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BCC ロッホネス コテージズの口コミ

4 out of 5
BCC ロッホネス コテージズ
Glen Urquhart, Drumnadrochit, Inverness, Scotland

口コミ

7.6

良い

評価 10 - 77 件の口コミ中 23 件が非常に良い" "
評価 8 - 77 件の口コミ中 32 件が良い" "
評価 6 - 77 件の口コミ中 6 件が普通" "
評価 4 - 77 件の口コミ中 13 件が不満" "
評価 2 - 77 件の口コミ中 3 件が非常に不満" "

7.6/10

清潔度

7.8/10

スタッフとサービス

7.2/10

設備とサービス

7.4/10

施設のコンディションと設備

5.4/10

環境への配慮

口コミ

2/10 (非常に不満)

Maria、Lake Stevens

気になった点 : 清潔度、設備とサービス
Location was beautiful but amenities promised were not available. Communication was extremely horrible. Beds dirty, bedding stunk.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Paul

Could be a 5 star with a little more effort!
If only the owners would listen to the customer feedback from previous guests! All the same niggling issues stop this from getting g a 5 star rating. Dirty pots and pans, a central heating system that needed to be rebooted constantly, poor level of cleaning generally, all have been commented on by previous guests!
2023 年 12 月に 4 泊滞在

8/10 (良い)

Charity

Beautiful and secluded
2023 年 9 月に 2 泊滞在

8/10 (良い)

Anna

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Property description indicated that wifi was available, and it was down below but not at the cottage above. Important to know for those that still have to be connected to work.
2023 年 9 月に 2 泊滞在

4/10 (不満)

Rosemary

気になった点 : 清潔度、施設のコンディションと設備
2023 年 8 月に 6 泊滞在

8/10 (良い)

Matthew

家族旅行
Bien mais...
Belle maison, bel endroit, bel emplacement, mais il faut faire quelques investissements pour que ce soit parfait : matelas HS, propreté relative, moisissures dans la douche. Sinon top.
2023 年 8 月に 2 泊滞在

8/10 (良い)

Jessica

家族旅行
良かった点 : 清潔度、客室の快適度
Overall a nice place to stay, comfortable, clean, spacious, and beautiful views. Check in process could have been better however. It was all contactless which is fine, and received emails with the code, but the emails never stated which cabin we were in. We got lucky the first one we went to was the correct one (the code worked). While we were getting situated, another couple had the same issue and could not find their cabin nor could get ahold of anyone. So while it was a nice place to stay, the check in process definitely could be better for people.
2023 年 8 月に 2 泊滞在

4/10 (不満)

Daniel

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Unfortunately we found this property to be disappointing with poor quality. We still haven't heard from the owners, despite multiple attempts during a multiple night stay. The property was not as described, the photos used were of the best and most well positioned property, most other properties looked more run down like ours. The most notable disappointment about the property after no communication was the quality of the beds. Hard springs through very old mattresses made for an extremely uncomfortable sleep. The internet that owner written descriptions mentioned was available was not at all available. The property included absolutely nothing, no tea, washing powder or soap. A DVD player was available with no DVDs. I cannot recommend this property.

10/10 (非常に良い)

Aimeelee

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス
Overall I had an excellent stay at the brocks cottage, the cottage was very clean, communication could have been better from Expedia about what the cottage has to offer and how we would gain entry this was sent through email the day of check in. There were a few bits in the cottage that could be with fixing. There is lots to go around the area but you will need your own mode of transport.
2023 年 7 月に 2 泊滞在

2/10 (非常に不満)

Marina

気になった点 : 清潔度、施設のコンディションと設備
We had a horrible sleepless night at that place because of completely unusable bed. It's beyond uncomfortable, you can't sleep on it. Top it with non-existent wifi, things here and there like dishwasher that were not working, lack of simple basic things like tea or coffee or few extra towels. Nice spot, not a bad cottage that lacks attention and love, and horrible bed that's a trash you can't sleep on. Totally overpriced!

