Dear Toshiaki,Thank you for your feedback! We're glad to hear that you appreciated our hotel's proximity to the city center and train station. We strive to offer an authentic Austrian experience to our guests and we are more than happy that you enjoyed it.We hope to have the pleasure to welcome you back some time!Best regards,Your Hotel Sailer Team
10/10 (非常に良い)
MEGUMI
2023 年 7 月 16 日
MEGUMI
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Seiji
グループ旅行
2023 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Seiji
2023 年 4 月に 1 泊滞在
Hotel Sailerからの返信 (投稿日 : 2023 年 5 月 17 日)
Dear Seiji, thanks for the great review you gave our hotel. We are happy to hear that you could enjoy your stay and hope to see you soon again!Kind regards from Innsbruck, Family Sailer and the Hotel Sailer Team
Thank you very much for your great feedback! We are looking forward to welcoming you again. Best regars - The Hotel Sailer Team
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2020 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 8 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2020 年 9 月 17 日)
Dear Ladies and Gentlemen,
thank you for the great review of our hotel!
We are glad that you enjoyed your stay
and hope to see you again very soon.
Sincerely,
Family Sailer and Team
10/10 (非常に良い)
宿泊されたお客様
出張, グループ旅行
2019 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とてもきれいで交通の便もよく、快適な滞在ができました。
宿泊されたお客様
2019 年 10 月に 2 泊滞在
Front Officeからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Ladies and Gentlemen,
thank you very much for taking the time to evaluate our hotel!
Each feedback helps us to get to know the wishes of our guests even better.
It was a pleasure for us to read that you enjoyed your stay in our house.
We are looking forward to welcome you again in our house during your next visit.
Best regards
Family Sailer and Team
Dear Sirs,
thank you so much for taking the time to evaluate our hotel. We´re glad to know that your stay in Innnsbruck was great and that you´ve appreciated particularly the breakfast and the position.
Yes the rooms with bathtub and bidet belong to the superior category.
We hope that you´ll come to our hotel again!
Best regards,
Carla Quattrin
-Reception-
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2019 年 8 月 26 日)
Dear Ladies and Gentlemen,
thank you very much for taking the time to evaluate our hotel!
It was a great pleasure to read that you enjoyed your stay in our house.
We are looking forward to welcome you again in our house during your next visit.
Best regards
Family Sailer and Team
Dear Ladies and Gentlemen,
thank you very much for taking the time to evaluate our hotel!
It was a great pleasure to read that you enjoyed your stay in our house and the dinner in our restaurant.
Our team was very happy about your praise - thank you very much.
We are looking forward to welcome you again in our house during your next visit.
Best regards
Family Sailer and Team
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スマートな滞在
快適に滞在出来ました
宿泊されたお客様
2019 年 6 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2019 年 7 月 12 日)
Dear Ladies and Gentlemen,
Thank you very much for taking the time to evaluate our hotel!
With pleasure we read that you enjoyed your stay in our house.
We are looking forward to welcome you again in our house during your next visit.
Best regards
Family Sailer and Team
8/10 (良い)
宿泊されたお客様
2018 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2018 年 8 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2018 年 9 月 16 日)
Dear Ladies and Gentlemen,
thank you very much for taking your time to write a Review over our Hotel.
With pleasure we have read that you enjoyed your stay in our Hotel.
We are looking Forward to welcoming you again in our House.
Best regards
Family Sailer and Team
Dear Ladies and Gentlemen,
thank you very much for taking your time to write a review about your stay!
Sorry sincerely that we did not meet your taste regarding complete.
Nothing distracts us from disappointing your expectations.
We apologize for the inconvenience caused.
The satisfaction of our guests is fundamental to us, and that's why we are very open to criticism.
Please report any issues promptly to the receptionist, our team will endeavor to solve any of your occurring problems as fast as possible.
We hope you will give us, the team of Hotel Sailer, another chance to convince you of our qualities.
Best regards
Family Sailer and team
8/10 (良い)
Hiro、Tokyo
2018 年 8 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Only short stay, but very clean and friendly service.
Hiro
2018 年 8 月に 1 泊滞在
Front Officeからの返信 (投稿日 : 2018 年 8 月 20 日)
Dear Hiro,
Thank you very much for taking the time to evaluate our hotel!
It´s a pleasure for us to read that you enjoyed your stay in our hotel.
We are looking forward to welcome you again during your next visit in Innsbruck.
Best regards
Family Sailer and team
Dear Hozumi,
Thank you very much for taking the time to evaluate our hotel!
It´s a pleasure for us to read that you enjoyed your stay in our hotel.
We are looking forward to welcome you again during your next visit in Innsbruck.
Best regards
Family Sailer and team
Dear Eiko,
Thank you very much for taking the time to evaluate our hotel!
It´s a pleasure for us to read that you enjoyed your stay in our hotel.
We are looking forward to welcome you again during your next visit in Innsbruck.
