ロビー
利用可能日を確認

ウィンダム インディアナポリス ウエストの口コミ

3.5 out of 5
ウィンダム インディアナポリス ウエスト
2544 Executive Dr, Indianapolis, IN

口コミ

8.0

とても良い

評価 10 - 403 件の口コミ中 183 件が非常に良い" "
評価 8 - 403 件の口コミ中 99 件が良い" "
評価 6 - 403 件の口コミ中 52 件が普通" "
評価 4 - 403 件の口コミ中 39 件が不満" "
評価 2 - 403 件の口コミ中 30 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

nomu

カップルで旅行, 家族旅行
良かった点 : 清潔度
部屋の清掃やバスタオルの交換が毎日なされなかった。 バスタオルは、自らフロントに受け取りに行った。
2024 年 4 月に 2 泊滞在

8/10 (良い)

THOMAS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room was larger than expected had some construction going on but you couldn’t tell unless you went by it. Overall experience was nice
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for your nice review of the hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

Carol Ann

家族旅行
It was a good overnight stay, despite a non working remote control, no ice in the ice machine dispenser.. friendly, helpful staff; good shuttle ride to the airport
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your nice review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Sashat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Over all very good
2024 年 5 月に 1 泊滞在

4/10 (不満)

Joshua

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
is very old
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Rory

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
All the inside common areas were extremely hot about 80-85 degrees. We were dripping sweat. We should have been emailed the ac wasn’t working, we would have switched hotels. Pool was under construction, again we should have been notified about this prior, we would have not stayed there. Our room door wouldn’t open, ( dead battery ) we had to wait nearly an hour in a 85 degree hallway for them to fix it. I asked for a different room so we didn’t have to wait, the hotel front desk attendant lied about no rooms left available, when 15 min before the door issue, I asked for an airport view room, she said we only have two rooms left open for the night. Ac in the room took 3 hours to come down one degree, that wasn’t working correctly either. Not up to par with the expectation of staying at a Wyndham property. Horrible horrible experience would not recommend staying at this property. Also I asked the general manager to call me regarding the property asap, still waiting………
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the malfunctioning air conditioning, the closure of our pool during your stay and for the malfunctioning door lock. Please rest assured we take your feedback very seriously and have shared this information with the respective department heads for a prompt resolution. Additionally, we understand the disappointment regarding the pool closure and are doing our best to expedite the maintenance process to reopen it as soon as possible.We value your feedback, and your satisfaction is of utmost importance to us. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.Please don't hesitate to contact us if there's anything else we can assist you with during your stay.Warm regards,

4/10 (不満)

Jorge、Houston

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The air conditioning didn't work while we were there and no one helped us.
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 21 日)
We apologize for the AC issues your incurred. We did have our system go down, but it has been fully corrected. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 (不満)

MATTHEW

気になった点 : スタッフとサービス、施設のコンディションと設備
We arrived and there was no A/C in the building, we were given the wrong room number, and the lady at the front desk seemed more interested in being on her phone than helping us. Wouldnt recommend with other options readily available.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 16 日)
We apologize that you had such a poor stay at the hotel. We did have issues with the AC last night which were corrected today. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Samuel

2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your 5-STAR review of our hotel. WE hope to be able to serve you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Dale

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent place to stay
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your 5-STAR rating for our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Rebecca

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is nice. It said breakfast available…at their adjoining restaurant for a fee. Lots of noise in the hallways after midnight. Facility and staff was great
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your nice review of our hotel. Our team does make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 (不満)

William

家族旅行
Two wyndhams similar addresses,? Extra 30 min after day long drive how crazy. Cheep and cheep
2024 年 5 月に 1 泊滞在

8/10 (良い)

Sam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place. Definitely would recommend.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your nice review of our hotel. We hope to be able to serve you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Nathanael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your 5-STAR review of our hotel. We hope to see you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Lynn

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Theresa、Coppell

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great room and nice bed very modern updated.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your 5-STAR review of our hotel. We look forward to serving you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious and the area was quiet, the amenities were to my satisfaction My only complaint is that all the workers there need to speak English. I asked a question to a female worker, who's Hispanic, and she couldn't answer the question because of her lack of English. Other than that, I enjoyed my stay there.
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your 5-STAR review of our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 (不満)

Liz

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
For that price we were expecting a little more.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

JoAnn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice hotel. Close to airport with free shuttle
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your very nice review of our hotel. We look forward to hosting you again in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

Deborah

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Victoria

2024 年 5 月に 2 泊滞在

4/10 (不満)

