外観

ウッドスプリング スイーツ ハンツビル マディソンの口コミ

2.5 out of 5

口コミ

6.0
評価 10 - 199 件の口コミ中 45 件が非常に良い" "
評価 8 - 199 件の口コミ中 33 件が良い" "
評価 6 - 199 件の口コミ中 45 件が普通" "
評価 4 - 199 件の口コミ中 26 件が不満" "
評価 2 - 199 件の口コミ中 50 件が非常に不満" "

6.2/10

清潔度

7.0/10

スタッフとサービス

5.2/10

設備とサービス

6.0/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

出張
良かった点 : 清潔度
気になった点 : スタッフとサービス
wifiが繋がりにくい。
2019 年 3 月に 1 泊滞在

2/10 (非常に不満)

Julie

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was very dated and very dirty. Front desk staff was not attentive to clients. Bug droppings and hair everywhere. Left the hotel to go to another one there was no way to stay there. The hotel smelled horrible also.
2024 年 5 月に 3 泊滞在

6/10 (普通)

Ricot

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn't like that they would not clean up your room the bed was uncomfortable the refrigerator has rust on it the wifi was terrible ohh God they even have roaches
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2024 年 5 月に 4 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Daniel,Thank you for such a wonderful review! It is greatly appreciated! We hope that your travels bring you back to the area soon.Best Regards,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love to stay there all the time
2024 年 5 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Daniel,We would like to thank you for taking the time to complete our online survey!! Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 5 月に 4 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Tiffany L GarthGeneral Manager

8/10 (良い)

Chaddrick

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 5 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Chaddrick,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Tiffany L GarthGeneral Manager

8/10 (良い)

Crystal

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The front desk personnel was kind, concise and assertive. The room was relatively clean...except hair found in the tub.
2024 年 5 月に 1 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Crystal,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness of the bathtub. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thanks,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Justin

2024 年 4 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Justin,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Tonya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Tonya,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued!!Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Tiffany L GarthGeneral Manager

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The check in was quick
2024 年 4 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear John,Thank you for your review. It is greatly appreciated! Should you need any assistance during your stay, please do not hesitate to reach out to us. Again, thank you for a great review!Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Aylene

2024 年 4 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Aylene,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thanks,Tiffany L GarthGeneral Manager

4/10 (不満)

Joshua

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was unclean and had an unpleasant oder.
2024 年 4 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thanks,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

Arturo

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Arturo, Thank you for your review! I apologize for failing to exceed your expectations. Your comments will be shared with the team. Again, I apologize that your stay was not enjoyable. Sincerely, Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Aylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Aylene,We appreciate you as a guest! Thank you for this great review! We are so happy you had a wonderful stay! Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Aylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Aylene,Thank you so much for a wonderful review! We appreciate the review from such a lovely guest as yourself. Thanks so much! We hope that your travels bring you back to the area!Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Aylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Aylene,Thank you so much for such a wonderful review! We value you and appreciate you choosing to lodge with us.8Sincerely,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

Anthony

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Water was not warm or hot when showering,it smells terrible in the hall ways and found a cockroach in my room and toilet seat was broken and nasty stains
2024 年 3 月に 11 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Anthony,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the hot water, smell, and pest on your recent visit. I have shared your feedback with my staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Thanks,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Aylene

2024 年 3 月に 1 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Aylene,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need any assistance during your stay, please feel free to contact us. Sincerely,Tiffany L GarthGeneral Manager

6/10 (普通)

Erika ILEEN、Houston

良かった点 : スタッフとサービス、施設のコンディションと設備
The room was quiet and spacious, and the bed comfortable. The room only lacked blackout curtains for nighttime lights.
2024 年 3 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Erika ILEEN,Thank you for taking the time to complete our online survey regarding your recent stay!We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback!Your loyalty is important to us. Please visit us again soon!Sincerely,Tiffany L. GarthGeneral Manager

10/10 (非常に良い)

Nakisha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Have roaches, carpet smell like dog piss.
2024 年 2 月に 7 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Nakisha,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thanks,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

John

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Just don't
I wouldn't recommend this "hotel" to anyone, not sure why it was listed on Hotels.com. Office hours are terrible, my room only had one working light (the bathroom), and fellow patrons were smoking cigarettes and pot during 2 of the 3 nights I stayed there.
2024 年 2 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thanks,Tiffany

2/10 (非常に不満)

Theary

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Book at your own risk
First red flag was walking up to the door and a woman who was staying there told me to get my money back because they haven’t had hot water for a couple weeks, roaches and it was dirty. I still wanted to give the place a chance since we drive 6 hrs was pretty exhausted and it was getting late. Checking in went well until we asked if we can take a look at the room. She didn’t want to but she let us check it out anyways. We proceeded to go look at the room. We took a few steps and turn on the light and it was filthy! The fridge was so rusty! The floors sticky the lights barely wanted to stay on. It kinda reminded me of the movie hostel. We’re also traveling with our puppy and ain’t no way I was going to put our baby in that room. We didn’t stay. The clerk told us we’ll be paying for a night even though we left but Hotel.com got our money back! Thanks!
2024 年 2 月に 3 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Thanks,Tiffany L GarthGeneral Manager

8/10 (良い)

Terri、Huntsville

良かった点 : 清潔度、スタッフとサービス
N/A
2023 年 12 月に 7 泊滞在
Tiffany からの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Terri,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Vicki

2024 年 1 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Vicki,Thank you so much for your review! It is greatly appreciated! Guests like you always make our day! We hope your travels bring you back to the area!Thanks,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

Mario

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Place was dirty and had roaches
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thanks for your feedback, Mario. We have shared your comments with our teams to ensure they are addressed.

8/10 (良い)

Sean

良かった点 : スタッフとサービス
2023 年 12 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Sean,Thank you for a wonderful review! We appreciate your kindness! We hope that your travels bring you back to the area.Best Regards,Tiffany L GarthGeneral Manager

4/10 (不満)

Aubry

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
I travel a lot and know about the sexual predator database check. But I had never been told straight up by the desk lady that my name would be checked. Maybe its an Alabama thing, or maybe its happened at this place. I dunno. Besides that weird intro, all the rooms had kitchenets but no coffee maker. And seeing bug traps in random corners was also not great. But I didnt see any bugs, so that's good that the traps arent necessary. Listen, I just wanted an enclosed space with a locking door. And thats exactly what I got and not a single thing more.
2023 年 12 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Thanks for the feedback Aubry, we certainly appreciate it. We are overly proactive to prevent this from ever happening at our properties, therefore all registered guests are verified.

2/10 (非常に不満)

Shannon

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was dirty, still had previous occupants trash in trash cans, bed was made so I hope it was changed… walls very thin…
2023 年 12 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Shannon,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

2/10 (非常に不満)

Zahkeal

気になった点 : 清潔度、施設のコンディションと設備
Power went out an we ain get a discount
2023 年 12 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Zahkeal,Thank you for your review. It is greatly appreciated. I understand the frustration with the power going out in this area due to a storm. However, this was an issue beyond our control. We hope that your travels bring you back to the area.Thanks,Tiffany L GarthGeneral Manager

8/10 (良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4 out 5; good not great; best for solo/business
Overall 4 stars. Decent budget stay for a solo business trip for a week. Area was okay, well illuminated, right next to an Extended Stay, and across from a Walmart. The building was modern-ish with cameras, and everything works that's supposed to. It was probably renovated in the last few years, but you can also tell where they tried to save money, for example old, broken door trim in the bathroom, which a modern hotel wouldn't have that. The biggest downside are the walls/floors are thin, and you can hear everything above and next to you, and it's amplified louder because the rooms have hardwood floors instead of carpet to help muffle the noise. If you're a light sleeper, beware, I'd look elsewhere. Lastly, the smell in the hallways was bearable, but because they have both smoking and non-smoking rooms in the building, you can can easily notice walking in the hallway the smell of smoke from other rooms, and it wasn't always tobacco. Thankfully once you're inside your own room, I couldn't notice any smell. If you're sensitive to any smoke smell, beware, I'd recommend finding somewhere else. Wouldn't recommend for couples or families. Really best suited for individuals and business travelers on extended trips on a budget. Overall, it was fine, and it got the job done for my needs. If they could work on some of the things mentioned above, then it could easily be a 5/5 budget stay for extended solo or business people.
2023 年 12 月に 5 泊滞在
Tiffany からの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Mr. Smith,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out!We hope to see you again soon. Sincerely,Tiffany L. GarthGeneral Manager

2/10 (非常に不満)

Anna

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was great but, this was by far the worst hotel I’ve ever attempted to stay at. This hotel has roaches. There was a rusted refrigerator in our room and the kitchen area was not clean. Do your research before you book. These prices are low low for a reason.
2023 年 11 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Anna,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Thanks,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

Ratheesh

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s very pathetic
2023 年 11 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Ratheesh,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Thanks,Tiffany L GarthGeneral Manager

2/10 (非常に不満)

Lori

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The filters in the heater was stopped up. Sink was full of dust. Refrigerator had moldy food in it
2023 年 11 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Lori,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Thanks,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍
2023 年 11 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Keith,Thank you for such a wonderful review! It is greatly appreciated! We hope your travels bring you back to the area soon.Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 29 日)
THANK YOU FOR SUCH A WONDERFUL REVIEW!!

10/10 (非常に良い)

Laura

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Laura,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, General ManagerTiffany L. Garth

6/10 (普通)

Eric

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lack of sleep
The floor I was on was very loud until the early morning hours. I can hear people talking and slamming of doors.
2023 年 11 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Eric,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with ___[insert guest issues]___. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

2/10 (非常に不満)

Chanelle

2023 年 10 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Chanelle,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with ___[insert guest issues]___. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

6/10 (普通)

Marvin

気になった点 : 施設のコンディションと設備
Average
2023 年 10 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Marvin,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with ___[insert guest issues]___. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

10/10 (非常に良い)

Daron

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
will stay here again!
2023 年 9 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Daron, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, General ManagerTiffany L. Garth

10/10 (非常に良い)

Cortez、Huntsville

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place
2023 年 10 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Cortez, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 (非常に不満)

heidi

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Heidi, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

10/10 (非常に良い)

Antwan

2023 年 9 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Antwan, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 (非常に不満)

steven

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Baby cockroach in my room as soon as I arrived. No lamp in the room, only overhead lights. Tv remote didn't work. Bed was comfortable
2023 年 9 月に 1 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Steven, Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

10/10 (非常に良い)

Cortez、Huntsville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2023 年 9 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Thank you for your review! It is greatly appreciated! Sincerely,Tiffany L GarthGeneral Manager

10/10 (非常に良い)

Neketha

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great costumer service
It was warming stay
2023 年 9 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Neketha, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 (非常に良い)

Laura

2023 年 9 月に 2 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Laura, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

4/10 (不満)

David

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Poor installation , bad AC on rooms , dirty hallways , dirty parking lot. They don’t have staff , I won’t stay in here no more.
2023 年 8 月に 7 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, General ManagerTiffany L. Garth

10/10 (非常に良い)

George

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great room
2023 年 8 月に 14 泊滞在
Tiffanyからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear George, Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Huntsville Madison. As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.