until then, safe travel and stay healthy. Sincerely, Aries MunandarCustomer Relation Manager

8/10 (良い)

HANGMEI

2023 年 2 月に 3 泊滞在
Aries からの返信 (投稿日 : 2023 年 3 月 9 日)
Dear Ms. Wang,Thank you so much for taking the time to leave your feedback. We really appreciate your business. Please let us know what we can do for you in the future.Best regards