屋内プール、屋外プール

チュラーン パレス ケンピンスキーの口コミ

5 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 449 件の口コミ中 331 件が非常に良い" "
評価 8 - 449 件の口コミ中 71 件が良い" "
評価 6 - 449 件の口コミ中 21 件が普通" "
評価 4 - 449 件の口コミ中 13 件が不満" "
評価 2 - 449 件の口コミ中 13 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.4/10

設備とサービス

9.0/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Azusa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
建物が美しく、スタッフの気遣いも清掃も、行き届いている。アップグレードもしてくれました。
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 (良い)

Aoi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ベッドの寝心地がとにかく最高でした。部屋からの眺望も良かったです。置いてあるお菓子がとても美味しかったです。アメニティの使い心地も良かったです。屋外プールの環境も良かったです。部屋のニオイが少し気になり、多分家具のニオイだと思いますが、トマトケチャップのような香りがしていました。部屋によるとは思いますが、これだけの価格なのにバスタブが無いのは残念です。ホテルのランクに対して朝食は内容が少なく、味も普通です。でもレストランのテラス席からの景色は良く気持ちが良いです。スタッフさんは感じが良く優しい人がほとんどですが、たまに不親切で冷たい人がいます。価格に対して部屋は狭めですが内装やインテリア、ホテル全体の雰囲気が素敵で、総合的に宿泊して良かったと思っています。
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 10 日)
Dear Çırağan Guest,Thank you for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we value every single comment and opinion of our valued guests, I am sorry to hear about your disappointments. Please rest assured that we have shared your valuable comments with the relevant departments. Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Thank you very much.Yours sincerely,Ralph Radtke

8/10 (良い)

MIHO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2020 年 7 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2020 年 8 月 4 日)
Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
最高のおもてなしをしてもらいました!どのスタッフもホスピタリティ溢れていました。 朝食も最高においしかったです。 市街地まで遠いかな?と懸念していましたが、どこにいくにもタクシーで30リラほど。空港までは120リラくらいで、立地も全く問題なかったです。
2019 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 8 月 14 日)
Dear Ciragan Guest, Thank you very much for taking the time to share your great feedback following your recent visit. We are very happy to read your kind comment! Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
コンシェルジュ、ドアマン、レストラン、クリーニングの方々、全てのスタッフサービスがよく、部屋のお掃除も日に2回来てくださいました。朝食、Turgaでの夕日を愛でながらの夕食、バーでの一杯、全て大満足です。
2019 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 14 日)
Dear Ciragan Guest, Thank you very much for taking the time to share your great feedback following your recent visit. We are very happy to read your kind comment! Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely,

10/10 (非常に良い)

taka

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
設備の古さは否めないが、それ以外は素晴らしいホテルでした。
2019 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Ciragan Guest, Thank you very much for taking the time to share your great feedback following your recent visit. We are very happy to read your kind comment! Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely,

10/10 (非常に良い)

Kaori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スルタンの気分になれる伝統がどっしりと!
伝統のあるホテルと聞いていましたが、さずがです。ボスポラス海峡を見下ろせるお部屋。ボスポラス海峡を見ながらアフタヌーンティーも楽しめました。ホテル棟に泊まったのですが、「パレス棟」の方を見せて頂いたら、もっともっと豪華でオスマン帝国時代の華やかさが偲ばれました!!
2018 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2018 年 10 月 31 日)
Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

10/10 (非常に良い)

Hiromi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
穏やかな天候。ボスポラス海峡を眺めながら過ごす時間の贅沢さは、とても貴重。
2018 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2018 年 8 月 22 日)
Dear Ciragan Guest, Thank you very much for taking the time to share your positive and motivating feedback following your recent visit. First of all we are very happy to be able to host you in our legendary hotel. It was a true pleasure for us to read your thoughtful comment and we are glad to hear that we were able to meet your every single expectation in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2018 年 8 月 16 日)
Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely,

10/10 (非常に良い)

Margaret Shirley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel and staff were perfect. We couldn’t have wished for a better time
2024 年 4 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Vicky

2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Nadim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel to stay in
2024 年 4 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Ciragan Guest,Thank you very much for taking the time to share your great feedback following your recent visit.We are very happy to read your kind comment!Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely 5 star
2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

4/10 (不満)

ABDULLA

2024 年 3 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Çırağan Guest,Thank you for taking the time to share your rating, following your recent visit.On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry about your rating.Yours sincerely,Ralph Radtke

6/10 (普通)

Raffi

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was outdated. Had an exhaust smell from a kitchen.
2024 年 2 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Çırağan Guest, Thank you for taking the time to share your feedback, following your recent visit. On the other hand, we are sorry to hear your disappointments that you encountered during your stay, especially for the mentioned subject. As we pride ourselves on providing seamless guest experiences, we always aim to have consistency in maintaining this iconic property to enhance our services and quality. Regarding your feedback, Çırağan Palace Kempinski Istanbul is newly refreshing transformation with a redesign of its hotel building’s guestrooms and suites. This carefully curated project marks the beginning of an exciting new chapter for the iconic landmark property, as today’s travellers’ desire for an elegant, modern design is blended with the historic contemporary design that has made Çırağan Palace Kempinski the most talked-about hotel in the city of Istanbul. We are once again sorry to hear that we couldn’t meet your expectations overall. Herewith, we would like to thank you once more for your feedback. We wish you a nice day. Yours sincerely,Ralph Radtke

