Solo en la hab 208 la cama se quebró. Y la nueva habitación que nos dieron tenía fuerte olor a humedad (110) por lo demás todo genial y el personal muy amable. Rica comida y excelentes tragos
Ernesto
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jacqueline
2024 年 3 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente ubicación, personal amable y ambiente muy acogedor . Hermoso lugar
Jacqueline
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Francesco
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
we were very happy with the hotel, the room was very clean, pool was great, we had lunch in the restaurant overlooking the sea. the staff was very friendly and professional. this one of the nicest hotel that we have stayed in the two weeks in Costa Roca. i would recommend it. there was a restaurant 5 minutes away called Animal, that was also an excellent place comfortable and
Francesco
2024 年 3 月に 1 泊滞在
4/10 (不満)
Luis
家族旅行
2024 年 3 月 2 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Me dieron una habitación de las más malas
El aire acondicionado no enfría y la cama está pegada a la pared por lo que para salir hay que arrastrarse por la cama
Cuarto diminuto e incómodo
Estoy seguro de qtw me dieron ese cuarto por haberlo comprado con Expedia
Luis
2024 年 3 月に 1 泊滞在
6/10 (普通)
Gzim
カップルで旅行
2024 年 2 月 23 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff are awesome, you cant expect any better service anywhere , super friendly easy going and helpful , the rooms don't have anything at all and are old
Gzim
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Julee
2024 年 2 月 21 日
Julee
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Victor
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Victor
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Melissa
カップルで旅行
2024 年 2 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only good thing about this place is that room 201 has the upper balcony that overlooks the ocean.
Now the Cons: our balcony sliding door didn't lock. So essentially anyone from the beach could walk up and climb up on our deck and open the sliding glass door. We didn't feel secure and I didn't trust my belongings there while I was away. I told the front desk guy about it and he came to my room with the maintenance guy and they couldn't fix it. He said we'll get you a stick. It took over an hour and a text to him asking if he was going to bring down a stick to secure the door. Finally the maintenance guy came and gave my husband a broom handle. The damn stick was too long to wedge in door jam! My husband texted the front desk guy and said the stick is too long and doesn't work. He read the message and chose to ignore us the rest of the night. So I ended up taking a wooden chair and wedging it in the door jam to secure it while we slept. We didn't feel safe so we left the next day. The hotel manager was there and asked us why. We told him our reasons and he never offered to refund us our money for the second night we paid for. I was just done with them.
The room itself was fairly clean. Bare bones minimum. The shower drain was gross with a busted metal cover. The curtain on the broken sliding back door had black mold growing on it.
The food is not good. The service at the restaurant was good. They were nice. Front desk guy was super rude.
Melissa
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
geovanny、san diego
家族旅行
2024 年 2 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very new construccion. Very clean and supee close to the ocean......