All guestrooms at Mata Butik Hotel have thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
Bir otelin en önemli fonksiyonu misafirlerine rahat bir gece uykusu uyutmaktir. Mata otel bu konuda sınıfta kaldı maalesef. Odada yorgan yoktu, istediğimizde ise bütün yorganlarin yikamada oldugu söylendi. Kasım sonunda pikeyle uyumak zorunda kaldık.
Personel güler yüzlü ve yardımcı. Restoran ambiyansi ve yemekler güzel, fiyatları da uygun. Kahvaltı kötü değil, ancak daha iyi olabilirdi.
宿泊されたお客様
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Metehan
家族旅行
2023 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Konum, düzen ve hijyen açısından çok memnun kaldık, tek eleştirim kahvaltı sırasında çay almak için bara yürümek zorunda kalmam oldu
Metehan
2023 年 10 月に 1 泊滞在
4/10 (不満)
Aoife
グループ旅行
2023 年 10 月 27 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Disappointed, potential but needs improvement
We arrived to a room that looked like it had been cleaned some time ago, the pillow had a dead bug on it and the floor looked to have dirt on it. We also found a big on one of our towels. The room was small and mattress did not feel good quality. We complained and the staff showed us alternative rooms which also had dirty floors like as if they had not been hoovered. We asked for a room to be cleaned that day. We then got an upgraded room which considering the hotel was not busy it would’ve been nice for them to have done automatically. The staff were helpful when we complained, however it would have been more pleasant if we didn’t have to complain. There’s also a lovely area by the river you can sit but the seat covers had been removed for cleaning hence there was very few pleasant areas to sit. The hotel should have a spare set of covers to apply if they plan to remove all available ones or alternatively clean half so people can still enjoy the seat and clean other half at another time. The breakfast which was included was pleasant and we also got a complementary Turkish coffee on arrival due to our discomfort with the room. The staff also had an issue holding our bags after check out, the were reluctant to take them, which you would imagine as a hotel that could provide this service.
Aoife
2023 年 10 月に 1 泊滞在
8/10 (良い)
Kaan
2023 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cok huzurlu ve keyifli bir hafta sonuydu basta Doğuş bey olmak uzere ilgi ve alakalari icin tesekkurler.