6/10 (普通)

Ali

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Kahvaltı hiç uygun değilde bu otel için
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Turgut

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service, excellent property
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Ahmed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the staff and facilities are impeccable. It is a pleasure to be in this hotel;
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was wonderful. staff and breakfast and every recommendation by the concierge team specially Simao!!!!
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

MARIA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is amazing! And the restaurants inside are the best! Definitely I’ll come back!
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Abel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
General Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mükemmel
Büyülü atmosfer, kaliteli hizmet. Herşey mükemmeldi. Hayatımda yaşadığım en iyi konaklamaydı. Herşey için teşekkürler.
2024 年 1 月に 1 泊滞在
Genel Müdürからの返信 (投稿日 : 2024 年 1 月 16 日)
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımla,Ralph Radtke

10/10 (非常に良い)

Claudia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Maragrita

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing place! Food and staff were excellent! Beautiful property full of history. My 6 year old loved it too!
2023 年 12 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Bakur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
General Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Wael

2023 年 12 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Mirrakhmat

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Expensive but good quality
Great place but no upgrade for gold members
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Çırağan Guest,Thank you for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your valuable comments with the relevant departments for investigation.Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Juan Carlos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Magnificent Property. Everything was Excellent
2023 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 (良い)

Majid Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My Review.
It is not necessary for the front desk representative to claim that they are “upgrading” us at the check in and then assign you a room on one of the lower levels next to rooms going through remodeling with the crew working all day. Unfortunately, this is becoming a common occurrence when hotels see the reservation through a “third party.”
2023 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul.On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedback with the relevant department heads. Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Thank you very much.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Nuriya、Waxhaw

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed at the hotel with my daughter we had such a lovely time! We chose a regular room but due to our Expedia gold membership we got an upgrade with the best room and a fantastic view! Hotel was luxurious, people were amazing, hospitality to the max! Must visit if you want to have a wonderful weekend in Istanbul! Definitely will come back.
2023 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Ricardo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel
Excellent hotel, with the perfect location. Our room was comfortable and had a balcony overlooking the palace with sunset view. The bed was truly comfortable and the amenities are really good. We tried two restaurants, the food was fabulous and the breakfast could not be better. Delicious with great variety. All areas are very beautiful, the swimming pool is good with a fantastic view over the river. Staff is attentive. We totally recommend this hotel and will definitely go back.
2023 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Leonidas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing accommodation. Highly recommender
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Hagop

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly employees
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 9 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Eeva

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Kaveh

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Impeccable in every way. Each stay here seems to get better and better. Highly recommended for service and facilities.
2023 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

NICOLLE

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property! Great concierge service and wonderful hotel staff!
2023 年 9 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

8/10 (良い)

宿泊されたお客様

Lovely
The hotel was fabulous, great food, the staff couldn’t have been nicer even though quite a few didn’t speak English, the only downside was the noise from the weddings taking place at the hotel practically every night as well as the freezing cold swimming pool.
2023 年 9 月に 7 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedbacks with the relevant department heads. Nevertheless, we hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team.Thank you very much.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

margoth

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good as always.
Everything GOOD as always, Bed, Food, Service, the only thing is not a hotel with the super Gym.
2023 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 27 日)
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. First of all, we are delighted to have been able to host you in the one and only Ottoman imperial palace and hotel on the Bosphorus, Çırağan Palace Kempinski Istanbul. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments.Nevertheless, we hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Çırağan Palace Kempinski Istanbul together with my team.Thank you very much.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

GABRIEL、Miami

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen trato de todo el persobnal en toda nuestra estadia
2023 年 9 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Mukesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Palace building
View from room
Poolside
Gazebo
2023 年 9 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Jemile

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Georgina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
five stars in every way - no wonder it is the best hotel in Istanbul
2023 年 8 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Bulent

2023 年 8 月に 3 泊滞在
Genel Müdürからの返信 (投稿日 : 2023 年 9 月 4 日)
Sayın Misafirimiz,Ziyaretiniz sonrası değerli zamanınızdan ayırıp yapmış olduğunuz değerlendirme için çok teşekkür ederiz.Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz.Saygılarımla,Ralph Radtke

10/10 (非常に良い)

Maria、key biscayne

2023 年 8 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

shirley

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Istanbul
Well deserving of its accolade as Istanbul's finest: the room, the view, the space and the service could not be faulted. We also had a fabulous good value dinner at the Bosphorus Grill.
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

6/10 (普通)

William

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff does not speak English. Also they rent the hotel areas for other people parties, like marriages all days with big noise until 12:00
2023 年 7 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Çırağan Guest,Thank you very much for taking the time to share your feedback, following your recent visit. On the other hand, as we pride ourselves on providing guest experiences that are seamless, I am sorry to hear about your disappointments. Please rest assured that we have shared your feedback with the relevant department heads. Nevertheless, together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

Stefan

2023 年 7 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke

10/10 (非常に良い)

murat、arlington

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2023 年 7 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Ciragan Guest,We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit.Together with my team, we hope to welcome you back again soon and provide you with the finest Turkish hospitality again here at Çırağan Palace Kempinski Istanbul.We wish you a nice day.Yours sincerely,Ralph Radtke