Dear Mr. Tomohisa,Thank you for taking your time to tell us about your experience at Mercure Jakarta Sabang. We are sorry that you experienced something that did not meet your expectations; Please allow us to express our sincere apologies.At Mercure, we strive to provide better service to every guest. Therefore, your opinion is very important to us. We thank you for your willingness to give us suggestions and we hope that it can be better in the future.Best regards,Winaryo WasdiResident Manager

Dear Mr. Ikeda,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Tadayoshi,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Tadao,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Yuichiro,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Tomohisa,Thank you for reviewing your stay at Mercure Jakarta Sabang. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality.Would you mind to share your details of experience to fom@mercure-jakarta-sabang.com , due to you gave us an average score.This is in order for our improvement and also known the roots of your concern, for better understanding. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Guest, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo - General Manager

Dear Hajime, Many thanks for your comments following your recent stay with us at Mercure Jakarta Sabang. We hope that we will have the privilege of welcoming you back again in the future. Kind regards, Gunawan Widodo - General Manager

Dear Isono, Many thanks for your comments following your recent stay with us at Mercure Jakarta Sabang. We hope that we will have the privilege of welcoming you back again in the future. Kind regards, Gunawan Widodo - General Manager

Dear Kunita, Thank you for your recent stay and comment being made during your stay. We are glad that you had a wonderful time in Jakarta! Your comment have been shared to all of our team and we are so happy to hear it. We hope to have you stay with us again in the future. regards, Gunawan Widodo - General Manager

Dear Guest, We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Kind regards, Gunawan Widodo

Dear Guest, I personally would like to apologize that your experience at our hotel was not up to your expectations. We always try to provide each guest with excellent service and unfortunately we were not able to achieve it with you. Regarding to the hot water, it has been communicated to department related and will be an important note to take. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Sincerely, Gunawan Widodo - General Manager

Dear Guest, We thank you very much for your review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction. Hope we have the opportunity to welcome you back in the future. Sincerely, Gunawan Widodo, General Manager

Dear Yanni, Thank you for staying at Mercure Jakarta Sabang, and be certain that we highly appreciate the time you took to share your review. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo General Manaager

Dear Kunita, Thank you for staying with Mercure Jakarta Sabang and it always been our great pleasure to have you as our guest. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo, General Manager

Dear Guest, thank you so much for giving your review about Mercure Jakarta Sabang. Our hotel located in heart of Jakarta, it's easy to access and near with tourist attraction as entertainment, culinary, historical, and also closed to business district. We are delight to welcoming you again to Mercure Jakarta Sabang. Kind regards, Gunawan Widodo, General Manager

Thank you so much for sharing your experience during the stay. We are happy to know that overall, you meet your expectation. Apology for the inconvenience regarding the Blue Bird, actually this issue is uncommon situation we had but we would definitely follow up this issue. We look forward to welcoming you back to our hotel in near future. Best Regards, Amrizal Asst.FOM

Dear Guest, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Regards, Riganda Togatorop General Manager

Dear Reviewer, We really happy to hear that you have enjoyed your stay with us. We thank you as well for taking time to share your good experience. We will share this review to all the team for our encouragement to strive to provide excellent service to all the guests. Your comment is noted, appreciated and are most helpful. We will do our best effort to continue to improve and enhance our guest experience. Hoping to welcome you back soon and experience again our service excellence. Kind regards, Riganda Togatorop General Manager

Dear Mr/Ms, Thank you for staying with Mercure Jakarta Sabang and it always been our great pleasure to have you as our guest. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at Mercure Jakarta Sabang soon. Best regards, Riganda Togatorop General Manager

We are more than just excited and thrilled that you enjoyed your visit to Jakarta as well as your stay with Mercure Jakarta Sabang. Our strategic location is indeed one of our selling point, not only nearby with Monas, our National Monument, but also with several shopping destinations such as Grand Indonesia Shopping Town and Sarinah Department Store. On the other hand, we also hope that you could feel the Indonesian warmth delivered by our staffs. We look forward to have you back and be your home away from home here in Jakarta. With best regards, Riganda Togatorop General Manager

