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ルミノス ワン コンチネントの口コミ

3.5 out of 5
ルミノス ワン コンチネント
4-1-1001, Above Brand Factory, Hyderabad, Andhra Pradesh

口コミ

7.0

良い

評価 10 - 13 件の口コミ中 2 件が非常に良い" "
評価 8 - 13 件の口コミ中 6 件が良い" "
評価 6 - 13 件の口コミ中 2 件が普通" "
評価 4 - 13 件の口コミ中 2 件が不満" "
評価 2 - 13 件の口コミ中 1 件が非常に不満" "

7.6/10

清潔度

7.2/10

スタッフとサービス

6.6/10

施設のコンディションと設備

口コミ

8/10 (良い)

Lene Hassig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 1 月に 6 泊滞在
Sirishからの返信 (投稿日 : 2019 年 2 月 15 日)
Dear Sir, Greetings from One Continent!!! First of all we Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Assuring you of our best attention and services at all times and looking forward to welcoming your guests at Hotel One Continent, Abids, Hyderabad. With Kind Regards, General Manager 9000207115

4/10 (不満)

Zarir

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Spacious rooms but need upgrades
Extremely spacious room and very friendly and helpful staff. While the hotel rooms had very comfortable beds, the rooms need some serious refurbishment specially to the woodwork in the rooms and the toilets and showers etc in the rooms.The free breakfast mentioned on the Hotels.com site is absolute lies as the hotel does not offer it with this package (superior room). When I decided to pay for the breakfast and went for the same, every item of food was absolutely cold even though I was the first breakfast customer. Walked out from breakfast in 2 mins. The lunch buffet though was quite good.
2018 年 11 月に 2 泊滞在
Sirishからの返信 (投稿日 : 2018 年 12 月 6 日)
Dear Sir, Greetings from One Continent!!! First of all we Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations, will definitely look into the issues as above said in regards to the wood work and cleanliness of the Washroom as well, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Assuring you of our best attention and services at all times and looking forward to welcoming your guests at Hotel One Continent, Abids, Hyderabad. With Kind Regards, General Manager 9000207115

8/10 (良い)

Canada Cyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel has Many "Positives" in Hyderabad
With a good room rate, we took a chance on staying here, even though all the Reviews weren't that positive and are happy that we did so, and extended our stay by another week. Management have tried hard to be helpful, had us move rooms when the wi-fi wasn't working well in first room. Breakfast is pretty good - and the location is good for getting rickshaws easily to many sites. Lovely plants and artwork all around the Hotel.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

6/10 (普通)

Joy、Longpont-sur-Orge

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Entretien discutable.
Les chambres ne sont pas bien entretenues, mais le personnel est serviable. Le petit-déjeuner léger sans possibilité d'ajouter de supplément (comme un simple oeuf au plat).

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Check-In Experience was Terrible
I had booked this hotel for my In-Laws. Upon their arrival they were told there is no record of such a reservation. Then I had to get on the phone with the staff to explain that the booking is via Expedia and had to forward an email just to prove that there is a valid reservation. The person at the front desk did not speak proper English and we went back and forth on this for a while.

6/10 (普通)

Jeyakumar、Alappuzha, Kerala

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Room Service is very very poor
Room Service was very very poor. Do something immediately. Otherwise your hotel will lose its reputation. Room Service boy entered the room only after making not less that ten calls! I have never experienced such a experience anywhere else.

8/10 (良い)

SURESH、Tiptur.Karnataka.572202

良かった点 : 施設のコンディションと設備、客室の快適度
Hotel luminous one continent-OK but you can improv
Good facilities.Good food.House keeping not satisfactory.No hot water 24 hours.WIFI doesnt connect.Minibar doesnt work.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
dont even bother staying here !
Unfriendly staff, horrible service, would not recommend at all !

10/10 (非常に良い)

Amy S、Dubai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel...close to charminar
The staffs were very friendly and helpful. Special thanks to Mr. Kumar for going out of his way to assist us with our requests.

8/10 (良い)

SAI、MUMBAI

良かった点 : 清潔度、スタッフとサービス、客室の快適度
When i have visited i have been told that iI have no reservation. When i have shown my print out of on line reservation it took 30 minutes for them arranging rooms.As per them that hotel is overbooked and they had communicated to all concerned.There was definitely a communication gap between Hotels.com to the hotel.Please take care in future

8/10 (良い)

bhadresh

良かった点 : 清潔度、スタッフとサービス、客室の快適度

10/10 (非常に良い)

Luke、Nauru Islsnd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel comfortable and convenient
Nice hotel and price is reasonable. We enjoyed our 2 days stay in a deluxe room. Overall rating is a 5 star rating. Nice hospitable snd courteous staff that treat you well. Excellent!