4/10 (不満)

Stephanie

家族旅行
気になった点 : 清潔度、客室の快適度
2023 年 7 月に 1 泊滞在

8/10 (良い)

David

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The cottage was clean and quiet. The location was exactly what we were looking for. I wish the mattress was better. Book it!

2/10 (非常に不満)

Pimjai、Bangkok

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、客室の快適度
2023 年 5 月に 2 泊滞在

4/10 (不満)

Dona、Portland

気になった点 : 施設のコンディションと設備
This is a nice home and a beautiful location. I slept very soundly as it is quiet and peaceful. Unfortunately, I had two fairly significant challenges. What made these two things especially concerning is that I tried to communicate to the property manager or owner, and never received a response. First, I was never able to connect to Wi-Fi, even though that was advertised as available at this property. Secondly, I think there is an issue with the plumbing in the bathroom. There is a strong odor that appeared to me to be a combination of sewer gas and earth. I am guessing that there may be a serious leak that should be investigated. I would also recommend a deep clean as there are a number of things in the unit that are outdated and not helpful. Lovely place in a great location that just need some TLC. The bathroom odor and Wi-Fi needs attention ASAP and some steps should be taken to provide the guest with a means to communicate with the property manager. Thank you.
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Linda

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great little spot for a country stay, peaceful with a beautiful outlook over the Loch and mountains. You do need a car though but drives around are beautiful
2023 年 4 月に 2 泊滞在

4/10 (不満)

Shuske

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Andrew、Chicago

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice, safe and quiet location near Loch Ness. Great communication with booking and follow up after visit. Clean and comfortable. Wish the short-term cottages had laundry facilities!
2022 年 7 月に 2 泊滞在

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、客室の快適度
2022 年 7 月に 2 泊滞在

8/10 (良い)

Catherine

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

Gordon

良かった点 : 清潔度、客室の快適度
2021 年 12 月に 2 泊滞在

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、客室の快適度
Would highly recommend
Cottage was in excellent location, had everything inside that we needed, great communication throughout as to checking in and out and directions, would recommend and will definitely be back
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property was a calm and peaceful haven that was also within short driving distance of many lovely places to visit and explore. Dedicated parking by the front door was also a bonus. However, the drive up the hillside to get there was a little bit challenging.
2021 年 6 月に 2 泊滞在

8/10 (良い)

Charlene

家族旅行
良かった点 : 清潔度、客室の快適度
Lovely stay at firs
We read other reviews after booking and panicked. There was no need as we had a lovely stay at bcc cottages. Its not advertised as a 5 star Lodge so you get what you book. The cottage has a stunning view, it is 15 to 20 min drive from Inverness but a gorgeous drive. The cottage was clean enough, the dishwasher as we had read doesn't work but everything else did. The cottage was lovely and cosy when we arrived and heated up to roasting if the heaters was on. The beds were comfy. Like I said it's not 5 star luxury stay but it's a clean cottage with stunning views. Donald was quick to respond and check in was easy. Inverness is one of the most beautiful places in Scotland.
2021 年 4 月に 2 泊滞在

8/10 (良い)

James

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Beautiful just needs some repairs
Was a really nice cottage beautiful views beds were uncomfortable, oven didn’t work, coffee machine didn’t work, dish washer didn’t work, not enough towels or dish towels, need to bring everything with you including bin bags, sponges etc nothing in cottages. would go back but perhaps make sure everything working first.
2020 年 11 月に 2 泊滞在

10/10 (非常に良い)

John

家族旅行
良かった点 : 清潔度、客室の快適度
Home from home
What a great place to stay with elevated views over the countryside with well equipt living arrangements great communication from host Donald
2020 年 10 月に 4 泊滞在

10/10 (非常に良い)

Chatriona

良かった点 : 清潔度、客室の快適度
Stop Off
Lovely cottage settee’s comfy but a bit low as was the bed. The shower head and rail needs attention as the water was so powerful it tends to spray everywhere. Apart from that and the frying pan dirty in the cupboard it was a lovely short stay. I would book again. Thank you
2020 年 9 月に 1 泊滞在

8/10 (良い)

