Non ce fermata di Taxi aspetti tanto per un taxi poi hotel quello che e. Costa tanto per soggiorno
Adem
2024 年 5 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 5 月 27 日)
Sayın Adem Bey,Eresin Hotels Topkapı'da bizimle konakladığınız ve konaklamanız ile ilgili nazik yorumlarınız için teşekkür ederiz .Değerli zamanınızı ayırarak deneyimlerinizi paylaştığınız için minnettarız. İstanbul genelinde bazı saatlerde taxi bulmakta sorunlar yaşanıyor maalesef. Konuyla ilgili olarak özürlerimizi kabul ediniz lütfenGelecekteki bir seyahatinizde sizi tesislerimizde tekrar ağırlamak bizim için bir zevk olacaktır.Saygılarımla,Osman BerkAsst. Gm Of Rooms
10/10 (非常に良い)
Alla
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were all so kind! Loved my stay!
Alla
2024 年 5 月に 3 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Guest,Thank you very much for rating your stay in Eresin Hotels Topkapi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you enjoyed your stay and our staff. We would love to have the chance to welcome you back in for another stay.With Best Regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Ronald
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay.
Ronald
2024 年 5 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ronald,We appreciate the great rating you have posted and look forward to welcoming you back at Eresin Hotels Topkapi in the near future.With best regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Kawa
家族旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All
Kawa
2024 年 5 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Kawa,We appreciate the great rating you have posted and look forward to welcoming you back at Eresin Hotels Topkapi in the near future.With best regards,Osman BerkAsst.GM of Rooms
4/10 (不満)
Said Matthias
出張
2024 年 4 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Tiefgarage muss extra bezahlt werden ein absolutes no go ! Die Bar auf dem zimmer war leer. Es standen zwei kleine wasser auf dem Tisch das wars. Nun das hat mich gewundert für solch ein angepriesenes Hotel. Aber an der Bar des Hotels wurde mir klar warum. Unverschämte preise . Eine kleine flasche Eves 13 € . Alle anderen Sorten 15€. 4 cl Jack Daniels 20 €. Meiner Ansicht nach eine Unverschämtheit. Eine Pizza 15 €.usw. Offiziell war das ausschecken zu 12 Uhr gedacht. Um 11 uhr wurde ich per Telefon aufgefordert das Zimmer zu verlassen. Fazit... nie wieder !!!
Said Matthias
2024 年 4 月に 2 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Said Matthias,We thank you for taking the time to tell us about your experience at Eresin Hotels Topkapi. We are sorry to know that your stay with us was under your expectations. Your valuable feedback as this helps us understand areas of possible improvement. We will try to improve our processes with your feedback.We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Yves
グループ旅行
2024 年 3 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent accueil de Saban et Emre. Bien équipé. Grande piscine mais un peu froide. Sauna et Hamman tout neufs. Le jacuzzi est nul par contre. Massages merveilleux. Bien situé juste en face du tramway.
Cher Yves,Merci d'avoir été notre client et d'avoir publié votre belle note. Au plaisir de vous accueillir à nouveau à Eresin Hotels Topkapi.Cordialement,
10/10 (非常に良い)
Merima
2024 年 3 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Das Personal ist sehr nett, freundlich, es ist sauber, die Atmosphäre ist auf große Niveau, das Essen ist großartig, alles ist extra. Wir kommen wieder!
Merima
2024 年 3 月に 2 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Merima,Thank you for taking the time to share your review following your recent stay at Eresin Hotels Topkapi. We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time with us at Eresin Hotels Topkapi. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best regards, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Hawa
家族旅行
2024 年 2 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good hotel with good location
Hawa
2024 年 2 月に 2 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest,Thank you for choosing to stay at the Eresin Hotels Topkapi. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are delighted to hear that you had a positive experience at Eresin Hotels Topkapi and that you enjoyed the accessibility of our location. We would love to welcome you back in the nearest future.With Kind Regards,Osman BerkAsst.GM of Rooms
4/10 (不満)
Ataman
2024 年 2 月 19 日
Ataman
2024 年 2 月に 3 泊滞在
Dogan E.からの返信 (投稿日 : 2024 年 2 月 20 日)
Sayın Ataman,Otelimiz ve konaklamanız hakkındaki yorumunuzu okuduk ve deneyiminizin beklentilerinizin altında kaldığını duyduğumuz için üzüntü duyuyoruz. Misafirlerimizin memnuniyeti bizim için çok önemlidir. Gelecekte otelimizde daha iyi bir deneyim yaşamanız için elimizden geleni yapacağız.Saygılarımızla,
10/10 (非常に良い)
Shereif
2024 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice 👍
Shereif
2024 年 2 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Shereif Ismail,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Eresin Hotels Topkapi.Kind regards,Osman BerkAsst.GM of Rooms
6/10 (普通)
Ling Ling
カップルで旅行
2024 年 2 月 19 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The hotel is close to the tram stop so that’s convenience. The room we had on the fifth floor is quite dated and tired, duvet a bit small for a double bed. But since we’re there only for a short stay, we didn’t bother to request for a change. Staff service is good though!