Dear Mr Tsutomu On behalf of the management and staff of Mercure Jakarta Sabang, we would like to thank you for staying with us during your visit to Jakarta. Certainly we are very eager to have you back with us, anytime you are back in town. With best regards, Riganda Togatorop General Manager

Dear Mr/Mrs We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang Hotel. It is always a pleasure to receive positive feedback Kindly let us, all the staff and management of Mercure Jakarta Sabang express our gratitude to you for staying with us and sharing your feedback, especially for give highly recommend for our hotel. for Busines center will be help by our front desk but we still project to make bussines center room.We look forward to welcoming you back to Mercure Jakarta Sabang soon. With best regards, Riganda Togatorop General Manager

我々は非常にメルキュールジャカルタサバンホテルでのご滞在についてのご意見に感謝します。常に正のフィードバックを受信するための喜びです。私は、私たちのチームとご意見を共有します。私たちは継続的に当社のサービスの質を向上させるために努力として、このフィードバックは私たちのスタッフのすべての励みとなることを確信しています。あなたの経験を共有するためのありがとうございました、と私たちはあなたの次の訪問は、前の1ほど快適なことを願っています 敬具 Riganda Togatorop ゼネラルマネージャー

Dear Mr/s Anonymous, Thank you very much for staying with Mercure Jakarta Sabang during your visit to Jakarta. We look forward to welcoming you back to Mercure Jakarta Sabang at the soonest. With best regards, Riganda Togatorop General Manager

Dear Mrs. Meidy Yennita,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience during your stay had fallen short of your expectations.Nonetheless, we acknowledge that our team could have been more prompt with their service during your time at our hotel to ensure that your overall stay experience had been a seamless one. Please accept our sincere apologies for this shortfall.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit.Yours Sincerely,Winaryo WasdiResident Manager

Dear Mr. Stephen,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Robert,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Valued Guest,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Valued Guest,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr Shawn,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the inconvenience during your meeting break lunch. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Jeremy Kee,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience during your stay had fallen short of your expectations.Nonetheless, we acknowledge that our team could have been more prompt with their service during your time at our hotel to ensure that your overall meeting experience had been a seamless one. Please accept our sincere apologies for this shortfall.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit.Yours Sincerely,Winaryo WasdiResident Manager

Dear Mr Jeremy,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our hotel.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologize for the inconvenience during your breakfast time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear KK,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious foodWe are also glad that our staff's hospitality, well-appointed rooms in one of our signature game room, had complemented well to provide you with an exceptional stay with us. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Mr. Anthony George,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience during your stay had fallen short of your expectations.Nonetheless, we acknowledge that our team could have been more prompt with their service during your time at our hotel to ensure that your overall meeting experience had been a seamless one. Please accept our sincere apologies for this shortfall.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit.Yours Sincerely,Winaryo WasdiResident Manager

Dear Mr Bastiaan,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our staff, food and parking area area had fallen short of your expectations.Nonetheless, we acknowledge that our team could have been more prompt with their service during your time at our hotel to ensure that your overall stay experience had been a seamless one. Please accept our sincere apologies for this shortfall.With the aim of our improvement in the future and also as a form of the importance of your input for us, kindly send us the details of your experience into fom@mercure-jakarta-sabang.comPlease rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit.Yours Sincerely,Winaryo WasdiResident Manager

Dear Mr Satoshi,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our hotel.We are also glad that our staff's hospitality had complemented well to provide you with an great stay with us. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Wei Khen,Thank you for reviewing your stay at Mercure Jakarta Sabang. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Fiona,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our breakfast.We regret to learn that your experience related with our Air Conditioning had fallen short of your expectations, Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Once again thank you very much for your feedback to us and we do apologies any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Winaryo WasdiResident Manager

Dear David Wallace,Thank you for reviewing your stay at Mercure Jakarta Sabang. We regret to learn that your experience related with our services had fallen short of your expectations.Nonetheless, we acknowledge that our team could have been more prompt with their service during your time at our hotel to ensure that your overall stay experience had been a seamless one. Please accept our sincere apologies for this shortfall.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Winaryo WasdiResident Manager

Dear Steve,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of location wise, that complemented well to provide you with an exceptional stay with us. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager

Dear Lorna,Thank you for reviewing your stay at Mercure Jakarta Sabang. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality. And I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager