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POP! ホテル ケラパ ゲイディング ジャカルタの口コミ

2 out of 5
POP! ホテル ケラパ ゲイディング ジャカルタ
Jalan Bulevar Kelapa Gading Blok M, Sentra Kelapa Gading, Jakarta, Jakarta

口コミ

7.6

良い

評価 10 - 48 件の口コミ中 10 件が非常に良い" "
評価 8 - 48 件の口コミ中 23 件が良い" "
評価 6 - 48 件の口コミ中 11 件が普通" "
評価 4 - 48 件の口コミ中 1 件が不満" "
評価 2 - 48 件の口コミ中 3 件が非常に不満" "

7.8/10

清潔度

7.2/10

スタッフとサービス

8.0/10

設備とサービス

7.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

Yoshihiro、Tamana Gun

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Valued Guest,Thanks so much for taking the time to leave a rate about our Hotel. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit our Hotel.HARRISly Yours,Julien LUTGENGeneral Manager

8/10 (良い)

BOY

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nvt
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Nurwajedi

2022 年 12 月に 2 泊滞在
Pop Hotel Kelapa Gading Jakartaからの返信 (投稿日 : 2022 年 12 月 27 日)
Dear Valued Guest,Thank you for rating your stay.Kindly share your experience with us and we would be happy to forward it to our players.Wish to welcome you soon again in Harris & Convention Kelapa Gading.Warmest regards,Julien LUTGENGeneral Manager

10/10 (非常に良い)

Nurwajedi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 1 泊滞在
Pop Hotel Kelapa Gading Jakartaからの返信 (投稿日 : 2022 年 12 月 27 日)
Dear Valued Guest,Thank you so much for taking the time to leave us a rating. It will be great if we can get some feedback as it helps us to maintain our services on edge.Warmest regards,Julien LutgenGeneral Manager

2/10 (非常に不満)

Khoo

気になった点 : スタッフとサービス、客室の快適度
Connected with Kelapa Gading Mall
No hairdryer, no in-room telephone, no kettle, toilet flush not function. Breakfast the worst.
adiからの返信 (投稿日 : 2017 年 4 月 28 日)
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading, we appreciate for the time you took to review our Hotel. We understand the strategic Hotel near Kelapa Gading Mall has been essential to you. Your feedback are the most valuables to us in order to improve our facility and service of the Hotel. Once again, Thank you very much and hope we able to assist you in the future. Adi Budiarto Assistant Hotel Manager

6/10 (普通)

SEUNGHYUN

良かった点 : 清潔度
Not bad.
adiからの返信 (投稿日 : 2017 年 4 月 28 日)
Dear Valued Guest, Thank you for staying with us and for sharing your review. We are very pleased to read that you had a good stay with us, and that for overall concept of our Hotel. Your feedback is our most precious source of information in order to try to consistently improve our services and facilities in order to meet our Guest's expectations. Once again thank you very much. Have a pleasant day ahead, and we indeed look forward to welcoming you again in the near future. Warmest regards, Adi Budiarto Assistant Hotel Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2017 年 2 月 28 日)
Dear Valued Guest, Thank you for staying with us and for giving us your rating about our Hotel. Your input are valuables for us in order to improve and consistent of our service and facility and met our Guests expectations. Once again, thank you and hopefully we can assist you again in the near future. Warmest regards, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

Ester、Bandung Barat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pops ! Asyiiik !
Asyiiik banget bermalam di hotel ini. Dari lokasi yang strategis, akses yang mudah ke berbagai tujuan, situasi lingkungan yang menyenangkan, servis yang baik dan peduli. Area belanja, hiburan dan makan yang terpadu dalam pusat perbelanjaan yang modern.
General Managerからの返信 (投稿日 : 2017 年 1 月 4 日)
Tamu yang Terhormat, Terima kasih untuk tinggal di POP! Hotel Kelapa Gading dan untuk waktu yang Anda ambil untuk berbagi ulasan Anda tentang hotel kami. Kami senang membaca bahwa Anda senang tinggal bersama kami dan menyenangkan serta puas dengan konsep keseluruhan Hotel kami, dan, bahwa kita telah mampu memenuhi harapan Anda. Kami juga memahami bahwa lokasi strategis Hotel sebelah Kelapa Gading belanja Mall telah penting untuk Anda. Dipastikan bahwa tanggapan Anda disampaikan baik ke karyawan kami dan untuk itu tetap konsisten dari pelayanan dan fasilitas Hotel kami. Sekali lagi terima kasih banyak, dan kami berharap dapat menyambut Anda lagi pada kunjungan berikutnya. Salam hangat, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