Ling Ling
2024 年 2 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Ling Ling,We are very happy you chose Eresin Hotels Topkapi for your stay in . We are delighted to hear that you enjoyed our service and that you were happy with the bed. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
ISSAM
2024 年 2 月 8 日
ISSAM
2024 年 2 月に 5 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear ISSAM,Thank you for staying at Eresin Hotels Topkapi. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Mohammed
2024 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
Mohammed
2024 年 1 月に 9 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Mohammed Alaboodi,Thank you for sharing your comments regarding your stay at our hotel. As Eresin Hotels Topkapi family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards, Osman BerkAsst.GM of Rooms
6/10 (普通)
Alla
出張
2024 年 1 月 19 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Alla
2024 年 1 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Valued Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Best Regards, Osman BerkAsst.GM Of Rooms
8/10 (良い)
Emin
家族旅行
2024 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otoparka para alınması böyle bir tesise yakışmadı ilk defa şahit olduk
Emin
2024 年 1 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2024 年 1 月 16 日)
Değerli misafirimiz,Eresin Hotels Topkapi'de konaklamanız ve deneyiminizle ilgili nazik değerlendirmenizi bizimle paylaşmak için zaman ayırmanıza teşekkür ederiz.Otopark ücretlenlendirilmesi her otele göre farklılık gösterebiliyor. Ücretli /ücretsiz olma durumu otellerin işletme kararlarına göre farklılık gösteriyor.Bir çok otelin otoparkı ücretlidir. Ücret alınmayan işletmelerde bir hayli fazla. Buna rağmen samimi yorumunuz ve verdiğiniz güzel puan için ayrıca sizlere teşekkür ederiz.İleride sizleri tekrar ağırlayabilmeyi umuyoruz.Saygılarımızla,
10/10 (非常に良い)
YASMINA
出張
2024 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Le personnel est tres professionnels
YASMINA
2023 年 12 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Valued GuestThank you for sharing your comments regarding your stay at our hotel. As Eresin Hotels Topkapi family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Warm Regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
Sameh
2023 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sameh
2023 年 12 月に 8 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear SHAKHLOOL Sameh,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Eresin Hotels Topkapi.Kind regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Mohammed
2023 年 12 月 14 日
Thanks cicik and Saban
It was a Great stay
Cicik the lady at reception was so helpful
Saban from the welcoming stafg made it a pleasure staying at hotel .
Thank you guys I'll see yous in my next trip am sure
Mohammed
2023 年 12 月に 4 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear Mohammed Alsalti,First and foremost we would like to thank you for choosing Eresin Hotels Topkapi for your stay. We are very glad to receive your compliments about your stay and our reception. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Topkapi.With Best Regards,Osman BerkAsst.GM of Rooms
2/10 (非常に不満)
AMANJ
2023 年 12 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is not good and not clean and also is very old. It definitely is not five star even not three star. This is my opinion but I have a lot of experience about the hotel is not clean and also my bath. Water doesn’t go through properly I give zero thank you.
AMANJ
2023 年 12 月に 2 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear AMANJ MOHAMMADThank you for sharing your note and for your stay at Eresin Hotels Topkapi. Your comments will be shared with our team to ensure similar incidents could be avoided in the future. We look forward for your return. Yours sincerely, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Mohammed
2023 年 12 月 13 日
Mohammed
2023 年 12 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 15 日)
DearMohammed Alkaram,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Maram
グループ旅行
2023 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Maram
2023 年 12 月に 3 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Maram Basir,Let us thank you for staying with us at Eresin Hotels Topkapi. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to .Kind regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
mohammed
2023 年 12 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
mohammed
2023 年 12 月に 3 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Mohammed Alsalti,Let us thank you for staying with us at Eresin Hotels Topkapi. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to .Kind regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Lawrence
2023 年 11 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel. Silvern, the hotel host did a great job.
