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デム・ホテル・プレミアム - ニュー・イスタンブール・エアポートの口コミ


口コミ

9.0

とても素晴らしい

評価 10 - 72 件の口コミ中 51 件が非常に良い" "
評価 8 - 72 件の口コミ中 11 件が良い" "
評価 6 - 72 件の口コミ中 6 件が普通" "
評価 4 - 72 件の口コミ中 1 件が不満" "
評価 2 - 72 件の口コミ中 3 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

9.4/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

YOSHIYUKI

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good HOTEL
2024 年 5 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback!We're pleased to hear that you had a positive experience at our hotel. Providing excellent service and a comfortable stay for our guests is our top priority, and we're glad that we met your expectations. If you have any specific feedback or if there's anything else we can assist you with, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Best regards,

10/10 (非常に良い)

Özcan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hersey icin teşekkür ederiz.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Acibe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean hotel with good kind front desk! close to the airport!
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Farhan

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's a nice hotel close to the airport with a restaurants across the street from there opened late night. Reception is helpful and room are also awesome with snacks.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Andreas

良かった点 : スタッフとサービス
IT MIGHT GET TOO GOOD REVIEWS
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Luis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Personal muy amable
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

peter lyn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
STAFF FRIENDLY HELPFUL ..HOTEL WAS CLEAN QUIEST GOOD AIR CON..BED WAS VERY COMFORTABLE CHAMBER CLEANERS PARTICULAR NICE PEOPLE NOTHING TO MUCH TROUBLE FOR THEM.TRANSPORT LINKS VERY CLOSE AND FREQUENT.AIRPORT BUS 200 METRE AWAY.
2024 年 5 月に 7 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing Dem Premium Hotel!We're thrilled to hear that you had a wonderful experience with us. It's fantastic to know that you found our staff friendly and helpful, and that you appreciated the cleanliness of our hotel, the quiet atmosphere, and the effectiveness of our air conditioning. We take pride in providing comfortable accommodations and excellent service to our guests.We're glad to hear that you found our chamber cleaners particularly nice and accommodating. Ensuring our guests have a pleasant stay is our top priority, and we're pleased that they went above and beyond to make your experience enjoyable.It's great to know that our hotel is conveniently located near transport links, with the airport bus stop just 200 meters away. We strive to provide convenience and accessibility to our guests.If you have any further comments or requests, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future!Best regards,

10/10 (非常に良い)

surya、Dublin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very convenient location close to Airport. Staff very friendly and helpful
2024 年 5 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing Dem Premium Hotel!We're delighted to hear that you found our hotel to be conveniently located close to the airport, and we're glad that our staff provided friendly and helpful service during your stay. Ensuring our guests have a pleasant and comfortable experience is our top priority, and we're pleased that we could meet your expectations.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future!Best regards,Alina Guest Relation

10/10 (非常に良い)

Natalia、Quebec

For alldays
2024 年 5 月に 10 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 14 日)
We are truly grateful for your perfect rating and kind words. Your satisfaction is our greatest reward, and we're thrilled to hear that we met your expectations in every aspect of your stay. It was our pleasure to have you with us, and we hope to welcome you back soon for another exceptional experience.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure every moment of your stay is perfect.Thank you once again for choosing Dem Premium Hotel.

10/10 (非常に良い)

toufic、Callahan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just great
2024 年 2 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 14 日)
We are truly grateful for your perfect rating and kind words. Your satisfaction is our greatest reward, and we're thrilled to hear that we met your expectations in every aspect of your stay. It was our pleasure to have you with us, and we hope to welcome you back soon for another exceptional experience.If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure every moment of your stay is perfect.Thank you once again for choosing Dem Premium Hotel.

4/10 (不満)

Bilal

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Surrounding area is rough.
2024 年 5 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Tabii, işte düzeltilmiş bir versiyon:---"Thank you for sharing your feedback with us.We appreciate your honesty regarding your observations about the surrounding area. While we strive to provide a comfortable and pleasant environment within our hotel, we understand that external factors such as the neighborhood can affect our guests' experiences. Please rest assured that we take your comments seriously and will continue to work towards ensuring the safety and security of our guests to the best of our ability.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.Best regards,Dem Premium Hotel Management"

10/10 (非常に良い)

Frederick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, a great place to stay.
2024 年 5 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback!We're delighted to hear that you had a great experience at our hotel. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're pleased that we were able to meet your expectations. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Warm regards,

10/10 (非常に良い)

Reza、Laval

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
thank you for your feedack

10/10 (非常に良い)

Rabia、Orlando

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
New and clean hotel but rooms are pretty small
2024 年 4 月に 2 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your feedback.We're glad to hear that you found our hotel to be new and clean. However, we apologize if the size of the rooms did not meet your expectations. We understand that room size is an important aspect of the overall guest experience, and we appreciate your feedback on this matter.Please know that we take all guest feedback seriously, and we will use your comments to evaluate and improve our offerings in the future. If you have any other suggestions or concerns, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,

10/10 (非常に良い)

ABDULLA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like how it is clean and cozy.
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your kind words!We're delighted to hear that you enjoyed the cleanliness and coziness of our hotel. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,

8/10 (良い)

Asya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay
2024 年 4 月に 6 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
We're delighted to hear that you had a lovely stay with us!Ensuring our guests have a wonderful experience is always our top priority, and we're thrilled that we were able to provide you with a pleasant stay. If there's anything specific that made your stay enjoyable or if there's anything else we can do to enhance your experience in the future, please let us know. We look forward to welcoming you back for another memorable stay!Warm regards,

10/10 (非常に良い)

Ximena

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean hotel near the airport with friendly staff. Walkable to dining options. The restaurant directly across is really good and around the corner a place to have breakfast
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your positive feedback!We're delighted to hear that you had a pleasant experience at our hotel. Providing a clean environment and friendly service are our top priorities, and we're glad that our efforts met your expectations. It's wonderful to hear that you found dining options within walking distance, including the restaurant across the street and a breakfast spot nearby.Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards,

10/10 (非常に良い)

Lidiya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel offers fair priced round trip rides to and from the hotel to IST. It was very convenient. Staff is friendly and professional. Room was clean, quiet and had no smell of smoke or anything. Shower room had a nice water pressure, cold and hot. I had a nice rest and comfortable ride to an airport. Appreciate for your hospitality.
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your wonderful feedback!We're thrilled to hear that you had a positive experience with our hotel's transportation service and found it convenient. Providing reliable and affordable transportation options for our guests is important to us, and we're glad that we could meet your needs in this regard. Additionally, we're pleased to hear that you found our staff to be friendly and professional, and that you enjoyed a clean, quiet, and comfortable room during your stay.Your satisfaction is our priority, and we're delighted that you had a pleasant rest and comfortable ride to the airport. We appreciate your kind words and thank you for choosing to stay with us. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,

10/10 (非常に良い)

ABDULLA

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had a great stay at Dem hotel, the staff were very helpful and nice. The was very good compared with the neighbouring hotelsI, and it is 15 minutes drive to the airport by Taxi. I highly recommend thus hotel.
2024 年 5 月に 3 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your fantastic review!We're thrilled to hear that you had a great stay at Dem Hotel and that our staff were helpful and nice during your visit. Providing excellent service and ensuring our guests' comfort are our top priorities, and we're delighted that we could meet your expectations. Additionally, we're pleased to hear that you found our hotel to offer good value compared to neighboring hotels and that the location was convenient for your needs, being just a 15-minute drive to the airport by taxi.Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,

10/10 (非常に良い)

Jesus Paulo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My hotel room was so nice clean and the staffs are so friendly
2024 年 4 月に 1 泊滞在

6/10 (普通)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
There seemed to be a lot of construction in the property. The staff were very nice, but the area around the hotel was very average. Overall a good place and a great deal for the price
2024 年 4 月に 2 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 3 日)
"Thank you for your feedback! We appreciate your kind words about our staff. We apologize for any inconvenience caused by the ongoing construction. We're constantly working to improve our property. We hope you enjoyed your stay overall and found it to be a good value for the price."

8/10 (良い)

Can John

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is brand new and very clean. They provide all essentials including lots of snacks. Very clean and great service. The room are very small and you can hear the airplanes constantly (the windows could have more sound proof). The cleaners should pay attention to shampoo as mine was out and did not realize until it was too late. The area is very close to the airport but the town is run down with few food options. Also, stray dogs is a bit scary when you are walking alone at night. Excellent value for one day if you’re okay with the plane noise.
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 3 日)
"Thank you for sharing your experience with us! We're glad to hear that you found our property to be brand new and very clean, and that you appreciated the provided essentials and snacks, as well as the great service. We apologize for any inconvenience caused by the small room size and the noise from airplanes. We'll definitely consider your feedback regarding soundproofing the windows. We're also sorry to hear about the issue with the shampoo and the limited food options in the area. We understand your concern about the stray dogs and will look into ways to address this. We're pleased that you found our hotel to be an excellent value for a one-day stay despite these challenges."

