部屋からの景観

エレシン ホテルズ スルタンアフメット - ブティック クラスの口コミ


口コミ

8.8

非常に良い

評価 10 - 303 件の口コミ中 150 件が非常に良い" "
評価 8 - 303 件の口コミ中 113 件が良い" "
評価 6 - 303 件の口コミ中 28 件が普通" "
評価 4 - 303 件の口コミ中 9 件が不満" "
評価 2 - 303 件の口コミ中 3 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

4/10 (不満)

Azusa

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても5ツ星ホテルとは思えないクオリティ。
2023 年 9 月に 1 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Azusa,Thank you very much for sharing your feedback about your stay at Eresin Hotels Sultanahmet Boutique Class. I would like to start by apologizing to you for not meeting your expectations. We strive to ensure that all our guests leave our property satisfied and that they have a wonderful experience, however it seems that on this occasion we let ourselves down. We hope you can give us an opportunity to change your perception into a positive one. Warm regards, Dogan E.E-Commerce Specialist

4/10 (不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
2019 年 12 月に 2 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you very much for choosing to stay at Eresin Hotels Sultanahmet Boutique Class, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. With sincere regards, Tekin Topaloğlu Assistant General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2019 年 9 月に 3 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 21 日)
Dear Guest, We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Eresin Hotels Sultanahmet Boutique Class. Hope to have more opportunities in the future to welcome you back. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
スタッフの対応がとても良い
2019 年 9 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you very much for choosing Eresin Hotels Sultanahmet Boutique Class for your accommodation. We are delighted to hear that you had a positive experience at Eresin Hotels Sultanahmet Boutique Class and that our staff and the service you received made such a positive impression. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Sultanahmet Boutique Class. Kind Regards, Tekin Topaloğlu Assistant General Manager

4/10 (不満)

宿泊されたお客様

2019 年 5 月に 4 泊滞在
Engin ERYILMAZ & Asst. GMからの返信 (投稿日 : 2019 年 5 月 23 日)
Dear Anonymous, Thank you very much for your review. Regards.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
推薦できます
ブルーモスク地区から少し下がった場所で静かです。ホテルからブルーモスクに行く途中に、日本人をターゲットとする客引きがいます(隣の道を通ることにしました)。 新市街か旧市街か迷いましたが、旧市街は便利です(4連泊)。 部屋の掃除は今一つ。タオルは硬い。「スペシャルクラス」という格付けですが、意味不明。4星程度です。 フロントデスクは流暢な英語で問題なし。 アメリカ系大型ホテルのようなプールもジムもありません。それで構わないなら推薦できます。
2018 年 5 月に 4 泊滞在
Eresin Crown teamからの返信 (投稿日 : 2018 年 5 月 15 日)
この度は当ホテルをご利用いただき誠にありがとうございます。 また貴重なコメントをお寄せ頂きまして重ねてお礼申し上げます。 頂戴したご意見も社内にて共有し、より良いサービスを提供できるよう検討を重ねてまいります。従業員一同、またのお越しを心よりお待ちしております。

10/10 (非常に良い)

コマッティ、横浜

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高のロケーション
 スタッフは全員親切で、アメニティも良かった。テラスでの朝食は海を見渡しながら、朝の爽やかな空気を肌に感じ、最高の気分でいただいた。種類も多く、おいしくてついつい食べ過ぎてしまい、昼食は抜いたり、あるいは軽いもので済ませました。部屋も清潔でバスにはジャグジーがついていました。  一番の魅力は、ブルーモスク、アヤソフィヤ、トラムの駅等へ5~10分の距離で、主だった場所への移動がスムーズにできた。午前中に1、2か所見学し、一旦ホテルに帰り、休憩して午後からまた出かける、こういう行動パターンが可能だった。  またイスタンブールに行く機会があったら是非このホテルに泊まりたいと思う。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you for recommending Eresin Hotels Sultanahmet Boutique Class after the experience you had with us! We are proud to know that you enjoyed our professional staff and comfortable room. We would love to have the chance to welcome you back in Istanbul for another stay. Kind Regards,

