I am truly disappointed in this entire transaction. The hotel was booked back in July of 2022. Sometime during the hotel closed in January 2023 and no notification was sent to me letting me know about this. I was super lucky to be able to pivot and find another room at a different location. I wish there had been some communication about the closure. Hotels.com did come through in getting me a refund.
Peter
2023 年 1 月に 1 泊滞在
10/10 (非常に良い)
Brenda
家族旅行
2023 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed 2 nights. Bed smaller than expected, hot water took a few minutes to warm up, entry card/doors had technical issues. Overall a great location for the price. Staff was helpful and very polite. Would stay again in the future.
Brenda
10/10 (非常に良い)
Heather、Ochlocknee
出張, カップルで旅行
2023 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean and staff was friendly. It was easy to locate and close to shopping/dining options. 15 minutes from Mayo Clinic which was very convenient.
Heather
4/10 (不満)
Crystal
2023 年 1 月 3 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス
We had not toilet paper in room when we first checked in. Had to go to front desk to get it. We did not get room service for a two day stay. We left for the day and came back to a dirty room. Had to make my own bed. Had to go to the front desk to get towels and other supplies. I was told that they don't do maid service for two night stays. The breakfast bar was empty by eight in the morning. We will not stay here again.
Crystal
2022 年 12 月に 2 泊滞在
6/10 (普通)
Carolyn
2023 年 1 月 3 日
良かった点 : 客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Door key didn’t work … coffee not made till after 7 am carpets awful !!!! Hotel is old and needs lots of updates … overall stay was quiet though
Carolyn
2022 年 12 月に 3 泊滞在
4/10 (不満)
Kim
家族旅行
2022 年 12 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
First I called two day's before arrival to change from king bed to two queens. I was told my the lady that answered the phone that I could do it at check-in. Well we arrrivied and I requested the change and the lady said they were full and I could not change. The cleaning staff were still cleaning rooms at 5:00 pm. Needless to say they were not booked there were not many cars in lot. The carpet in rooms and halls were soiled the bathroom was not clean the entire place needs some attention. I stayed there 6 years ago and it was nice but now it is horrible. I stay at country inns when I travel but will not stay at the one on Salisbury Road in Jacksonville Florida again.
Kim
2022 年 12 月に 1 泊滞在
6/10 (普通)
MARGARET、MARCO ISLAND
2022 年 12 月 30 日
MARGARET
2022 年 12 月に 1 泊滞在
10/10 (非常に良い)
Jehree
2022 年 12 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Comfortable and clean but missing the amenities
Hotel was nice and staff was friendly, but the grab-and-go breakfast was disappointing during covid that would be understanding but today with the restrictions lifted the full buffet breakfast should have been available including the free newspapers and freshly warm cookies that is known by Country Inn & Suites. The gym also could have had more equipment
Jehree
2022 年 12 月に 2 泊滞在
6/10 (普通)
Dynita
2022 年 12 月 18 日
Got here and the King suite we reserved months ago was not available and we were not notified in advance. No snack machines only drinks and room had weird odor.