swi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel yg nyaman untuk keluarga
Ini kedua kali kami sekeluarga menginap dan kami tetap menyukainya.hanya proses cek in yang ramai banget.
General Managerからの返信 (投稿日 : 2016 年 12 月 28 日)
Tamu yang Terhormat, Terima kasih untuk tinggal bersama kami lagi dan atas waktu yang Anda ambil untuk berbagi ulasan Anda tentang hotel kami. Kami sangat senang untuk membaca bahwa Anda tetap menyukai konsep keseluruhan Hotel kami. Dipastikan bahwa komentar Anda telah disambut hangat oleh karyawan kami, dan itu, kami akan berkomitment tetap fokus untuk meningkatkan layanan dan fasilitas kami. Sekali lagi, terima kasih banyak untuk ulasan Anda dan kami berharap dapat membantu Anda lagi pada kunjungan berikutnya. Salam hangat, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

Liang、Brisbane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
The hotel is located right within a big shopping complex with plenty of food options. Hotel is clean and modern and comfortable. The staff are friendly and efficient.
Adiからの返信 (投稿日 : 2016 年 12 月 15 日)
Dear Valued Guest, Thank you for staying with us. We appreciate the time you took to share your review about our Hotel and it's surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Please be sure that your comment have been warmly welcome by our players, and that, we will remain focus in order to improve our services and facilities. Once again thank you very much for your review. Have a pleasant day ahead, and we look forward to welcoming you again in the near future. Warmest regards, Adi Budiarto Assistant Hotel Manager

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
General Managerからの返信 (投稿日 : 2016 年 12 月 5 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to share your review about our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Adi Budiarto Assistant Hotel Manager

6/10 (普通)

宿泊されたお客様

good location in kelapa gading.. near kelapa gading mall.. Food average
Adiからの返信 (投稿日 : 2016 年 11 月 2 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to share your review about our hotel. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Adi Budiarto Assistant Hotel Manager

6/10 (普通)

.

良かった点 : 清潔度、客室の快適度
창문이 안 열려 불편함
General Managerからの返信 (投稿日 : 2016 年 10 月 8 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to share your review about our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A decent hotel with small rooms. Not too bad as im a staying alone. Its beside a big mall
adiからの返信 (投稿日 : 2016 年 9 月 27 日)
Dear Valued Guest, Thank you for staying with us and we appreciate the time you took to share your review about our hotel. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are very pleased to read that you enjoyed the overall concept of our Hotel. Wishing you a pleasant day ahead, and we do hope that your stay experience will always bring you back to our Hotel. Warmest regards, Adi Budiarto Assistant Hotel Manager

10/10 (非常に良い)

hengky

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Lokasi Hotel yang menjadi satu dengan Mall sangat memudahkan untuk mencari makan dan berbelanja untuk yang memang suka shopping.
General Managerからの返信 (投稿日 : 2016 年 9 月 22 日)
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading for your stay and we are highly appreciated for the time you took to share your review about our hotel and its surrounding area. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you We are as well very pleased to read that you had a good stay with us, and that you were very impressed with its facilities and services. Once again thank you very much for your review. Have a pleasant day ahead, and we indeed look forward to welcoming you again in the near future. Warmest regards, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
My stay in Kelapa Gading
The stay was very comfortable and relaxing.
adiからの返信 (投稿日 : 2016 年 7 月 16 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading, and be certain that we highly appreciate the time you took to share your review about our hotel. We are glad to read that you had a good stay with us, and that, you enjoyed the overall concept of services and facility of our Hotel. Wishing you a pleasant day ahead, and we do hope that your experience will always bring you back to POP! Hotel Kelapa Gading. Warmest regards, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

Teik Chiang、Malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Value for money
Rey nice budget hotel next to a shopping mall. U can get anything u want here...
Dear Teik Chiang, Thank you for choosing POP! Hotel Kelapa Gading and for the time you took to share your review about our Hotel. We are glad to read that you had a good stay with us, and that, we have been able to full fill your expectations. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Wishing you a pleasant day ahead, and we do hope that your experience will bring you back to POP! Hotel Kelapa Gading on your next visit.