Lawrence
2023 年 11 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Lawrence Kagan,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Sara
2023 年 11 月 22 日
Sara
2023 年 11 月に 6 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Mohammed Haji Hassan Ali,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Lawrence
2023 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lawrence
2023 年 11 月に 1 泊滞在
Osman Berk Asst.GM of Roomsからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Kagan Lawrence Martin,Thank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Eresin Hotels Topkapi. Warm regards, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Mustafa
2023 年 11 月 16 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very nice
Very friendly stuff
Mustafa
2023 年 11 月に 6 泊滞在
osman berkからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Mustafa Afifi,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Eresin Hotels Topkapi.Kind regards,Osman BerkAsst.GM of Rooms
2/10 (非常に不満)
Brahim
2023 年 11 月 14 日
Brahim
2023 年 11 月に 2 泊滞在
osman berkからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Brahim Ouhbi,We thank you for taking the time to tell us about your experience at Eresin Hotels Topkapi. We are sorry to know that your stay with us was under your expectations. Your valuable feedback as this helps us understand areas of possible improvement.I would be happy for you to contact me regarding the details. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards, Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Ibrahim
2023 年 11 月 11 日
Ibrahim
2023 年 11 月に 4 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Ibrahim Hussian,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,Osman BerkAsst.GM of Rooms
6/10 (普通)
Kamal
2023 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス
Kamal
2023 年 10 月に 5 泊滞在
osman berkからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Kamal Benjelloun,We thank you for taking the time to tell us about your experience at Eresin Hotels Topkapi. We are sorry to know that your stay with us was under your expectations. Your valuable feedback as this helps us understand areas of possible improvement. We hope that you visit us again in near future and give us the opportunity to provide you with exceptional service that we commit to deliver. Kind regards, Osman BerkAsst.GM of Rooms
4/10 (不満)
Gülbahar
2023 年 11 月 2 日
Gülbahar
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Customer Experience- A wow experience
It was a service excellence with amazing staff- Erien at the customer service was an outstanding staff.
宿泊されたお客様
2023 年 10 月に 4 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Guest,Thank you very much for rating your stay in Eresin Hotels Topkapi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,Osman BerkAsst.GM of Rooms
10/10 (非常に良い)
Abdurrazig、100 mile house
2023 年 10 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service and hospitality, very clean and tidy!
Amazing friendly staff!
Highly recommended.
Abdurrazig
2023 年 10 月に 1 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Abdurrazig Haider,Thank you very much for choosing Eresin Hotels Topkapi for your stay in . We are delighted to hear that our staff made your feel at home and that you enjoyed our service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Topkapi.With Best Regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
Ali
2023 年 9 月 28 日
Ali
2023 年 9 月に 2 泊滞在
osman berkからの返信 (投稿日 : 2023 年 9 月 30 日)
Dear Ali Ismael,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Eresin Hotels Topkapi. Hope to have more opportunities in the future to welcome you back.Kind regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
Giuseppe
2023 年 9 月 19 日
Giuseppe
2023 年 9 月に 1 泊滞在
osman berkからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Giuseppe,We noted with pleasure the positive rating you have posted on your Eresin Hotels Topkapi experience. And look forward to welcoming you back.With best regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
Imelda
2023 年 9 月 18 日
Imelda
2023 年 9 月に 2 泊滞在
osman berkからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Imelda Taunek,Many thanks for taking the time to share with us your rating on your Eresin Hotels Topkapi experience. Look forward to your future visits!Best regards,Osman BerkAsst.GM of Rooms
6/10 (普通)
Hasan
2023 年 9 月 10 日
Hasan
2023 年 9 月に 4 泊滞在
osman berkからの返信 (投稿日 : 2023 年 9 月 12 日)
Sayın Hasan Bondigo,Eresin Hotels Topkapi deneyiminize gönderdiğiniz derecelendirmeniz için sizlere teşekkür ederiz.Değerli zamanınızı ayırarak deneyimlerinizi paylaştığınız için minnettarız.Sizleri tekrar aramızda görmek ve hizmet vermekten onur duyarız.Saygılarımızla,Osman BerkAsst. Gm Of Rooms
2/10 (非常に不満)
Ugurcan
出張
2023 年 8 月 13 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Ugurcan
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
Soner
2023 年 7 月 24 日
Soner
2023 年 7 月に 2 泊滞在
osman berkからの返信 (投稿日 : 2023 年 7 月 25 日)
Sayın Soner Adıgüzel Bey, Konaklamanızda otelimizi tercih ettiğiniz için en içten teşekkürlerimizi sunarız.Deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isteriz. Kalışınızın rahat ve keyifli geçtiğini öğrenmekten mutluluk duyduk. En kısa zamanda sizi tekrar ağırlayabilmek dileğimizle. Saygılarımızla, Osman BerkAsst. Gm Of Rooms
4/10 (不満)
Mustafa
2023 年 7 月 24 日
Mustafa
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I stayed multiple times at Eresin over a few months in 2023 usually for long weekends. The rooms and beds are very comfortable, and the staff are so helpful. Yildez and Ekrem were especially helpful getting me transportation, directions, and solving in questions. Will definately book again!
