Dear Mr. Takuya Katayama, Thank you for taking the time to give us review. We are pleased to see that you had a great stay. Your review is very much appreciated. We are looking forward to welcoming you back at Four Seasons Hotel Jakarta.Warm regards, DillaGuest Experience Manager
10/10 (非常に良い)
Mami
2023 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mami
2023 年 7 月に 1 泊滞在
Dillaからの返信 (投稿日 : 2023 年 7 月 19 日)
Dear Ms. Mami, Thank you for taking the time to give us review. We are pleased to see that you had a great stay. Your review is very much appreciated. We are looking forward to welcoming you back at Four Seasons Hotel Jakarta.Warm regards, DillaGuest Experience Manager
8/10 (良い)
takehiro
出張, グループ旅行
2022 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
素晴らしいホテルでした
takehiro
2022 年 5 月に 2 泊滞在
10/10 (非常に良い)
masahiro
カップルで旅行
2022 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
フロントの対応が丁寧。
メッセージチャットでは、日本語での応対も可能でした。
masahiro
2022 年 1 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2020 年 5 月 26 日
宿泊されたお客様
2020 年 5 月に 2 泊滞在
YKからの返信 (投稿日 : 2020 年 6 月 2 日)
Dear Valued Guest,
Thank you for your kind feedback, we really appreciate it. I notice that you give us 3 out of 5 in your ratings with no additional information. We would like to know how can we deliver better, if you don't mind to give us more information on this, that would be very helpful for us.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for your kind rating, we really appreciate it.
We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設、スタッフ共 素晴らしいです。 流石 フォーシーズンズ。
宿泊されたお客様
2019 年 10 月に 2 泊滞在
YKからの返信 (投稿日 : 2019 年 10 月 27 日)
Dear Valued Guest,
Thank you for your kind review, we really appreciate it.
We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
Dear Mizuki sama,
Thank you for your kind review, we really appreciate it.
We do take pride as one of the most spacious suites in town and humbled at the same time that you enjoyed your stay on our Club Premier Suite.
We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
We appreciate your feedback, although you enjoyed your stay and the ease of our Premier Club benefits, we are genuinely concern on your arrival experience.
We will surely look into this and ensure everything is well maintained.
We look forward to welcoming you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
出張
2019 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
全ておいて満足する内容でした。
また泊まりたいです。
宿泊されたお客様
2019 年 8 月に 1 泊滞在
YKからの返信 (投稿日 : 2019 年 8 月 13 日)
Dear Valued Guest,
Thank you for your kind feedback, we really appreciate it.
We hope to welcome you back again in the near future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スタッフの方達が親切で凄く良かったです。
宿泊されたお客様
2019 年 7 月に 2 泊滞在
YKからの返信 (投稿日 : 2019 年 7 月 18 日)
Dear Valued Guest,
Thank you for your kind rating, we really appreciate it. We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
8/10 (良い)
宿泊されたお客様
2019 年 6 月 8 日
宿泊されたお客様
2019 年 6 月に 1 泊滞在
YKからの返信 (投稿日 : 2019 年 6 月 10 日)
Dear Valued Guest,
Thank you for your kind rating, we really appreciate it. We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for your kind feedback on your recent stay.
We understand your concern and we will look into it to ensure it was a glitch.
Hope to see you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
8/10 (良い)
Qpsan
グループ旅行
2019 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
非常に良いホテルです。
Qpsan
2019 年 5 月に 3 泊滞在
YKからの返信 (投稿日 : 2019 年 5 月 13 日)
Dear Qpsan,
Thank you for your kind rating, we really appreciate it. We hope we will be able to welcome you again in the future.
Warm Regards,
Yonatan Kachko
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good service
宿泊されたお客様
2019 年 3 月に 1 泊滞在
CPからの返信 (投稿日 : 2019 年 3 月 18 日)
Dear Valued Guest, Thank you for taking your time to give us your feedback. Your appreciation towards our services and employees means a lot to us. We hope to be able to welcome you back in the future. Warm Regards, Christian Poda General Manager Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for taking your time to give us your feedback.
Your appreciation towards our services and employees means a lot to us.
We hope to be able to welcome you back in the future, whether for another Valentine's Day or any other visitation to Jakarta.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for your kind feedback on your recent stay.
We understand your concern, and thank you for sharing your feedback with us and hope to see you again in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for taking your time to give us your feedback.
Your appreciation towards our services and employees means a lot to us.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
8/10 (良い)
宿泊されたお客様
2019 年 1 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 12 月に 2 泊滞在
CPからの返信 (投稿日 : 2019 年 1 月 7 日)
Dear Valued Guest,
Thank you for taking your time to give us your feedback.
