The owner was only one at desk. Many many people in lobby waiting for HOURS for their room. It was 10 at night and our room was not going to be ready for HOURS. I have asked for years now for a refund because we had to leave and stay somewhere else. To no avail. Even Expedia wouldn't give refund. This place was dirty and unkept. Looked like it was in foreclosure. Expedia should be ashamed to offer this disgusting establishment
Sharon
2/10 (非常に不満)
Brent
2022 年 12 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor customer service by Hotels.com
The hotel was surrounded by state police and was unable to stay there, per the police. I asked for my money back and was denied by Hotels.com
Brent
2022 年 12 月に 1 泊滞在
2/10 (非常に不満)
tracy
2022 年 11 月 15 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No hot water no clean towels
tracy
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
Jacqueline
家族旅行
2022 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jacqueline
2022 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2022 年 10 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unhappy!
Check in was time consuming. There was no elevator which would have been helpful to know ahead of time. Consequently the room was not ready because I required first floor. I had to change my clothes in the ladies room much to my dismay. The proprietor got irate at check in.
I did not go back the next week even though I paid $$$ for the room. Yet the records reflected I checked in the hotel which I did not.
宿泊されたお客様
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Lenore L
2022 年 10 月 30 日
Lenore L
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Travis
2022 年 10 月 30 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Horrible
This hotel is very dirty guy checks u in with his dog on the counter didn't stay roaches everywhere absolutely horrible
Travis
2022 年 10 月に 2 泊滞在
10/10 (非常に良い)
Chase
2022 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Chase
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
David
2022 年 10 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were a number of problems with this property. It is falsely marked as a Red Roof Inn, making it difficult to find. There was no front desk clerk when I arrived, instead I had to call someone. Then I was given a card that did not allow entry to the motel and then I found there was no hot water in my bathroom. Fed up, I left the motel at this point.
David
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Jamie
家族旅行
2022 年 10 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DO NOT STAY HERE
This place is a DUMP. The first room we were put in had NO WATER. The second room had NO HOT WATER. The MGR said the boiler had just been repaired. There was mold in the area of the air conditioning unit as well. Pillows on the bed were throw pillows for decoration, not full head pillows. The bathroom had a leaky sink and toilet. When we tried to leave in the AM at 0500am, the front door was locked by key, and there was no one at the front desk. I walked down several hallways with exit signs and doors marked "exit", and a few of the doors actually had no viable exit or were locked. I finally found an exit at the very end of our hallway that led to the back end of the parking lot. We were able to leave that way, but had to walk outside in the dark, poorly lit parking lot to our car. This is against the state fire code; if you are concerned about safety, do not stay here. My son was scared to death that we were stuck in the hotel. I felt like I was in a Halloween movie. DON'T BE FOOLED BY THIS HOTEL.
Jamie
2022 年 10 月に 2 泊滞在
4/10 (不満)
Natalie
2022 年 10 月 24 日
Natalie
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Kevin
2022 年 10 月 24 日
気になった点 : 設備とサービス、施設のコンディションと設備
I had no hot water for a shower. When I called to ask for it to be fixed, I waited an hour and heard nothing that it was being looked at. I then when and spoke to the manager I’m person to have it looked at again. This issue was never resolved and I took a cold shower. The rooms are very dated one of the floor lamps was broken.
Kevin
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Ghulam
出張
2022 年 10 月 18 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No hot water no hot water
Ghulam
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
William
カップルで旅行
2022 年 10 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we arrived we had a phone number to call amd we did and the front desk clerk took 10 minutes who come up to the front desk check us in check then we go back in the room we find out that they have no hot water so you can't take a shower because of their boiler because it stop making hot water and then they're simply and this is in room 121 the TV looks like it's about to go out they are supposed to be non-smoking rooms and people are smoking in them the key card for the doors if you open it then close it it's still got bare wires sticking out that's a fire hazard right there and then it actually locked us out so we couldn't use our key card anymore and when I went to call about it so they can redo it I called it got disconnected then I called back and it went straight to voicemail and I never seen the owner I never and we only seen the front desk lady that checked us in Wednesday so it's basically needs to be shut down is what it needs to be because I will we will not be going back there I'm sorry I give it a 0000.0000
William
2022 年 10 月に 1 泊滞在
4/10 (不満)
Mendy
2022 年 10 月 10 日
Mendy
2022 年 10 月に 2 泊滞在
4/10 (不満)
Christine
家族旅行
2022 年 10 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bagged breakfast instead of hot breakfast. Microwave broken, no hot water in shower. Charged an “extra fee” at check in.