10/10 (非常に良い)

Ching Ching

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at this hotel on 2 separate nights within a week. Uber (around 365 TL = 265 fare 100 reservation fee) or taking bus H-5A (70TL) or grab a taxi options are cheaper than asking hotel to make reservation. Loved the snacks & water provided. Nice bright bathroom with hair dryer. Earplugs provided too as it's not soundproof and I can hear people talking along the corridor early morning. Dental kit (toothbrush & toothpaste) was not provided on my 2nd visit. Overall, very clean, within 15 minutes drive to/from airport and places to eat around the hotel. Highly recommended.
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 3 日)
"Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay and found our hotel to be convenient for your needs. We apologize for any inconvenience caused by the noise and the missing dental kit on your second visit. We'll definitely look into addressing these issues. We're glad you appreciated the snacks, water, and other amenities provided. We hope to welcome you back again soon!"

10/10 (非常に良い)

Musaab

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good 👍
2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 3 日)
I'm glad to hear that! If you have any other questions or need assistance in the future, feel free to ask. Have a wonderful day!

10/10 (非常に良い)

Emma

2024 年 4 月に 1 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 5 月 12 日)
thank you

10/10 (非常に良い)

Taner

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Property was very clean and stuff extremely friendly
2024 年 4 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for choosing Dem Premium Hotel.We're thrilled to hear that you found our property very clean and our staff extremely friendly. Maintaining cleanliness and providing friendly service are top priorities for us, and we're glad to see that reflected in your experience. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Best regards,AlinaGuest Relation

10/10 (非常に良い)

Aziz

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was clean
2024 年 4 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for choosing Dem Premium Hotel.We're glad to hear that you found our hotel clean. Maintaining cleanliness is a top priority for us, and we're pleased that it met your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know.Best regards,AlinaGuest Relation

10/10 (非常に良い)

Kermit、Fort Smith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 18 日)
Tabii, işte eski formatta bir yanıt:Thank you for your feedback! We're glad to hear that everything was good during your stay. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Tori

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff was very nice and the welcome basket of water and treats was very appreciated!! I took advantage of the airport transfer and it was very good and on time.
2024 年 4 月に 3 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for sharing your experience with us!We're thrilled to hear that you enjoyed your stay at our hotel and that our staff made you feel welcome. It's wonderful to know that you appreciated the welcome basket with water and treats—it's our way of making our guests feel special from the moment they arrive.We're also glad to hear that you found our airport transfer service to be excellent and punctual. Ensuring our guests have a smooth and convenient journey to and from the airport is a top priority for us.Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,AlinaGuest Relations

10/10 (非常に良い)

Aliya

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service.
2024 年 4 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Nelson、West Covina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked everything about this hotel, from the paid shuttle service to and from the airport to the check-in staff, to the modern room and amenities. But my only issue is the location of the hotel near the airport where every plane flying overhead can be heard loud and clear until midnight and beyond
2024 年 4 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

6/10 (普通)

Amani

2024 年 4 月に 3 泊滞在
OTEL YÖNETİMİからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for choosing Dem Premium Hotel.We're glad to hear that you were somewhat satisfied with your stay. We always strive to provide the best experience possible for our guests. We look forward to serving you even better on your next visit.Best regards,AlinaGuest RelationsDem Premium Hotel

10/10 (非常に良い)

Oleksandr

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thanks all stuff who helped me out, specially finding me in Airport 😀
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Steven、Tucson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff are friendly and the transportation from the airport is quick. Several food optins that the hotel will arrange so you can get dome needed rest.
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for sharing your feedback! We're delighted to hear that you found our staff friendly and that you experienced quick transportation from the airport. Providing our guests with convenient transportation options and assistance with arranging food options for rest is important to us, and we're glad we could meet your needs in this regard. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your review and hope to welcome you back for another pleasant stay in the future!

10/10 (非常に良い)

ilnur

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect hotel! Close to the airport, easy and affordable transfer, very fresh staff. I would definitely stay again
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your kind words! We're thrilled to hear that you had a perfect experience at our hotel and that you found our location convenient, our transfer service easy and affordable, and our staff very welcoming. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future! If you need any assistance or have any further comments, please don't hesitate to reach out.