Your appreciation towards our services and employees means a lot to us.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2018 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高なおもてなしで非常に満足できました
宿泊されたお客様
2018 年 12 月に 1 泊滞在
CPからの返信 (投稿日 : 2018 年 12 月 19 日)
Dear Valued Guest,
Thank you for taking your time to give us your feedback.
Your appreciation towards our services and employees means a lot to us.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Kazumi san,
Thank you for taking your time to give us feedback.
Your appreciation towards our services means a lot to us.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2018 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 11 月に 2 泊滞在
CPからの返信 (投稿日 : 2018 年 11 月 7 日)
Dear Valued Guest,
Thank you for taking your time to give us feedback.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Yahagi san,
Thank you for your feedback.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
Thank you for taking your time to give us feedback.
We look forward to welcoming you back.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2018 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 9 月に 1 泊滞在
CPからの返信 (投稿日 : 2018 年 9 月 17 日)
Dear Valued Guest,
Thank you for taking your time to give us feedback.
Your appreciation towards our services means a lot to us.
We hope to be able to welcome you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
宿泊されたお客様
2018 年 7 月 24 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 6 月に 1 泊滞在
Christian Podaからの返信 (投稿日 : 2018 年 7 月 25 日)
Dear Valued Guest,
Thank you for taking your time to write back to us. We hope we would be able to welcome you again in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Yagi,
Thank you for sharing your experience with us. It is such a pleasure to know that you had a nice stay. Looking forward to welcoming you back in the future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Kake,
I am very disappointed to hear the shortfall that you experienced while visiting us. Clearly, this was not the Four Seasons experience you were anticipating and I sincerely apologize for failing to meet your expectations.
If I can be of assistance in any way, please do not hesitate to contact me directly so that I may personally handle your request.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear bim sama,
We appreciate your effort taking your time to give us the rating for your recent stay with us.
As we continuously improving on areas in need for an excellence stay experience, your feedback are valuable for us to keep the highest level of service.
Allow us to relook to the concerned area and hopefully we will be able to host you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear ttagu sama,
We appreciate your effort taking your time to give us the rating for your recent stay with us.
As we continuously improving on areas in need for an excellence stay experience, your feedback are valuable for us to keep the highest level of service.
Allow us to relook to the concerned area and hopefully we will be able to host you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Ayu san、
最近のご滞在の評価をお寄せいただき、ありがとうございます。
卓越した滞在経験のために改善が必要な分野を継続的に改善していく中で、あなたの親切なフィードバックは貴重です。
近い将来に再びあなたをホストできることを願っています。
宜しくお願いします、
Christian Poda
General Manager
Four Seasons Hotel Jakarta
10/10 (非常に良い)
Amy、indonesia
2017 年 8 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent!!
The room is excellent and breakfast is so delicious. We can eat bread, salad, pancake, waffles, fruits, omelette etc... and also drink coffee, tea , and fresh juices. There are stools in elevators. We enjoyed its atmosphere until check out 12:00 pm.
Amy
2017 年 8 月に 1 泊滞在
CPからの返信 (投稿日 : 2017 年 9 月 1 日)
Dear Ms. Amy,
We appreciate your effort taking your time to give us the rating for your recent stay with us.
Happy to hear that you are enjoying your stay with us. Hopefully we will be able to host you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Yuji san,
We appreciate your effort taking your time to give us the rating for your recent stay with us.
Happy to hear that you are enjoying your stay with us. Hopefully we will be able to host you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest,
We appreciate your effort taking your time to give us the rating for your recent stay with us.
Happy to hear that you are enjoying your stay with us. Thank you for the constructive feedback you have shares, our aim is to better ourselves and to provide the most excellence experience for our guests.
Hopefully we will be able to host you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Kunio,
Thank you for your feedback during your last stay. We are glad to know that you had the best experience with us. Once again, happy birthday to you and looking forward in welcoming you again in the near future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Valued Guest, Thank you so much for giving your feedback. We look forward in welcoming you again in the near future.
Best Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
Dear Nas,
Thank you for taking time to write back to us. It is a pleasure to know that you had a great time with us and have faith in Four Seasons brand. We hope we will be able to welcome you again in the near future.
Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta
8/10 (良い)
Mario
2024 年 4 月 24 日
Mario
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
DELPHINE
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
DELPHINE
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Roy
出張
2024 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Roy
2024 年 2 月に 7 泊滞在
10/10 (非常に良い)
Sun Tae
出張, 家族旅行, グループ旅行
2024 年 2 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay at Four Seasons Hotel Jakarta was exceptional. The staff's professionalism and attention to detail made me feel truly valued. The luxurious room, exceptional dining options, and top-notch wellness facilities exceeded my expectations. The central location was convenient for exploring the city. I highly recommend this hotel for a truly memorable and luxurious experience in Jakarta.