外観

ザ モーラン シティセンターの口コミ

4 out of 5
ザ モーラン シティセンター
800 Sorella Court, Houston, TX

口コミ

8.6

非常に良い

評価 10 - 1010 件の口コミ中 627 件が非常に良い" "
評価 8 - 1010 件の口コミ中 205 件が良い" "
評価 6 - 1010 件の口コミ中 79 件が普通" "
評価 4 - 1010 件の口コミ中 49 件が不満" "
評価 2 - 1010 件の口コミ中 50 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2021 年 12 月に 1 泊滞在
Hotel Management からの返信 (投稿日 : 2021 年 12 月 30 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re thrilled that you enjoyed your overall stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔、静か、過干渉なし よく仕事ができました。
2021 年 11 月に 2 泊滞在
Steven Terrebonne からの返信 (投稿日 : 2021 年 12 月 7 日)
ご来訪いただきありがとうございました。

10/10 (非常に良い)

Ahmed

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Very convenient clean quite property
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

F

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love it 😍
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Marlon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect location and great staff
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Maronda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay. The staff is very friendly…the rooms are super clean and the breakfast in the lobby was a great touch. It’s literally in city centre so you can shop and eat within minutes. Definitely will be back 😊
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Kai、Durham

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

8/10 (良い)

Amanda

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
N/A
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Great staff!!!
2024 年 5 月に 2 泊滞在

8/10 (良い)

Andrew、Katy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

4/10 (不満)

Rosemarie

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
Gym, restaurant etc are under construction. Woke up to hammering at 7:15am. The only items left in continental breakfast by 9:30 was fruit (when it’s supposed to be consistently replenished until 11am). Safe, walkable, and clean but not worth the price at the moment.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Luis

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo perfecto lo que mas me gusto a li y mis hijas fue la Al alberca y la Vista al desayunar hay mismo en el Hotel riquisimaa la Comida y el servicio excelente los valet parking súper educados 🙏
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 (非常に良い)

Gilberto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 5 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Pamela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super convenient and liked luxury accommodations.
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Linzi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay but was under construction so the pool was closed. I would like to stay again once everything is open. Nice area, friendly staff.
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Miranda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I will definitely stay here again
2024 年 5 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 (非常に良い)

Tennille

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Rory

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and great area!
2024 年 5 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Amanda、Richmond

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful hotel stay! Ryan (front desk) was very nice a friendly! I wish the bathroom was more updated. Besides that, it was great! Would definitely return!
2024 年 5 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

JACEK

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfasts very plain and standard even when not under construction. No kettles in room for brewing own coffee, a must for the affocionado.
2024 年 4 月に 7 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 14 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Ayanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 (非常に良い)

Talesha

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Traci

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I really enjoyed meeting the staff, everyone was so helpful. I was disappointed that I wasn’t able to connect with Netflix in the TV but other than that, I enjoyed my stay.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Rodrigo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love the family oriented atmosphere. I will definitely go back!!!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your feedback! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Yeleny

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Loved being close to great restaurants and retail. They are currently going through some renovations so that was a little inconvenient. The staff was so kind and they accommodated to my needs.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!

2/10 (非常に不満)

Paul

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to rate our hotel. We’re so disappointed to know that your experience did not match your expectations. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 (非常に良い)

Patrick、Montgomery

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was amazing!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Gabrielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The stay was great.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Ana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Beautiful room, comfortable bed!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

8/10 (良い)

Yonathan

出張, カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Forgot to give us room cleaning but made it up to us with late night cleaning and credit
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. We truly appreciate all of the feedback you've shared as well, as we are always looking for opportunities to improve. It would be an honor to welcome you back again in the future!

10/10 (非常に良い)

Chris、jacksonville

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Daphnee

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved staying here it’s kinda noisy at night but the area is bustling and beautiful
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Evelyn、Houston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access to shopping centre
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Ricky

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the hotel! Very clean. Nice linens.Breakfast had lots of options.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

John

カップルで旅行
良かった点 : スタッフとサービス
One of the big problems with this hotel is there is no reserved parking in the parking structure attached to the hotel. So if you try to park after 7:00 pm it’s almost impossible to find a spot. There is also some place close that plays music late. We were on the 7th floor and it was still quite loud. One other small thing the only coffee that was in the room was decaf.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend. Area is superb and staff is great!
2024 年 1 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

8/10 (良い)

Heather

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Great location with lots of shopping and food options within walking distance. We didn't like the gym and pool being closed during our stay. The property shouldn't charge an amenities fee without amenities being available on property.
2024 年 4 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

sophia

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We live near this hotel and use it for ourselves and friends in town. It’s under construction renovation but I’m sure it will be better it needed it. Rooms are all already renovated
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 (非常に良い)

Cheri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel, good staff and lots to do within walking distance
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 (不満)

Tera

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
Valet was great. Front desk was rude. Outside music was loud and can be heard inside the hotel rooms (5th floor). Area has heavy traffic with limited entrances and exits. Shower knob was broken. Be aware before you book this property is under construction!
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 (良い)

Munotanan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The Moran as whole was great but because of all the construction we couldn't enjoy the facilities and by the time we were aware we were already couldn't cancel our reservation . But the rooms are fantastic. Staff were amazing and service was great.
2024 年 4 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

10/10 (非常に良い)

Elisabeth、MIAMI

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of my favorite hotels for business trips!
2024 年 4 月に 3 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Kulab

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 (非常に良い)

Angela

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for a girls shopping weekend! Hotel view of the city is nice. Breakfast is good. Ready for the construction to be over and the pool to be open, but the hotel accommodates with a lifetime fitness pass during the stay. Very happy!
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

8/10 (良い)

scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property was under construction during my visit… not a big deal but.
2024 年 3 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 8 日)
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 (非常に良い)

Quanovia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the property, it was under construction but also easy to get around. Would definitely recommend to others.
2024 年 3 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 (非常に良い)

Francisco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay and everyone was nice
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2024 年 3 月に 1 泊滞在
Property Management からの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

6/10 (普通)

Vashti

良かった点 : 設備とサービス
Stayed here in October 2023, and it was Excellent. March 2024 and things are not the same. I had no problem with the extensive renovations that caused the Pool area to be closed and breakfast to be served in the Lobby -although no notification of this was given at the time of my booking. However, Housekeeping was very poor. No Wash Towels replaced (I had to ask); no water for the Coffee Machine replaced (I had to ask); no disposable cups replaced (I had to ask)…each time warranted a trip to the Front Desk. Housekeeping left used wash cloths in the bathroom, and a used cleaning rag they had used to clean rooms on my vanity. While I really love the location of this Hotel and absolutely enjoyed my stay last year…I was very disappointed this stay. The Front Desk Staff was apologetic
2024 年 3 月に 4 泊滞在
Juan Rからの返信 (投稿日 : 2024 年 3 月 30 日)
Dear Vashti,Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment.We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

10/10 (非常に良い)

jorge

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was amazing
2024 年 3 月に 2 泊滞在
Property Management からの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.