8/10 (良い)

Raymond

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you very much! We're grateful for your kind rating and lovely comments. Guest satisfaction is always our top priority, and it's important to us that valuable guests like yourself have positive experiences. We'd be delighted to accommodate you whenever you choose to stay with us again. We're here to continue providing the same level of quality service during your future visits. Please don't hesitate to reach out if you need anything. Thank you again, and we look forward to welcoming you back soon!

10/10 (非常に良い)

Ruslan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super!
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you very much! We're grateful for your kind rating and lovely comments. Guest satisfaction is always our top priority, and it's important to us that valuable guests like yourself have positive experiences. We'd be delighted to accommodate you whenever you choose to stay with us again. We're here to continue providing the same level of quality service during your future visits. Please don't hesitate to reach out if you need anything. Thank you again, and we look forward to welcoming you back soon!

8/10 (良い)

Anita

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the hotel were very polite, friendly, and helpful. And the room was very clean and had everything I needed. Just 15 minutes from the new Istanbul Airport, it is a great place for a quick layover. I will definitely stay again.
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your feedback! We're delighted to hear that you had a pleasant experience with our staff, found the room clean and well-equipped, and enjoyed the convenient location close to the Istanbul Airport. We strive to provide excellent service and comfortable accommodations for our guests, especially during layovers, and we're thrilled that we met your expectations. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything we can do to make your stay even better next time!

10/10 (非常に良い)

Jeremy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the properly is near to the airport . it’s clean and very modern . the staff is very accommodating. surely i will be back here soon .
2024 年 3 月に 2 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your review! We're glad to hear that you found our property conveniently located near the airport and that you appreciated its cleanliness and modernity. It's wonderful to hear that our staff provided accommodating service during your stay. We look forward to welcoming you back soon for another enjoyable experience. If you have any further feedback or requests, please feel free to let us know. We're here to ensure your next stay is just as pleasant as this one!

8/10 (良い)

George、Florence

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel, great service and very clean. Happy with the overall experience. Will recommend
2024 年 3 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for your kind words! We're delighted to hear that you had a great experience at our hotel and that you were satisfied with our service and cleanliness. Your recommendation means a lot to us, and we're grateful for your support. If you ever find yourself in the area again, we'd be honored to welcome you back. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to ensure your future stays are just as enjoyable!

10/10 (非常に良い)

Melinda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the pick up from the new istanbul airport was good; clean sheets/hot water due to a short night and then back to the airport. loved the cat who welcomed us; made me feel at home.
2024 年 2 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Tetyana

2024 年 2 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Vitalis

良かった点 : 施設のコンディションと設備
Better then most hotels in the area.
2024 年 2 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

ayam

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Front counter girl Leza, she treats pretty good and welcomes very nicely.
2024 年 2 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

2/10 (非常に不満)

maneko

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Saman

家族旅行
It was excellent hotel staff are friendly and service was super & clean, I stayed 2 nights there!
2024 年 2 月に 2 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Hoor

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this place 10/10
2024 年 1 月に 3 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Harun

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

10/10 (非常に良い)

Muhammet

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fiyat performans bir işletme
Konum olarak cadde üzerinde bulunan otel. Fiziki olarak yeni bir yapıya sahip. Yurt dışı uçuş aktarması süresinde 1 gece konakladım. Uygun fiyatlı olduğu için tercihte bulundum. Fiyatına göre gayet yeterli bir hizmet söz konusu. Teşekkürler.
2024 年 1 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations

8/10 (良い)

Walter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aairport shuttle. Reasonableness appreciated.
Süper clean - Convenient - Sadly the front desk agent refused to extend my shuttle to the airport later than my checkout time. Why? I don't understand?
2024 年 1 月に 1 泊滞在
HOTEL MANAGER ,ENES AYDINからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Guest …..Thank you very much for staying at Dem Premium Hotel-Istanbul Airport and sharing your valuable comment with us.Your good feedbacks about our hotel and staff made us happy. In order to provide you with the best service, our employees dedicated to serve for the smallest details. Your review is the greatest source of motivation and happiness for our team.We would like to welcome you to Dem Premium Hotel-Istanbul Airport on your next visit to Istanbul.Regards,Guest Relations