Jason

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
The hotel did not acknowledge our reservation through Expedia. They said it’s first come first serve and they do not go by Expedia. Why was this even available to book through Expedia? We did get a room eventually but it was a hassle. I will never use Expedia ever again.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 6 日)
We apologize for the issue you encountered. Unfortunately, whenever we close out our hotel with the on-line companies, there always seems to be a large delay before it goes into effect. Additional reservations get booked where the hotel has no more rooms left.Sincerely,Mark ParnellaGeneral Manager

2/10 (非常に不満)

carl

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Since arrival, this visit has been nothing but disappointment and difficulty. The service in the restaurant has been slow (at best) and intermittent. We have been consistently kept waiting for 10-15 minutes before any wait staff was even present to seat us or acknowledge our presence. The few requests we have made (such as an extra chair so both my wife and I would have a place to sit in our room) have been summarily dismissed as "not possible". The elevators are unresponsive and their performance unpredictable. The staff has been long on apologies and short on suggestions for solutions. Another example just this evening: There has been a prominent sign in front of the restaurant since our arrival advertising "happy hour Sunday - Thursday". When we asked about the details we were told that this was a lie and the actual offer would not be valid for a couple more weeks. When I tried to ask for a manager I was told that none were available because you don't appear to think that there should be any management on duty on Sunday! The restaurant appears to have two different printed menus with no real way for a customer to know which listed the actual items available. The wait staff told us that they change items often and customers cannot really know what are valid entrees. Since retirement my wife and I have traveled extensively around the US and Europe and have NEVER seen such a farce in a name brand hotel.
2024 年 4 月に 6 泊滞在

4/10 (不満)

Justin

出張
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Property is very dated. I paid the extra money for a Wyndham and plumbing fixtures were rusty and it was loud. I was originally given the wrong type of room. A worker even knew about the issues before I mentioned them.
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 3 日)
We apologize for the issues you encountered. Ownership continues to renovate the hotel in different areas to address guest concerns. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had an updated room thay was clean and quiet. For one night is was great for the price.
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for taking the time to review our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Burkely

2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your 5-STAR rating of our hotel. We hope to be able to serve you again soon.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

Marie

グループ旅行
良かった点 : 清潔度、スタッフとサービス
The shower spout was broken and came off during the stay, but other than that; check in/out was easy. The bar staff was friendly and our room was clean.
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for taking the time to review our hotel. Although we apologize for the shower issue, I was happy to read that the staff was friendly, and your room was clean. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

DAVID

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 29 日)
Thak you for taking the time to review our hotel. We hope to have the opportunity to host you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Alfredo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent price/value!!
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Paola

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me encantó lo espaciosa que estaba la habitación. Realmente nos sorprendió.
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you for your wonderful review of our hotel. We hope to be able to serve you again whenever your travels bring you back to the Indianapolis area.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Neil

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really good customer service when I arrived. Room was brand new, and super clean. Loved this place, breakfast wasn’t the tastiest. But it’s free lol so I get it.
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your very nice review of our hotel. We hope to be able to serve you again soon.Sincererly,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

2/10 (非常に不満)

Jasmin

出張, カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The entire hotel was out of soap- I was handed shampoo when asking for some. My room was 75 degrees and stayed that way the entire first night even after maintenance came by. The bed was extremely bowed and the pillows were toddler sized. Will never book here again.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff was nice. There wasn't any continental breakfast. No hand soap or coffee cups in the room even though there's a coffee pot. Our room was cleaned once for a 3 night stay. Free transportation to and from the airport was a huge plus.
2024 年 4 月に 3 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for taking the time to review our hotel. I was happy to read that the staff was nice. I apologize for the items that were missing from your room. We only clean the rooms every other day unless requested. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 (不満)

Curtis

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
My stay at the Wyndham Indianapolis West Hotel was less than satisfactory. Firstly, the A/C seemed to be stuck on a frigid 64 degrees, making the room uncomfortably cold. Despite the efforts of a friendly mechanic, the issue remained unresolved so they moved us into a different room that was bigger but only partially clean and included a shared door to the room next to our room. Navigating the hotel was another challenge, particularly on the third floor where there were no clear directions to find your room. Upon reaching my room, the window view was disappointing, overlooking unsightly A/C units and a heap of dirty mattresses. Although the customer service was prompt in responding to complaints, the two different rooms I was moved to still had remnants of previous guests. Trash lingering behind the bed and stains on the mattress cover were unsettling discoveries. As for dining options, the restaurant, Flights Tap House, was a letdown. With only Budlight on tap and a mere two employees, the experience was underwhelming. Overall, my experience at the Wyndham Indianapolis West Hotel fell short of expectations, and I would not recommend it to others.
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 22 日)
We apologize for the poor stay you had with us. This is not the norm. We are still in the process of getting all the new draft beer in place as draft system was not working. All 8 beers will be installed this week. We hope to have an opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

