カルマ・セント・マーチンズの口コミ

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カルマ・セント・マーチンズの口コミ

カルマ・セント・マーチンズ

St. Martin's, Isles of Scilly, England

8.8

非常に良い

9.4/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

10/10 (非常に良い)

Rodney、Bristol

カップルで旅行

2024 年 5 月 4 日

Great location and friendly staff

2024 年 4 月に 5 泊滞在

10/10 (非常に良い)

Maria

2023 年 9 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We had a wonderful stay at the Karma hotel St Martins. Staff were extremely helpful and friendly. Thank you for a lovely stay

2023 年 9 月に 1 泊滞在

4/10 (不満)

Philip、Falmouth

カップルで旅行

2023 年 5 月 18 日

良かった点 : 清潔度、スタッフとサービス

Beautiful location, friendly staff, just slightly let down by the constant undercurrent of ‘join the Karma club’ aka timeshare. Posters, leaflets, letters in the room and that was after I had explicitly asked not to be sold to as I was paying to have a holiday.

2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Simon James

家族旅行

2023 年 4 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Birthday family holiday

Excellent, lovely food, very comfortable, staff very helpful and nothing too much trouble

2023 年 4 月に 3 泊滞在

6/10 (普通)

John

2022 年 8 月 16 日

Very ordinary hotel set in a beautiful location.

2022 年 8 月に 4 泊滞在

6/10 (普通)

Susan

家族旅行

2021 年 8 月 8 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Disappointing stay

Disappointing stay - Karma did not offer any cleaning during our 3 night stay. This was the only hotel that did this during our week in the Isles of Scilly. The overall cleaning and COVID measures were disappointing with a lack of accessible/working hand sanitising stations. To finish on a positive the young staff were cheerful and always willing to help - they are a great plus to the hotel.

2021 年 8 月に 3 泊滞在

Fynnからの返信 (投稿日 : 2021 年 9 月 16 日)

Dear Susan, We are sorry to hear of your disappointment during your 3 night stay. As I'm sure you can appreciate, this year is a very different one due to the pandemic still being an issue. The team have been taking extra precautions due to the rising cases across the islands, by limiting contact time within guest rooms, which are in place to help protect our guests, staff, visitors and islanders alike. Thankfully, we have managed to ensure we have stayed open and operational for the season, whereas some businesses have had to close, so we still stand by our decision to limit the offering of servicing guest rooms daily during their stay this year. We are happy to replace and replenish any room items via request from guests and will arrange small services for our long stay guests at present. Our team regularly clean and sanitize all public areas in the hotel and ensure than the hand sanitizing stations are fully stocked, so apologies if you found this wasn't the case. It's great to hear that you enjoyed the service that our staff provided and thank you kindly for noting this. We hope to be able to welcome you back one day in the future when hopefully the offerings will be back to our normal standard.

6/10 (普通)

Beverley

家族旅行

2020 年 9 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行

2019 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Fantastic hotel Staff food and accommodation were exellent We can not wait to revis this hotel again Thank you

2019 年 9 月に 3 泊滞在

General Managerからの返信 (投稿日 : 2019 年 9 月 23 日)

Dear Anonymous Thank you for taking the time to share your recent experience with us and we look forward to welcoming you back Kind regards Scott General Manager

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2019 年 7 月に 7 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 7 月 22 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

ペット同伴の旅行, カップルで旅行

2019 年 7 月 17 日

良かった点 : 清潔度、スタッフとサービス

Being on beach and very dog friendly staff are very helpful

2019 年 7 月に 4 泊滞在

10/10 (非常に良い)

Martin

2019 年 7 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Most dog-friendly hotel My pooch hasever stayed in

Incredible location, superbly appointed, excellent restaurant, brilliant team

2019 年 7 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行

2019 年 5 月 24 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Well it's a pretty unique location, right on a beautiful beach on a small island. Building is in character with its location, rooms are well presented, clean, staff excellent, food very good, all in all a lovely place to stay .

2019 年 5 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行

2019 年 5 月 8 日

良かった点 : 清潔度、スタッフとサービス

View and staff were super but breakfasts poor tasting and having to leave by 10am departure day instead of 11am not a good policy for an hotel!!!

2019 年 5 月に 3 泊滞在

10/10 (非常に良い)

M

2019 年 4 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

A memorable stay.

Superior hotel stay and a winner on every count. The location is idyllic, the rooms are clean, comfortable with superior beds. The service is amazing and the food excellent. A memorable stay.

