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ラディソン ブル プラザ ホテル ハイデラバード バンジャーラ ヒルズの口コミ

4.5 out of 5
ラディソン ブル プラザ ホテル ハイデラバード バンジャーラ ヒルズ
8-2-409 Road No 6 Banjara Hills, Hyderabad, Andhra Pradesh

口コミ

7.6

良い

評価 10 - 283 件の口コミ中 105 件が非常に良い" "
評価 8 - 283 件の口コミ中 89 件が良い" "
評価 6 - 283 件の口コミ中 41 件が普通" "
評価 4 - 283 件の口コミ中 22 件が不満" "
評価 2 - 283 件の口コミ中 26 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋が使われた感がなく，においがする 朝食はおいしくない
2019 年 8 月に 2 泊滞在
Radisson Hotel Managerからの返信 (投稿日 : 2019 年 8 月 20 日)
Dear Guest, Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Thanks & Regards Radisson Blu Plaza Hotel Hyderabad Banjara Hills

6/10 (普通)

くろ、デリー

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
古くなってしまったホテル
久しぶりに宿泊しましたが、部屋は広くて良いのですが、シャワー室が古くて、やや汚れていました。朝食も種類が少なく、他のラディソンに比べると見劣りします。
Sandeep Joshi, General Manager からの返信 (投稿日 : 2017 年 6 月 28 日)
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We sincerely regret the inconvenience you experienced during your stay with us. We can fully understand your predicament and acknowledge that the people on duty failed to address the issues you mentioned. The points highlighted by you have inspired us to strive harder to ensure our guests’ expectations are met and that team has learnt valuable lessons based on your feedback. Our core team is personally following-up on all the points mentioned by you and assure you we will make all the efforts to improve the services. We sincerely apologize and hope you will ‘try’ to put the experience of this stay behind you and give us another chance. We are confident that with a strong will to make our guests happy and rigorous training, the team will ensure no guest goes through a similar experience. We will be grateful if you choose Radisson Blu Plaza for your stay on your next visit and we are confident that the team will deliver as per your expectations Warm regards,

6/10 (普通)

CESAR

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Kalyan Chakravarthy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is good. The hospitality, the staff…everything is good.
2024 年 4 月に 1 泊滞在

6/10 (普通)

Satyajit、SANTA CLARA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Alan John

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight stay
2024 年 2 月に 1 泊滞在

6/10 (普通)

Kaleem

2024 年 1 月に 6 泊滞在

4/10 (不満)

Meghana

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

RAJESH、Parker

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Salomon

2023 年 10 月に 2 泊滞在

6/10 (普通)

TALITA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Choice!
I chose the hotel after an amazing experience in Coimbatore. Unfortunately wasn't the same experience. Don't get me wrong, it wasn't a bad experience but also wasn't as amazing as Coimbatore. Just want to mention specially Varsha with the amazing kindness and all the team at the restaurant. And special mention to Koushik in the front desk.
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Prasanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 3 泊滞在

4/10 (不満)

Nageswar、CASTAIC

家族旅行
良かった点 : 設備とサービス
気になった点 : スタッフとサービス
The room service was bad. they forget to fill toilet tissues, coffee, tea , sugar, etc. i needed to keep calling them. the magnetic rooms keys do not work very often. i rented three rooms for three nights for all my family members. all rooms had the same problem, the keys did. not work. the food is not that great, however the break fast was good a lot of options. poor maintenance.

8/10 (良い)

Siddharth

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

Hymavathi

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 10 月に 2 泊滞在

6/10 (普通)

anwesh

気になった点 : 設備とサービス
It shows as fiver start, not even to close to other five start hotels service and ambience. I am not happy with my stay and the amount I paid.
2022 年 8 月に 3 泊滞在

10/10 (非常に良い)

Russell

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
#
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

AMEESHA

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointed.
I had specifically asked for non smoking floor and a king bed. Both conditions not fulfilled and no message from them saying it's not possible. I was checking in at 10.15pm and obviously very tired so I urged then to aleast give me non smoking floor. Their smoking floor reeked of lingering smoke and tobacco smell. They said we don't necessarily follow or paid heed to requests which come from guests via booking portals. Found it strange. Anyways I didn't get the room of my choice and compromised. The next morning was bathroom disaster with drain blockage and flooding of the entire bathroom floor. The housekeeping apparently knew about it when I asked them to clean it. Overall a very disappointing stay.
2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

Arif

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The overall stay was terrible as service is extremely slow and cleaning is also terrible and the hotel need urgent renovation
2022 年 6 月に 2 泊滞在

4/10 (不満)

Tejovathi

家族旅行
Not very comfortable and not cleanly.
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Ashalatha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 4 月に 3 泊滞在

10/10 (非常に良い)

