Dear Takaharu, Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. However, we do really apologize for the smoking room availability since we have limited for the smoking rooms. We look forward to welcoming you and the team again soon.Best Regards,Rury MashuriGeneral Manager

Dear Masaru, Thank you for the 10 out of 10 rating. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Rury MashuriGeneral Manager

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rury Mashuri,General Manager

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Eng,Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Ardin EdharFront Office Manager

Dear Gido, Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Ardin EdharFront Office Manager

Dear Ricardo, Thank you for the kindest review about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Ardin EdharFront Office Manager

Dear Paul,Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ardin E.Front Office Manager

Dear Teerapon, Thank you for the highest rating about your visit to our Hotel Mercure Tangerang BSD City. I am happy to know that you are satisfied with our services and facilities. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Rury MashuriGeneral Manager

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ardin E.Front Office Manager

Dear Kiah Hua,Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Rury Mashuri,General Manager

Dear Frans, Thank you for leaving us your feedback about your recent stay at Mercure Tangerang BSD City. We are grateful to have you here and we appreciate your honest opinion. We are glad that you were pleased with the room itself and the newness of it. We understand that this may be inconvenient but we apologize if there was a misunderstanding regarding the bed type you requested. We would also like to apologize for the unavailability of certain drinks in our bar, such as Bintang and Heineken, as well as the issue with the bathroom light switch not working. At Mercure Tangerang BSD City, we strive to provide excellent customer service and an enjoyable experience for all our guests. We take into consideration all feedback received and use it to further improve our services and facilities in order to give guests a pleasant stay. Again, thank you for choosing Mercure Tangerang BSD City and we hope you enjoyed your time here overall. Please do not hesitate to reach out if anything else arises from your stay or if there is anything else we can do for you. Sincerely, Management

Dear Juliana Commers,Thank you so much for taking the time to write a review about Mercure Tangerang BSD City. We appreciate your feedback, both positive and constructive.We are glad to hear that you found our hotel to be a great choice overall. We take great pride in providing our guests with an enjoyable stay and we are delighted that you enjoyed your experience with us. We understand that the location of our hotel may be inconvenient for some guests as it is located outside of Jakarta, but we strive to ensure that all of our guests have access to a convenient transportation option while staying here. We offer an airport shuttle service and have partnered with taxi services for easy transfers between airports in Jakarta and our hotel. At Mercure Tangerang BSD City, we are dedicated to providing excellent service and amenities for all of our guests so they can enjoy their stay in Tangerang BSD city with ease and comfort. We want them to feel at home while away from home, so we aim to create an environment of hospitality, warmth, and reliability. Once again, we thank you for your feedback! Sincerely, MERCURE TANGERANG BSD CITY MANAGEMENT

Dear Kwok Chu,We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rury Mashuri,General Manager

Dear Raden Umali, Thank you for taking the time to tell us about your experience at the Mercure Tangerang BSD City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Rury Mashuri,General Manager

Dear Christopher, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rury Mashuri,General Manager

Dear Ee Ling, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rury Mashuri,General Manager

Dear Adrian, Thank you for the 8 out of 10 rating. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Rury MashuriGeneral Manager

Dear Zi Yong, Thank you for the 10 out of 10 rating. Your kind comments on the level of services by the teams are much appreciated and have been shared with them. We look forward to welcoming you and the team again soon.Best Regards,Rury MashuriGeneral Manager

Dear Shenghsi, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Lye Him, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Daniel, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Ruben, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Mr Peter, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Widjoyo, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Leopoldo, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Budi, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Elia, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Luthfi, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager

Dear Dwipa, We very much appreciate your comments regarding your stay at the Mercure Tangerang BSD City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ardin EdharAssistant Front Office Manager