2019 年 4 月に 2 泊滞在

10/10 (非常に良い)

John

2018 年 10 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Amazing hotel

Amazing hotel right on the beach with breath taking views. The room was beautiful and the staff very helpful. One in particular, Max, was a star. An amazing stay in a magical location.

2018 年 10 月に 2 泊滞在

Managementからの返信 (投稿日 : 2018 年 11 月 22 日)

Dear John, Many thanks for taking the time to share your recent stay and experience with us and your feedback has been shared with the team. We do hope to welcome you back once again in 2019. Kind Regards & Best Wishes Management

10/10 (非常に良い)

Barbara、England

2018 年 10 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellent service from start to finish

Excellent hotel from start to finish. Staff very polite and helpful. Room clean and well equipped. Food was good

2018 年 9 月に 3 泊滞在

Managementからの返信 (投稿日 : 2018 年 11 月 22 日)

Dear Barbara, Many thanks for taking the time to share your recent experience with us and we are pleased to learn the visit had been enjoyed from the beginning to the end. We do look forward to welcoming you back in 2019. Kind Regards & Best Wishes Management

10/10 (非常に良い)

lori

2018 年 9 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We will DEFINITELY be back!

I can not say enough positive things about Karma! The staff were so friendly and accommodating... the best I have ever dealt with quite honestly. The food was fantastic, which can be difficult to pull off on an isolated island I am sure, but they did it. Consistently.

2018 年 9 月に 2 泊滞在

Managementからの返信 (投稿日 : 2018 年 11 月 22 日)

Dear Lori, Thank you for taking the time to share your recent experience with us and pleased to learn and read that your experience had been enjoyed as much as you say. We do hope and look forward to being able to welcome you back. Kind Regards & Best Wishes Management

10/10 (非常に良い)

Jane、Fairfax California

2018 年 9 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We liked everything but thought that the dinners were very expensive but the quality was lacking

2018 年 9 月に 5 泊滞在

8/10 (良い)

Julie

2018 年 9 月 16 日

Relaxing break

Fantastic location, friendly helpful staff, great massage in the spa, food ok but would recommend trying the local tea room for fresh tasty meals.

2018 年 9 月に 1 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 18 日)

Dear Julie, Thank you for taking the time to share your recent experience with us. We do hope to welcome you back in the future. Kind Regards & Best Wishes Management

8/10 (良い)

宿泊されたお客様

2018 年 9 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Superb location; stunning beach. Hotel staff are wonderful but the hotel needs some upgrading in terms of the ensuite bathrooms and some of the communal areas.

2018 年 8 月に 4 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 18 日)

Dear Anonymous Many thanks for taking the time to share your feedback with us. Your comments have been shared with our team along with feedback being taken on board. Please do rest assured, we as a team and company here are always wishing to improve our offering. Kind Regards & Best Wishes Management

8/10 (良い)

James

2018 年 8 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Magnificent location The Hotel restaurant was good but I only ate there once as I was not prepared to share a restaurant with dogs

2018 年 8 月に 2 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 18 日)

Dear James, It is a pleasure to read that you have enjoyed the Islands and the magnificent location that we are fortunate to be based on. We do offer our lower restaurant to those traveling, visiting, staying or dining with us here without dogs, in our lower restaurant. Kind Regards & Best Wishes Management

10/10 (非常に良い)

宿泊されたお客様

2018 年 8 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Wonderful location beautiful views Island walk is spectacular

2018 年 8 月に 2 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 1 日)

Dear Anonymous, Many thanks for taking the time to share your recent visit with us. We are pleased you enjoyed the beauty of these Islands and do hope to welcome you back in the near future. Kind Regards & Best Wishes

8/10 (良い)

宿泊されたお客様

2018 年 7 月 27 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Fantastic location but slow service at breakfast

The location and housekeeping could not be faulted. The service in the restaurant for breakfast was VERY slow so we decided not to eat our evening meals there as there were other options on the island. Overall what could be a fantastic hotel is let down by the slow service.

2018 年 7 月に 1 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 18 日)

Dear Anonymous, Thank you for taking the time to share your opinion with us. It is a shame that you did not experience our lunch or dinner offering and I am sorry to learn our breakfast offering was not up to the standard we at least wish it to be. I would like to assure you that our service has improved greatly and we are continually striving to improve our services and learn from our shortcomings. Kind Regards & Best Wishes

10/10 (非常に良い)

宿泊されたお客様

2018 年 7 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very relaxing and peaceful stay. Perfect for anyone wanting a get away from it all break.