Christine
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
anna
家族旅行
2022 年 10 月 10 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The facility was dirty. There was no hot water upon our arrival. When I spoke w/ someone they said it was being fixed. The next morning there was still no hot water. I called and they offered me a voucher to take a shower at the truck stop next door!! He hung up on me. We checked out. He begged us to stay!
anna
2022 年 10 月に 2 泊滞在
2/10 (非常に不満)
Marsha
家族旅行
2022 年 10 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nasty!
Stayed there for a local family wedding event where we were part of the wedding hotel had NO HOT WATER THAT THEY KNEW ABOUT FOR OVER A WEEK!!! NEVER MENYIONED IT ONCE OR EVEN DURING CHECK IN!!! no showers, water from bathroom sink needed a new filter water blew out sideways when running it even just a little, hotel itself is not clean, dirty stained towels no breakfast, no bar open, no employees, couldnt get out the doors on day of ck out they were locked and it was after 8 am!
Marsha
2022 年 10 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2022 年 10 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super sketchy. If there was another place available I would have left. There is no hot water. The carpet is stained and there was some kind of ashes on the floor left from the previous person. The bathroom didn’t look clean and I am praying that there aren’t bedbugs. Checkin process took 45 minutes and there was one person ahead of me. You have to sign a waiver saying that you won’t sue the place in order to stay here.
宿泊されたお客様
2022 年 10 月に 1 泊滞在
2/10 (非常に不満)
Sean
出張
2022 年 10 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
During move in week at the college this place had rooms under $200.
This place was terrifying. The general manager seemed nice enough, but in a really superficial way and I also think he lives here. There was a lot of work that needed to be done throughout the entire building. The pool was closed and if you went back there the ceiling insulation was falling through the ceiling tiles. The gym was this odd carpeted room with a short ceiling. I was staying with a coworker and the manager(owner?) told us if we wanted to take a smoke break at night, we'd have to call him to get let back in. The front doors are actually locked at night. He repeatedly told us (and some other guys we saw check in) not to smoke in the rooms or he'd charge us. Just insulting, honestly. It should be noted they didn't have Wifi and there was a puddle in the hallway. Just a wet spot in the carpet that was super gross. On check in there was an additional "usage fee" that wasn't in the Travelocity price, which is sketchy.
Okay, on to the rooms. The rooms were awful. The lights flickered and would make this terrible humming sound. The linens seemed clean enough, and the water pressure was fine, but the rooms needed to be cleaned. There were stains on the night stand of something needing to be wiped up. The windows had these streaks on it as well. Large hole where the toilet is and walls by the outlets.
No refund available after we stayed for one day of our 5 day stay. Complete rip off.
Sean
2022 年 8 月に 6 泊滞在
10/10 (非常に良い)
Nicole
グループ旅行
2022 年 10 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just the nicest !
The hotel was very nice, needs some renovations but still very nice. Even better was the people. The owners are so friendly and accommodating. We hung out with them in the bar and they were just the nicest people. They even gave everyone in the hotel a little bag with snacks and a breakfast in it. So thoughtful !
Nicole
2022 年 10 月に 1 泊滞在
8/10 (良い)
Paul E
2022 年 10 月 3 日
Paul E
2022 年 9 月に 2 泊滞在
2/10 (非常に不満)
john
2022 年 9 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
terrible.
john
2022 年 9 月に 1 泊滞在
10/10 (非常に良い)
Janice
家族旅行
2022 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great people service
Janice
2022 年 9 月に 1 泊滞在
2/10 (非常に不満)
Ahmed
家族旅行
2022 年 9 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad
Although i have booked for a king bed room ,he was insist to offer a single queen bed as an only option.
The door handle was unsafly has wire coming out of it .
- they also charges me for property fees which i dont know