6/10 (普通)

toshi

気になった点 : 客室の快適度
都心部のホテルとして立地も良く、眺めも良く清潔感もあり、問題ないと思います。 最終日の朝食時にスタッフが談笑して接客していなかったのは残念でしたが、それ以外は満足いくホテルでした。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear toshi, Thank you for choosing to stay at Eresin Hotels Sultanahmet Boutique Class and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back. With sincere regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
歴史を感じました。
2泊しました。部屋は古いもののよく手入れされていて清潔感がありました。ブルーモスクの近くで近くに美味しいレストランもあり旧市街の散策には便利でした。屋上レストランからの眺めは最高でしたが当日は寒かったので営業していなかったのが心残りです。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 21 日)
Dear Guest, Let us thank you for choosing Eresin Hotels Sultanahmet Boutique Class for your stay and we are glad we were able to meet your expectations. We were truly pleased to hear that you enjoyed our restaurant. We hope to have the chance to welcome you back at Eresin Hotels Sultanahmet Boutique Class in the nearest future. With Best Regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
歴史を感じられる素敵なホテル
エントランス周りのインテリアが素敵でした。また朝食ビュッフェ会場からの眺めも非常にすばらしかったです。 (海外のホテルでは多いケースですが)シャワーの水圧、湯加減調整などが、難しかった。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you for choosing to visit Eresin Hotels Sultanahmet Boutique Class. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon. With best regards,

6/10 (普通)

雪降名月、東京

良かった点 : スタッフとサービス
観光名所に徒歩圏内
ブルーモスクなど観光名所に近くて良い上にサービスも良い。その分金額もそれなりなので、コストパフォーマンスを考えると普通の評価。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear 雪降名月, Thank you for choosing to visit Eresin Hotels Sultanahmet Boutique Class. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better. With kind regards,

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
レビュー
ホテルのスタッフの方は皆親切でよかったです。 部屋も清潔でした。 ただ、空調が効きにくいのとお湯が出にくいのが☆ランクの割には、、、といった感じです。 ロケーションは便利で素晴らしいですが、最初にたどり着くまでにちょっと道がわかりにくいです。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Guest, Thank you for choosing to stay at Eresin Hotels Sultanahmet Boutique Class and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back. With sincere regards,

10/10 (非常に良い)

Tatsuro、Tokyo Japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ハネムーンにて
親切に応対してもらい、非常に満足しています。 ホテル全体の雰囲気もお洒落です。 観光地へのアクセスも良いです。
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Tatsuro, We appreciate that you have taken the time to write a review for Eresin Hotels Sultanahmet Boutique Class. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit. Kind Regards,

10/10 (非常に良い)

Artür

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Würden auf jeden Fall wieder dort buchen
2024 年 4 月に 5 泊滞在
Dogan E. - E-Commerce Specialistからの返信 (投稿日 : 2024 年 5 月 14 日)
Sehr geehrte/r Artür,vielen Dank für Ihren Besuch im Eresin Hotels Sultanahmet Boutique Class. Ihre hervorragende Bewertung hat uns sehr gefreut und wir hoffen, Sie bald wieder begrüßen zu können.Mit freundlichen Grüßen,

10/10 (非常に良い)

Ana

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Everything was excellent, but a little dusty the rooms
2024 年 5 月に 4 泊滞在
Dogan E. - E-Commerce Specialistからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ana,Thank you for your positive review. Our staff were thrilled to hear your kind words! We appreciate your feedback and hope to see you again soon. Best regards,

10/10 (非常に良い)

Ismail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best hotel EVER
2024 年 3 月に 1 泊滞在
Dogan - E-Commerce Specialistからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Ismail,Thank you for choosing to stay at the Eresin Hotels Sultanahmet Boutique Class. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We would love to welcome you back in the nearest future.Best regards,

8/10 (良い)

Daryl

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Clean rooms and efficient staff With an easy location to access the old city
2024 年 2 月に 2 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Daryl,Thank you for choosing to stay at the Eresin Hotels Sultanahmet Boutique Class. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our accessible location, comfortable room and professional staff. We would love to welcome you back in the nearest future.With Best Regards,Dogan E.E-Commerce Specialist

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel and staff.
2023 年 11 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Maria,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards, Dogan E.E-Commerce Specialist

10/10 (非常に良い)

Ruth

2023 年 10 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Ruth,Let us thank you for staying with us at Eresin Hotels Sultanahmet Boutique Class. We appreciate your kind comments regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Istanbul.Kind regards,Dogan E.E-Commerce Specialist

