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モーテル 6 ジャクソンビル、フロリダ - オレンジ パークの口コミ

2 out of 5
モーテル 6 ジャクソンビル、フロリダ - オレンジ パーク
6107 Youngerman Circle, Jacksonville, FL

口コミ

6.0
評価 10 - 1002 件の口コミ中 218 件が非常に良い" "
評価 8 - 1002 件の口コミ中 212 件が良い" "
評価 6 - 1002 件の口コミ中 151 件が普通" "
評価 4 - 1002 件の口コミ中 125 件が不満" "
評価 2 - 1002 件の口コミ中 296 件が非常に不満" "

6.2/10

清潔度

7.0/10

スタッフとサービス

5.2/10

設備とサービス

5.8/10

施設のコンディションと設備

5.6/10

環境への配慮

口コミ

8/10 (良い)

Stacy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Waiting for the pool to open!!!we all NEED THAT POOL due to the 90 degree weather here.
2024 年 5 月に 7 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for your feedback!

10/10 (非常に良い)

Brooke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Brooke

2024 年 5 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback!

10/10 (非常に良い)

Brooke

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have a Frenchie that goes everywhere with me so I stay here when I am in Jacksonville westside. For their pet policy and friendly staff. Property is constantly being improved. New air conditioners. Pool is being ready for summer. Monisha and lanisha always have a great attitude and make checking in a breeze.
2024 年 5 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback!

10/10 (非常に良い)

Brooke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay. Office and service staff are both amazing. Always smiling and with a great attitude
LaNisaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your feedback!

2/10 (非常に不満)

Michael

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No cold water in bathroom sink. Sink faucet sprayed water all over walls and floor. No microwave even though I paid extra to book room with microwave. Feet were black from grime even though I only took shoes and socks off in room. No stopper in sink. Missing toilet lid. Switches had no effect on lights. Some were always out. Some were always on. Stayed three days and room was never cleaned, trash un emptied. Spoke with general manager morning after the first night. She assured me all would be fixed. That night when I came back to the room NOTHING had been done.
2024 年 5 月に 3 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your feedback!

8/10 (良い)

Herman

None
2024 年 5 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for you feedback!

10/10 (非常に良い)

Brooke

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 15 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 (非常に良い)

Stacy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This motel HAS the BEST STAFF! The GM is thoughtful & kind and MOST IMPORTANTLY ON TOP OF HER GAME! Sgmhe handles her business. And Alley in Housekeeping IS WONDERFUL!!! She TOTALLY LOOKS OUT FOR YOUR AND NEVER FORGETS ANYTHING!!! She IS ONE of HARDEST WORKING women I've ever seen. They are getting the pool to open which I can't wait since its starting to get HOT!
2024 年 5 月に 7 泊滞在
Lanisa からの返信 (投稿日 : 2024 年 5 月 11 日)
Thank you for your feedback!

2/10 (非常に不満)

Abraham

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was probably one of the worst hotels i've ever stayed at and i've stayed in some bad ones. First off the room was dirty and I mean really, really dirty. I spilled a small amount of water on the floor and went to wipe it up with the towel and it was literally covered in dirt. On top of that, the sheets were also dirty when I got to the room, they had stains all over them. On top of that, there were no lamp shades in the room. They didn't give out blankets. All you got was 2 sheets, 2 pillows. There are no phones in the rooms. My toilet was leaking and they had just thrown towels on the floor to soak it up next to the toilet when I got To the room. All in all, this definitely was the worst hotel I've stayed in. I would not suggest it to anyone unless you absolutely have to. And there's no reason you have to. There's like 6 other hotels around there. If I hadn't already paid for my room in advance, I wouldn't have stayed.
2024 年 4 月に 4 泊滞在
Lanisa からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your feedback!

6/10 (普通)

Eugene

家族旅行
気になった点 : 施設のコンディションと設備
Roaches
2024 年 3 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for feedback!

2/10 (非常に不満)

Ana Maria

2024 年 4 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your feedback!!

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 27 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love ❤️ staying here @ Motel 6 because the staff is AMAZING and im not just saying that. Every single person that works here is SPECIAL in their own way!!! And this hotel is so close to shopping and a grocery store. And the rates you can't beat. So do me a favor and come stay a night.
2024 年 4 月に 3 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 24 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

8/10 (良い)

Brooke

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
LaNisaからの返信 (投稿日 : 2024 年 4 月 24 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

4/10 (不満)

George

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
First room had not been prepared with no sheets on bed. 2nd room had floor tiles popping up from water damage
2024 年 4 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 20 日)
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better.

2/10 (非常に不満)

Chad

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
1st room they gave me didn’t have sheets or pillows. So they gave me a different room. That room only had one thin sheet, tv didn’t work, bathroom light didn’t work, my feet were dirtier when I got out shower, roach crawled across floor a few times, shelf was on floor next to bed because it was torn off wall and drug dealers were in parking lot. Worst hotel experience in 19 years of working on the road
2024 年 4 月に 1 泊滞在
Lanisa からの返信 (投稿日 : 2024 年 4 月 14 日)
We apologize for any inconvenience you experienced at our property. We will get with our housekeeping department to ensure this will not happen again.

2/10 (非常に不満)

Stephanie

2024 年 4 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 5 月 3 日)
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better.