Samadhan、Chicago

2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

RAJESH

出張, グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s worst experience staying at this hotel. I checked out one day before in my earlier stay. Which was not compensated and check out procedures was not followed as per standards. I have reported my shoes are missing from my room, cleaning staff while cleaning they would have taken as garbage or other intentions I have no idea. They promised that they will be finding the item as soon as possible until now there is no response. Where you can see irregular staff , don’t know how to manage and there is no sign of customer satisfaction at all. They don’t respond and don’t care about anything.
2022 年 3 月に 3 泊滞在

2/10 (非常に不満)

PrasannaKumar

2022 年 3 月に 1 泊滞在

10/10 (非常に良い)

Gurbinder Singh

2021 年 11 月に 1 泊滞在

4/10 (不満)

Mahmoud

良かった点 : 清潔度
気になった点 : 客室の快適度
الفندق جميل وخدمة جيده اجمالا من النظافة. لكن الشيئ المزعج هو لا عازل للاصوات فاصوات فتح ابواب الغرف تسمعها وعاليه مؤرقه اثناء النوم . بعد اغلاق الاضاءة للنوم تضاء الانوار ثانية بعد ان تكون غرقت بالنوم وفتستيقظ بسبب انقطاع الكهرباء واعتمادهم على الجنيريتور . اسوء شيىء ان لا انام جيدا لذلك تجربتى سيئة جدا مع فندق راديسون هذا الازعاج استمر مدة اقامتى ٤ ليالى
2021 年 10 月に 4 泊滞在

10/10 (非常に良い)

Pradeep

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
This property is very poorly managed and staff is not experienced at all.
2021 年 6 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay !! Great staff
2021 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 4 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Supper Clean place with Excellent staff .. at the front desk (Metha , Fransis, Varsha , Bhavya just to mention a few ), house keeping (Vijay , Naga Joyhji), room service ... they have always been receiving me with a smile... very accommodative with all my requests .. the gym is highly safe esp Raja makes sure its sanatized ..will definitely come back here ..
2021 年 5 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Need to be upgraded . We were very happy with Radisson in Chennai , but very displeased with Hyderabad branch .
2021 年 2 月に 2 泊滞在
Team Radisson Blu Banjara Hillsからの返信 (投稿日 : 2021 年 3 月 16 日)
Dear valued guest, We are dissapointed to hear that your stay with us was less than acceptable and for that we apologise. We endeavour to go above and beyond to ensure guest satisfaction and we would like to use this opportunity to learn how we may serve you better in the future. Please do get in touch with us on the phone, through e-mail or on this forum so we can better understand the issues you faced during your stay. Best regards,

2/10 (非常に不満)

Nusrath

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 1 月に 1 泊滞在

8/10 (良い)

Krishna Prema

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 1 月に 2 泊滞在
The Radisson Blu Plaza Hotel Banjara Hillsからの返信 (投稿日 : 2021 年 1 月 20 日)
Dear Guest, Thank your for your feedback and we hope you stay with us again soon. Best Regards

6/10 (普通)

Mohammed

出張, 家族旅行
良かった点 : 清潔度、客室の快適度
The service would have been much better, it was not that great had to request few times to get things done
2020 年 12 月に 4 泊滞在
Team Radisson Blu Banjara Hillsからの返信 (投稿日 : 2021 年 1 月 4 日)
Dear Mr. Mohammed We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills sincerely appreciate your valuable feedback, which is vital for us to ensure that we keep improving our services. We have noted your comments will pass on your kind feedback. It will be our pleasure to serve you again. Please do not hesitate to contact us regarding any further feedback or comments you may have Best regards, Team Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 (非常に良い)

sah、india

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the house keeping staff are so obedient and are always on time . Mr Vijay and Mr Kamal who are the house keeping staff have done really a good standard services through out my stay.
2020 年 11 月に 7 泊滞在
Team Radisson Blu Banjara Hillsからの返信 (投稿日 : 2021 年 1 月 4 日)
Dear Valued guest We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills sincerely appreciate your valuable feedback, which is vital for us to ensure that we keep improving our services. We have noted your comments will pass on your kind feedback. It will be our pleasure to serve you again. Please do not hesitate to contact us regarding any further feedback or comments you may have Best regards, Team Radisson Blu Plaza Hotel Hyderabad Banjara Hills

2/10 (非常に不満)

宿泊されたお客様

2020 年 9 月に 2 泊滞在
Team Radisson Blu Banjara Hillsからの返信 (投稿日 : 2020 年 9 月 30 日)
Dear Guest, We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, regret that your experience with us did not meet your expectations. We request you to please share your best available contact number with us. We would like to have a word with you at a time of your convenience, to understand your feedback better. Feedback from guests like you is extremely valuable for us, as it helps us improve our services. We endeavor to go above and beyond in everything that we do, and guest satisfaction is our highest priority. We request you to give us another opportunity to serve you. And please accept our sincere apologies for the inconvenience caused to you. Best regards

10/10 (非常に良い)

