4/10 (不満)
Lilia
出張
2026 年 1 月 16 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
While the hotel’s aesthetic is impressive, my stay was unfortunately defined by significant infrastructure and service failures. I experienced a 36-hour internet outage that rendered the in-room phones and keycard system inoperable, forcing me to walk to the front desk for every request.
The electrical issues were particularly frustrating; the power in my room failed repeatedly due to a tripped breaker. Despite the technician suggesting I avoid using the nightstand outlets, the power failed again while I was working on my laptop. I found the suggestion that a low-draw device like a laptop was causing the outage to be technically dismissive. When I was finally moved to a new room—with no offer of luggage assistance—I was initially offered a smaller room rather than an equivalent or upgraded one. To conclude the experience, the second room had a leaking toilet that wet the bathroom floor. The hotel is visually very nice, but the underlying operational issues are impossible to ignore.
Lilia
2026 年 1 月に 3 泊滞在
