Grand Serai Congress & Spa

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Timeless sanctuary in Ioannina

Historical elegance defines this luxury hotel with its grand lobby of period furniture and paintings. The seasonal outdoor pool and bar refresh guests after shopping excursions. Attentive staff ensure a genuine five-star experience within walking distance of town center dining.

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥19,256
￥22,571 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom with a mirror and sink, and a view of greenery outside.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom with a mirror and sink, and a view of greenery outside.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room

A bedroom with a balcony, a sofa, a dining table, and a bed with a tray of breakfast items.

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 1 Bedroom

A bedroom with a large bed, a TV, a dresser, and a window with curtains.

Traditional Room, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Suite

A room with a red velvet sofa, a glass coffee table, and a chandelier.

Executive Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 2 Large Twin Beds and 2 Twin Beds

View all photos for Junior Suite

A hotel room with a blue sofa, a wooden coffee table, and a bed with a blue headboard.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds OR 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Ioannina, Grand Serai Congress & Spa is in the city center and near the airport. The area's natural beauty can be seen at Lake Pamvotis and Anatolis Park, while Art Gallery of Epirus Studies and Folklore Museum are cultural highlights. Visit our Ioannina travel guide
Map
45221, Epirus, Ioannina, 33, Dodonis Avenue

What's nearby

  • A coastal town with a historic fortification, surrounded by mountains and a calm sea.
    Lake Pamvotis
    10 min walk - 0.9 km
  • Du Lac Convention Center
    10 min walk - 0.9 km
  • Archaeological Museum of Ioannina
    13 min walk - 1.0 km
  • Ioannina Castle
    3 min drive - 1.5 km
  • Its Kale
    3 min drive - 1.5 km

Getting around

  • Ioannina (IOA-Ioannina National)
    15 min drive

Restaurants

  • Θυμωμένο Πορτραίτο
    3 min walk
  • Old Post
    4 min walk
  • Black
    3 min walk
  • Ψησταριά Ακρόπολις
    6 min walk
  • Άρτος & Ελαία
    5 min walk

About this property

Grand Serai Congress & Spa

  • Luxury hotel in the business district
  • At Grand Serai Congress & Spa, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Babysitting (surcharge), multilingual staff, and a porter/bellhop
    • Laundry services, a computer station, and smoke-free premises
  • Room features
  • All 216 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and desk chairs.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch TVs with cable channels
    • Wardrobes/closets, refrigerators, and daily housekeeping

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￥55,200 total
includes taxes & fees
Nov 22 - Nov 23
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Frequently asked questions

Does Grand Serai Congress & Spa have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–6:00 PM. The pool is closed seasonally each year from September 15 to June 20.

How much does it cost to stay at Grand Serai Congress & Spa?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Grand Serai Congress & Spa on Nov 16, 2026 start from ￥19,256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Serai Congress & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Serai Congress & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Serai Congress & Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Serai Congress & Spa located?

Located in the heart of Ioannina, this luxury hotel is within a 10-minute walk of Zosimaia Library and Folklore Museum. Art Gallery of Epirus Studies and Gallery of Epirus Studies Society are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Serai Congress & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 162 out of 266 reviews
Rating 8 - Good. 74 out of 266 reviews
Rating 6 - Okay. 15 out of 266 reviews
Rating 4 - Poor. 8 out of 266 reviews
Rating 2 - Terrible. 7 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel overall was very clean, the staff super polite and helpful and the say was overall excellent. We will stay here again in the future.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So ive stay here before in September 2025. Overall a beautiful hotel and in general the staff are polite. The chambermaids and maintenance man were especially nice and friendly. Sunday morning breakfast there was one rude woman serving the cook as you want part. However its a good base for what I needed during my stay. If I returned I would stay again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Stayed 13 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel n polite employees

The hotel was really nice and the room clean and spacious even though didnt have a balcony and didnt have any great view. As i can tell they had empty rooms so i cant tell why they didnt offer us any of the nice rooms with a view. .. Maybe ask for it when you book... The staff was really polite especially the front office.. The service over the pool needs to get some improvements since it took ages to get the menu n after that 2 order but in general a beautiful hotel on a reasonable price.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Staff & service

Underwhelming experience

Unfortunately the SPA and Gym were shut and that was one of the main reasons for choosing the hotel. The pool was amazing and a great relief from the heat. There seemed to be some mixup with the reservation and the front desk staff were not helpful especially for a 5 star hotel, they finally addressed the issue and seemed to blame Hotels.com rather than take responsibility. I would not stay there again
Stayed 10 nights in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Excellent property location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Thats the best hotel in town. Big rooms, friendly staff
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel a real five star. Big, classic and comfort rooms
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property! It was beautiful and hot lots of great decor and paintings to check out!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great location, great staff and service Ioannina is a must visit location
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Friendly and very professional staff eager to assist. Great location.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside and out. Cabs run 24/7, easy access.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and very exclusive 👏 definitely recommend 👌
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities
We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and k7nd staff
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Quality
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 7 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well informed and very Petions with the customers
Stayed 5 nights in Jul 2023