Gareth

家族旅行
気になった点 : 客室の快適度
ok place, not luxury by any means however. main bed was quite awful on one side with springs that felt were coming through. Place inside was relatively clean, although we had to clean down sofas on our arrival ourselves. outside seating area very basic. whole place could do with a good tidy up
2020 年 8 月に 4 泊滞在

4/10 (不満)

Camilla

家族旅行
気になった点 : 清潔度
2020 年 8 月に 4 泊滞在

10/10 (非常に良い)

Romeel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good family accommodations
Spacious and well-apportioned cottage. No 5-star luxury but it has everything you need, and is clean and comfortable.
2020 年 3 月に 1 泊滞在

8/10 (良い)

TRACY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, good sized rooms, plenty of space for a family
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

Heather B.

良かった点 : 清潔度
Beautiful retreat
Beautiful hide away. Near Drumnadrochit. Fabulous views from the house. Only down side is., no condiments in the house or welcome pack. So had to go to nearby shop to purchase. Which wasn't a problem as was still open when we arrived. Will be back.
2019 年 11 月に 2 泊滞在

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 9 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
I wasn't too sure when we pulled up what we were in for. When we walked into our cottage it was absolutely awesome even has a washing machine and dryer as well as a full kitchen spa in the bath. Floors are creeky but it adds to the charm. Bed is a little uncomfy but apart from that I'd stay there again.
2019 年 8 月に 1 泊滞在

8/10 (良い)

Joshua C.

良かった点 : 清潔度
Comfortable cottage
Clean cottage, as advertised. Major issue in not receiving directions to property. Look for Hostel and go to office to check in. We had one comfortable night for a family of 4.
2019 年 8 月に 1 泊滞在

8/10 (良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Peaceful and central. Great place to stay.
My husband and I and our two kids stayed here for two nights. Great location, peaceful but central to all amenities and attractions. Really enjoyed our stay, kids loved it. Great price, clean and comfortable. Will definitely book again. Highly recommend. Owner friendly and helpful.
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable cottage in quiet area, great shower Painful mattress with too heavy and warm duvet
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious and useful amenities. Too bad about the water main break, but it was repaired fast and we were informed well when I contacted staff. No Wifi in the cottage or TV channels so the advert is a bit deceptive. Did not know the youth hostel is the location of these.
2019 年 8 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Very nice location. No view of lake but that was expected and known. Hot water heater had to be turned on separately.
2019 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 7 月に 1 泊滞在

8/10 (良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 2 泊滞在

6/10 (普通)

stuart t.

良かった点 : 清潔度
nice cottage but badly needs a refurb
we arrived early and let into the cottage ,then told that the internet was down inn the properties ,which stayed down all week. the cottage was clean and tidy . the beds very comfortable. the only real issues was the water in the shower was hot ,in fact it was too hot and the tap was broken so you had trouble lowering the temperature also the heating was playing up and kept playing up or turning itself off ; ,we did a lovely few days in the cottage it just needs a bit of tlc
2019 年 5 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Petite maison isolée très accueillante. Vue superbe.
2019 年 4 月に 1 泊滞在

8/10 (良い)

Stewart

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 1 泊滞在

4/10 (不満)

Elizabeth

Very disappointing. Lovely setting, but a myriad of problems (unclear arrival instructions, no wi-fi, broken dishwasher, electric heaters kept turning off, electricity went off (had to have money top-up to restart), no instructions, broken tap in shower, missing light globes,only 1/2 roll toilet paper provided etc), led us to leave after only one night (we had booked for 2). A phone call and a couple of follow up emails to the manager to discuss our experience have been ignored. All in all, the worst accommodation experience we had in Scotland. Avoid.
2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quiet place for relax with family. Cottage was clean and had all essentals.
2018 年 11 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
2018 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2018 年 10 月に 6 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Very good Cottage
The cottage was really good and located 6.5 miles away from the main lochness road. The place is suitable for very quite ppl and doesn't suit who wants to go out in the night or looking for any shop.
2018 年 9 月に 2 泊滞在