外観

ヒューストン・マリオット・メディカルセンター・ミュージアムディストリクトの口コミ

4 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1002 件の口コミ中 640 件が非常に良い" "
評価 8 - 1002 件の口コミ中 230 件が良い" "
評価 6 - 1002 件の口コミ中 72 件が普通" "
評価 4 - 1002 件の口コミ中 36 件が不満" "
評価 2 - 1002 件の口コミ中 24 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
室内は綺麗で、スタッフは親切であった。 朝食などの食事は利用していないので分からない。 今後も利用したい。
2019 年 12 月に 1 泊滞在

8/10 (良い)

YOSHI、YOKOHAMA,

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
便利でフレンドリーなホテル
フロントやレストランその他のスタッフは大変感じが良いし、親切であった。またホテルの立地はMedical Center内の病院群に近く、またライス大学にも近く大変良かった。部屋も改装されたばかりだったので快適でした。毎日の清掃も完璧で良かったです。 またロビーには毎日新しいレモン入りのお水が用意されており、外から戻るとホット一息できました。

8/10 (良い)

Sang Joon

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 7 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear M. Joon, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Houston Marriott Medical Center/Museum District. We look forward to welcoming you back on your next visit. Lidia Duque, Director of Operations

8/10 (良い)

Maria

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place downtown. Self-parking is a good option.
2024 年 5 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Maria, Thank you for choosing Houston Marriott Medical Center/Museum District and for the nice rating. It was great to read your review and learn how much you enjoyed your overall stay, and we are happy that our ideal location near downtown was perfect for your needs and helped make your visit a total success. It was a pleasure having you here, and we look forward to welcoming you again on your next visit.Lidia Duque Director of Operations

8/10 (良い)

Stephan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean property close to the museums and montrose area restaurants. Parking a pain and expensive. The valet parking staff very nice but it’s pricey. No in and out privileges if you self park which is irritating. Rooms nice. Comfy beds. Our toilet was not flushing. Had to request help twice before it was fixed. But the engineer fixed it rapidly. Overall a good stay.
2024 年 5 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Stephan, Thank you for being our guest at Houston Marriott Medical Center/Museum District and for taking the time to share your evaluation. We are pleased you enjoyed your overall stay and loved our well-kept property, convenient location, and excellent hospitality. However, we regret not meeting your expectations in some areas. We are also disappointed you had a maintenance issue in your bathroom, but we are pleased that our staff resolved this to your satisfaction. We apologize for the inconvenience you faced and are grateful for your patience. We appreciate your feedback, and we hope the positive aspects of your visit will bring you back to us the next time you are in Houston. Lidia Duque Director of Operations

8/10 (良い)

oralia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Oralia, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Houston Marriott Medical Center/Museum District. We look forward to welcoming you back on your next visit.Lidia Duque Director of Operations

10/10 (非常に良い)

Victor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best
2024 年 5 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Victor, On behalf of all of us at Houston Marriott Medical Center/Museum District, thank you for the generous review. We are glad you enjoyed everything we have to offer and exceeded your expectations. We appreciate you for choosing us for your visit to Houston, and we look forward to accommodating you again soon.Lidia Duque Director of Operations

10/10 (非常に良い)

CARLOS、MONTERREY

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hay un desayuno buffet muy bueno
2024 年 5 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Carlos, Thank you for your kind review of our hotel. We are delighted you enjoyed our breakfast buffet at Main & Green, our in-house restaurant, and had a memorable time with us. Our staff is committed to providing superior quality and exceptional service, so we appreciate receiving your review. Thank you once more, and all of us at Houston Marriott Medical Center/Museum District look forward to seeing you again on your next visit.Lidia Duque Director of Operations

8/10 (良い)

PAUL、Wesley Chapel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location
2024 年 5 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 18 日)
Dear Paul, Thank you for choosing Houston Marriott Medical Center/Museum District and also for your nice review. We are pleased that the convenience of our ideal location added to the enjoyment of your visit. It was a pleasure hosting you, and we look forward to seeing you again soon.Lidia Duque Director of Operations

10/10 (非常に良い)

Ali

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ali, We are glad that your time with us at the Houston Marriott Medical Center/Museum District was amazing. Our staff is devoted to ensuring that each guest feels at home and has the desire to return. Thank you for your generous rating. We look forward to your next visit.Lidia Duque,Director of Operations

8/10 (良い)

Elsa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El aire acondicionado demasiado ruidoso, no se puede descansar
2024 年 4 月に 6 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Elsa, Thank you for choosing the Houston Marriott Medical Center/Museum District and for the candid review. While we appreciate your nice rating, we apologize for the noise disturbances you experienced from the air conditioning unit in your room and that your sleep was interrupted. Thank you again for bringing this to our attention, and we will share this with our maintenance staff. We are very grateful for your patience, and we look forward to providing a flawless visit in the future.Lidia Duque,Director of Operations

10/10 (非常に良い)

Wendy

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was in a safe, convenient area near the medical facility I came to visit. I will definitely use this hotel again in the future.
2024 年 4 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Wendy, Thank you for choosing the Houston Marriott Medical Center/Museum District and taking the time to share your experience. We are happy that our location was perfect for your needs and helped make your hospital visit comfortable. We are glad we could be a relaxing place for you during this time. Thank you again; we look forward to welcoming you back the next time you are in our area.Lidia Duque, Director of Operations

10/10 (非常に良い)

Cody

2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Cody, Thank you for choosing Houston Marriott Medical Center/Museum District. We were pleased that we exceeded your expectations during your visit to our city. Thank you again for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Lidia Duque Director of Operations

6/10 (普通)

Kathryn

出張
Noisy because generator was being repaired at 8:30 pm but was repaired fairly quickly, restaurants were closed so I couldn’t eat lunch at 1:00pm, food is average, difficult to reach front desk. All employees were pleasant and tried to be helpful.
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Kathryn, Thank you for posting a review of your stay with us at Houston Marriott Medical Center/Museum District. We are sorry for any inconvenience caused by the noise from the generator repair and the closure of our restaurants during your stay. Please know that your comfort and satisfaction are important to us, and we will address these issues to ensure a better experience for our guests in the future. On the brighter side, we are glad to know our employees were pleasant and tried to be helpful during your stay. Your kind words will be shared with our team as recognition of their efforts. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Lidia Duque, Director of Operations

10/10 (非常に良い)

Sarah

ペット同伴の旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband, baby, dog, and me stayed here the past weekend, and we throughly enjoyed our stay. The staff was so sweet very helpful. If you want a hotel that has everything you don’t have to leave to get food or coffee this is it! Very clean convenient, we will be staying here again.
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Sarah, Thank you for taking the time to review your stay with us at Houston Marriott Medical Center/Museum District. Providing a clean and convenient experience for our guests is our top priority, and we are delighted that our staff could assist you throughout your stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you and your family back soon.Lidia Duque, Director of Operations

10/10 (非常に良い)

David、Dallas

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful stay
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear David, Thank you for sharing your feedback regarding your recent stay at Houston Marriott Medical Center/Museum District. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. we look forward to welcoming you back the next time you are in the area. Lidia Duque, Director of Operations

10/10 (非常に良い)

Barzan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Barzan, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at, and we look forward to welcoming you back soon. Lidia Duque, Director of Operations

10/10 (非常に良い)

Gwendolyn、Silsbee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful lobby, on site restaurant convenient and delish with a good variety of dishes to choose from, elevators arrive extremely fast after pushing the button. Shuttle service to MD Anderson very much appreciated.
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Gwendolyn, On behalf of all of us at Houston Marriott Medical Center/Museum District, thank you for the generous review. We are glad you enjoyed dining at our in-house restaurants, complimentary shuttle service, and our well-kept property. Thank you again for choosing us for your visit to Houston, and we look forward to accommodating you again soon.Lidia Duque Director of Operations

8/10 (良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Steven, We appreciate you taking the time to leave your kind rating for Houston Marriott Medical Center/Museum District. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Lidia Duque Director of Operations

8/10 (良い)

Randall

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 4 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Randall, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Houston Marriott Medical Center/Museum District. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Houston; we hope to see you again soon.Lidia Duque Director of Operations

2/10 (非常に不満)

Robert

2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Robert, We regret that your visit with us was not satisfactory. Our goal is to provide every guest with an exceptional stay; therefore, we would appreciate you letting us know what we can do to make your next stay perfect. We do hope you will give us the opportunity to provide you with a much more enjoyable experience.Lidia Duque,Director of Operations

4/10 (不満)

CHARLES

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス
MY WIFE IS ON A WALKER. WE REQUEST A HANDICAP ROOM. THEY CHECK US INTO ROOM1912. THEY DELIVERED OUR BELONGINGS TO THE ROOM. WE TOLD THEM THAT MY WIFE COULD NOT USE THE SHOWER OR BATH. THEY GAVE US A NEW ROOM 1512. THAT TOOK CARE OF THAT PROBLEM.BUT WE HAD TO MOVE BELONGINGS TO THE NEW ROOM OUR SELFES. I AM 80 YEARS AND MY WIFE IS ON A WALKER. ALL THEY DID IS SEND US A CART TO MOVE OUR BELONGINGS. THIS NO WAY TO GUEST. FIRST NIGHT IN ROOM 1512. DURNING THE NIGHT THE SHEETS CAME OFF THE MATTRESS SO WE SLEEP ON A RAW MATTRESS MOST OF THE NIGHT. I THINK SOMEONE NEEDS TO CHECK INTO THE MANAGEMENT OF THSI HOTEL.
2024 年 4 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Charles, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the service issues. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Lidia Duque, Director of Operations

10/10 (非常に良い)

Eugene

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean neat excellent service terrific restraunts and valet parking was excellent
2024 年 4 月に 3 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Eugene, Thank you for staying with us and for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our hospitality, well-kept accommodations, and all our amenities. Your compliments will be shared with our team. We hope to see you again soon and wish you all the best with your travels. Lidia Duque Director of Operations

10/10 (非常に良い)

Brent

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location & fantastic facilities
2024 年 3 月に 4 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Brent, Thank you for choosing Houston Marriott Medical Center/Museum District and also for your nice review. We are pleased that our convenient location and all our amenities added to the enjoyment of your visit. We hope to welcome you again soon on your next visit to Houston.Lidia Duque Director of Operations

4/10 (不満)

Megan

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff was very friendly. My only complaint is that our AC didn’t work and it didn’t seem like a 4/5 star hotel.
2024 年 4 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Megan, Thank you for taking the time to leave your review. We genuinely regret that you had issues with the air unit in your room. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We are grateful for your patience and hope you will visit again so we can provide you with the flawless visit you deserve.Lidia Duque,Director of Operations

10/10 (非常に良い)

Sherry、Zwolle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Upscale Clean Room! Good Restaurant! Great Room Service!
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Sherry, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our spotless accommodations as well as our hospitality. We hope to see you again soon, and we wish you all the best with your travels. Lidia Duque Director of Operations

10/10 (非常に良い)

hiroshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Hiroshi, Thank you for choosing Houston Marriott Medical Center/Museum District and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Lidia Duque Director of Operations

10/10 (非常に良い)

Diana

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, room and property. They rooms was roomy Places to site see, the staff was very accommodating to our needs. Walkable to the medical area.
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Diana, It was great to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs. We are also glad that you loved our well-kept accommodations as well as our friendly associates. Thank you very much for sharing your experience and some of the many things that make Houston Marriott Medical Center/Museum District an excellent choice.Lidia Duque Director of Operations

8/10 (良い)

Janne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Janne, Thank you for sharing the nice rating about your experience at Houston Marriott Medical Center/Museum District. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Lidia Duque Director of Operations

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Gary, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Houston Marriott Medical Center/Museum District, and we look forward to welcoming you back soon.Lidia Duque Director of Operations

2/10 (非常に不満)

melissa

2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Melissa, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we did not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Lidia Duque Director of Operations

6/10 (普通)

michelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Rooms are very outdated but clean. Was perfect for our location. Thank you
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Michelle, Thank you for your review. We are happy to hear that our well-kept rooms and ideal location met your needs. That said, we value your comments about the updates needed, as we understand you were looking for a more modern experience. We remain committed to clean and well-maintained accommodations and have taken notes for future plans. Thank you once again for sharing your valuable insights, and we hope to have the pleasure of welcoming you back in the future. Lidia Duque, Director of Operations

4/10 (不満)

Melanie

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We booked a stay partly because it had an indoor pool. When we checked in, the staff told us the pool was under maintenance and we would have to go across the street to swim. No mention of this when we booked our room. The sheets and towels had blood stains and the room was dusty. There was a loud knocking sound in our room that kept us up both nights. The staff did not fix it when they said they would look at it. The restaurant in the hotel charged $18 per drink. Overall, not a good stay and would never stay here again. The
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Melanie, Thank you for choosing us and for your feedback. We never want to disappoint our guests therefore, we regret that we could not meet your expectations of an enjoyable visit. The information for the pool closure is mentioned on our website so that guests can have this information before booking with us. We also apologize for the cleanliness concerns you encountered in your accommodations. We have addressed this with our staff, and we are confident this will not be repeated. Furthermore, we are sorry for the dissatisfaction you had with some of the extra costs associated with your visit. Please allow us to regain your trust and allow us another opportunity to welcome you back for the flawless experience you deserve. Lidia Duque Director of Operations

2/10 (非常に不満)

Tonya

Very disappointed! I booked this hotel because the temps were cool outside and they had an indoor pool….only to find out upon arrival that the pool/spa was “under renovations”. Ridiculous! Had I known, I could’ve booked somewhere else! Manipulative! Definitely ruined it for the kids! 😡
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Tonya, Thank you for choosing to stay with us and taking the time to evaluate your visit. We apologize for the inconvenience you experienced due to our remodel, and we regret your disappointment with the lack of a swimming pool on the property. We understand your frustration, and we are grateful for your understanding. We know the solution we offered did not change your experience, but we hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help restore your confidence in our hotel. Our goal is to provide an exceptional experience to each of our guests, and we will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. We hope that you will consider a return visit when our improvements have been completed so that you can experience our renewed and refreshed hotel firsthand. We look forward to welcoming you back soon. Safe travels.Lidia Duque Director of Operations

10/10 (非常に良い)

Darren

2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 31 日)
Dear Darren, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Houston Marriott Medical Center/Museum District. We look forward to your return and wish you all the best with your future travels. Lidia Duque, Director of Operations

10/10 (非常に良い)

Tiesha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fast check in, clean, safe
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Tiesha, Thank you for your terrific review of Houston Marriott Medical Center/Museum District. We are pleased to know you had a great stay and that you especially loved our seamless check-in service and impeccable accommodations. Thank you again for your business, and we look forward to welcoming you back soon.Lidia Duque,Director of Operations

4/10 (不満)

Corey

家族旅行
First room given had 2 queens when we reserved a king. Went back down and asked for a King room and they put us in 411. Next to the trolley and next door was the 24hr weight room. The trolley stop was right outside so hearing ding ding ding…. All night. And the weight room was loud from dropping of weights. Usually started. Around 5:30am
2024 年 3 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Corey, Thank you for sharing your candid review. We apologize for the noise issues you experienced due to the location of your room; please know our front desk is always available to help make you as comfortable as possible. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Thank you again for your business, and we hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.Lidia Duque,Director of Operations

10/10 (非常に良い)

Brandon

家族旅行
Experience has been wonderful so far.
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Brandon, We are thrilled you had an excellent stay at Houston Marriott Medical Center/Museum District, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Lidia Duque Director of Operations

10/10 (非常に良い)

stacy wayne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Ms. Wayne, Thank you for choosing Houston Marriott Medical Center/Museum District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Lidia Duque Director of Operations

10/10 (非常に良い)

Angela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was safe and clean. Just a little on the expensive side.
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Angela, We are delighted you had a great experience overall and found Houston Marriott Medical Center/Museum District hitting the mark on cleanliness standards. We understand that pricing is a consideration. While we strive to offer competitive rates for the quality of service we provide, we also continuously evaluate our pricing strategy to ensure value for our guests. We appreciate your input. Thank you for choosing our hotel, and we look forward to hosting you again soon.Lidia Duque, Director of Operations

2/10 (非常に不満)

Kenneth

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Paid premium to find out the pool and hot tub are perminatly closed. 280 bucks for an old updated hotel.
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Kenneth, Thank you for posting a review of your stay with us. We understand that the availability of the pool and hot tub is an important amenity for our guests, and we sincerely apologize for any inconvenience this may have caused. We regret that this information was not communicated to you prior to your stay, and we understand how frustrating it has been for you. Your feedback is important to us, and we will review our communication processes to ensure that guests are well-informed of any changes to amenities while booking. We hope you will give us an opportunity to redeem ourselves in the future.Lidia Duque, Director of Operations

10/10 (非常に良い)

Joshlyn

家族旅行
良かった点 : 設備とサービス
Quiet for being in the medical center. Friendly helpful staff.
2024 年 3 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Joshlyn, Thank you for sharing your feedback regarding your recent stay at Houston Marriott Medical Center/Museum District. We strive to offer a tranquil atmosphere and attentive service, and we are delighted to know that you found it to your liking. We look forward to welcoming you back in the future.Lidia Duque, Director of Operations

10/10 (非常に良い)

luis

2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear luis, Thank you for the perfect rating. We are glad you had a wonderful time at Houston Marriott Medical Center/Museum District. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Lidia Duque Director of Operations

10/10 (非常に良い)

Laurence

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an excellent location for business travel.
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Laurence, Thank you for choosing Houston Marriott Medical Center/Museum District and also for your generous review. We are pleased our ideal location added to the enjoyment of your business visit. We look forward to welcoming you again soon.Lidia Duque, Director of Operations

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Lisa, Thank you for staying with us and also for the excellent rating of Houston Marriott Medical Center/Museum District. It is always a pleasure to know that we exceeded our guests' expectations. We look forward to seeing you again soon, and we wish you all the best with your travels. Lidia Duque, Director of Operations

10/10 (非常に良い)

Jennifer

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was exceptional from the check in staff to the man Nathaniel who helped with our luggage and in the restaurants!
2024 年 2 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Jennifer, Thank you for being our guest at Houston Marriott Medical Center/Museum District. We are pleased you had an excellent stay and that our devoted associates especially Nathaniel helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Lidia Duque Director of Operations

10/10 (非常に良い)

Vernon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome stay near hospitals
Close to the hospital so it made our stay more relaxing everyone was great here and the food is delicious
2024 年 2 月に 2 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Vernon, It was great to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit a total success. We love that our guests can access the Texas Medical Center via the skywalk without ever leaving our hotel. We are pleased to know that our delightful food met your expectations. Thank you very much for sharing your experience and some of the many things that make Houston Marriott Medical Center/Museum District an excellent choice.Lidia Duque Director of Operations

10/10 (非常に良い)

Nelson

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Marriott stay.
The room was spotless, clean and very comfortable. little to no hallway sounds. Staff was very courteous and helpful. Ideal and convenient to all nearby hospitals.
2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Nelson, Thank you for choosing Houston Marriott Medical Center/Museum District for your recent stay. We are pleased to know that you enjoyed our refreshing accommodations, attentive associates, and proximity to the hospitals. We appreciate your generous feedback, and we look forward to welcoming you back soon.Lidia Duque Director of Operations

10/10 (非常に良い)

Rebecca

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was okay.
It was ok, we were there for MDAnderson so we spent a lot of time in the room & you can hear people around you & below… it was just ok.
2024 年 2 月に 4 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Rebecca, Thank you for allowing us the opportunity to serve you. We are glad to see your gracious rating and are pleased you had an overall satisfactory stay. However, we are sorry for the noise disturbances you experienced. Our front desk is available to assist you and make the most of your stay, in the future, please do not hesitate to ask! We appreciate the feedback and hope to see you the next time you visit the area.Lidia DuqueDirector of Operations

10/10 (非常に良い)

Lacey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Director of Operationsからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Lacey, On behalf of our team at Houston Marriott Medical Center/Museum District, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with exceptional service to every guest; therefore, we appreciate you noticing our efforts. We look forward to hosting you again whenever your visit brings you back this way.Lidia DuqueDirector of Operations