Best regards
Family Sailer and team
Dear Chiaki,
thank you very much for taking your time to write a review about your stay!
Sorry sincerely that we did not meet your taste regarding the room complete.
Nothing distracts us from disappointing your expectations.
We apologize for the inconvenience caused.
Please report any issues promptly to the receptionist, our team will endeavor to solve any of your occurring problems
as fast as possible.
We hope you will give us, the team of Hotel Sailer, another chance to convince you of our qualities.
Best regards
Family Sailer and team
Dear Ladies and Gentlemen,
thank you very much for taking your time to give us a Feedback.
With pleasure we have read that you enjoyed your stay in our Hotel.
We are looking forward to welcome you again in our Hotel.
Best regards
Family Sailer and Team
Dear Taka,
Thank you very much for taking the time to evaluate our hotel!
It´s a pleasure for us to read that you enjoyed your stay in our hotel.
We are looking forward to welcome you again during your next visit in Innsbruck.
Best regards
Family Sailer and team
Thank you for sharing your experience! We're glad to hear that you found your stay convenient, especially due to our proximity to the main train station. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to let us know. We're here to help!
8/10 (良い)
Norbert、Dachau
カップルで旅行
2024 年 5 月 20 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Empfangspersonal freundlich aber konfus schreibt Namen vom Pass falsch ab spricht kein fließendes Deutsch
Norbert
2024 年 5 月に 2 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 5 月 23 日)
Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie beim Empfang eine weniger zufriedenstellende Erfahrung gemacht haben. Ihre Rückmeldung hilft uns, unseren Service kontinuierlich zu verbessern.Mit freundlichen Grüßen
10/10 (非常に良い)
Tiffany
2024 年 5 月 19 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Everything was perfect!
Tiffany
2024 年 5 月に 1 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 5 月 22 日)
That's wonderful to hear! We're thrilled that everything met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Best regards
10/10 (非常に良い)
Jos
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
sehr nette leute, gutes Fruhstuck!
Jos
2024 年 4 月に 1 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your feedback!
6/10 (普通)
Caroline
2024 年 4 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Caroline
2024 年 4 月に 3 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thanks for taking the time to leave a review. If you have any further feedback or if there's anything we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and hope to welcome you back soon!Best Regards,Your Hotel Sailer Team
10/10 (非常に良い)
Paul
家族旅行
2024 年 4 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel well maintained and very central
Paul
2024 年 4 月に 3 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Paul,Thank you for your feedback! We're delighted to hear that you found our hotel well-maintained and centrally located. We strive to provide a comfortable and convenient experience for all our guests. If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future!Your Hotel Sailer Team
8/10 (良い)
elisabetta
グループ旅行
2024 年 4 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ci siamo trovate molto molto bene. Personale squidito. A 2 minuti dalla stazione dei treni ed a 5/10 minuti dal centro di innsbruck.
elisabetta
2024 年 4 月に 2 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Elisabetta,We're thrilled to hear that you had such a wonderful time during your stay with us! Thank you for your kind words about our staff. We're glad to hear that our location near the train station and the center of Innsbruck was convenient for you. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back again in the future!Best regards,Your Hotel Sailer Team
8/10 (良い)
Claudia
出張, 家族旅行
2024 年 3 月 25 日
Leider kein Spiegel im Zimmer,
es ist etwas schwierig, wenn sich 3 Personen im Bad vor dem einzigen Spiegel fertig machen müssen.
Claudia
2024 年 3 月に 1 泊滞在
Hotel Sailerからの返信 (投稿日 : 2024 年 3 月 26 日)
Liebe Claudia!Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihnen ein Spiegel im Zimmer gefehlt hat und dass es dadurch etwas schwierig war, sich zu dritt im Bad vor dem einzigen Spiegel fertig zu machen. Einige Räume eignen sich aufgrund ihres Grundrisses nicht für große Spiegel. Bitte gerne durch unsere Kategorie-Vielfalt stöbern und für das nächste Mal ein geeigneteres Zimmer auswählen. Auch unsere Rezeption ist bei der perfekten Zimmerwahl gerne behilflich.Wir danken Ihnen für Ihre Rückmeldung, da sie uns dabei hilft, unseren Service kontinuierlich zu verbessern. Wir hoffen, dass Sie dennoch Ihren Aufenthalt bei uns genossen haben und würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Ihr Hotel Sailer Team
8/10 (良い)
Erik
2024 年 3 月 10 日
良かった点 : 施設のコンディションと設備
Close to the train station walkable to town center
Or access to the trolley system. Amazing restaurant
Erik
2024 年 3 月に 3 泊滞在
Hotel Sailer からの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Erik, Thank you for sharing your experience!We're glad you found our hotel conveniently located near the train station and within walking distance to the town center. It's great to hear that you enjoyed our restaurant as well. We hope to welcome you back for another enjoyable stay soon!Best regards,Your Hotel Sailer Team