6/10 (普通)
Louis O.、Staten Island, New York
2025 年 7 月 12 日
This home is beautiful, however there were some serious downsides which appears to have been a problem brought in from another stayer. Firstly, the property manager is very responsive. We had an issue with lighting for the pool at night that we worked through together and someone came to fix the next day. The bigger issue was that part of the house (kitchen, washing machine area, dining, living room and 1 bedroom) had a roach problem in the kitchen. Upon arrival it smelled like they had just fumigated and I thought it was just a maintenance however roaches were clearly seen at night on the kitchen, dishwasher, coming out of the coffee machine and on counter tops. They sent the guys that manage the property grounds and sprayed again however that’s where we learned this was due to a previous stay. The biggest concern at that point was me bringing back roaches to my home or other guest homes. The fact that this was known and not relayed to us until after we were there was the only reason this property got 2 stars. They tried to makeIt right by opening up the apartment usage for us but it’s too small to have guest eat in and resorted to cooking outside by the pool on the grill or eating out. The bunk bed bedroom is more of a hallway converted to a bedroom that goes to the gym. There is no AC in it so you have to rely on the gym door being open and we were unable to lock the door to the balcony which we did not want the kids wondering up there so they slept in the master with us.
Louis O.
2025 年 7 月に 9 泊滞在