2018 年 7 月に 4 泊滞在

Managementからの返信 (投稿日 : 2018 年 9 月 1 日)

Dear Anonymous, Many thanks for taking the time to share your recent experience and stay with us. We do hope to welcome you back in 2019 if not before. Kind Regards & Best Wishes

8/10 (良い)

Bob、Exeter, UK

2018 年 6 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Beautiful Location

The hotel has a beautiful situation and clearly aims for a high standard. However, I don't think the standard achieved, good as it is, justifies the price. In particular watch out for the very small measures issuing from the 'automatic wine dispenser', which are far smaller than normal measures

2018 年 6 月に 1 泊滞在

10/10 (非常に良い)

paul、Dorset

2018 年 6 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Pretty nearly perfect

Pretty nearly perfect! The setting is one one of the most stunning and something that stays with you for a long time . The hotel is rugged and quite lovely. As you’d expect, staff are friendly and welcoming . Food is particularly fine . Minor quibble , no bread at breakfast but try the kippers they were sublime. The ocean room was comfortable but basic bathroom forces a less than perfect rating . If you’re over 5 foot 5 the bath is too small . At the price, it slightly lacks little touches , turn down service a bikkie or two. Outside area is fabulous . Overall can’t wait to come back .

2018 年 6 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

2018 年 6 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2 day break.

Fantastic room (puffin) and beautiful views. Lovely staff and very good breakfasts. Quite expensive overall! Massage was a bit heavy handed. Wifi was not always very good.

2018 年 5 月に 2 泊滞在

10/10 (非常に良い)

Fiona

2018 年 5 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Karma IOS

St Martins is a wonderful place and Karma is a lovely hotel. The staff were helpful and friendly, the food delicious and the grounds stunning.

Bjoern Duerrからの返信 (投稿日 : 2018 年 5 月 15 日)

Dear Fiona, Thank you for taking the time to review your recent stay with us at Karma St. Martin's. We are very happy, that you were able to fully enjoy your stay and we hope to see you again in the near future. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

宿泊されたお客様

2018 年 5 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Just lovely. Great comfort. Stunning location. Highly recommended

2018 年 4 月に 1 泊滞在

Bjoern Duerrからの返信 (投稿日 : 2018 年 5 月 11 日)

Dear Traveller, We appreciate your comments and we would like to thank you, for taking the time to write those. It is always great to hear, that someone enjoyed their stay. We hope to see you again in the future. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

Kim

2017 年 11 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Karma - the loveliest hotel on the Scillies!

Great great staff very helpful and friendly, nothing was too much trouble. Jane, Victoria. Alex and Sam made sure we had a relaxing enjoyable stay .

2017 年 10 月に 5 泊滞在

Francescaからの返信 (投稿日 : 2017 年 11 月 7 日)

Dear Kim, What a pleasure to read your review about your recent stay with us at Karma St. Martin's. Thank you! We hope to see you again. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

Chris、U.K

2017 年 9 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice Hotel 40m from the beach!!!!!!

In my opinion the best hotel on the Isles of Scilly. - a superb location right on the beach. This hotel was run efficiently and on a very friendly, relaxed manner. On arrival to the hotel I was met by a member of the front-of-house team who explained and gave me all information I needed about the hotel and its facilities. I must say that I was a little disappointed when informed that the indoor swimming pool (mentioned on their website in February when I booked) was actually closed down. The food was really good and as I am a Coeliac and require a gluten-free menu this was well catered for and it was not a problem to provide a gluten-free alternative.

2017 年 9 月に 7 泊滞在

Bjoern Duerrからの返信 (投稿日 : 2017 年 10 月 16 日)

Dear Chris, Thank you very much for your great feedback. We are very happy, that you were able to fully enjoy your stay with us at Karma St. Martin's. We hope to see you again in the future. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

宿泊されたお客様

2017 年 8 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Brought back memories

Beautiful as always, food this year was wonderful and the weather was beautiful. As we already knew the island it was our perfect trip down memory lane. New visitors may want to look at the island in more details to ensure that amenities/landscape suit their needs.

Francescaからの返信 (投稿日 : 2017 年 8 月 15 日)

Dear Traveler, Thank you very much for your kind review. We are happy, that you were able to fully enjoy your stay with us at Karma St. Martin's and the Island itself. We are looking forward to welcoming you again in the future. Kind regards, Bjoern Duerr General Manager

8/10 (良い)

cathy、devon

2017 年 5 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Beach life

Our first ever stay at this hotel on an island we have visited every year for 20 + years, we normally self cater. Beautiful location and room had fantastic view. Staff on reception exceptional, very helpful, friendly and nothing too much trouble. Had major issue with put up bed overnight but issue resolved by reception in morning. Lovely that our dogs were made so welcome. Cooked breakfast not worth the money especially the rosti.