10/10 (非常に良い)

Tolga

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Gut
2023 年 9 月に 2 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Tolga,We appreciate that you have taken the time to write a review for Eresin Hotels Sultanahmet Boutique Class. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,E-Commerce Specialist

10/10 (非常に良い)

Paul Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An amazing hotel. Great value. Excellent location and its own mosaic, columns and cisterna, met our needs brilliantly.
2023 年 9 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Paul Michael,Greetings from Eresin Hotels Sultanahmet Boutique Class. Thank you for your excellent review of our hotel. We are very glad to receive your compliments about our hotel and our location. We hope to have the chance to welcome you back at Eresin Hotels Sultanahmet Boutique Class in the nearest future.Kind Regards,Dogan E.E-Commerce Specialist

10/10 (非常に良い)

Alan

カップルで旅行
The roof top for breakfast ,and evening drinks was exceptional
2023 年 8 月に 6 泊滞在
Dogan E. - E-Commerce Specialistからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Alan,Let us thank you for recommending Eresin Hotels Sultanahmet Boutique Class after the experience you had with us! We were truly pleased to hear that you enjoyed the breakfast. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Sultanahmet Boutique Class.Kind Regards,

10/10 (非常に良い)

Filipe

2023 年 8 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Filipe,Greetings from Eresin Hotels Sultanahmet Boutique Class!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dogan E.E-Commerce Specialist

10/10 (非常に良い)

Almas

良かった点 : スタッフとサービス、施設のコンディションと設備
Very friendly and helpful staff - could not do enough to make us comfortable. Any request asked or made was done with a smilingly face. Would recommend it very highly and would definitely go back - just for the stay at this hotel.
2023 年 8 月に 5 泊滞在
Dogan E.からの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Almas,We are very happy you chose Eresin Hotels Sultanahmet Boutique Class for your stay in Istanbul. We are delighted to hear that you enjoyed your stay at Eresin Hotels Sultanahmet Boutique Class and that our staff was a positive part in your experience. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

10/10 (非常に良い)

Olena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Dogan E.からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear valued guest,Thank you so much for taking the time to leave us a wonderful 5/5 review! We are delighted to hear that you had such a fantastic experience during your stay at Eresin Hotels Sultanahmet. Your kind words are truly appreciated and they motivate us to continue providing exceptional hospitality.It's fantastic to know that our location and ambiance met your expectations and contributed to a memorable stay. Our team works diligently to create a comfortable and welcoming environment for all our guests.We're thrilled that you enjoyed the amenities and services we offer. We strive to ensure that every aspect of your stay is enjoyable and hassle-free. Your satisfaction is our ultimate goal, and your feedback encourages us to maintain the highest standards.We genuinely appreciate your recommendation and look forward to the pleasure of welcoming you back to Eresin Hotels Sultanahmet on your future travels. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 (非常に良い)

Ismail

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2023 年 7 月に 4 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Ismail,Many thanks for taking the time to share with us your rating on your Eresin Hotels Sultanahmet Boutique Class experience. Look forward to your future visits!Best regards,

10/10 (非常に良い)

James

2023 年 3 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 7 月 5 日)
Dear James,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Eresin Hotels Sultanahmet Boutique Class.With best regards,Dogan E.

8/10 (良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location and excellent staff.
2023 年 5 月に 3 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 6 月 5 日)
Dear David,Thank you for recommending Eresin Hotels Sultanahmet Boutique Class after the experience you had with us! We are pleased to note that you enjoyed the comforts of our hotel including our staff and our location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,

10/10 (非常に良い)

Michael

2023 年 5 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2023 年 5 月 30 日)
Dear Michael,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Eresin Hotels Sultanahmet Boutique Class. Kind regards,Tekin TopaloğluAssistant General Manager

10/10 (非常に良い)

Kjetil

2023 年 2 月に 4 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear Kjetil,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.Sincerely,

10/10 (非常に良い)

León Gregorio

2023 年 1 月に 5 泊滞在
Eresin Hotels Sultanahmetからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear León Gregorio,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

10/10 (非常に良い)