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
hotel murah dengan lokasi superb
kamar hotel keciill banget. ga da pet sabun .. sikat gigi .. shampoo. bener2 hotel buat tidur aja. ga da telpon juga di kamar.
adiからの返信 (投稿日 : 2016 年 7 月 16 日)
Tamu yang Terhormat, Terima kasih telah memilih POP! Hotel Kelapa Gading untuk tempat tinggal Anda dan atas waktunya untuk mengulas Hotel kami. Informasi Anda sangat berharga untuk kami, agar kami bisa meningkatkan kualitas pelayanan dan fasilitas dikemudian hari. Sekali lagi terima kasih dan berharap kami bisa menyambut Anda kembali diwaktu yang akan datang. Salam Hangat, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

wanitmn、pattani thailand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
โรงแรมน่ารัก สะอาด ใกล้แหล่งช๊อปปิ้ง เดินทางสะดวก
ไปพักที่นี่มาแล้ว2ครั้ง ประทับใจมาก โรงแรมอยู่ตอนเหนือของjakarta จะไปไหนมาไหนก็สะดวก ติดกับห้าง ตรงข้ามก็เป็นมัสยิด เส้นนี่ของกินหาง่าย เยอะแยะ
Adiからの返信 (投稿日 : 2016 年 5 月 12 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our Hotel and its surrounding. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are glad to read that you have a good stay and enjoyed stay with us for second times, however, your review are valuables for us in order to improve our service and facilities in the future. Wishing you a pleasant day ahead, and we do hope that your experience will always bring you back again to POP! Hotel Kelapa Gading. Warmest regards, Adi Budiarto Assistant Hotel Manager

8/10 (良い)

SHIH WEI、Taiwan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
交通便利,服務親切,乾淨整潔,值得推薦
緊鄰Mall Kelapa Gading 購物飲食都非常方便,旅館環境整潔,有免費wifi,提供早餐,物美價廉,值得推薦。
adiからの返信 (投稿日 : 2016 年 6 月 18 日)
Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa gading, we appreciate for your review and to recommend our Hotel. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very glad to read that you enjoyed staying with us, and please be sure that your review has been warmly welcomed by the whole Champs Wishing you a pleasant day ahead, and we look forward to to welcoming you on your next trip. Best regards, Adi Budiarto Assistant Hotel Manager

6/10 (普通)

SUKRISNO

良かった点 : 施設のコンディションと設備

6/10 (普通)

Man Tat Peter、Jakarta

良かった点 : 清潔度
good for the price
everything is good except no phone inside the room
Dear Mr. Man Tat Peter, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to share your review about our hotel. We are glad to read that you had a good stay with us, and that, you enjoy the overall concept of our hotel. Once again thank you very much, and we indeed look forward to welcoming you again on your next visit. Warmest regards, Adi Budiarto Assistant Hotel Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Eenvoudig budgethotel met een prima lokatie.
Als je niet teveel eisen aan je verblijf stelt, voldoet dit hotel uitstekend. Het is schoon en het bed is prima. Kamer is wel klein en er is geen telefoon en ook geen stoel op de kamer. Locatie is uitstekend als uitval basis om Jakarta te verkennen. Lokale vervoer zoals mikrolet(goedkoop) is binnen 2 minuten te krijgen. Reis eventueel verder met de busway waar je ook naar toe wil. Ontbijt is zeer minimaal met een plaatselijke hap in bananenbladeren. Kamers zijn precies eender. Kamer met ontbijt blijkt goedkoper te zijn dan zonder ontbijt. Weinig of geen variaties hierin. Daar dit hotel vastzit aan een van de mooiste en drukste Malls van Jakarta is volop uitstekend eten te krijgen. Shoppen hier is wel erg duur.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

Dian、bandung

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Area strategis

8/10 (良い)

valen

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Économique et propre
Très bon rapport qualité prix, hôtel très bien situé avec accès direct à un centre commercial de plus de 600 boutiques et restaurants. Chambre propre et confortable.

10/10 (非常に良い)

Dian、Bandung

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
hotel pop kelapa gading
Agak lama proses check in,overall is ok

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

8/10 (良い)

Mak Chui Lian

8/10 (良い)

MEILAN S C、Jakarta

良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス
Good place for taking rest while sick
I was sick and decided to spend 1 day staying at the hotel, overall good. But the toilet not really clean. The breakfast is very standard, we'll consider the price of the hotel.