BjoernDuerrからの返信 (投稿日 : 2017 年 6 月 3 日)

Dear Cathy, Thank you very much for your kind words, even though we could not impress you with our breakfast. Please be assured, that I will pass on you compliments towards our staff. We hope to see you again. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

宿泊されたお客様

2017 年 5 月 12 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Hotel on the beach

Fantastic chill out holiday. Great for walking and exploring other islands. Great food and staff, nothing is too much trouble. Need to be quite mobile on this island, very limited transport, 35 minute walk from Highertown Quay to Lowertown Quay for transfer to other islands.

BjoernDuerrからの返信 (投稿日 : 2017 年 5 月 16 日)

Dear Traveler, Thank you very much for your kind words. I will certainly share your feedback with the whole team, since this is the heart of the Karma experiences. And we are happy, that you were able to fully enjoy your holiday with us at Karma St. Martin's. We would love to welcome you again in the near future. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

宿泊されたお客様

2017 年 5 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Rowed in World Gig Chsmpionships - nice hotel with welcoming staff - ferry crossings to St Mary's to get to championships.

BjoernDuerrからの返信 (投稿日 : 2017 年 5 月 3 日)

Dear Traveler, Thank you very much for your kind review and sharing your experiences with us. It is a pleasure to read that you enjoyed your stay and we are looking forward to welcoming you again in the near future. Kind regards, Bjoern Duerr General Manager

10/10 (非常に良い)

Gavin

2016 年 11 月 13 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Beautiful secluded hotel

Really friendly helpful staff. Good, reasonably priced food. Also good pub next door.

General Managerからの返信 (投稿日 : 2016 年 11 月 23 日)

Dear Traveller, We are very appreciative of the time and effort you spent to share this review with us. We are delighted to read that you enjoyed your recent visit, as guest satisfaction is at the heart of the Karma experience. And we are looking forward to welcoming you again next season. Kind regards, Bjoern Duerr Acting General Manager

10/10 (非常に良い)

宿泊されたお客様

2016 年 9 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Get away from it all

If you're looking for sea, sandy beaches, a two-by-one mile island to explore, friendly people (and seals), comfy lounge/bar and good food- and not much else, then this is perfect. Our dog now knows what her version of heaven looks like ( although perhaps with a bit more sun)! Relaxed service (although not overly attentive) and the daily news covering what's on and where to go on the island (did I mention the pub next door, the tea-room and the fish and chips?) all added to the experience.

Bjoernからの返信 (投稿日 : 2017 年 9 月 19 日)

Dear Guest, Thank you in advance for taking the time to share a little good Karma on Expedia. It is always great to be recognised and your kind words are very much appreciated. Thank you again for this wonderful review and we look forward to creating another outstanding experience for you next time you visit Karma St Martins. Kind regards, Bjoern Duerr Acting General Manager

8/10 (良い)

V、England

2016 年 9 月 13 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Contemporary small hotel in stunning location

Very warm welcome by friendly staff. Our room, 'Ennor', had the 'wow' factor not only the subtle colours of the furnishings but the incredible view over landscaped garden and the sea over to Tresco and St,Mary's. The weather was good but variable. This is the place to view big skies both day and evening. Outside are comfortable chairs and tables and loungers. Enjoyed the foraging day with Rachel. Collecting seaweeds and local plants and seeds that the chef used to create a 5 course gourmet meal that included scallops, lobster and rack of lamb. Benefited from a very high quality massage that is provided in-house.

Bjoernからの返信 (投稿日 : 2016 年 9 月 16 日)

Dear V, Thank you very much for your kind words and your detailed review on Expedia. We are happy to read, that you were able to fully enjoy your stay with us in Karma St. Martins. We hope to see you back next season. Kind regards, Bjoern Duerr Acting General Manager

6/10 (普通)

anne、oxfordshire

2016 年 8 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

disappointed

Isles of Scily are very beautiful, however I booked it because it was advertised with a Spa when in fact it only had one treatment room, nothing else... In my book that doesn't constitute a spa

General Managerからの返信 (投稿日 : 2016 年 8 月 22 日)

Dear Anne, We are very appreciative of the time and effort you spent to share this review with us. It is always a pleasure to read about how much you enjoyed your time while staying with us at Karma St. Martins. However, I regret to learn that not every experience lived up to your expectations. Guest satisfaction is essential, and there’s no excuse for you not having the time of your life, at all times, whilst on holiday. It is only through honest feedback that we can continue to improve the iconic Karma experience, and I hope that you will please accept my sincere apology. Kind regards, Bjoern Duerr Acting General Manager

8/10 (良い)

vivienne、Dover

2016 年 7 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Lovely place to stay

Relaxing

8/10 (良い)

Paul、Axminster

2016 年 7 月 6 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

Beautiful but pricey.

