On 7/18/2025 I went to my room 205 i some hair in the bed I brushed it out of the bed. I didn't file a complaint. I prayed for safety about the situation. I sit on the bed trying to put the TV on and it wouldn't come on and they're were 2 remotes i tried both of them constantly tv still wouldn't come on. I used the hotel phone called the front desk several times and no one answered the phone. I'm sitting on the bed trying to get the tv to work again i looked on the bed and I seen some ants. I picked my luggage went down stairs told the desk clerk and showed him the pictures and video with the ants and asked for another room. I informed him that I had been calling the front desk from the room and I asked him if the phone works and could he see me calling and he said no. And said let me see i don't think i have any more rooms available. Then he puts me in room 316. I went in it the TV came on,but no volume i couldn't get the volume to come on. I called the front desk several times again from the room phone one answered the phone. I called from my cellphone and informed the young man about the TV and he told me that he was going to come to the room and check it and if he couldn't get it to work I was going to have to wait for maintenance in the morning and I stayed awake waiting and the young man never came up to the room. I also informed him about down grading my room and he stated no he didn't and I said yes you did,because 205 had a jacuzzi and 316 don't have one. He told me
Gloria
2025 年 7 月に 2 泊滞在
8/10 (良い)
jacob
2025 年 7 月 20 日
Outside sound extremely loud
jacob
2025 年 7 月に 1 泊滞在
4/10 (不満)
Mohammad
家族旅行
2025 年 7 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
overall very bad condition of the hotel property and no cleanliness at all.
Mohammad
2025 年 7 月に 1 泊滞在
6/10 (普通)
Zaki
グループ旅行
2025 年 7 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I like it because, it was Close to my vicinity.
Whay i didnt like is, very stained carpet and rooms need to be updated with multiple USB for charging. Just had one and it was away from the bed. Very inconvenient.
Zaki
2025 年 6 月に 4 泊滞在
6/10 (普通)
Kimberly
家族旅行
2025 年 7 月 6 日
Carpet stains in the hallway and the hallway smelled. The room was clean. They are doing upgrades so hopefully these things will be addressed.
Kimberly
2025 年 7 月に 2 泊滞在
4/10 (不満)
Sally
2025 年 7 月 4 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Rain leak on ceiling, ice machine broken, bed was so worn out that you could feel springs, shower faucet was loose,
So many bad things , price cheap was not worth it
Sally
2025 年 7 月に 2 泊滞在
6/10 (普通)
Mayra
家族旅行
2025 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was ok overall not a lot of options when it came to the breakfast “buffet”.
Mayra
2025 年 7 月に 1 泊滞在
4/10 (不満)
Jose
小さなお子様連れの家族旅行
2025 年 7 月 2 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bad service. It was under construction. We didn’t have bath towels and had a hard time getting some. Tv didn’t work during our 4 night stay. Fridge didn’t work. Sofa bed was literally just springs
Jose
2025 年 6 月に 4 泊滞在
2/10 (非常に不満)
Gina
家族旅行
2025 年 7 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn't stay at the hotel because the reviews were so bad. I was not going to stay at a hotel that was not represented correctly in pictures issues with car damages and notes of bugs in the hotel. I didn't feel safe staying at the hotel because i couldn't even find a good review. Expedia is a coward because they wouldn't get me my money back.
Gina
2025 年 6 月に 4 泊滞在
10/10 (非常に良い)
Cesar Ernesto
2025 年 7 月 1 日
Cesar Ernesto
2025 年 4 月に 1 泊滞在
4/10 (不満)
brandon
カップルで旅行
2025 年 7 月 1 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bathroom fan didnt work. Tv was broken.
brandon
2025 年 6 月に 1 泊滞在
6/10 (普通)
Ulexus
カップルで旅行
2025 年 6 月 30 日
Not many breakfast options in the morning
Ulexus
2025 年 6 月に 1 泊滞在
6/10 (普通)
Mary、Pasadena
2025 年 6 月 30 日
This property had a stink to it. Like mildew musty stink smell. It needs a good cleaning and disinfecting to the whole property.
Mary
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Paresh
小さなお子様連れの家族旅行
2025 年 6 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is going through renovations and has very limited staff. Staff was excellent and knew their challenges. This should not have offered to me as an option. I demand refund of my stay.
Paresh
2025 年 6 月に 1 泊滞在
6/10 (普通)
Francisco
2025 年 6 月 29 日
良かった点 : スタッフとサービス、施設のコンディションと設備
I liked that the room had two beds and a sofa bed.
I didn't like that the toilet kept getting clogged, the people next door were smoking marijuana and smelled a lot, and that there was no shampoo in the bathroom.
Francisco
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Lenin
2025 年 6 月 27 日
Lenin
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
Rana Ahtisham
家族旅行
2025 年 6 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Receptionist and room service behavior is too much bad
Rana Ahtisham
2025 年 6 月に 1 泊滞在
6/10 (普通)
Colton
2025 年 6 月 25 日
良かった点 : 清潔度、施設のコンディションと設備
The room was decent. Bed was comfortable enough, but bring your own pillows! The staff is friendly if you catch them on the counter or phone. There is one young dude he’s a soft talker with a heavy accent so have a pen and paper and a quiet room ready if you call he’s cool though. There was a leak in front of the elevator on the second floor not a deal breaker for me but for someone it’s worth the knowledge.
Colton
2025 年 6 月に 2 泊滞在
2/10 (非常に不満)
Kimberly
小さなお子様連れの家族旅行
2025 年 6 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Do NOTTT stay at this place! Please! The neighborhood is beautiful and you would think the inside of this place would be too. It's terrible! The smell as soon as you walk in is terrible, chairs ripped and peeling everywhere. Walls peeling. Elevator can only fit about 3 people in it and barely works. I wouldn't even let me children walk barefoot on the nasty carpet. We had to shower with flip flops on, the tub was nasty, shower head was filthy. I had to spend money on pillow cases and blankets for us to sleep with because I was so uncomfortable sleeping in under theirs. Not to mention we saw 4 roaches within our 24 hour stay. Was supposed to stay 3 days, got cut short to only 2 days. I couldn't take it any more. Didn't even have a trash can in the room.
This hotel is old and run down. Needs to be shut down and remodeled. It was terrible. I guess you get what you pay for.
Kimberly
2025 年 6 月に 3 泊滞在
2/10 (非常に不満)
Andree
家族旅行
2025 年 6 月 24 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stains on carpet. Maid service only 3x a week. Sloppy and not presentable receptionist. Jacuzzi tub. Poor quality towels. Paper
Flyers on walls. No parking spaces on 2 nights. Stains on the ceiling. noisy A/c. Curtains won’t open. Roaches in the bedroom. No coffee re stocking after consumed.
Andree
2025 年 6 月に 5 泊滞在
6/10 (普通)
louise
家族旅行
2025 年 6 月 22 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Near dining options.
I believe their carpet needs changing as it is too dirty.
Had to replace card key thrice just because it wasnt working. I mean, i was really tired that day. But had to keep going back and forth just to get it to my room
louise
2025 年 6 月に 1 泊滞在
2/10 (非常に不満)
deepthi
2025 年 6 月 22 日
気になった点 : 設備とサービス
Very dirty place . Smelling mold inside hotel and room. Very very very dirty floor . Please dont promote place like this. I cannot believe it in America