Mohammedshoaib、Hyderabad

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the hotel and their service i like the food also i have stay many time in this hotel
2020 年 8 月に 1 泊滞在
Team Radisson Blu Banjara Hillsからの返信 (投稿日 : 2020 年 9 月 30 日)
Dear Mr. Mohammed Shoaib We at Radisson Blu Plaza Hotel Hyderabad Banjara Hills, sincerely appreciate and genuinely value the feedback that you have provided and we thank you for taking the time out to pen it down online. We are excited to have been able to provide you with an experience that was positive and are glad you enjoyed the food and service. We look forward to having you visit us again in the future! Please do not hesitate to contact us with any further feedback. It will be our pleasure to serve you again. Best regards

4/10 (不満)

宿泊されたお客様

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
Pros - location is quiet. Nice entrance and lobby. Spacious rooms . Complementary car service to GVK mall Cons - definitely not 5*. Room was dated. Bathroom dated with dirty bath. Towels were threadbare . Service not 5 * either. We had booked for 3 people. Room was only set up for 2 people. When we asked for extra cups and water this was questioned. Extra towels and bed were provided quickly. But on day 2 again they only left toweling for 2! There was no air con in bathroom despite asking this to be looked at no action was taken
2020 年 3 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
OK OK
It was OK Stay but the rooms was not Good in the sense that it was too big room but light was very less. Only 2 people can sleep. 3rd person is claimed to be sleep as per website but can't sleep w/o an Extra bed.Expensive stay considering the price I paid.
2020 年 3 月に 4 泊滞在

8/10 (良い)

Rohit

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The AC in the room needs immediate service as cooling was bad... I started sweating in middle of the night ... Although the temperature was set on 19 degrees. Room needs renovation as the furniture looks pretty old..
2020 年 2 月に 3 泊滞在

8/10 (良い)

Venkat

出張
良かった点 : スタッフとサービス
Staff are very caring. Give attention to concerns and welcoming. Their too much kindness taken advantage by guests who don't follow rules such as no smoking. It cause inconvenience to other guests. They should enforce non smoking rules in the rooms and hallways.
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

Harshita

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在

8/10 (良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 3 泊滞在
Medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! Thank you for choosing Radisson Blu Plaza for your stay. We are grateful to you for taking out your time & providing us with your valuable feedback. We have informed the team about your positive comments and they are delighted to know that you enjoyed the stay with us. We look forward to seeing you at the Radisson Plaza Blu Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2020 年 1 月に 3 泊滞在
Medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We are glad to know that you enjoyed the stay with us. Your comments have been conveyed to the team and your encouraging words have really given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

4/10 (不満)

Daniel

出張
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Not satisfied at all
Very unhappy with airport pick up service : they came 30 mn late ,had a very bad car ,no mineral water no tissue and 3 times more expensive than a prepaid cab Also no complimemtary fruit plater unlike all other major 5 stars hotels in India Breads and croissants at breakfast are very average quality : the baker should get lessons from french or german baker Female staff at the reception should learn how to smile and grant guests Beside that male staff are friendly and airport drop was correct ( nice car nice driver but still no mineral water and no tissue unlike most 5 stars hotel cars) Value for money not so great too
2020 年 1 月に 5 泊滞在
medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We have made a note of your comments and regret the inconvenience you experienced. We have initiated corrective action and sincerely hope that you will choose Radisson Blu Plaza for your next stay in Hyderabad. Team Radisson Blu Plaza looks forward to welcoming you back! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 (非常に良い)

Saka、Hyderabad

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb much recommended to stay and enjoy the hotel
2020 年 1 月に 3 泊滞在
Medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Warm greetings from the Radisson Blu Plaza Hotel, Hyderabad! Thank you for choosing Radisson Blu Plaza for your stay. We are glad to know you enjoyed your stay with us. Your rating of 5 has given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza during your next visit to Hyderabad. Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 (非常に良い)

Chin Lian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great room worth for.money
The hotel room is great, clean and confort. Lobby not too crowded. Only problem is water heater hard to tune either too hot or too cold
2020 年 1 月に 2 泊滞在
Medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! We are grateful to you for taking out your time & sharing your valuable feedback with us. We are glad to know that you enjoyed the stay with us. Your comments have been conveyed to the team and your encouraging words have really given the team a shot in the arm! We look forward to seeing you at the Radisson Blu Plaza Banjara Hills again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills

10/10 (非常に良い)

Hozefa

2019 年 12 月に 5 泊滞在

8/10 (良い)

Seema

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff friendly courteous, good service - nice pool and gym and lobby - large spacious rooms family friendly . Little musky odor in the rooms section and cleanliness and upkeep of rooms maybe 4 not 5 on 5,overall good experience.
2019 年 12 月に 5 泊滞在
Medhaからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, Warm greetings from Radisson Blu Plaza Banjara Hills! It was a pleasure having you with us and your appreciation for the hotel & services has indeed boosted our morale. This has helped us to raise our benchmark for providing quality service & achieved new milestones. We are committed towards service excellence and continuously strive to give our guest a home away from home. We look forward to welcome you at the Radisson Blu Plaza again! Warm regards, Medhatithi Bhattacharjee Rooms Division Manager Radisson Blu Plaza Hotel Hyderabad Banjara Hills