This hotel is in a fantastic location if you are a nature lover. However extremely pricey unless you belong to the Karma Club. As it is on St Martins, an out-island of the Scillies, only access is by boat. During normal daytime this is not a problem but if arriving after 5.30 a private water taxi is necessary at enormous cost. The hotel needs to sort this out! Hotel itself is comfortable and food good, but again expensive. Staff are friendly and helpful.

10/10 (非常に良い)

Pete

2016 年 6 月 5 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

10/10 (非常に良い)

Clare、Yelverton

2016 年 4 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

A Real Treat!

The most beautiful setting, could not have been better for a 'big birthday' treat! Our room was lovely, with a fabulous view. Hotel staff were friendly and helpful and the food was excellent at both breakfast and dinner. We enjoyed playing records again on the record player!

10/10 (非常に良い)

Featheg、Wiltshire

2015 年 12 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

St Martin's remains wonderfully idyllic

We returned to St Martin's being die-hard fans of the old St Martin's hotel and were pleasantly surprised. It was towards the end of the season and little had changed of the feel of the old hotel.The Tean restaurant was no more with dining moving downstairs but this did not detract from the excellent food with the curry, from the Goan chef, being the best I have ever tasted. Once the pool is back and up and running it will be back where we remember it but we would heartily recommend that those who have been before make a revisit to see for themselves. An excellent surprise.

10/10 (非常に良い)

Diana、Truro

2015 年 10 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fantastic location for relaxation

Fantastic location. Beautiful views. Lovely people. Comfortable relaxing stay.

8/10 (良い)

Ehepaar、Bottrop

2015 年 9 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Ruhig, schöner Blick auf Garten und Meer

Das Hotel liegt in einer Bucht, schöner Garten mit Sitzgelegenheiten. Sehr freundliches Personal.

Francescaからの返信 (投稿日 : 2015 年 10 月 3 日)

Thank you for your review of Karma St. Martin's. I am glad you enjoyed the hotels location and views. We are perfectly situated on one of the prettiest beaches in Scilly. I am sorry to hear that you didnt enjoy the buffet options here at the hotel. This is something we will strive to improve upon.

8/10 (良い)

Susan、Camberley

2015 年 9 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Sheer joy

I had wonderful relaxing time enjoying all aspects of the hotel and the surrounding islands. I would definitely return to St. Martins and again enjoy the walking, boat trips, good food and excellent staff at the hotel.

Francescaからの返信 (投稿日 : 2015 年 11 月 28 日)

Hi Susan, Thank you for staying with us at Karma St. Martin's. The isles of Scilly is the perfect destination to relax and unwind. I am proud of the whole team here and what they have acheived. We hope to see you again soon. Kind regards Francesca

10/10 (非常に良い)

Jean Blanc、St Ives

2015 年 9 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Excellent location great staff excellent chef

Wonderful Islands to get lost from the real world Patchy internet & mobile cover great if you need to relax & wind down Five main islands to visit all different all with good cafe hotel & restaurant cover All in all a great place to hide & just enjoy Great wild life flowers & foliage Lovely boat trips between islands & wild life trips St Martin's Hotel a little gem thank goodness they re-opened this year Extremely well run by Francesca & her whole team We hope nobody reads this so we can return year after year!!!!!!!

Francescaからの返信 (投稿日 : 2015 年 9 月 28 日)

Hi Jean, Thank you so much for your 5 out of 5 review of Karma St. Martin's. We are glad you loved the food, I have passed on your kind comments to the head chef here. We will do a sun dance for your return! Kind Regards Francesca

2/10 (非常に不満)

Jeremy、London

2015 年 9 月 9 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

Not recommended

This hotel is not good value for money. The service was severely lacking. Staff are very young and poorly trained. We stayed 7 nights and not once were we offered tea or coffee at breakfast before we had to ask for it. The breakfast itself is average, buffet style, reheated cooked breakfast which continually ran out so we were waiting for food on several occasions. We had one dinner on our first night with such slow service that we ate elsewhere on the island every other night. The wifi did not work throughout, despite assurances that 'it would be fixed in a few days', which in this day and age feels akin to having no electricity and at these prices seems not far from a breach of contract. The hotel itself is in a nice location, but is generally insensitive to its beautiful and quaint surroundings. If we ever return to St Martins in future we will book a guest house or self catering cottage. Very disappointing.

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