4/10 (不満)

Tami

良かった点 : スタッフとサービス
Did not feel safe. Limited food options. Smell of marijuana in room.
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 20 日)
We apologize that you didn't feel safe at our hotel. We do have overnight security at the hotel seven days a week. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to review our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Leiann

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay. Still not used to the limited room cleaning & linen service post-COVID, but they did inform us that bedding would not be changed for stays less than 3 days. We didn’t realize we would need to request trash removal & towels when needed. It was nice to have a decent restaurant on site & they handle the eclipse crowds very well. There was also a billiards tournament going on during our stay & that was handled very well also in terms of the numbers of guests & bar/restaurant device. I would visit again if in Indianapolis.
2024 年 4 月に 3 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your very nice review of our hotel. We were happy to read that you enjoyed our new restaurant - Flights Craft Bar & Kitchen. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 (普通)

Carrie

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank for taking the time to review our hotel. I apologize we did not meet your expectations. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed in many hotels during my travels and your beds are by far the best and most comfortable that I have ever slept in.
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your very nice review of our hotel. We did put in all new beds last year and our guests have loved them. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 (普通)

Sharon

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
This hotel has clearly seen better days. I was hopeful that the Wyndham branding would result in a nice-ish room, especially given the exorbitant pricing for the eclipse, but it was a mediocre stay at best. Reasonable beds, mostly clean room, outdated shower and shower curtain that didn't quite fit the rod, no fan in the bathroom, smell in the hallways of past smoking, random beer cans left in the elevator and hallways. The hotel served the purpose as a place to sleep but I'll chose an alternate hotel next time. Not worth $432 for the night especially with no continental breakfast. $80 value at best...
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 9 日)
We are sorry you did not enjoy our hotel. Ownership continues to make renovations at the property, and we hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Humberto、Carmel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very close to the airport
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for your 5-STAR review of our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager

2/10 (非常に不満)

MONIKA

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The night I checked in I asked if breakfast was included. As the answer to this I was shown where breakfast is served and what were the hours. In the morning we (2 grownups and 1 child) went to the area where we where pointed to. The ususal buffet style eggs, sousage buiscuit and gravy where available, plus coffee and orange juice. After I had small brekfast from what was available we wre presented with almost $50 bill. I thought it was a mistake and went taked to the front desk explaining that I specifically asked about breakfast being included the night before and was not told it wasn't. The manager came and told me that they did not serve continental breakfast and I owned them the money. I felt tricked into this not mention the food was way below any buffet quality, where at least I would get a discount for a child. I found the the whole situation very dishonest on the side of the managent. They had a chance to set me straight but chose not to do so. At the check out I asked them to post prices and the entry to the "buffet" so no more people get tricked into this. If I knew that the food was not included I would never chose to eat there.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Sidney

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is good
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you for your 5-STAR rating of our hotel. We hope to be able to serve you again in he future.Sincerely,Mark ParnellaGeneral Manager

2/10 (非常に不満)

Lisa

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
TV did not work. Sent security guard to fix it and she said she had no idea how to. That took a hour for her to show up. Tiny bottles of shampoo and conditioner that were so hard to squeeze and nothing came out! So disappointed!!
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 8 日)
We apologize for the issues you encountered. This is not the norm for our hotel. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome hotel and staff. The renovations to the whole hotel are amazing! Wyndham West is always the hotel I stay at whenever I’m in Indy.
2024 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your very nice review of our hotel. We look forward to serving you again soon.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Katlin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great service
2024 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 1 日)
Thank you for your 5-STAR review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

6/10 (普通)

Melanie

家族旅行
気になった点 : 設備とサービス
The lobby was freezing cold. The front desk group were Luke warm. The bartenders were great!!
2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for taking the time to review our hotel. I apologize for the issues you encountered. I was happy to read that the bartenders were great. You can be confident that we will follow-up on your concerns. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would visit again.
2024 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your 5-STAR review of our hotel. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager

10/10 (非常に良い)

Oliver

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was very kind - i love the airport shuttle! They take you to the airport and bring you back, great service
2024 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for your 5-STAR review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager