2/10 (非常に不満)
eric p.
2025 年 7 月 31 日
気になった点 : 清潔度
I got to the property at 9:30pm. The temp in the apt was 81 I turned the air on and two hrs later it was at 78. I went to the RR aa bug came out from under the sink and went into the linen closet. The RR is located next to the BR. Upon walking into the BR I went to the window to see the view. There was another bug at the window. The bed sits on the ground so this made me very uncomfortable. I tried to get on internet but was unable to. There was no welcome documentation with any information. At this point I reached out to Patrick asking for wifi info. I got no responses after 2 request. I then asked a 3rd time and let Patrick know that I could not stay if I didn’t have WiFi. (I needed it for work). Patrick then responded with the info. I was able to log in successfully at that point. I went to the fridge to put so water in and noticed there was food residue left on a couple of the shelves. The same could be said for the sink. At this point I decided this wasn’t the place for me and I notified Patrick I was leaving. I asked for a refund due to the conditions. Patrick said he was surprised and reviews showed that. He also asked if I opened the back doors. He also said he could not give a refund due to VRBO’s policy. The next day I talked with VRBO and told them I was asking for a partial refund. They said they understood the situation and that they week ok with a refund they said it was ultimately up to Patrick. No responses from Patrick since then.
eric p.
2025 年 7 月に 4 泊滞在