Sent this to the management property for improvements.
1. Upon arrival, on Saturday, the master bedroom toilet was leaking when one of us stepped in water on the floor; maintenance was present within 20min to fix the leak.
2. After returning from a 12h tour the next day (Sun), the 2nd BR toilet likely ‘ran’ the entire time we were gone as the flapper didn’t work to fill the secondary tank. Unless the flapper was manually held down, the fill tank would keep running. It was nearly 8pm on a Sun night, so we asked it be addressed on Monday morning, which it was.
3. Lack of maintenance / non-emergency items:
a. Kitchen:
i. Both burners on the right-side of the stovetop cannot work as the burner covers do not have the proper inserts/slats so the element cannot engage.
ii. Coffee pot works, but not the auto-timer.
iii. The steak knives were plentiful but dull; most exceptional was the masking-taped handle on a chef’s knife (which promotes bacteria growth and seems unprofessional).
iv. Dishwasher – even the second time; silverware did not come out clean and 20% of the dishes needed further washing.
v. Nice touch to give a 4oz bag of local coffee grinds but without filters – it was less special.
b. Living Room:
i. It was 81 degrees in the condo on the first day; quite uncomfortable without A/C; all but one day was comfortable (despite the reviews previously that it was cool enough without an A/C).
ii. Stairs/Living Room carpet, especially, needs cleaning.
c. Basement BR:
i. Bathtub drips unless adjusted a few times
ii. Shower curtain needs to be changed or extensively cleaned
d. Garage:
i. Appreciated being able to park there – no remote control offered
e. Front door:
i. The door handle does not latch/engage – the only way to lock it was the lock associated with the key panel (knob on inside, keypad on outside).
4. The lack of brooms, a vacuum, minor cleaning supplies was noticeable (commonly provided in the previous four VRBO units we’ve stayed in over the past 8 years).
5. Positive mentions:
a. The basement bed was firm and comfortable
b. There was enough dishes for up to 8 people
c. Walking distance to Snow King Resort (where I had friends staying for the week)