宿泊されたお客様
2023 年 7 月に 2 泊滞在
Osman BerkAsst.GM of Roomsからの返信 (投稿日 : 2023 年 7 月 17 日)
Dear Valued Guest,Thank you very much for rating your stay in Eresin Hotels Topkapi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are proud to know that you enjoyed our friendly staff and relaxing bed. We would love to have the chance to welcome you back in for another stay.Kind Regards,Osman BerkAsst.GM of Rooms
Dear Zafer,Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with them. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you in the future. Sincerely,Dogan E.E-Commerce Specialist
10/10 (非常に良い)
Gheyath
2023 年 6 月 28 日
Gheyath
2023 年 6 月に 4 泊滞在
Eresin Hotels Topkapiからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Gheyath,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,Dogan E.E-Commerce Specialist
10/10 (非常に良い)
Faruk
家族旅行
2023 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice , friendly place. Good location Easy to get all the places.
Faruk
2023 年 6 月に 1 泊滞在
osman berkからの返信 (投稿日 : 2023 年 6 月 19 日)
Dear Valued Guest,Let us thank you for staying with us at Eresin Hotels Topkapi. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to .Kind regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
ahmet
2023 年 6 月 8 日
ahmet
2023 年 6 月に 1 泊滞在
osman berkからの返信 (投稿日 : 2023 年 6 月 9 日)
Dear Valued GuestThank you for staying with us at Eresin Hotels Topkapi. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to .Kind regards,Osman BerkAsst.GM of Rooms
8/10 (良い)
FAIZIL
家族旅行
2023 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
FAIZIL
2023 年 5 月に 3 泊滞在
osman berkからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear Abdula Harun Faızıl,We appreciate the great rating you have posted and look forward to welcoming you back at Eresin Hotels Topkapi in the near future.With best regards,Osman BerkAsst.GM of Rooms
4/10 (不満)
Rami
2023 年 5 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rami
2023 年 5 月に 3 泊滞在
osman berkからの返信 (投稿日 : 2023 年 5 月 26 日)
Dear Valued Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience Best Regards, Osman BerkAsst.GM Of Rooms
10/10 (非常に良い)
Mohammed
2023 年 5 月 17 日
Mohammed
2023 年 5 月に 7 泊滞在
osman berkからの返信 (投稿日 : 2023 年 5 月 20 日)
DearMohammed SabirThank you for staying with us at Eresin Hotels Topkapi. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences.It will be our pleasure to welcome you again in our premises during your future trip to IstanbulKind regards,Eresin Hotels
10/10 (非常に良い)
recep
2023 年 5 月 16 日
recep
2023 年 5 月に 1 泊滞在
osman berkからの返信 (投稿日 : 2023 年 5 月 17 日)
Değerli misafirimiz,Eresin Hotels Topkapi deneyiminize gönderdiğiniz olumlu derecelendirmeniz için sizlere teşekkür ederiz. Sizleri tekrar aramızda görmek ve hizmet vermekten onur duyarız.Saygılarımızla,Asst Gm Of Rooms