8/10 (良い)

Dian、bandung

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
hotel pop kelapa gading
Lokasi strategis,tempat makan mudah

8/10 (良い)

Simon、Purwokerto.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel Yang Nyaman.
Saya bersama keluarga menginap hanya satu malam,terasa nyaman tinggal di Hotel Pop. Pasti saya akan kembali menginap lagi.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
方便逛街 ,環境整潔,服務熱誠
緊鄰Mall of Kelepa Gading方便逛街購物,居住環境整潔安靜,服務人員專業熱誠,是值得推薦的平價旅店.因為以環保為訴求,記得自備牙刷 牙膏.拖鞋及刮鬍刀.

2/10 (非常に不満)

Yushu、臺灣

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
記得帶牙刷牙膏和泡麪來住的飯店
位置方便,設備不佳,早餐是最大敗筆。
adiからの返信 (投稿日 : 2015 年 12 月 5 日)
Dear Valued Guest, Thank you very much for staying with us and taking the time to share your comments. Our Guests feedback is our most precious source of information in order to improve our service and facilities. ​Kindly be noted that we provide Bathroom kit with only IDR 10,000/pouch , including 2 dental kit, 1 shower cap, 1 soap, 1 hair & body shampoo and cotton buds. ​It can be purchase upon check-in at our Front Office.​ Our commitment is indeed to keep on improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we indeed look forward to welcoming you again in the near future. Warmest regards, Adi Budiarto Assist. Hotel Manager

10/10 (非常に良い)

Cathrine、Medan

良かった点 : スタッフとサービス、施設のコンディションと設備
Nice Hotel
Nice place to stay and easy access to Kelapa Gading Mall.

10/10 (非常に良い)

Chris Melvin、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Looking for a shopping getaway? Look no further!
Nicely furnished that hides the fact that it is a budget hotel. Its located next to the mall so its convenient to go shopping.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4 days 3 night business trip (from Malaysia)
Employees are very helpful and friendly. Unfortunately, each night, my room card will expire and i need to return to lobby to renew my card. i was able to go up the elevator, but not be able to enter my room. BEST thing was the bed.. The bed is unexpectedly super comfortable. 4.8/5.0 =)

4/10 (不満)

Henny、Australia

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
awful customer service (front desk)
Hotel is placed strategically closed to the Gading mall. Service however is very bad! When we checked in yesterday it took them bout 20 mins to served the person before us. When they checked us in, it took them about the same too. No mention of what level the room is, what's the wifi, any breakfast available, where the restaurant is, etc. Just now we had my husband passport dropped off at the front desk as we were out and we've queued for like half an hour and being skipped of service by the receptionists a few times. Even the security knew we were waiting for awhile already. No apologies made whatsoever. They really need their staffs to be trained better how to give a good customer service. For a little bit more you can go to other hotel with excellent customer service!!!!
adiからの返信 (投稿日 : 2015 年 11 月 7 日)
Dear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading during your stay in Jakarta, and be certain that we appreciate the time you took to share your review about our Hotel and its surrounding area. Kindly accept my sincere apologies for the inconvenience experience you had upon checked in process. Our customer’s feedback is our most precious source of information, and training is one of major concerns, in order to continuously trying to improve our services and facilities. Once again, thank you very much and we look forward to having the pleasure to welcome you again in the near future. Warmest regards Adi Budiarto Asst. Hotel Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Untuk rate dan kondisi hotel,kami amat puas. Karena selain bersih, area sekitar hotel yg menyatu dg mall kelapa gading menjadikan Pop hotel ini patut dijadikan pilihan.

6/10 (普通)

junyong

6/10 (普通)

宿泊されたお客様

気になった点 : 客室の快適度
fridge
i wish they provide fridge in room

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Sugiarto、Bekasi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good
thumbup

8/10 (良い)

herry、banjarmasin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
dekat bingit
Dekat sekali mau ke mall kelapa gading,strategis banget,top deh kalo lokasi.sarapan yang perlu perbaikan menu

8/10 (良い)

Irene Mariani、Singapore

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Fantastic
Menyenangkan,karena selain menyatu dg mall Kelapa Gading,Pop hotel bersih,nyaman dan harganyapun sangat bersahabat..saya akan dengan senang hati merekomendasikan Pop hotel kepada teman2 dan kerabat saya.

6/10 (普通)

Ken、Jakarta

POP Kelapa Gading
Please inform that the 3rd floor connected to that shopping mall and need more parking space that dedicated for hotel guest. Need improvement and it's OK for 3 months operational Hotel.