Irene、Oak park

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel with unique design. Close to everything in Sultanahmet. My room was huge for this area comparing to another hotels around, super clean with wood flooring, what is very unusual for hotels. Bathroom with jacuzzi tub, that actually was my main reason why I choose this hotel ( very hard to find rooms with bathtubs in this area). It was sooo nice to take a bath after long day walks. Staff is very polite, professional, super kind and friendly. Breakfast was sufficient enough to start a day. Will definitely stay again here in my future trips to beautiful Istanbul. Love Turkey!!!
2022 年 10 月に 3 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 11 月 1 日)
Dear Guest,Thank you very much for choosing Eresin Hotels Sultanahmet Boutique Class for your accommodation. We are delighted to hear that you enjoyed our hotel and our staff made your feel at home and that you were happy with your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Tekin TopaloğluAssistant General Manager

10/10 (非常に良い)

viktoriia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
polite staff at the reception. clean inside
2022 年 10 月に 2 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 11 月 3 日)
Dear viktoriia,Let us thank you for recommending Eresin Hotels Sultanahmet Boutique Class after the experience you had with us! We are glad to know that you enjoyed your stay with us and that our staff contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Eresin Hotels Sultanahmet Boutique Class.With Kind Regards,Tekin TopaloğluAssistant General Manager

10/10 (非常に良い)

Noe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente!!
2022 年 10 月に 2 泊滞在
Tekin Topaloğlu Assistant General Manager .からの返信 (投稿日 : 2022 年 10 月 29 日)
Caro(a) Noe,Agradecemos o tempo disponibilizado por si ao partilhar connosco a sua boa avaliação acerca da sua experiência no Eresin Hotels Sultanahmet Boutique Class. Esperamos ter mais oportunidades de o receber.Tekin TopaloğluAssistant General Manager.

8/10 (良い)

Beverley

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Had a pleasant stay. Staff were always friendly and helpful. Comfortable beds. Roof top garden bar. Unfortunately dirty bathroom floor was not washed prior to our arrival or during our stay.
2022 年 10 月に 2 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 10 月 27 日)
Dear Beverley,Greetings from Eresin Hotels Sultanahmet Boutique Class. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our professional staff and relaxing bed. We hope to have the chance to welcome you back at Eresin Hotels Sultanahmet Boutique Class in the nearest future.Best Regards,Tekin TopaloğluAssistant General Manager

6/10 (普通)

Yaseen

I didnt see any VIP benefits in this hotel,
2022 年 10 月に 2 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 10 月 15 日)
Dear Yaseen,Thank you for choosing to visit Eresin Hotels Sultanahmet Boutique Class. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,Tekin TopaloğluAssistant General Manager

10/10 (非常に良い)

Rebecca

2022 年 10 月に 2 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 10 月 15 日)
Dear Rebecca,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Eresin Hotels Sultanahmet Boutique Class.Kind regards,Tekin TopaloğluAssistant General Manager

6/10 (普通)

Yasmin

2022 年 9 月に 6 泊滞在
Dogan E.からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Yasmin,Thank you for taking the time to share your feedback regarding your recent stay at Eresin Hotels Sultanahmet. We value all guest opinions as they help us improve our services and guest experiences.We apologize for any inconveniences you may have encountered during your stay. Your concerns are important to us, and we would appreciate more details about the specific issues you faced so that we can address them directly. We strive to provide the best possible experience for our guests, and your feedback will assist us in identifying areas that need improvement.Please know that your comfort and satisfaction are our top priorities. We would like to assure you that we take guest feedback seriously and will work diligently to address the issues you've raised.We hope you would consider giving us another opportunity to provide you with a more enjoyable and seamless stay. If you plan to visit the area again, please do not hesitate to contact us directly so that we can ensure your next experience at Eresin Hotels Sultanahmet exceeds your expectations.Thank you again for sharing your thoughts with us.Best regards,

10/10 (非常に良い)

Guenola

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice property with very kind staff . I went there for my Birthday and was surprised by a cake at Breakfast time . I will recommande it to anyone . Safe clean and beautiful room … Breakfast on roof terrace is absolutely magic .
2022 年 9 月に 4 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Guenola,Thank you very much for choosing Eresin Hotels Sultanahmet Boutique Class for your accommodation. We are very glad to receive your compliments about your room and our staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,Tekin TopaloğluAssistant General Manager