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : スタッフとサービス、設備とサービス
My stay at Motel 6 has been GREAT! Im getting excited because the staff is cleaning the pool . It will be opening soon
2024 年 4 月に 7 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 11 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 (非常に良い)

Stacy

2024 年 3 月に 3 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 24 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

6/10 (普通)

Sandy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was booked through Expedia. The area, staff and room was convenient. I did have to leave two weeks before my depart date, and unfortunately they do not honor refunds.
2024 年 3 月に 28 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 4 月 2 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

10/10 (非常に良い)

Stacy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
How close to a Shopping Center with a Publix, Dollar Tree 🌳, TJ Maxx, etc. That's so convenient and easy 😀. The Management and staff here ARE WONDERFUL!!! Always a pleasure..
2024 年 3 月に 4 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 29 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

2/10 (非常に不満)

John

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we arrived at 10pm after making a reservation 20 minutes earlier, we were met with a sign that said, "Sold out. Contact whom you book with for refund if you have reservation. No staff appeared to be at the property. The night bell had no effect. We had to find another place to stay.
2024 年 3 月に 2 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Kimberly, We apologies for any inconvenience you may have experience at our property. We could not express enough how sorry we are for your experience. This not a repersentation of Motel 6 Orange park. We ask that you would give us a chance to make this right.

4/10 (不満)

Matthew

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just a ghetto dive motel
2024 年 3 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 21 日)
The Management and Staff thank you for your Review.We are sorry you did not have a “GREAT” Stay with us as we try to give our guests a “GREAT” Stay every time.Thanks for letting us know about your stay as its thru our Reviews that helps us do better

10/10 (非常に良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the staff here at Motel 6.
2024 年 2 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 (良い)

Stacy

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 7 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 21 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

4/10 (不満)

Scherrie

カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Reserve a room with double beds had only a towel and wash cloth call front desk was told only manager have the key for linen so waited till the next morning called front desk manger was there but she left already waited for linen till noon when the house keepers come in at 9 or 10 there’s no phone in room to call front desk used cellphone
2024 年 3 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Scherrie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 (非常に不満)

Sarah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I could not check in
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Sarah,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 (不満)

Mac

気になった点 : 清潔度、スタッフとサービス
Floors dirty no toilet paper was beign kicked out since 9 am
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Mac,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 (不満)

James

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
👎
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi James,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 (非常に不満)

Katie

気になった点 : 清潔度、施設のコンディションと設備
Roaches
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Katie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 (非常に良い)

Kimberly

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Property is old and has flaws but the price and customer service makes it all worth it! The GM is the best and made sure my stay with my children was safe and made sure our room was close to the office. The housekeeper Angie is so friendly and on her job! Definitely would be my first choice of budget stays!
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Kimberly,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 (非常に良い)

Arian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Hi Arian, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 (非常に良い)

Stacy

2024 年 2 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 21 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

8/10 (良い)

Stacy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice that this hotel is very close to many restaurants and shopping stores like T.J. Maxx.
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi StacyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 (非常に不満)

William

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Homeless people everywhere, people walking around at 4am looking for trouble.....
2024 年 2 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Hi William,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 (非常に良い)

Stacy

ペット同伴の旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great and Friendly staff 👍. Quick with any kind of service needed such as getting new towels and any questions I may have. Thank 😊 You
2024 年 1 月に 7 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi StacyWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 (非常に不満)

tyler

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff is rude and the area is trashed
2024 年 1 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Tyler,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 (非常に良い)

Motiree

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is wonderful. Helps no matter what the problem is. Donna is a great manager. And Kandy is a terrific assistant manager
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Motiree,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 (非常に良い)

Robert、DOVER

良かった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Jeremy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

John

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Got my full refund thankfully. Everything was disgusting. Roaches everywhere, bodily secretions on everything, doors that don't lock, crackheads around.
2023 年 12 月に 11 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 1 月 17 日)
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 (普通)

Kay

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff is amazing and work with you to make sure you're satisfied.
LaNisaからの返信 (投稿日 : 2024 年 3 月 21 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

6/10 (普通)

Hannah

良かった点 : 客室の快適度
気になった点 : 清潔度
2023 年 12 月に 1 泊滞在

6/10 (普通)

Kay

2023 年 12 月に 3 泊滞在

4/10 (不満)

Leslie

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Rachel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No no no
I WOULD ADVICE YOU TO STOP OFFERING THIS PLACE ON THE APP THERE WERE DRUG DESLS I HAD TO CHANGE ROOMS 3 times and the room I ended up in was invested by roaches noseems and wasn’t even clean I had people outside my room at all hours of the night I was asked by staff if I had weed and pain pills some guy asked me about crack and finally my next door neighbor was knocking on my door trying to find out if I smoked crack or if he could come in and smoke the drug deals were all the time but Maria was a great front desk person and the security guard was very kind the only two people were very nice
2023 年 12 月に 2 泊滞在
Brand Experience Team からの返信 (投稿日 : 2024 年 1 月 3 日)
Hi Rachel, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

2/10 (非常に不満)

Truc Mai

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This motel was the worst motel that I have stayed. There were no trash bags, no bath towels in the room. The refrigerator didn’t work, broken remote control to turn the TV on. The bedsheets were stained, smells. The motel was broke down badly. No living/staying condition. The bathroom was supper dirty, stained, smells horrible. I couldn’t use the bathtub due to hairy and dirty stained on the shower curtain. Do not reserve this motel. There was no Number that I can rate this motel.
2023 年 12 月に 1 泊滞在
Brand Experience Team からの返信 (投稿日 : 2024 年 1 月 3 日)
Hi Truc, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 (普通)

John

気になった点 : 設備とサービス
You get what you pay for..not a great place but I didn't have any bad issues..room was clean and the wifi workec
2023 年 12 月に 1 泊滞在
LaNisaからの返信 (投稿日 : 2024 年 3 月 21 日)
The Management and Staff thanks you for you’re Review.We are glad you had a “Great Stay” with us.Thanks again for the Review

2/10 (非常に不満)

Nilton

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Me diero. 2 veces cuartos que estavan ocupado por otras personas. Ariesgando mi persona
2023 年 10 月に 1 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Nilton, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6