8/10 (良い)

Zakaria

2022 年 9 月に 1 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Zakaria,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. Tekin TopaloğluAssistant General Manager

6/10 (普通)

Frédéric

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Il faudrait revoir le nettoyage de la baignoire à jet. Rejet de saleté.
2022 年 9 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 9 月 30 日)
Cher Frédéric,Merci d'avoir choisi de séjourner à Eresin Hotels Sultanahmet Boutique Class et pour avoir publié votre avis. Nous avons pris en considération vos commentaires et les avons partagés avec mes collègues. J'espère que vous pourrez nous donner une autre occasion à l'avenir de vous accueillir à nouveau.Cordialement,Tekin TopaloğluAssistant General Manager

8/10 (良い)

cengiz

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 8 月 3 日)
Dear cengiz, Thank you for your positive comments. We were glad to hear that you enjoyed your stay with us here at Eresin Hotels Sultanahmet Boutique Class! We truly hope your next stay with us is just around the corner. Kind regards,

10/10 (非常に良い)

ISMAIL

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Çalışanlar çok ilgili. Hizmet gayet iyiydi ama Herşey çok eski. Bakın tarihi olmasından bahsetmiyorum birçok şeyin yenilenmeye ihtiyacı var.Çok acil bir renovasyon görmeli.
2022 年 7 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 8 月 3 日)
Sayın ISMAIL, Geri bildiriminizi bırakmak üzere zaman ayırdığınız için teşekkür ederiz.Konumumuzdan memnun kaldığınızı ve personelimizin çalışmasını takdir ettiğinizi okumak sevindirici.Nazik sözleriniz buradaki herkesle paylaşıldı, sizi en kısa zamanda tekrar ağırlamak için sabırsızlanıyoruz! Saygılarımızla,

10/10 (非常に良い)

ALI

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding hotel location. Expectations should be reasonable considering it is located in the old city. So compared to hotels around the area it is really nice
2022 年 7 月に 3 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear ALI, Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you'll visit us again on your next trip. Kind Regards,

10/10 (非常に良い)

marcia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful and elegant hotel in a great location
2022 年 6 月に 5 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 7 月 7 日)
Dear marcia, Thank you very much for rating your stay in Eresin Hotels Sultanahmet Boutique Class. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are very glad that you enjoyed your stay and that you were happy with our hotel. We would love to have the chance to welcome you back in Istanbul for another stay. Best Regards,

10/10 (非常に良い)

Sana

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at this hotel! Very cute and quaint. Location was incredibly convenient. The hotel room was very clean. The staff, Firat and Takin went above and beyond in making sure our stay was comfortable. They arranged transportation for us, very hospitable, answered our questions, excellent communication, and were very pleasant to work with. I highly recommend staying at this hotel for a comfortable and convenient stay in Istanbul!
2022 年 6 月に 2 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 6 月 13 日)
Dear Sana, We are very happy you chose Eresin Hotels Sultanahmet Boutique Class for your stay in Istanbul. We were truly pleased to hear that you enjoyed stay, location and room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Tekin Topaloğlu Assistant General Manager

10/10 (非常に良い)

Luma

2022 年 5 月に 8 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 6 月 13 日)
Dear Luma, Many thanks for choosing to visit Eresin Hotels Sultanahmet Boutique Class. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards, Tekin Topaloğlu Assistant General Manager

10/10 (非常に良い)

Miriam

2022 年 5 月に 3 泊滞在
Tekin TopaloğluAssistant General Managerからの返信 (投稿日 : 2022 年 6 月 13 日)
Dear Miriam, Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards, Tekin Topaloğlu Assistant General Manager

6/10 (普通)

Efaz

2021 年 11 月に 2 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 19 日)
Dear Efaz, Thank you for choosing to stay at Eresin Hotels Sultanahmet Boutique Class and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back. With sincere regards, Tekin Topaloğlu Assistant General Manager

10/10 (非常に良い)

Paul

2021 年 10 月に 1 泊滞在
Tekin Topaloğlu Assistant General Managerからの返信 (投稿日 : 2022 年 3 月 21 日)
Dear Paul, We noted with pleasure the positive rating you have posted on your Eresin Hotels Sultanahmet Boutique Class experience. And look forward to welcoming you back. With best regards,